IST Markets: Mauritius accounts, costs, execution and client protection

The help centre sets an adult-age requirement, asks for official identity and address evidence and gives a typical verification period of one to two business days. Multiple trading accounts and practice accounts are available.[9]

Residency acceptance remains separate from verification; the funding page expressly excludes the USA, North Korea and China among other locations.[10]

View full spreads & trading costs

The fees page advertises no account-maintenance or inactivity fee and no broker deposit or withdrawal fee. It separately mentions a conditional free-withdrawal arrangement. Obtain the actual account and payment schedule; these conflicts do not justify recording a universal zero. Swaps and currency conversion remain additional costs.[3]

The help centre separately says inactivity charges may apply, conflicting with the fee page’s stated zero.[9]

Islamic accounts replace interest-based rollover with a fixed administrative charge where applicable. The account’s ordinary spread and commission still apply. Although the page points to a fee schedule, a complete instrument-by-instrument overnight tariff was not established in the retrieved text; swap-free should not be treated as free overnight holding.[4]

A separate contract clause concerns balances untouched for at least six years where the firm cannot trace the customer after reasonable efforts. It allows a change in client-money treatment while preserving valid later claims. That is not a monthly inactivity fee or a routine account-archiving trigger.[11]

MT5 desktop, web and mobile routes are presented in the help centre. Their availability does not establish identical automation, chart-layout persistence or tax-report exports across devices. Download the account records needed for reconciliation rather than relying on permanent access after a device change or closure.[9]

The operative execution PDF describes a dealing desk and identifies IST as the sole execution venue. It can reject an unavailable price or an oversized order. Published liquidity and speed claims therefore should not be read as an independent exchange-routing guarantee.[12]

The account page promotes broad strategy freedom, but the agreement restricts scalping, sniping and arbitrage and permits trade cancellation or account action. Automated strategies therefore need written clarification against the operative contract, especially where they trade news, stale prices or brief holding periods.[11][2]

The execution-statistics page mixes an 11-millisecond figure with a 0.02-second label and does not establish a clear measurement period for the presented results. Those company statistics are not a measured outcome for a new customer, instrument or market session.[14]

The agreement routes withdrawals through the client area and original funding source; unrealised profit and required margin are unavailable. Its fee clause conditionally covers one monthly withdrawal using volume or balance criteria, then contains a conflicting charge sentence. Obtain a payable quote before requesting funds.[11]

Currency conversion can arise when the payment currency differs from the account currency. The fee page makes the amount route-dependent rather than providing one universal conversion percentage. A payment-currency option does not establish a separate ledger in that currency or remove the receiving bank’s costs.[3]

Cashback’s published volume bands are 1–49, 50–199, 200–499 and 500-plus lots, at $2, $3, $4 and $5 respectively. Leverage is capped at 1:500 for eligibility, and specified copying, mirroring or arbitrage abuse is excluded. The earning conditions should not be confused with a requirement to trade more to recover a deposit.[23]

The client-money page describes segregation and, where relevant, qualifying money-market-fund arrangements. This does not promise deposit insurance or protection from a losing trade.[18]

The agreement requires negative balances to be repaid; generic protection wording elsewhere is not a verified unconditional retail negative-balance guarantee.[11]

For a connection failure, the execution PDF instructs clients to contact the trading desk immediately using the website details to place, change or close trades. It does not establish an authentication script or a separately staffed emergency schedule. An email or support request is not evidence that an order was accepted.[12]

The regulatory page separately refers eligible complaints to Mauritius’s Office of the Ombudsperson for Financial Services. That reference and the complaint page’s FSC route do not establish that every dispute is eligible or that an external body guarantees compensation.[15]

The help centre describes two-factor authentication and password recovery. The precise verification needed after losing an authenticator and any post-reset cash hold were not established. Preserve recovery details separately from the trading device.[9]

The managed-account page states an opening balance of AUD 20,000 or equivalent and describes manager-controlled allocations, possible markups and performance fees. Disconnecting or withdrawing requires the actual mandate: the public page does not say whether open positions close, remain with the client or continue under management.[26]

Autochartist provides analysis rather than documented autonomous execution authority. A FIX reference in the managed-account page’s title does not supply API documentation, key scopes or withdrawal permissions. No public broker AI mandate or complete retail API permission model was established from those descriptions.[24][26]

The legal directory distinguishes the Mauritius business from an earlier Saint Vincent and the Grenadines registration, 24814 BC 2018. Registration of that earlier company is not the Mauritius investment-dealer licence. The customer’s onboarding documents must identify which legal company receives the account; no automatic migration of all legacy customers was established.[16]

IST presents an international currency and CFD business with account, promotional and managed-allocation services. The reviewed evidence supports a broad product profile, but inconsistent fee, platform and regulatory labels on some marketing pages make the entity-specific agreement and instrument schedule essential to a precise comparison.[1][3][8]