LHV Pank: Estonian investment accounts, Trader and read-only AI access

AS LHV Pank is an Estonian bank whose investment service spans ordinary securities accounts, scheduled investing, a separate active-trading platform and managed portfolios. Finantsinspektsioon reported that LHV held 45% of retail securities custody at Estonian banks and 46% of retail portfolio-management services at June 2025. The first percentage concerns holdings at banks; the second concerns the managed-portfolio market.[2]

The ordinary trading service excludes US persons, with a limited exception for holding non-tradable Baltic securities. The terms also restrict Finnish securities for Finnish citizens or tax residents. Account acceptance and the available investments therefore depend on more than the exchange’s location.[9]

View full spreads & trading costs

Crypto purchases start at €20 and sales at €10, with a €100,000 maximum order; buying and selling cost 0.5%, with no holding fee. Complete the crypto appropriateness questionnaire and service agreement. The current page permits trading throughout the week, but that does not extend securities-market opening hours or broker staffing.[20]

The managed-service page says money awaiting investment is not charged, whereas the general tariff and agreement define a broader asset base. Obtain the specific mandate’s cash treatment before relying on that exclusion. Ordinary dealing, transfer and third-party costs remain additional under the managed agreement.[18][19]

The Trader tariff is dated 9 June 2025 and remains the version linked on the inspected service site. Its monthly asset fee is payable independently of the number of trades; it is not a commission credit. A quoted stock commission therefore does not represent the total cost of maintaining this account.[8]

Trader’s two-factor authentication uses Handy Trader on iOS/Android. For a new password with that protection enabled, call +372 680 0420 at 09:00–16:30; the temporary SMS password lasts 20 minutes.[11]

For launch failures, the FAQ starts with connection checks and restarting. Escalate unresolved trading problems to the broker contact below; restarting the application does not cancel an outstanding instruction.[11][10]

Credit the linked LHV bank account before investing. Sale proceeds can provide new buying power before they are withdrawable. The current FAQ gives US/Canadian/Mexican shares T+1 settlement and most other stocks T+2; funds have their own schedules. Withdrawal follows settlement, not merely the displayed post-trade position.[26]

For inbound securities, obtain the existing custodian’s details, enter a matching free-of-payment instruction in LHV’s Internet bank and notify the delivering bank. Foreign transfers use a value date at least five working days ahead; monitor Pending orders. LHV’s preview supplies its receiving custody details.[27]

The FAQ also allows outgoing free-of-payment transfers. Foreign transfers between account managers normally retain the same owner, with T+5 as the earliest value date and possible counterparty delays. Both sides must submit matching details. A Baltic account-manager change moves the entire Baltic portfolio.[26]

Once cash is available in the bank account, ordinary online European payments are free: those received before 16:45 on a business day normally arrive that day, later ones the next business day. Eligible instant payments to participating banks, up to €100,000, operate continuously and target delivery within half a minute. Foreign-currency routes have separate fees and cutoffs.[28]

Trader currency conversion is a separate currency transaction. The platform’s base-currency presentation translates the portfolio for reporting; it does not by itself exchange each cash balance. Margin calculations can prevent a cash withdrawal that would leave insufficient collateral, and leveraged positions can be liquidated when requirements fail.[12]

For ordinary investments, LHV’s conditions say an FX conversion made to execute an order is not automatically reversed if that order is cancelled or fails. Check the actual currency balance after either event. General fee collection can use another currency when the required one is unavailable, at the bank’s applicable conversion rate.[9][25]

The contracting institution is AS LHV Pank, registration 10539549, at Tartu mnt 2, Tallinn. Its regulator record lists banking licence 4.1-1/37, granted 6 May 2009, and crypto custody and order-transmission authorisation 4.1-1/45, granted 18 May 2026. These permissions belong to the Estonian bank.[1]

LHV Trader lists +372 680 0420 and [email protected] for brokers, weekdays 09:00–17:00, with urgent assistance until 23:00 Tallinn time. Languages are Estonian, English and Russian. General banking assistance and the crypto trading schedule do not provide a promise of around-the-clock securities dealing.[6]

Submit a complaint through the bank’s form, office or [email protected], identifying the issue and supporting records. The published response limits are 15 days from receipt for private clients and 30 days for others. Crypto complaints normally receive a response within 30 business days and no later than two months from receipt. External routes depend on the dispute: the Consumer Disputes Committee handles eligible consumer matters, while Finantsinspektsioon receives supervisory complaints.[17]

LHV’s security guidance identifies the official lhv.ai authentication, API and MCP domains. Suspicious requests for credentials should be reported through the bank’s published channels; the bank says it does not ask customers to disclose passwords or PINs by phone or email.[13]

Growth Account invests automatically on Wednesdays. To pause purchases, use Stop automatic investments; also disable micro-investing if card round-ups should stop accumulating. Changing a standing transfer alone may leave dividends or other cash available for reinvestment. Stopping the schedule does not sell existing holdings.[4]

A managed portfolio gives LHV authority within agreed investment restrictions. The contract requires at least seven banking days’ notice for termination. A request to return assets is normally fulfilled within seven banking days of receipt, with a separately agreed timetable for illiquid holdings; LHV may return their cash equivalent. Pending transactions and accrued charges survive the exit request.[19]

LHV.ai connects supported AI assistants to banking and investment information through consented read-only scopes. It can expose balances, instrument holdings, statements, order and execution history; it cannot submit trades or move money. Connections last up to 30 days and can be revoked in Internet bank under Settings → Active sessions. The public beta is free with an LHV account, while the chosen AI provider may charge and applies its own data terms. The same service offers a REST API; that does not turn it into a trading API.[22]

The ordinary margin loan uses eligible portfolio collateral and has no arrangement or early-repayment fee. The inspected rate table quotes 8.50% annually for euros, 9.75% for US dollars and 7.75% for sterling; other currencies differ. These are the bank’s ordinary credit rates, not a substitute for Trader’s platform-specific financing terms.[24]

Under the leveraged-transaction agreement, loan interest uses the outstanding amount, actual days and a 360-day year, calculated daily and normally debited on the fifth day of the following month, or the next banking day. Month-end repayment extends only while collateral and contractual conditions remain satisfied and the bank does not demand repayment. The bank can liquidate deficient collateral without prior notice; closing the service does not release the pledge before the debt is repaid.[29]

The regulator’s bank record, updated 7 September 2026, anchors this profile to AS LHV Pank. LHV’s website also carries services from the group’s fund manager, insurer and finance company. Their product agreements should not be treated as a single universal investment contract.[1][14]

Headquarters

Tallinn, Estonia

The Internet bank provides a Tax Report and an Investment Account Report. The latter can transmit the selected accounts’ data to Estonia’s Tax and Customs Board; LHV instructs clients to select the applicable tax system and avoid sending both reports for the same account and period.[23]

Ordinary investment terms allow the bank to close an account on 15 days’ notice after twelve consecutive months without service use and with no securities. On termination, remaining securities normally move to another account manager after claims are settled; lacking a receiving account, or for fractional interests, the bank may sell them. This is a closure power rather than a monthly inactivity charge.[9]

Crypto closure normally means selling the holdings, settling claims and returning the remaining cash. The terms also allow the bank, at its sole discretion, to permit a transfer to the client’s account at another provider after all claims are satisfied. This exception does not establish an ordinary external-wallet transfer service.[21]

Growth Account can be closed in the banking interface after securities are sold and the proceeds reach the current account. Trader requires a closure request and settlement of fees; its current linked conditions allow up to 30 days after the request. Cancel paid data separately and confirm closure, since withdrawing cash alone can leave data charges running.[4][10][12]