Go4Rex: account tiers, platform access and conflicting payment tariffs

The FAQ says $100 to begin trading; the forex page says $250. These differ from the current Classic card.[5][6]

For verification, Go4Rex requests clear, complete identification and proof of address issued within three months. Card evidence must preserve the required identifying details while hiding the CVV. Its KYC policy also describes a signed deposit declaration. An account unverified 30 days after the first deposit can incur USD 20 monthly, separately from inactivity charges.[16]

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The account table adds indices at Silver, stocks at Gold and crypto at VIP; Classic lists forex and commodities.[3]

The current VIP card additionally includes crypto. A usable current cryptocurrency catalogue was not retrieved, so that label should be checked against the account’s available symbols and sessions. It does not establish deliverable coins or an external wallet withdrawal.[3]

Go4Rex’s stock page promotes long and short trading with fixed spreads and no commission. The execution policy defines these products as cash-settled CFDs. A stock name therefore describes the price reference; it does not establish exchange custody, shareholder registration or the ability to transfer the security to another broker.[7]

The commodity page similarly separates trading price movements from physical ownership. Gold and oil need their own contract size, tick value, expiry treatment and overnight charge. The fact that both appear on a platform does not make one lot of each an equivalent cash exposure.[8]

The forex offer advertises fixed spreads and zero trading commission. Its account-tier spreads are expressly indicative. A fair cash estimate needs the actual bid/ask, quantity and pip definition; it then adds the overnight charge and any payment or account fee. No execution sample or average-spread measurement is claimed here.[6]

The FAQ leaves exactly $200 undefined and tests inactivity by trades alone. Confirm maintenance, inactivity and closure separately.[5]

Illustration before other deductions: USD 1,000 − 30 = 970.[4]

The order policy describes transmission to a third-party execution venue and cash settlement. Market orders execute at available prices; stop and limit instructions, stop-loss and take-profit are supported. Pending orders remain effective until cancelled unless their applicable instrument terms say otherwise. A triggered stop can fill away from its requested price.[12]

The execution policy allows accepted requotes; agreement §3.14 excludes company requotes. Confirm account treatment.[12][4]

The desktop page identifies five reports: trading metrics, account statement, summary, bonus and settlement. Save account and cash-flow reports regularly, with order tickets and payment confirmations. Those records serve different purposes from a chart of recent performance. The platform description does not establish an export format or a jurisdiction-specific tax document.[10]

§11 permits outage closing by email: account number and identity evidence required.[4]

The risk disclosure warns that closing an order window does not cancel an instruction already reaching the server, and duplicate instructions can create duplicate trades. Check the server record before resending. Keep the attempted action, timestamp, ticket and support acknowledgement together so that an incident can be reconstructed.[13]

§6.5: written social/EA changes; pending orders survive stopping. §9: AI-analysis software needs written consent.[4]

A stop request should identify whether it concerns future signals, pending orders, open positions or all three. Ask for confirmation of each requested action, then reconcile the platform. An automated tool’s removal and a position’s closure are separate events; remaining market exposure still needs an instruction.

§16.16 requires USD throughout; FAQ lists EUR/USD/GBP. Confirm denomination.[4]

The published clocks describe different steps and contain a direct word/number error. Treat a release reference as distinct from receiving-bank arrival. A payment still under verification cannot be assessed solely against a headline processing period. Keep proof of the original funding source and ask which document governs the request.

Password recovery uses the registered email; then change the password. Lost-email cases go through support.[5]

Go4Rex’s refund policy also prohibits scalping and pip hunting and permits account or trade restrictions for breaches. A never-traded refund is a return of unused funding subject to its conditions; it does not reverse market losses or remove a valid charge.[15]

§15.2 allows holding client money with company or other-client money.[4]

Risk §§12.4.2 and 12.12.2 leave liquidation deficits payable by the client, qualifying the account cards’ negative-balance-protection claim. The disclosure expressly states that the company does not participate in an Investor Compensation Fund. It also describes overseas custodians, omnibus holdings and insolvency shortfalls. These are different risks from the trading balance going negative; neither the account-card label nor regulator registration establishes insurance for every loss.[13]

The privacy policy permits information handling by relevant service providers and disclosures for legal or regulatory purposes. Keep the legal account holder, payment-agent description and recipient of sensitive documents clear. A branded web form does not itself identify every processor involved in an account or payment.[20]

The FSA accepts escalation after giving the provider 21 business days. Supply the original complaint and supporting documents.[24]

Preserve the company’s response and identify the specific disputed charge, order or withdrawal. Its own longer investigation target does not change the regulator’s stated submission gateway. Use the formal complaint route separately from customer support and the authenticated withdrawal process.

The dedicated bonus page served Spanish terms during this review. It describes pending bonuses kept apart from initial funds until trading-point requirements are met. Its default formula is bonus amount divided by five in standard-lot trading points, within 45 days. Each award’s requirements are tracked separately. Failure to complete the requirement does not entitle a customer to a proportional bonus withdrawal.[14]

§34: 25,000× leveraged deposit; early withdrawal removes bonus/related profits.[4]

Those are materially different turnover descriptions. Obtain the actual written award, qualifying transaction definition and withdrawal effect before opting in. The dedicated page’s displayed welcome and birthday offers do not establish an unconditional cash payment or ongoing eligibility for every new applicant. Pending credit should not be counted as accessible bank cash.[14]

The reviewed account offer belongs to FX Capital Ltd, whose own documents publish Seychelles securities-dealer licence SD023. The international contact numbers and translated materials describe service access, not separate authorisations in each country. Final eligibility depends on residence and the accepted agreement; opening and payment availability were not tested.[2]