Accounts and headline costs
Sections ↑The international CFD contract is with Juno Markets Limited in Vanuatu. The table reflects the current account page checked on 12 October 2026; payment methods and accepted residence determine availability.[1]
Reference table01
Account choices
| Attribute | STP | ECN | STP Cent |
|---|---|---|---|
| Minimum deposit | USD 50 | USD 500 | USD 15Source 2 |
| Advertised spread from | 1.3 pips | 0.1 pip | 1.3 pipsSource 2 |
| Commission | None | USD 7 per lot; side unstated | NoneSource 2 |
| Headline leverage | Up to 1:1000 | Card 1:500; table 1:1000 | Up to 1:1000Source 2 |
| Order size | 0.01–200 lots | 0.01–200 lots | 0.01–20,000 cent lotsSource 2 |
| Stop-out level | 30% | 50% | 30%Source 2 |
| Maximum orders | 300 | 300 | 300Source 2 |
| Swap-free option | Advertised | Advertised | AdvertisedSource 2 |
The facts02
Account setup and scale
| Measure | Value | Context |
|---|---|---|
| Standard versus cent balances | The cent account displays USD 10 as 1,000 cents; a larger displayed balance does not add purchasing power. | Source 29 |
| Additional accounts | The opening guide permits up to 20 trading accounts under one verified client profile. | Source 22 |
| Currency choice | The opening guide uses USD; Cent uses US cents. Confirm the denomination when creating the trading account. | Source 22Source 29 |
Products and platforms
Sections ↑Reference table03
Markets available
| Market | Examples | Product scope |
|---|---|---|
| Foreign exchange | EUR/USD, GBP/USD, USD/JPY | Leveraged currency tradingSource 3 |
| Precious metals | Gold and silver against USD; gold against EUR | Cash-settled metal exposureSource 4 |
| Indices | US30 and EUR 50 | Index CFDsSource 5 |
| Commodities | Oil and other commodity contracts | Check each contract’s expiry and sessionSource 6 |
| Shares | US-listed company symbols | CFD exposure; no share ownership inferredSource 8 |
| Cryptocurrencies | BTC/USD and other listed pairs | CFDs; separate from crypto used for fundingSource 7 |
The facts04
Access and market sessions
| Measure | Value | Context |
|---|---|---|
| MetaTrader 4 | Desktop and mobile trading with charting and automation support. Automation remains subject to the current client agreement. | Source 9 |
| MetaTrader 5 | Desktop, mobile and web access; the copy-trading instructions use MT5 accounts. | Source 10Source 20 |
| Market hours | Forex generally 24/5; cryptocurrency CFDs 24/7. Instrument sessions and holiday changes in the platform take precedence. | Source 13 |
| Order sizing | The product tables specify symbol-level minima and maxima. Gold’s STP table lists 0.01–200 lots; BTC/USD 0.01–100 lots. | Source 4Source 7 |
Spreads, holding costs and account fees
Sections ↑Reference table05
Selected published spread references
| Instrument | STP | ECN | Reading the figure |
|---|---|---|---|
| EUR/USD | 0.00012 USD per EUR (1.2 pips) | 0.00003 USD per EUR (0.3 pip) | Product-table referenceSource 3 |
| GBP/USD | 0.00015 USD per GBP (1.5 pips) | 0.00005 USD per GBP (0.5 pip) | Product-table referenceSource 3 |
| USD/JPY | 0.013 JPY per USD (1.3 pips) | 0.003 JPY per USD (0.3 pip) | Product-table referenceSource 3 |
| XAU/USD | USD 0.26 per ounce | USD 0.11 per ounce | Quote-price differenceSource 4 |
The facts06
Other costs
| Measure | Value | Context |
|---|---|---|
| Overnight financing | Holding across the broker’s overnight cut-off can produce a debit or credit. Wednesday normally carries three days of FX rollover; check the symbol’s current long/short rates. | Source 12 |
| Swap-free accounts | Advertised; no universal holding period, instrument list or replacement-fee schedule established. Confirm before holding positions. | Source 2 |
| Inactivity | After six months without trading, terms allow 50 account-currency units monthly; small balances may be charged down and archived. | Source 18 |
| Funding costs | Payment marketing describes broker-fee-free routes; third-party bank, conversion and blockchain costs can still apply. | Source 23 |
Execution, margin and trading rules
Sections ↑Reference table07
Published FX and metals equity tiers
Reference table08
Temporary leverage restrictions
The facts09
Practical trading controls
| Measure | Value | Context |
|---|---|---|
| Automation and hosted servers | Notify Juno in writing before EA, copy/algorithmic systems and VPS/cloud use; permission may be conditional. | Source 18 |
| Slippage | Volatility and order size can produce a fill different from the requested price. Published speed claims were not independently tested. | Source 32 |
| Strategy statements | The FAQ’s broad no-restrictions wording does not override the newer agreement’s automation and abusive-trading controls. | Source 33 |
| Hedged positions | Widening spreads and holding costs can reduce equity even when market exposure is hedged. Monitor available margin. | Source 12 |
Deposits, withdrawals and transfers
Sections ↑Reference table10
Funding routes and timing
| Route | Published guide | Practical condition |
|---|---|---|
| Local bank channels | Country-specific rails | Use only methods displayed for your verified residenceSource 23 |
| International wire | Allow banking transit time | Intermediary charges may reduce the amount receivedSource 23 |
| USDT / USDC | Supported network depends on the payment route | Match the instructed network and ownership detailsSource 23 |
| Deposit review | Crediting can be quick after confirmation | A fast deposit does not establish withdrawal eligibilitySource 22 |
The facts11
Withdrawing cash
| Measure | Value | Context |
|---|---|---|
| Request route | Bind the payment method under Personal Information, then submit the withdrawal through Fund Management. | Source 24 |
| Return destination | Terms require the origin or an authenticated, verified own-name alternative; eligible requests are processed where feasible within three business days. | Source 18 |
| Verification holds | Enhanced checks may pause processing. Held funds remain client money; the agreement targets five business days after satisfactory documents. | Source 18 |
| Arrival after approval | The FAQ states about one business day for local-bank/crypto withdrawals and two to five business days for cards; bank/network transit varies. | Source 25 |
| Internal/external transfers | Published minimum USD 0.01. Maximum is the lower of balance or equity minus twice used margin minus credit. Open trades make transfers a liquidation risk. | Source 34 |
Regulation and client protection
Sections ↑The facts12
Protection by entity
| Measure | Value | Context |
|---|---|---|
| Vanuatu authorization | The current VFSC list identifies Juno Markets Limited, 40099, as active in Classes A, B and C. | Source 35 |
| Australian affiliate | Juno Markets Pty Ltd is described separately as a fund-management business. Its Australian status does not attach to the international CFD contract. | Source 1 |
| Negative balances: material conflict | The webpage promises a reset to zero; clause 21.15 expressly declines guaranteed protection and permits recovery of negative balances. Obtain written account-specific clarification. | Source 14Source 18 |
| Client money | The regulatory page describes segregated client funds. Segregation alone is not a guarantee against loss. | Source 15 |
| Insurance scope | No current customer policy certificate or per-client/aggregate insurance limit was established from the reviewed protection disclosures. | Source 15 |
Opening an account and getting help
Sections ↑Reference table13
Verification and account opening
| Stage | What to prepare |
|---|---|
| Register | Personal details, email/mobile verification and correct residenceSource 22 |
| Identity | Government photo ID, passport or driving licenceSource 30 |
| Address | Bank/card statement, utility bill or accepted residence document; opening guide asks for recent documents within three monthsSource 22Source 30 |
| Review | The guide advertises one-business-day verification; further checks can extend thisSource 22 |
| Choose and fund | Select the trading account and denomination after verificationSource 22 |
Official assistance
Client supportEmail
[email protected]Source 16
Scope International account and technical questions
Hours Website describes 24-hour assistance
Support and live chatWebsite
The facts14
Outages and account closure
| Measure | Value | Context |
|---|---|---|
| Connection problem | Contact support immediately. The FAQ distinguishes third-party connection failures from confirmed broker-platform faults considered for case-specific compensation. | Source 31 |
| Emergency orders | No dedicated emergency dealing telephone, authentication procedure or guaranteed off-platform order channel was established. General support must not be assumed to execute an order. | Source 31Source 16 |
| App-data deletion | The deletion page describes an email request and verification. It retains legally required trading/KYC records; app deletion is not proof of cash withdrawal or trading-account closure. | Source 17 |
| Trading-account closure | Either party can terminate by written notice. Existing obligations survive; the firm settles transactions and returns any residual credit with a statement, after applicable offsets. | Source 18 |
| Final payout holds | Payment can remain withheld while requested due-diligence documents are outstanding, specified abusive-trading conduct is investigated, or a legal/authority restriction applies. | Source 18 |
At a glance15
Juno’s written complaint timetable
| Stage | Published response |
|---|---|
| Initial handling | Submit the relevant details in writing or by email. Juno aims to resolve the issue within five business days.Source 18 |
| Further investigation | A holding response within four weeks should identify further contact within eight weeks of receipt.Source 18 |
| Three-month point | Final written response, or a written status update if the matter is still unresolved.Source 18 |
Copy trading and promotions
Sections ↑Reference table16
Copy-trading decisions
| Action | Effect | Remaining responsibility |
|---|---|---|
| Activate a subscription | New provider positions can be copied after activation | Review the offer’s minimum balance and account-group compatibilitySource 20 |
| Suspend | Pauses new copying | Provider closures may still affect already-copied tradesSource 20 |
| Unsubscribe | Archives the subscription; a new subscription is needed to rejoin | Check remaining positions and any exit performance feeSource 20 |
| Risk threshold | Subscription action and trading action are separate settings | Choose close-all, selected closures or leave positions openSource 21 |
The facts17
Copy sizing and fees
| Measure | Value | Context |
|---|---|---|
| Position sizing | Settings include multiplier, balance-based autoscaling and fixed lots; volume filters and maximum-copy volume can change participation. | Source 21 |
| Performance fees | Provider-specific rate and settlement period; the FAQ uses a high-water mark and says floating P&L may enter the calculation. | Source 28 |
| Other possible fees | The service also describes subscription, management and closed-trade fees. Read the selected offer rather than assume one universal tariff. | Source 19 |
| Exit settlement | Realised-profit performance fees can crystallise on unsubscribe before funds are released. Stopping new copying does not establish that all positions are flat. | Source 20 |
The facts18
Bonus cash and trading credit
| Measure | Value | Context |
|---|---|---|
| Current entitlement | No current universal cash-bonus rate was established. Confirm the dated offer before including a reward in available cash. | Source 26Source 27 |
| Historical cash promotion | The 3% first-deposit offer ended 30 September 2025; it is not a current account entitlement. | Source 26 |
| Historical credit promotion | The 15% Kickstart offer ended 30 June 2025; its trading-volume conversion rules must not be presented as a live offer. | Source 27 |
Company background and evidence
Sections ↑The facts19
Business scope and research basis
| Measure | Value | Context |
|---|---|---|
| Contracting business | International Vanuatu accounts are separate from Australian fund management and its protections. | Source 1 |
| Resident restrictions | The footer excludes, among others, Australia, Malaysia, Singapore, Hong Kong and the United States. Check the full current exclusion list before applying. | Source 1 |
| Evidence priority | Published protections require reconciliation with the signed agreement; older promotional articles do not establish present eligibility. | Source 14Source 26 |
| Brand or entity transfer | No reviewed public notice establishes migration of account balances, open trades or history. | Source 1 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Juno Markets Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Vanuatu Financial Services Commission40099 | Authorised | Checked 12 Oct 2026Current official licensee list shows active Classes A, B and C.Source 35 |
Sources & further reading
- International website and entity disclosure Juno Markets · Accessed 12 Oct 2026
- Current account comparison Juno Markets · Accessed 12 Oct 2026
- Forex contract table Juno Markets · Accessed 12 Oct 2026
- Precious-metal contract table Juno Markets · Accessed 12 Oct 2026
- Index CFDs Juno Markets · Accessed 12 Oct 2026
- Commodity CFDs Juno Markets · Accessed 12 Oct 2026
- Cryptocurrency CFDs Juno Markets · Accessed 12 Oct 2026
- Share CFDs Juno Markets · Accessed 12 Oct 2026
- MetaTrader 4 Juno Markets · Accessed 12 Oct 2026
- MetaTrader 5 Juno Markets · Accessed 12 Oct 2026
- Dynamic leverage and reduced-liquidity windows Juno Markets · Accessed 12 Oct 2026
- Overnight positions and rollover Juno Markets · Accessed 12 Oct 2026
- Market trading hours Juno Markets · Accessed 12 Oct 2026
- Negative-balance protection webpage Juno Markets · Accessed 12 Oct 2026
- Regulatory scope Juno Markets · Accessed 12 Oct 2026
- Official support Juno Markets · Accessed 12 Oct 2026
- Juno Traders account-data deletion Juno Markets · Accessed 12 Oct 2026
- Client terms dated 31 July 2026 Juno Markets · Accessed 15 Oct 2026
- Copy-trading service Juno Markets · Accessed 12 Oct 2026
- Follower subscriptions Juno Markets · Accessed 12 Oct 2026
- Follower subscription risk settings Juno Markets · Accessed 12 Oct 2026
- Account-opening guide Juno Markets · Accessed 12 Oct 2026
- Deposit and withdrawal guide Juno Markets · Accessed 12 Oct 2026
- Requesting a withdrawal Juno Markets · Accessed 12 Oct 2026
- Withdrawal arrival after approval Juno Markets · Accessed 12 Oct 2026
- Historical 3% first-deposit cash campaign Juno Markets · Accessed 12 Oct 2026
- Historical 15% Kickstart campaign Juno Markets · Accessed 12 Oct 2026
- Copy performance fees and high-water mark Juno Markets · Accessed 12 Oct 2026
- Cent account denomination Juno Markets · Accessed 12 Oct 2026
- Identity and address verification Juno Markets · Accessed 12 Oct 2026
- Connection problems and compensation Juno Markets · Accessed 12 Oct 2026
- Slippage circumstances Juno Markets · Accessed 12 Oct 2026
- Trading strategy FAQ Juno Markets · Accessed 12 Oct 2026
- Transfer limits Juno Markets · Accessed 12 Oct 2026
- Financial dealer licensee list Vanuatu Financial Services Commission · Accessed 12 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.