InterMagnum: account tiers, withdrawal charges and conflicting client-money terms

The current FSA dealer directory matches Magnum International Markets Ltd and intermagnum.com.[1]

The regulation page identifies Magnum International Markets Ltd as the Seychelles operator under licence SD132. The legal hub links the present client agreement. Read the terms supplied for the actual application because older and inconsistent wording remains elsewhere on the site.[27][4]

During this review, the website’s registration and login route displayed a geographic-access restriction. That limits eligibility from the reviewed route; it does not establish a worldwide cessation of business. The public account catalogue remains available, but a reader must establish an accepted country and functioning onboarding route before treating the tiers below as obtainable.[6]

Basic and Bronze list FX, commodities, indices and major shares. Silver and Gold list US and European shares; Platinum adds premium stocks. The table also marks scalping and hedging as acceptable, but the separate refund policy prohibits scalping. The resulting strategy restriction needs resolution in the accepted account terms.[5]

The forex page advertises starting with $250, below the account table’s $1,000 Basic amount. That can be a funding threshold rather than a tier entitlement, but the public pages do not reconcile the difference. Confirm the account being opened and its full tariff rather than inferring an upgrade from the amount deposited.[15]

The KYC policy asks for government photo identification, address evidence from the preceding three months and verification of cards used to deposit. Images must be clear and show the document corners; card evidence should show the last four digits while concealing the CVV. The policy permits additional document requests.[10]

View full spreads & trading costs

The order-execution policy defines the service as cash-settled OTC CFDs and FX assets. References to stocks therefore should not be read as a transferable securities custody account. Buying a share CFD does not establish a right to move the underlying stock to another broker.[13]

The stock page’s general commission-free language does not eliminate the account-level and profit-clearance charges published in the FAQ. Distinguish a transaction’s spread from maintenance, withdrawal and other charges. A percentage discount in an account table needs an identified underlying fee before it can be converted into a cash saving.[16]

The execution policy describes commissions and financing as separate account entries, outside the quoted CFD price. Overnight financing can increase or reduce a position’s value. Check the current symbol’s financing and the account’s actual fee ledger when assessing a holding period, especially where the website uses broad low-cost or commission-free language.[13]

These documents describe several different triggers: executing the first trade, remaining unverified, becoming inactive and requesting a withdrawal. They should not be collapsed into a single monthly fee. The KYC charge, for example, is tied to verification after funding, even if the client has been attempting to trade.[10]

The refund policy gives the company broad remedies when it classifies a client as a scalper, including account termination, closing positions and withholding funds. This conflicts with the account table’s scalping permission. Obtain a written, account-specific answer before using a strategy designed around many small, rapid price changes.[11]

Trade-size requirements differ by account and instrument. The execution policy allows rejection for size and describes price, cost, order size and execution speed as factors in routing. It does not promise that every pending order or stop will receive its original price.[13]

The risk notice says losses may exceed deposited margin and that the client can be liable for a deficit. It also warns that abnormal markets can delay or prevent execution. A stop instruction or trailing stop consequently cannot be treated as a guaranteed maximum loss.[12]

The conflicting fee, currency and timing descriptions need an account-specific written resolution before calculating a dependable net payout.[7][26]

The refund policy separates an exceptional card refund from an ordinary withdrawal. It permits a refund request where money was deposited but no orders were executed, normally to the original payment source, with processing up to seven working days. It separately imposes a 30% charge on withdrawals from accounts that never traded; clarify which treatment the request receives.[11]

Refund and withdrawal requests must be submitted by the client while logged in. The refund policy says email requests are ignored. The contact address for asking a question should therefore not be mistaken for the submission route. Keep the portal request and acknowledgement as evidence of when the process began.[11]

For account closure, the refund policy requires no active investments and no pending investigation under the terms. It does not reimburse trading losses. Complete cash withdrawal and retain the final statement before seeking closure confirmation.[11]

The AML policy provides for ongoing review of transactions, payment geography and the source of funds. A successful initial identity check does not rule out later evidence requests about a deposit or withdrawal. Keep records that connect the verified account holder, sending institution and original payment.[14]

The regulation page describes segregated client accounts and separate holding from the company’s own money. That is a company representation about cash handling, not a bank deposit-insurance promise.[27]

Agreement 15.2 instead permits client funds to be held with company money or other clients’ funds.[7]

This conflicts with the segregation description. The reader cannot infer a consistent contractual segregation commitment from the public marketing page alone. Establish which binding client-money terms apply before treating the account balance as ring-fenced against the operator’s own liabilities.[27]

The risk disclosure also warns about onward transfers, omnibus accounts and possible unsecured recovery from a failed third party. It expressly says the company does not participate in an Investor Compensation Fund. That statement does not establish an alternative guaranteed per-client insurance amount.[12]

Agreement 11.1 permits email closure during technical problems, supplying the trading-account number and requested identity evidence.[7]

That is a route for closing open positions; it should not be expanded into a guarantee of immediate execution or unrestricted telephone dealing. Keep the requested ticket, quantity and time, then verify the resulting position and deal confirmation. The contact page itself disclaims responsibility for technical platform problems.[25]

The website warns that staff will not contact clients through WhatsApp, Telegram or other messaging services, and its footer gives .com as the office-email domain. Current contact details and legal documents also publish .email addresses. Resolve the exact channel through the current official contact page and an acknowledged case before sending account instructions.[25]

The desktop platform advertises five report types: account statements, summary, bonus, clearance and trade actions. Preserve the relevant period and account currency, then reconcile trade profit with financing, clearance fees, maintenance, cash movements and promotions. Those categories are especially useful here because several charges are separate from the displayed spread.[19]

Agreement 14 allows emailed reports; confirmation objections are due within ten business days.[7]

The mobile page’s charts and success-rate displays help monitor trading, but they are not a substitute for a complete account statement. Save statements before closing or losing access. No jurisdiction-specific tax calculation follows from a generic visual report; the risk notice assigns the tax responsibility to the client.[20][12]

The bonus policy distinguishes a pending bonus from existing cash. Pending awards stay outside the account balance until their trading-point condition is met, and ordinary funds remain withdrawable under normal withdrawal rules. Bonuses are optional; each offer has its own expiry and requirements.[8]

The policy’s default withdrawal threshold is standard-lot volume equal to 20% of the bonus amount within 45 days, unless written terms state otherwise. Its example expresses bonus divided by five as required trading points per leg. This is a turnover condition, not cash available immediately on deposit.[8]

The same policy describes a conditional first-trade-loss promotion expiring ten days after the relevant deposit, plus birthday and pending welcome offers. It does not turn all initial losses into refundable cash. Confirm the offer awarded, its required volume, expiry, withdrawal treatment and effect of revocation before accepting it.[8]

Trading signals are presented as decision aids based on human or software analysis. The broker’s signal page says they are not guarantees and require the client’s judgement. Reading a signal or receiving an alert is distinct from authorising an automated service to place orders.[22]

Agreement 6.5 requires written discontinuation requests to [email protected]; pre-existing pending orders may still execute afterward.[7]

Before disconnecting, obtain acknowledgement, inspect pending orders and decide what should happen to existing exposure. Merely deciding to stop following a signal does not prove that an earlier order has been removed. Responsibility for monitoring the account remains significant when an external strategy has already generated instructions.[22]

Agreement 9.1 requires prior written consent for software applying AI analysis to the platform or account.[7]

InterMagnum’s chart-analysis material covers candlesticks, line charts and open-high-low-close interpretation. Its learning centre offers videos, ebooks, market guides and webinars. These describe educational tools and analysis; they do not establish a broker-operated AI agent with independent dealing or cash-transfer authority.[23][21]

The company markets an international retail derivatives service supported by account tiers, education and multilingual assistance. Some pages retain DBS Capital wording, while the current operator and legal hub identify Magnum International Markets Ltd. This profile uses the current named counterparty and identifies conflicting public terms where they affect an account decision; it does not infer a dated client migration from legacy labels.[24]

The affiliate programme offers custom commission arrangements and advertising tools. Those are partner incentives, separate from a client’s trading return or promotional cash. A referral or account-manager introduction should be assessed against the same current agreement, fee schedule and accepted country route as any direct application.[28]

Headquarters

Profiled account entity: Mahé, Seychelles