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Investingor: cTrader tiers, short-trade restrictions and copy-account controls

Investingor’s Seychelles offer covers FX and multi-asset CFDs through cTrader. Four account tiers, a two-minute short-trade restriction and conflicting margin and protection wording are central to understanding its funding, execution and copy service.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published
Profile scope

International Seychelles account offer, subject to residence and onboarding eligibility.

Investingor offers retail FX and multi-asset CFD trading through cTrader, with four deposit tiers and an accompanying copy service. Its current website covers currencies, indices, metals, energy and stock CFDs, and also advertises cryptocurrencies. The main account distinction is a lower advertised spread as the deposit tier rises; several operational terms require reading beyond the headline spread.[3]

Accounts and eligibility

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The FSA’s current dealer directory matches Investingor Ltd and investingor.com.[1]

The profiled agreement is with Investingor Limited, company 8429727-1, under Seychelles licence SD135. This identifies the contracting entity; account acceptance still requires the broker’s identity and eligibility checks.[11]

Account comparison01

Four live-account tiers

Four live-account tiers
AccountPublished opening depositSpread floorPublished commission
Starter$250From 2.5 pips$0 per lotSource 5
Pro$1,000From 1.9 pips$0 per lotSource 5
Advanced$5,000From 1.0 pip$0 per lotSource 5
Premium$25,000From 0.0 pips$6 per lot; charging side unspecifiedSource 5

All tiers advertise up to 1:200. The footnote discards every trade closed inside two minutes, including profit or loss. EA and news-trading permission does not remove this scalping restriction.[5]

The dedicated Islamic-account page describes accounts without overnight interest. That changes the financing arrangement, not the product’s leveraged price exposure. Establish the approved account’s instrument eligibility and any administrative charge before carrying positions overnight; the public description alone is not an instrument-by-instrument financing schedule.[6]

Verification requires government-issued photographic identification and proof of address, such as a recent utility bill or bank statement. The AML policy uses a three-month recency requirement for utility bills. Names on the application, identity evidence and funding account need to agree. Cash and third-party payments are not accepted under that policy.[25]

View full spreads & trading costs

Markets and contract sizes

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Reference table02

Published market coverage

Published market coverage
MarketAvailable exposureContract detail or practical limit
Foreign exchangeMajor, cross and exotic currency pairsEUR/USD is specified as 100,000 EUR per lot. A 0.0001 price change therefore represents USD 10 per full lot before costs.Source 12
MetalsGold, silver, platinum, palladium and copperThe XAU/USD table specifies 100 ounces per lot. Its USD 0.01 price increment corresponds to USD 1 per full lot. Metal quantities differ from FX lots.Source 13
EnergyCrude oil, Brent, gasoline, heating oil and natural gasPublished oil specifications use a 1,000-unit contract and a 0.01 price increment. The particular symbol governs its margin, dealing session and expiry treatment.Source 15
IndicesUS, European and Asia-Pacific stock-index CFDsThe table includes US500, US30, Nasdaq, DAX, FTSE and Nikkei exposure. These are contracts referencing indices; the account does not hold each constituent share.Source 14
SharesUS and European stock CFDsLong and short derivative positions are offered. A share CFD creates price exposure and contractual adjustments, rather than direct custody or voting rights.Source 16
CryptoCryptocurrency exposure is advertised in the FAQThe actual funded account’s current symbol list determines the contracts available. The broad asset-class statement is not a coin-wallet service or a verified instrument count.Source 8

The market pages contain their own maximum sizes and trading sessions. For example, the forex specifications show a 50-lot ceiling for EUR/USD, while the account matrix uses a lower general ceiling. Use the account’s executable symbol specification when sizing an order; neither a generic account maximum nor a contract table is a promise that all sizes will be accepted.[12]

Stock and index tables are useful for identifying the type of exposure, but they are not a substitute for the live dealing list. Before a corporate action or contract expiry, check whether the account carries the same symbol, quantity and adjustment terms. This is particularly relevant to any strategy that attempts to reproduce a portfolio of cash shares.[16]

Spread, financing and account charges

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Premium’s unspecified commission charging side prevents a reliable all-in FX calculation. Confirm the tariff and executable spread together before comparing it with the spread-only tiers.[5]

Pricing & charges03

Costs outside the headline spread

Costs outside the headline spread
ChargePublished treatmentWhat changes the result
Overnight financingThe agreement allows positive or negative swap adjustments.Direction, symbol and holding period determine the debit or credit.Source 4
Currency conversionRealised profit, loss and charges in another currency can be converted.The trading account’s base currency matters; a quote-currency gain is not automatically the same base-currency amount.Source 4
InactivityUp to USD 10 annually after 12 months without transactions.This is a transaction-based annual fee, not a stated monthly fee or an automatic closure rule.Source 4
FundingThe deposit page says Investingor absorbs deposit processing charges.A broker fee waiver does not establish that the sending or receiving bank charges nothing.Source 7

Investingor provides forex calculators for estimating trade quantities and currency effects. Such estimates help reconcile a proposed size with the account currency, but the actual order confirmation and account ledger determine the executed charge. A calculator result does not fix a future spread or guarantee that a stop will fill at its requested price.[20]

Platforms, orders and margin

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Reference table04

How cTrader access differs

How cTrader access differs
Access routePublished capabilityOperational consequence
Windows desktopCharting, technical analysis and automated trading toolsAutomation needs the supported cTrader environment and the broker’s trading permissions.Source 17
Web browser / Mac accessBrowser-based manual trading and chartingInvestingor’s web description excludes cTrader Automate. Browser availability should not be read as identical local automation capability.Source 17
iOS / AndroidMobile market access and account monitoringUse the broker’s current download links and verify the account/server presented at sign-in.Source 17
Existing orders after logoutSpotware says positions and existing stop-loss, take-profit and limit orders remain activeClosing a device session does not flatten the account. This is platform behaviour, not an uptime guarantee.Source 30

Spotware allows the same cTrader ID to access accounts on several devices. Account-linking or unlinking questions go to the broker. Keep access recovery separate from trading instructions: replacing a password does not itself establish that a position was closed or a pending order cancelled.[30]

Specifications05

Margin and order limits that require attention

Margin and order limits that require attention
Published locationTermReading for this account
Account matrix0.01–25 lots; no weekend ordersThese are general account settings, subject to each instrument.Source 5
Account matrixStarter / Pro appear with 30% stop-out in one version and 20% elsewhere; Advanced / Premium show 20%The page’s repeated matrices are inconsistent.Source 5
Agreement, clause 9.1Automatic closing at 50% margin level; earlier intervention may occur below 100%Obtain the actual account setting. Do not plan available margin on the lowest number shown in marketing.Source 4

The agreement makes Investingor the contractual counterparty for OTC orders. Unexecuted instructions can remain effective into the next session, so a market closure does not automatically cancel them.[4]

The risk disclosure explains that gaps, poor liquidity and communications failures can produce execution materially away from the requested price or prevent execution. A stop-loss is therefore an instruction to close under its execution conditions, not insurance for a fixed exit value. Leave room for price movement while a funding request is still processing.[24]

Deposits, withdrawals and leaving the account

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Process06

Funding journey

Funding journey
StagePublished processTiming or condition
DepositCredit / debit cards and bank transfer through the client areaThe funding page advertises a $50 starting amount, below the $250 Starter threshold. Confirm whether a smaller payment qualifies for a live tier.Source 7
WithdrawalRequest from the online client areaThe page says requests are usually processed within 24 hours. This is processing language, not guaranteed arrival at the receiving bank.Source 7
Payment ownershipUse funds belonging to the verified clientThe AML policy rejects third-party funding and directs withdrawals back to the originating account. Retain evidence of the payment source.Source 25
Promotional balanceThe homepage advertises continuing bonus offersNo stated cash entitlement follows from that banner. Obtain the applicable withdrawal, turnover and credit-removal terms before counting a promotion as withdrawable money.Source 3

For permanent closure, Investingor provides an account-closure form. It asks the client to settle open trades and withdraw the remaining balance before submitting the request. A closure request is consequently the final administrative step after dealing and cash withdrawal; it should not be used as a substitute for closing an exposed position.[19]

The closure page says user data must be retained for five years. Retention does not establish continued portal access. Save trade history, account statements, deposit receipts and withdrawal confirmations before submitting closure, especially if an earlier transaction could later need reconciliation.[19]

Entity, client money and deficit exposure

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Investingor’s regulation page advertises segregation and negative balance protection. Those are different protections: separating client cash concerns how money is held, while negative balance treatment concerns liability after trading losses. Neither description is a promise to reimburse an ordinary losing trade.[11]

The agreement permits onward transfer to an intermediary or liquidity provider and warns that third-party omnibus holdings can be difficult to separate on insolvency. The public segregation claim therefore should not be read as a named bank deposit guarantee for each trading-account balance.[4]

There is also a material deficit conflict. The published risk disclosure says a client remains liable for a resulting deficit after liquidation, while the regulation page advertises negative balance protection. Written confirmation of the protection applicable to the accepted account is necessary before relying on a zero-debt outcome after a gap.[24][11]

Support, complaints and account records

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Contact routes

Client supportEmail
[email protected]Source 9

Scope Account assistance; no verified emergency order authority.

PaymentsEmail
[email protected]Source 9

Scope Deposit and withdrawal enquiries.

TelephoneTelephone
+248 437 38 12Source 9

Scope Current contact-page number.

Hours Mon–Sat 08:00–18:00 EET, as published

Formal complaintEmail
[email protected]Source 23

Scope Submit the completed complaint form with supporting evidence.

The home and FAQ pages advertise 24/5 online assistance, while the contact page gives separate office hours. Neither source establishes that telephone support can accept, amend or close a live order during an outage. If a dealing problem occurs, record the ticket, requested instruction, time and error message and contact support promptly.[9][8]

Process07

Complaint sequence

Complaint sequence
StepPublished commitmentEvidence to retain
Submit to InvestingorSigned complaint form sent through the company’s stated routeAccount number, disputed transaction, documents, amount and requested resolution.Source 23
AcknowledgementWithin 7 business daysKeep the acknowledgement and case reference.Source 23
Company responseAims for 30 business days; policy gives a latest response of 60 business days with delay notificationThis is the company’s stated timetable.Source 23
FSA escalationCurrent FSA guidance allows the provider 21 business days from lodging before escalationProvide proof of the original complaint and supporting documents; the company’s 60-day target is not the regulator’s stated waiting period.Source 2

cTrader Web can generate an HTML statement for the selected history period and export the data as CSV. Its history differentiates filled, partially filled, rejected and error outcomes. Reconcile those records with the broker’s cash ledger so that a requested order is not mistaken for an executed deal.[29]

Save a consistent date range and account identifier for any tax or accounting work. Platform history is useful transaction evidence; the export itself does not decide local tax treatment or supply a jurisdiction-specific tax certificate. Include financing, commissions and currency conversions when checking net performance.[29]

Copy trading, automation and partner services

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Spotware says cTrader Open API is supported by default for affiliated brokers’ trading accounts. It provides market data, deal and order history, and permitted trading operations on demo or live accounts. This is platform-level integration; it does not change the broker’s accepted symbols or contractual trading restrictions.[31]

API authorisation distinguishes view-only account access from trading permission. The client chooses the linked accounts an application can access; later-added accounts require further authorisation. A reporting connection consequently need not have order authority, and these trading scopes do not establish permission to withdraw client cash.[32]

Investingor advertises cTrader Copy with a separate copying account for each selected strategy, adjustable allocations and an equity stop. Allocation is an instruction to expose real money to another strategy. Changes in balance, available margin and the broker’s symbol sizes can affect what the investor’s account reproduces.[18]

Process08

Copy control and fees

Copy control and fees
IssuePublished operating ruleConsequence
Closing one copied positionInvestingor’s page says individual copied positions can be changed or closed. Current Spotware guidance says investors view the positions and stop copying to close them.The descriptions conflict. Confirm the actual account control before relying on selective manual exits.Source 18Source 26
Stop copyingSpotware says stopping closes the strategy’s open positions and returns remaining funds to the main account.When a market is closed, the strategy can remain in Stopping until that market reopens and positions can close.Source 27
Strategy stops or equity stop triggersThe platform FAQ describes closing copied positions and realising applicable fees.A requested equity-stop value is not a guarantee of the final liquidation equity.Source 26
Performance feeProvider-set, subject to the platform ceiling of 40% of net profit using a high-water markA platform ceiling is not Investingor’s default rate. Check the selected strategy’s actual fee.Source 28
Management / volume feesPlatform ceilings: 10% a year on equity; USD 10 per million copied volume per sideA strategy may combine fee types. Charges can arise monthly and on stopping or removing funds.Source 28

Before disconnecting, check both the copying status and the remaining positions, then reconcile realised profit, loss and fees. The distinction matters when an investor wants only to stop new signals but also intends to retain or close existing exposure: the platform’s stop-copying operation has its own liquidation behaviour.[27]

Investingor also markets an introducing-broker and affiliate programme with revenue sharing and acquisition payments. These are partner remuneration arrangements, not a retail deposit bonus or evidence of independent investment advice. A referral relationship can create an incentive to attract funded trading activity.[21]

The white-label programme packages company-formation support, a branded website, client management, cTrader terminals and risk-management support for brokerage businesses. It is a separate commercial service. A partner’s logo on software does not by itself identify which company signs a retail client’s agreement.[22]

Company background and profile scope

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Investingor’s company page says it was established in Seychelles in 2020 by financial-services professionals. The business presents itself as a retail multi-asset broker with related partner services. This profile uses the currently accessible account pages and linked legal documents checked on 19 October 2026; the material inconsistencies are identified in the relevant account, margin, funding and protection sections.[10]

Headquarters
Profiled account entity: Mahé, Seychelles
Founded
2020
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Investingor Limited

SeychellesSource 11

Licences and regulatory records for Investingor Limited
Issuer & identifierRecorded statusDate & scope
Financial Services AuthoritySD135AuthorisedChecked 19 Oct 2026Current FSA directory matches the entity and brand domain; the licence number is stated in the broker’s legal material.Source 11Source 1
Follow the evidence

Sources & further reading

  1. FSA Seychelles: current capital-markets regulated entities Seychelles Financial Services Authority · Accessed 19 Oct 2026
  2. FSA Seychelles: consumer complaint handling and escalation Seychelles Financial Services Authority · Accessed 19 Oct 2026
  3. Islamic accounts: swap-free scope Investingor · Accessed 19 Oct 2026
  4. Deposits and withdrawals Investingor · Accessed 19 Oct 2026
  5. Frequently asked questions Investingor · Accessed 19 Oct 2026
  6. Current contact details and office hours Investingor · Accessed 19 Oct 2026
  7. Who we are: company background Investingor · Accessed 19 Oct 2026
  8. Licence and regulation: client protection claims Investingor · Accessed 19 Oct 2026
  9. Forex: published contract specifications Investingor · Accessed 19 Oct 2026
  10. Metals: published contract specifications Investingor · Accessed 19 Oct 2026
  11. Indices: published contract specifications Investingor · Accessed 19 Oct 2026
  12. Energies: published contract specifications Investingor · Accessed 19 Oct 2026
  13. Stock CFDs: US and European markets Investingor · Accessed 19 Oct 2026
  14. cTrader: desktop, web and mobile platform Investingor · Accessed 19 Oct 2026
  15. cTrader Copy: broker service description Investingor · Accessed 19 Oct 2026
  16. Account closure request and policy Investingor · Accessed 19 Oct 2026
  17. Forex calculators Investingor · Accessed 19 Oct 2026
  18. Introducing brokers and affiliates Investingor · Accessed 19 Oct 2026
  19. White label programme Investingor · Accessed 19 Oct 2026
  20. Complaints Handling Policy Investingor · Accessed 19 Oct 2026
  21. Risk Disclosure Investingor · Accessed 19 Oct 2026
  22. Anti-Money Laundering Policy Investingor · Accessed 19 Oct 2026
  23. cTrader Copy FAQ: investor control and copying risks Spotware / cTrader · Accessed 19 Oct 2026
  24. cTrader Copy: investing and stopping copying Spotware / cTrader · Accessed 19 Oct 2026
  25. cTrader Copy: strategy fee calculation Spotware / cTrader · Accessed 19 Oct 2026
  26. cTrader Web: trade history and statement exports Spotware / cTrader · Accessed 19 Oct 2026
  27. cTrader FAQ: account access and persistent orders Spotware / cTrader · Accessed 19 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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