IC Securities Ghana: Tradelive, Treasury bills and cash handling

The published brokerage onboarding route asks for a Ghana Card, photograph, contact, professional, financial and residential details. General IC Wealth access can use mobile money without a bank account, although a bank account may be needed for certain settlements or dividends.[14][15]

CSD creation normally takes three to four weeks according to the current Help Centre. A subsequent IC system configuration can take up to one further working day after the CSD notification. Fund access during that wait does not establish that the securities account is ready.[17][46]

Incomplete documents, expired identification and discrepancies in personal details can delay the securities approval. Follow the email or dashboard request to correct them. The fund’s withdrawal button is also withheld while IC Wealth’s internal account approval remains unfinished.[31][52]

View full spreads & trading costs

This undated table also prints a 1.70% statutory levy in every band, which does not add to its stated totals: the difference between each total and brokerage rate is 0.70%. The table is reproduced as published, not corrected or presented as a confirmed current all-in quote. Obtain the current trade preview before relying on a band.[5]

The current fee guidance does not supply a complete public schedule for brokerage custody, dormant accounts, cash payouts or incoming and outgoing securities transfers. A price obtained for one of those services should identify the amount, currency, minimum, tax treatment and whether another institution also charges.[49]

A balance can turn negative if a share price rises between submission and execution. Pending purchase and transfer instructions also reserve cash, reducing the available amount. The existence of a negative balance is not a published margin-loan offer.[19]

If the mobile app will not accept a login, IC’s documented fallback for an approved account is wealth.ic.africa/login after checking credentials and updating or reinstalling the app. Contact client services if access still fails. This guidance does not promise telephone execution during an outage; confirm the status of an uncertain instruction before repeating it.[42]

For Ghana exchange trades, the CSD rulebook specifies settlement by the third business day after trading; debt-auction settlement is normally the next business day unless the issuance calendar sets another date. Settlement of the security and arrival of a separate payout are different events. IC likewise asks clients to allow three working days after a share execution before treating the holding as settled.[6][37]

The published transfer instructions establish both directions but do not give a completion guarantee or broker transfer charge. Match the receiving account and identification before authorising movement; a transfer request is separate from an order to sell the shares.[43][45]

SEC’s conduct rules require an intermediary to keep client money separate from its own and in a client trust account at a Bank of Ghana-licensed bank. Client assets must be distinguishable and capable of transfer to another intermediary; the rules also require records of the client’s beneficial ownership where an eligible nominee or custodian holds legal title.[7]

Part Seven of Ghana’s Securities Industry Act provides an exchange Fidelity Fund for financial loss from qualifying misappropriation by a licensed broker-dealer or its director, partner or employee involving entrusted money or property. Compensation uses the actual loss and reasonable claim-proof costs, less other recoveries, subject to statutory conditions; the Act also provides interest at a rate determined by SEC, excluding costs. Section 185 leaves the applicable limit in respect of a broker-dealer to SEC determination; a current determination establishing numerical client or aggregate caps was not obtained. Claims go in writing to the exchange’s governing body. If a claim notice is published, its deadline must be at least three months after publication; confirm which statutory deadline applies with the exchange. The mechanism does not insure ordinary market losses.[8]

Password recovery offers the registered phone or email and an OTP or reset link. Approved accounts use the wealth login; applicants still registering use the onboarding login. If a phone is lost, IC directs the client to change the password immediately and notify support.[23][24]

IC’s complaints policy aims to acknowledge within 24 business hours and provide a final or holding response within three business days of receipt. Where a holding reply is needed, its stated final-response target is 30 days from receipt. The designated handler is separate from the person whose conduct is at issue.[9]

SEC’s current form requires the investor to complain to the market operator first. If the matter is not satisfactorily addressed within 30 days, submit it to SEC with proof of that report and evidence of the investment. This is a complaint route; the Fidelity Fund is a separate mechanism.[10]

Share contract notes show the instrument, quantity, price, fees, total and trade date. In Tradelive, open the stock’s Order History, choose the order, then View Trades and the right-hand arrow. The current Help Centre says these notes can be viewed but not downloaded in the app. A universal CSV export or tax-filing service is not documented there.[41]

The CSD rulebook also provides for securities-account statements identifying the holder, quantity, pledged or assigned portion and balance available for transfer or settlement. These records help distinguish total holdings from the portion available to move.[6]

Dividends depend on the issuer’s record and payment dates. The issuer’s independent registrar manages the payment into the linked account; IC’s Dividend History identifies that registrar for a missing-payment enquiry.[39]

Stock pages combine price and demand/supply information with holdings, statistics, dividend history and order history. Displayed buy or sell volume does not itself confirm that the client’s order has executed.[40]

Automated contributions belong to ICLF. To stop one, open the fund, choose Automated Investment → View, select the instruction, clear Enable Automated Investment and confirm Yes, Disable. Amount and frequency can also be changed there. A contribution already processing may still complete.[47]

Awurama is the Help Centre’s assistant for product and account-support questions. Its published interface requests registered-email verification before checking an individual’s CSD or account status. That support function does not establish authority to choose investments, submit trades or move cash.[11]

The GSE records incorporation on 14 June 2001, the earlier name IC Securities Limited and shareholder IC Securities Holdings Limited. Its current dealing-member entry identifies the North Ridge, Accra brokerage operation.[3]

In the GSE’s January–September 2026 broker table, IC Securities accounted for GHS6.757 billion and 63.27% of reported broker trading value, ranking first on that measure. The table combines brokers’ buy and sell sides; it is not the exchange’s single-counted turnover, a customer-count share or a quality ranking.[12]

Headquarters

Accra, Ghana

Founded

14 June 2001