InterCapital Securities: Croatian brokerage, layered fees and custody

InterCapital Securities is the brokerage business of INTERKAPITAL vrijednosni papiri d.o.o., a Croatian investment firm listed by HANFA under R901, OIB 68481874507. Its 2025 annual report records 32% of total trading on the Zagreb exchange and 30% on the Ljubljana exchange. Those dated venue measures establish its regional role without making every product a market leader.[1][4]

Opening requires identification, tax-residence information and the investment questionnaire, with separate entity-account documentation. No universal initial cash minimum is specified in the form.[8]

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The brokerage catalogue covers regional and international equities, ETFs, bonds, listed options and futures, and carbon-emissions instruments. The main service page advertises more than 30 markets through direct market access and orders handled by dealers. The available instruments, venues and permissions must be agreed for the particular account; a broad group product list is not an entitlement to every trading route.[3][2]

The company’s 2025 market review reports 29% of Zagreb equity turnover, 82% of its ETF turnover and 32% of its bond turnover. These are separate asset-class denominators. They are not interchangeable with the annual report’s 32% share of total Zagreb trading.[5][4]

The tariff effective 1 October 2024 gives ordinary maximum rates. Exceptionally complex/illiquid trades may have agreed higher fees; tied agents may use different tariffs. Commissions use executed order value; taxes and external charges can add.[12]

The official document centre links the client portal at webtrader.inter.capital. The main brokerage offer combines direct market access with orders handled by dealers. Confirm the markets and electronic permissions attached to the account before attempting to trade through the portal.[7][2]

The November 2025 execution policy evaluates retail execution by total consideration, incorporating price and execution costs, alongside the relevant speed and likelihood factors. A specific client direction can restrict the broker’s normal selection process. Aggregated orders can disadvantage an individual transaction, and an off-exchange execution adds counterparty exposure.[11]

For a portal problem, contact brokerage on +385 1 4825 890 or [email protected]. Identify the account and outstanding order and use the channels authorised in the agreement. An unresolved connection problem does not establish that an order has been cancelled.[2]

Fund the account using its assigned payment instructions and client reference. The information document identifies separate client-money accounts and states that credit-institution balances earn no interest for the client.[10]

Orders require sufficient money or securities; third-party payments face restrictions. Obtain receiving instructions before sending stock and agree the destination for outgoing assets. Request the settled cash releasable after pending obligations. No universal cross-market transfer deadline is published.[9]

FX quotes include a markup up to 30% of the improvement between the preferred rate and the commercial bank’s official rate. This differs from a 0.3% charge on the principal.[12]

The regulatory entity is the Croatian broker, not InterCapital’s fund manager or its digital wealth company. The group lists INTERCAPITAL Digital Wealth Management, OIB 31575038232, separately from INTERKAPITAL vrijednosni papiri. A Genius account therefore needs its own provider and protection assessment.[1][6]

The October 2026 information document describes client assets separately from the firm’s own assets and identifies third-party banks and custodians used for cash and foreign instruments. Custody arrangements can involve pooled holdings and another jurisdiction’s rules. The investor-compensation limit applies across eligible services and accounts, rather than renewing for each one.[10]

HANFA’s February 2025 explanation gives eligible investment-firm clients protection up to €20,000 when the firm cannot return covered money or instruments, subject to the statutory conditions and exclusions. The scheme does not reimburse an ordinary fall in security prices or an issuer’s poor performance. No additional client-by-client private insurance limit was established.[14]

The external contact [email protected] belongs to the Croatian Chamber of Economy’s Mediation Centre. Its process seeks an agreement with a neutral mediator; the mediator cannot impose a decision. Confirm eligibility and the chosen forum for the dispute instead of assuming that this contact supplies a binding arbitration award.[15]

InterCapital publishes regional research and offers custody, corporate brokerage and other capital-markets work alongside execution. Research supplies information to the client; delegating portfolio decisions requires a separate management mandate.[3][2]

InterCapital Asset Management and Digital Wealth Management are separate group companies. A fund issued or managed by one of them can appear in an investment catalogue while the securities account remains with the broker. Confirm the management mandate separately before treating group branding as authority to trade for the client.[6]

The document hub carries October 2026 information and newly posted terms. Amendments take effect 30 days after publication, but that publication day is unspecified. Existing clients need their effective contractual version when applying a changed clause.[7][9]

Headquarters

Zagreb, Croatia

Clients with financial instruments held by the firm receive quarterly holdings reports, excluding instruments merely blocked for trading. Preserve statements and income records for the applicable personal tax reporting.[10]

Trade confirmations are due by the next business day after execution or receipt of a third party’s confirmation. Ordinary termination requires 30 days’ notice, settlement of outstanding obligations and instructions for remaining assets. Disabling platform access alone does not close custody.[9]