Gaitame Online serves Japanese FX customers through its main OTC accounts and a separate Click365 exchange service. Its distinguishing feature is repeat-order automation: iCycle2 can follow a moving range, while Cycle2 works within a fixed range. Account selection also determines contract size, commission and liquidation treatment.[9][17]
Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| L25R mini | 株式会社外為オンライン (Gaitame Online Co., Ltd.) — Japan residents; retail clients | Gaitame Online. Japanese OTC retail course; ZAR/JPY and MXN/JPY use larger units.Source 6Source 1 |
| L25 mini | 株式会社外為オンライン (Gaitame Online Co., Ltd.) — Japan residents; retail clients | Gaitame Online. Daily assessment at 06:45 winter/05:45 summer JST can close all positions.Source 4Source 1 |
| Click365 standard | 株式会社外為オンライン (Gaitame Online Co., Ltd.) — Japan residents; retail clients | Click365. Separate exchange account; sizes and fees vary by contract and order type.Source 16Source 1 |
Entity, eligibility and account opening
Sections ↑At a glance02
Company and service identity
| Item | Published detail |
|---|---|
| Legal entity | 株式会社外為オンライン (Gaitame Online Co., Ltd.), headquartered in Tokyo.Source 1 |
| Business dates | Incorporated 28 April 2003; its online FX service began in April 2006.Source 1 |
| Group relationship | The company identifies IS Holdings as its principal shareholder.Source 1 |
| LS service | A separate legacy service for the former Livestar FX business; its account rules need their own treatment.Source 25 |
At a glance03
Who can apply and how credentials arrive
| Requirement | Condition |
|---|---|
| Main OTC retail eligibility | Japan residence, age 18 or older, legal capacity, a domestic bank account, telephone/email contact and consent to electronic documents; suitability review applies.Source 2 |
| Residence changes | Moving overseas can lead to account termination under the retail agreement.Source 2 |
| Individual documents | My Number evidence and identity documents; the My Number card can serve both purposes under the specified submission route.Source 3 |
| Corporate application | Separate application and review, with corporate registry/number documents and identification for the representative and trading official.Source 3 |
| Delivery | After review, the individual opening guide indicates roughly 3–5 business days for the registered, non-forwardable credential mailing; the password is sent by email.Source 3 |
Main OTC accounts: size and liquidation are separate choices
Sections ↑At a glance04
The four retail courses
| Course | Ordinary contract unit | Ongoing closeout threshold |
|---|---|---|
| L25R | 10,000 base-currency units | Equity below 100% of required margin.Source 6 |
| L25R mini | 1,000 base-currency units | Equity below 100% of required margin.Source 6 |
| L25 | 10,000 base-currency units | Equity below 20%; a separate daily 100% test also applies.Source 4 |
| L25 mini | 1,000 base-currency units | Equity below 20%; the same daily test applies.Source 4 |
At a glance05
Main OTC order quantities
| Contract group | One lot | Maximum single order |
|---|---|---|
| Ordinary pairs: L25/L25R | 10,000 base units | 100 lots = 1 million units.Source 5 |
| Ordinary pairs: mini | 1,000 base units | 300 lots = 300,000 units.Source 5 |
| ZAR/JPY and MXN/JPY: L25/L25R | 100,000 base units | 100 lots = 10 million units.Source 5 |
| ZAR/JPY and MXN/JPY: mini | 10,000 base units | 300 lots = 3 million units.Source 5 |
At a glance06
Complete main OTC currency menu
| Group | Pairs |
|---|---|
| Yen crosses | USD/JPY, EUR/JPY, GBP/JPY, AUD/JPY, NZD/JPY, CAD/JPY, CHF/JPY, ZAR/JPY, TRY/JPY, MXN/JPY.Source 5 |
| Other crosses | AUD/CHF, AUD/NZD, AUD/USD, EUR/AUD, EUR/CAD, EUR/CHF, EUR/GBP, EUR/NZD, EUR/USD, GBP/AUD, GBP/CHF, GBP/NZD, GBP/USD, NZD/USD, USD/CAD, USD/CHF.Source 5 |
At a glance07
Initial funding and margin
| Term | Rule |
|---|---|
| Product range and first deposit | 26 FX pairs; first deposit at least JPY 5,000. That deposit does not necessarily cover an intended order.Source 4 |
| Retail margin | 4% of notional, equivalent to approximately 25:1 maximum leverage.Source 4 |
| Daily L25/L25 mini test | At 06:45 US winter time or 05:45 US summer time, equity below required margin triggers market closure of all positions and cancellation of pending orders. All times here are JST.Source 11 |
| Daily required-margin calculation | Recalculated at 07:00 winter/06:00 summer using the valuation midpoint; Monday uses the previous Friday valuation. Rounding is upward to JPY 100 for normal courses or JPY 10 for mini.Source 4 |
| Hedged positions | For the same pair, retail margin uses the larger directional side; pending opening orders do not receive that offset before execution.Source 14 |
At a glance08
Corporate OTC courses
| Course | Closeout level | Margin basis |
|---|---|---|
| Corporate50 | 50% of required margin | Pair-specific risk margin, reviewed weekly.Source 8 |
| Corporate25 | 25% of required margin | The same risk-margin schedule; the course names are not fixed leverage multiples.Source 8 |
| Both corporate courses | Daily full-margin assessment at 06:45 winter/05:45 summer | A shortfall triggers closure and cancellation; no additional-margin system.Source 8 |
Main OTC pricing: spread plus the selected order method
Sections ↑At a glance09
Dealing and account charges
| Charge | Normal published basis | Cash consequence |
|---|---|---|
| Manual orders | No separate dealing commission | The bid/ask spread and applicable swap remain.Source 7 |
| iCycle2/Cycle2: mini | JPY 20 opening + JPY 20 closing per 1,000 units; ZAR/MXN use 10,000 units | JPY 40 for a completed cycle at the stated unit, excluding spread/swap. Tax included.Source 7 |
| iCycle2/Cycle2: normal course | JPY 200 opening + JPY 200 closing per ordinary 10,000-unit lot | JPY 400 round trip, excluding spread/swap; ZAR/MXN normal lots are 100,000 units.Source 7 |
| Collection | Both automated legs are charged at each new fill, including repeated orders | The closing fee is collected before the position has closed.Source 11 |
| Account maintenance | JPY 0 | No management or maintenance charge.Source 4 |
| Paper documents | JPY 2,200 per dispatch | For requested paper statutory documents; tax included.Source 2 |
At a glance10
Selected OTC reference spreads
These are published reference values, not measured averages or guaranteed executable spreads. Gaitame defines Point as the smallest quoted price unit; widths can change in thin or rapidly moving markets. Its denomination should be preserved when comparing another broker’s pip quotation.[5]
The automation page advertises a 90-day fee waiver for new accounts. Its detailed offer counts from the broker’s completion of account opening, rather than credential delivery or first login. Historical closing-fee campaigns on that page should not be read as a permanent waiver.[9][10]
How the automated strategies behave
Sections ↑At a glance11
iCycle2 versus Cycle2
| Feature | iCycle2 | Cycle2 |
|---|---|---|
| Range behaviour | Follows price movement by adjusting the operating range. | Repeats orders within the selected fixed range.Source 9 |
| Strategy loss realization | Can cut losing positions as the range moves. | No built-in strategy stop-loss; account liquidation still applies.Source 9 |
| Customer controls | Parameters and funding determine the generated order structure. | The selected range and order structure remain central to exposure.Source 9 |
At a glance12
Configuration routes
| Mode | What the customer selects |
|---|---|
| Ranking | A simulation-ranked configuration, followed by review of its proposed orders.Source 12 |
| Matrix | An eligible cell representing a combination of trading conditions.Source 12 |
| Volatility | Currency pair, assumed movement range, direction and target assets; review the resulting template before registration.Source 12 |
At a glance13
Stopping and execution consequences
| Event | Published result |
|---|---|
| Stop an automated configuration | Subsequent automated opening and closing activity stops; existing positions remain and require management.Source 11 |
| Close an automated position manually or lack margin for a new order | The affected automated configuration stops.Source 11 |
| iCycle2 in trend mode | A trend reversal closes the strategy’s positions, reverses direction and restarts only if sufficient margin remains.Source 11 |
| Automated execution | No customer slippage-tolerance setting; fills can be worse than targets. The target-assets input is not a maximum-loss guarantee.Source 11 |
Repeated small realized gains do not establish that a strategy is profitable overall: the open inventory, financing charges and any losses realized when the range changes also belong in the assessment.
Main OTC session and swap accounting
Sections ↑At a glance14
Main OTC dealing clock — JST
At a glance15
Financing and cash availability
| Item | Treatment |
|---|---|
| OTC swap | Accumulates in unrealized account equity while the position remains open; becomes cash on closure.Source 13 |
| Fractions and calendar | Sub-yen swap fractions accumulate but are truncated on closing each position. Multi-day allocations change around holidays.Source 13 |
Click365: separate exchange contracts and charges
Sections ↑At a glance16
Exchange product map
| Contract family | Available scope | Unit convention |
|---|---|---|
| Standard Click365 | 28 currency pairs: 17 yen crosses and 11 non-yen crosses. | Contract size depends on the pair.Source 16 |
| 100,000-unit standard contracts | ZAR/JPY, NOK/JPY, HKD/JPY, SEK/JPY, MXN/JPY, HUF/JPY and CZK/JPY. | Other standard contracts use 10,000 base units.Source 18 |
| Other standard yen crosses | USD/JPY, EUR/JPY, GBP/JPY, AUD/JPY, NZD/JPY, CAD/JPY, CHF/JPY, PLN/JPY, TRY/JPY, CNH/JPY. | 10,000 base units.Source 18 |
| Standard non-yen crosses | EUR/USD, GBP/USD, GBP/CHF, USD/CHF, USD/CAD, AUD/USD, EUR/CHF, EUR/GBP, NZD/USD, EUR/AUD, GBP/AUD. | 10,000 base units.Source 18 |
| Click365 Large | USD/JPY, EUR/JPY, GBP/JPY, AUD/JPY and EUR/USD. | 100,000 base units per contract.Source 18 |
At a glance17
Click365 commission and tick examples
| Item | Published treatment |
|---|---|
| Standard manual orders | JPY 0 per contract per side; exchange bid/ask spread and swap still apply.Source 16 |
| Automated standard USD/JPY | JPY 200 per side for its 10,000-unit contract; JPY 400 opening plus closing. Tax included.Source 19 |
| Larger standard contract ambiguity | The website quotes JPY 200 per contract per side, but the PDF adds a per-10,000-unit footnote. This leaves the fee scope inconsistent for 100,000-unit standard contracts.Source 16Source 19 |
| Large contracts | JPY 1,100 per contract per side including tax. Opening and closing are collected separately.Source 19 |
| Automated fee collection | Both legs are booked as a withdrawal request on each opening fill, then collected at the exchange withdrawal-processing time.Source 19 |
| USD/JPY price increments | Standard: JPY 0.005; Large: JPY 0.001. The tick differs even for the same currency pair.Source 19 |
At a glance18
Exchange margin, settlement and execution
| Item | Rule |
|---|---|
| Retail margin | Exchange-set requirements permit roughly 25:1 maximum leverage; corporate requirements vary with exchange risk calculations.Source 16 |
| Closeout | Below 100% of required margin: close all positions and cancel pending orders. There is no additional-margin system or assured warning before execution.Source 21 |
| Timing risk | Liquidity and gaps can delay execution and create a deficit beyond the deposit; the published threshold is not a guaranteed exit price.Source 21 |
| Settlement | Normally the second following trading day; USD/CAD is the next trading day.Source 19 |
| Limit orders | Can receive price improvement; touching the price does not guarantee a full fill because exchange volume and order timing matter.Source 20 |
| Triggers and streaming orders | Triggers become market orders and can slip. Streaming orders use the broker’s stated acceptance and optional tolerance rules.Source 20 |
| Linked orders | OCO, IFD, IFDO and trailing exits are available; exchange receipt, validity and partial-fill rules still govern execution.Source 20 |
At a glance19
Click365 regular sessions — JST
| Session | US summer time | US winter time |
|---|---|---|
| Monday opening | 07:10 | 07:10Source 13 |
| Tuesday–Friday opening | 06:55 | 07:55Source 13 |
| Monday–Thursday session close: yen / non-yen | Next day 05:55 / 05:25 | Next day 06:55 / 06:25Source 13 |
| Friday session close: yen / non-yen | Saturday 05:00 / 04:30 | Saturday 06:00 / 05:30Source 13 |
Pre-open permits eligible non-streaming order entry but no fills. Cross-currency contracts finish 30 minutes before yen contracts, so a still-open yen market does not imply that every exchange position can be closed.[16]
Funding, withdrawals and transfers
Sections ↑At a glance20
Deposit routes
| Route | Requirements and cost | Timing |
|---|---|---|
| Main-account quick deposit | Same-name internet banking at one of 12 supported banks; transfer fee paid by the broker. | Generally immediate, outside broker/bank maintenance and applicable closures.Source 23 |
| Main-account bank transfer | Use the dedicated deposit account shown in the trading system; customer pays the bank charge. | Bank transfer and broker allocation take time.Source 23 |
| Quick-deposit amount | At least JPY 5,000 per payment. | Separate from the initial account-funding requirement.Source 24 |
| Quick-deposit completion | Return from the bank using its merchant-return control and finish the broker confirmation. | Closing the browser early or an interrupted session can prevent immediate credit.Source 24 |
| Click365 standard deposits | Broker checks incoming transfers at 09:00, 11:00, 13:00, 15:00 and 17:00. | The service page indicates roughly two hours after confirmation; not an instant rescue from closeout.Source 22 |
At a glance21
Withdrawing yen
| Scope | Published condition |
|---|---|
| Minimum | JPY 5,000 unless withdrawing the full balance; funding and withdrawals use JPY.Source 15 |
| Click365 requests | Submit through the trading screen. The 17:00 cutoff determines the processing day; requests generally take two business days. Broker pays the transfer fee.Source 22 |
| Click365 availability check | The request is provisional at 17:00. Availability is reassessed next morning, 06:35–07:05 winter/05:35–06:05 summer; insufficient available funds prevent payment.Source 16 |
| Main OTC turnaround | The service summary describes approximately next-business-day receipt; the disclosure allows up to two business days. Cutoff and bank processing affect arrival.Source 4Source 11 |
At a glance22
Transfers between Gaitame accounts
| Transfer | Available route |
|---|---|
| Different main OTC courses | In-platform cash transfer.Source 15 |
| Same-course second account; Click365 to OTC | Email request; the FAQ gives a two-business-day process and 17:00 cutoff.Source 15 |
| OTC to Click365; positions | OTC-to-Click365 transfers are unavailable; positions cannot be transferred between accounts.Source 15 |
Legacy LS accounts have a different margin-call process
Sections ↑The following rules belong to the separately documented LS service. Its 24-pair specification and historic course structure should not be substituted for the main OTC account rules above.[26]
At a glance23
LS retail margin courses
| Course | Initial margin | Closeout threshold |
|---|---|---|
| Leverage5 | 20% of notional | 25% of trading margin.Source 27Source 28 |
| Leverage10 | 10% of notional | 25% of trading margin.Source 27Source 28 |
| Leverage25 | 4% of notional | 25% of trading margin.Source 27Source 28 |
| Leverage25G | 4% of notional | 30%; restricted to customers transferred from the former Leverage50 course.Source 27Source 28 |
| Leverage25H | 4% of notional | 100% of trading margin.Source 27Source 28 |
At a glance24
LS additional-margin sequence — retail
| Stage | Action or deadline |
|---|---|
| Daily assessment | 07:00 winter/06:00 summer: equity is checked against the separate required maintenance margin.Source 29 |
| If a shortfall is recorded | Pending opening orders are cancelled. New positions and withdrawal requests are blocked until the deficit is cured.Source 29 |
| Cure | Deposit the required amount or close positions. A market recovery alone does not discharge the recorded demand.Source 29 |
| Normal deadline | 25 minutes before the next session ends: 06:30 winter/05:30 summer. Holiday schedules can alter the time.Source 29 |
| Uncured shortfall | All positions are market-closed and pending orders cancelled. The ordinary closeout threshold can trigger earlier.Source 29 |
At a glance25
Other LS operating terms
| Item | Published condition |
|---|---|
| Lot and maximum order | Ordinary pairs: 10,000 base units; ZAR/JPY: 100,000. Maximum 100 lots per order.Source 26 |
| Commission | Manual orders: JPY 0. iCycle2: JPY 200 opening and JPY 200 closing per 10,000 units, or 100,000 ZAR/JPY units; tax included.Source 30 |
| Funding | Quick deposit is generally real-time outside maintenance and broker-paid; matching bank transfers are customer-paid, with transfers after 15:00 handled the next business day.Source 31 |
| Withdrawals | Before 17:00: transfer processing on the next bank business day; later/weekend requests roll forward. Minimum JPY 5,000 except the full balance; the broker pays the transfer fee.Source 31 |
| Corporate LS | 100% closeout threshold; this differs from the retail LS course percentages.Source 28 |
Platforms, practice and customer support
Sections ↑At a glance26
Tools and practice access
| Service | Useful capability | Boundary |
|---|---|---|
| Proprietary browser/mobile workflow | Manual trading and iCycle2/Cycle2 account controls. | The published offer is organised around Gaitame’s own systems.Source 6 |
| Mobile app | Four-chart layout; order/position/history overlays; FX-WAVE, MarketWin24 and Refinitiv news. | Supported devices can use fingerprint/face login.Source 32 |
| Mobile compatibility | The 6 October 2026 notice confirms completed iOS27 compatibility testing. | It supersedes the earlier September request to delay updating.Source 33 |
| OTC demo | JPY 3 million virtual balance, 26 pairs and automated as well as manual trading. | Nickname and email registration; prolonged inactivity can close a practice account.Source 34 |
| Click365 practice | The FAQ says no Click365 demo is provided. | The OTC demo is a different product environment.Source 14 |
| Education and assistance | Free seminars, analyst commentary and Zoom support. | These services do not remove the customer’s responsibility for account exposure.Source 6 |
At a glance27
Client money and operational limits
| Topic | Treatment |
|---|---|
| OTC client money | Segregated through trusts at SMBC, Mizuho Trust & Banking and JSF Trust Bank.Source 36 |
| Click365 client money | Margin is deposited with Tokyo Financial Exchange. Broker-held amounts awaiting transfer follow the disclosed trust arrangements.Source 19 |
| Protection boundary | Trust arrangements do not guarantee full repayment in every situation; calculation and funding timing can leave a shortfall. Market losses can exceed deposits.Source 36 |
| Residual liability | Losses beyond account funds remain payable promptly. Maintenance, gaps and unavailable prices can prevent timely liquidation.Source 36 |
| Late payment | The OTC agreement permits claimed late damages at 14.6% annually, from the day after an obligation falls due through payment.Source 2 |
| Account-use restrictions | The retail agreement restricts third-party account use and orders through systems other than the broker-provided interface.Source 2 |
At a glance28
Help and complaints
| Route | Details |
|---|---|
| Customer support | 0120-465-104; [email protected]. Weekdays 09:00–17:00 JST, excluding stated closures.Source 35 |
| External dispute route | The company identifies FINMAC, the securities and financial-instruments mediation centre: 0120-64-5005.Source 1 |
This profile checks published product pages, Japanese agreements and official registration evidence as of 10 October 2026. No funded-account, execution or withdrawal test was conducted.
Company background & evidence
Sections ↑- Headquarters
- Tokyo, Japan
- Founded
- 2003; online FX service launched in 2006
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
株式会社外為オンライン (Gaitame Online Co., Ltd.)
JapanSource 1
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Agency関東財務局長（金商）第276号 | Authorised | Checked 10 Oct 2026Named in the FSA register dated 31 August 2026.Source 37 |
Sources & further reading
- Company identity, incorporation and business history Gaitame Online · Accessed 10 Oct 2026
- Main OTC retail agreement and account conditions Gaitame Online · Accessed 10 Oct 2026
- Opening an individual or corporate account Gaitame Online · Accessed 10 Oct 2026
- Main OTC retail trading and margin rules Gaitame Online · Accessed 10 Oct 2026
- Main OTC contract sizes and reference spreads Gaitame Online · Accessed 10 Oct 2026
- Four account courses and proprietary trading services Gaitame Online · Accessed 10 Oct 2026
- Manual and automated OTC dealing fees Gaitame Online · Accessed 10 Oct 2026
- Corporate OTC margin courses and liquidation rules Gaitame Online · Accessed 10 Oct 2026
- iCycle2 and Cycle2 automated trading Gaitame Online · Accessed 10 Oct 2026
- Published new-account automation-fee offer and historical campaigns Gaitame Online · Accessed 10 Oct 2026
- OTC retail disclosure: automated orders and execution Gaitame Online · Accessed 10 Oct 2026
- Browser trading manual and automation configuration Gaitame Online · Accessed 10 Oct 2026
- Trading and swap-accounting questions Gaitame Online · Accessed 10 Oct 2026
- Account-system and hedged-margin questions Gaitame Online · Accessed 10 Oct 2026
- Withdrawals and transfers between accounts Gaitame Online · Accessed 10 Oct 2026
- Click365 service, commission and withdrawal rules Gaitame Online · Accessed 10 Oct 2026
- Click365 exchange service structure Gaitame Online · Accessed 10 Oct 2026
- Click365 pairs, Large contracts and swap units Gaitame Online · Accessed 10 Oct 2026
- Click365 disclosure and contract annex, amended April 2026 Gaitame Online · Accessed 10 Oct 2026
- Exchange order types, fills and slippage Gaitame Online · Accessed 10 Oct 2026
- Click365 automatic liquidation policy Gaitame Online · Accessed 10 Oct 2026
- Click365 deposit and withdrawal procedures Gaitame Online · Accessed 10 Oct 2026
- Main-account bank deposit routes Gaitame Online · Accessed 10 Oct 2026
- Quick-deposit procedure and interrupted-payment risks Gaitame Online · Accessed 10 Oct 2026
- Legacy Gaitame Online FX LS service Gaitame Online · Accessed 10 Oct 2026
- Legacy LS product and contract terms Gaitame Online · Accessed 10 Oct 2026
- Legacy LS initial margin courses Gaitame Online · Accessed 10 Oct 2026
- Legacy LS liquidation thresholds Gaitame Online · Accessed 10 Oct 2026
- Legacy LS additional-margin calls and cure deadlines Gaitame Online · Accessed 10 Oct 2026
- Legacy LS manual and iCycle2 commission schedule Gaitame Online · Accessed 10 Oct 2026
- Legacy LS funding and withdrawal procedures Gaitame Online · Accessed 10 Oct 2026
- Mobile charts, news and automated-order controls Gaitame Online · Accessed 10 Oct 2026
- Current notices, including October 2026 mobile compatibility Gaitame Online · Accessed 10 Oct 2026
- OTC practice account and virtual balance Gaitame Online · Accessed 10 Oct 2026
- Customer support and contact hours Gaitame Online · Accessed 10 Oct 2026
- OTC counterparty risk, client money and loss limits Gaitame Online · Accessed 10 Oct 2026
- Financial-instruments business register, 31 August 2026 Financial Services Agency · Accessed 10 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.