Accounts and eligibility
Sections ↑Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| Pathfinder | FS International Limited — Eligible international Vanuatu clients; retail clients | MetaTrader 4 / MetaTrader 5. USD deposit schedule.Source 1Source 5Source 4 |
| Navigator | FS International Limited — Eligible international Vanuatu clients; retail clients | MetaTrader 4 / MetaTrader 5. USD deposit schedule.Source 1Source 5Source 4 |
| Infinity | FS International Limited — Eligible international Vanuatu clients; retail clients | MetaTrader 4 / MetaTrader 5. USD deposit schedule.Source 1Source 5Source 4 |
| Summit | FS International Limited — Eligible international Vanuatu clients; retail clients | MetaTrader 5. USD deposit schedule.Source 1Source 5Source 4 |
FXGlobe’s international offer uses FS International Limited in Vanuatu. Its European site uses FXGlobe Ltd in Cyprus, and the South African route identifies APLFX as an intermediary to the Vanuatu product supplier. The international prices and contractual rules below should be read within that entity scope.[4][7][6]
Reference table02
International account tiers
| Attribute | Pathfinder | Navigator | Infinity | Summit |
|---|---|---|---|---|
| Initial deposit: USD | 250 | 2,500 | 25,000 | 75,000Source 1 |
| Initial deposit: EUR or GBP | 250 | 2,500 | 25,000 | 75,000Source 1 |
| Separate commission | None | None | USD 7 per lot | USD 4 per lotSource 1 |
| MT4 / MT5 | Both | Both | Both | MT5 onlySource 1 |
| WebTrader | Yes | Yes | Yes | NoSource 1 |
| Published minimum volume | 0.01 lot | 0.01 lot | 0.01 lot | 0.01 lotSource 1 |
The facts03
Separate European offer
| Measure | Value | Context |
|---|---|---|
| Cyprus account entry levels | Pathfinder EUR 500; Navigator EUR 5,000; Infinity EUR 50,000 | The European page lists MT4 and WebTrader. These are distinct regional minimums; the international USD 250 entry point does not describe the Cyprus account.Source 2 |
Process04
Opening and verification
| Requirement | Published procedure |
|---|---|
| Individual identity | A valid passport, identity card or driving licence; documents must be legible and current.Source 10 |
| Residential address | Evidence dated within six months, showing the applicant’s full name and address; examples include a utility bill, bank statement or residence/tax document.Source 10 |
| Review period | The policy describes several working days for verification and a 15-working-day completion requirement; an incomplete registration can be revoked.Source 10 |
| Company account | Corporate registration and ownership records, financial information, authorised-operator documents and board authority are required. Owners holding at least 10% are included in the documented identity/address checks.Source 10 |
| Country routing | The .com restriction list excludes, among others, the US, Japan, Europe, Iran, Russia, North Korea and Myanmar. South African and Cyprus routes have their own eligibility boundaries.Source 4 |
Products and markets
Sections ↑Availability05
Available market families
| Market | Form and useful specification |
|---|---|
| Forex | Major, cross and exotic currency CFDs.Source 3 |
| Metals | Gold, silver, platinum and palladium CFDs.Source 3 |
| Energy | US oil, UK oil and natural-gas CFDs.Source 3 |
| Indices and shares | Index CFDs and UK, European and US share CFDs; the displayed share contracts represent 100 underlying shares per lot.Source 3 |
| Futures exposure | The international site describes futures alongside its CFD range; a platform symbol is not evidence of direct exchange membership or ownership of a futures contract.Source 7 |
Trading costs and account charges
Sections ↑Pricing & charges06
Selected published instrument terms
| Instrument | Displayed minimum spread | Margin / contract basis |
|---|---|---|
| EUR/USD | 0; account allocation unspecified | 1% margin in the public conditions table.Source 3 |
| GBP/USD | 0; account allocation unspecified | 1% margin.Source 3 |
| Gold: XAUUSD | 0; account allocation unspecified | 2% margin; 100 ounces per lot.Source 3 |
| US oil: USOil | 2; spread unit not stated | 2% margin; 1,000 barrels per lot.Source 3 |
Pricing & charges07
Other costs that can change the result
| Charge | Published rule |
|---|---|
| Inactivity | After 90 inactive days: USD 30 monthly, limited to the balance; under USD 30 is exhausted, while zero balance is not charged.Source 9 |
| Overnight financing | Check platform swap rates; they can change without advance notice.Source 9 |
| Withdrawal without trading | 3% if no trading has occurred since the last deposit.Source 12 |
| Closing or substantially emptying the account | 4% for account closure or withdrawal of more than 94% of the whole balance.Source 12 |
Platforms, margin and execution
Sections ↑The facts08
BlackArrow: a separate activation decision
| Measure | Value | Context |
|---|---|---|
| Current offer | BlackArrow Plus advertised at USD 0 monthly | The headline asks for USD 100 and no volume commitment. The same page’s FAQ says USD 200 and a one-lot monthly refund condition, plus a separate USD 5,000 equity-based waiver. These terms conflict; obtain the applicable activation terms before funding.Source 19 |
| Dedicated account | Create a BlackArrow account in the Client Portal | The terminal provides replay, strategy automation, trailing stops and automatic breakeven tools. The ordinary account matrix is not a complete current BlackArrow tariff.Source 19 |
Specifications09
Operational controls
| Item | Effect |
|---|---|
| Stop-out | The international conditions page displays 25% margin level.Source 3 |
| Leverage | Standard ceiling 1:300, subject to approved changes and stricter instrument margins.Source 9 |
| Margin alerts | The agreement excludes margin calls.Source 9 |
| BlackArrow inactivity | Its linked account terms permit suspension after 15 calendar days without trading, closing a trade or depositing. This platform-specific rule differs from ordinary account dormancy.Source 20 |
| BlackArrow unpaid subscription | Where a subscription is payable, insufficient balance can suspend access and cause open positions to close at market without notice; terms also permit charging other accounts.Source 20 |
| BlackArrow cancellation | Cancellation can be requested through support; the current month’s subscription is not refundable and access normally lasts to the billing-cycle end.Source 19 |
The facts10
Uncertain orders or a platform outage
| Measure | Value | Context |
|---|---|---|
| Telephone dealing | Verify identity and uncertain fills | Telephone orders use indicative prices. Overloaded lines may prevent access; clients retain responsibility until closure is confirmed.Source 9 |
Deposits, withdrawals and account status
Sections ↑At a glance11
Deposit methods: international website
| Route | Minimum / maximum | Published processing |
|---|---|---|
| SEPA | EUR 250 / no stated maximum | 1–4 business days.Source 11 |
| SWIFT | USD 300 / no stated maximum | 1–4 business days; USD, EUR, GBP, SGD, AED and PLN.Source 11 |
| Visa, Mastercard, Maestro | USD 50 / 20,000 | Instant; USD, EUR, GBP and PLN.Source 11 |
| Neteller / Skrill | USD 50 / 20,000 | Instant; supported currencies differ.Source 11 |
| PIX / TED | USD 50 / BRL 200,000 | Same business day; BRL.Source 11 |
| Africa Solutions / SA EFT | USD 50 minimum | Same business day; GHS, KES, NGN and ZAR.Source 11 |
| Bitcoin / USDT | USD 50 / no stated maximum | Instant; USDT ERC-20 or TRC-20.Source 11 |
At a glance12
Withdrawal routes and base fees
| Route | Minimum / base broker fee | Published transfer time |
|---|---|---|
| SEPA | EUR 25 / no base fee | 3–5 business days.Source 12 |
| SWIFT | USD 300 / USD 25 | 3–5 business days.Source 12 |
| Visa / Mastercard | USD 25 / no base fee | 1–5 business days.Source 12 |
| E-wallet, local-transfer and crypto routes | USD 25 / no base fee | Same business day in the method table.Source 12 |
The facts13
Contractual payment window
| Measure | Value | Context |
|---|---|---|
| Qualifying withdrawal instruction | Up to ten business days under the agreement | Longer than the website processing target.Source 9 |
Process14
Dormancy is different from closing the account
| Question | Published answer |
|---|---|
| What counts as activity? | Trading, keeping positions open or depositing; login alone is not listed.Source 9 |
| When can it be archived? | After 180 consecutive calendar days already dormant.Source 9 |
| Can the fee clock reset? | Reactivation waives that month’s fee and restarts the clock. Ask support to restore archived access.Source 9 |
Entities, regulation and protection
Sections ↑Entities & regulation15
Who provides the service?
| Entity | Licence evidence | Account boundary |
|---|---|---|
| FS International Limited | VFSC 700227; official list shows Active, classes A, B and C | Vanuatu product supplier and international contracting firm.Source 5Source 7 |
| FXGlobe Ltd | CySEC 205/13; official firm entry identifies fxglobe.eu | Cyprus investment firm with its own accounts and legal documents.Source 6 |
| APLFX (PTY) LTD | The company publishes FSP number 52045; current authority-register status has not been independently established. | South African intermediary, expressly not the product issuer; the company identifies FS International Limited as product supplier.Source 7Source 25 |
Protections & eligibility16
Protection depends on the legal account
| Item | Established scope |
|---|---|
| International segregation | The international legal-documents page says client funds are separate from company funds. This is a company statement, not an audited bank-balance confirmation.Source 8 |
| Cyprus investor compensation | FXGlobe Ltd’s ICF policy concerns eligible covered claims where the firm cannot return money or instruments. Its stated ceiling is EUR 20,000 per covered client across accounts, with exclusions; it is not compensation for market losses.Source 21 |
| Joint and excluded Cyprus clients | The published policy gives a EUR 20,000 combined ceiling for a qualifying joint account and excludes categories including professional clients and certain connected persons.Source 21 |
| Vanuatu versus Cyprus | The Cyprus fund policy names FXGlobe Ltd. It does not establish ICF cover for FS International or APLFX customers. No separate private client-insurance certificate was established in the international material reviewed.Source 21Source 8 |
Support and complaints
Sections ↑International customer contact routes
Customer support telephoneTelephone
+44 113 403 6093Source 13
Scope Published international support line; UK telephone number does not establish UK regulation.
Hours Monday–Friday 11:00–20:00 GMT
General and technical supportEmail
Funding follow-upEmail
[email protected]Source 12
Scope Delayed payment or withdrawal investigation
Hours Monday–Friday 09:00–18:00 GMT+3
Help CenterWebsite
Formal complaintEmail
[email protected]Source 14
Scope Address the Compliance Function and send the complaint from the registered email.
Process17
FS International complaint process
| Stage | Published timetable |
|---|---|
| Submission | Use the complaint form and supporting evidence, sent from the registered email to the Compliance Function.Source 14 |
| Acknowledgment | Within five business days.Source 14 |
| Investigation | The policy aims for 28 days and gives a maximum 60-day extended period.Source 14 |
| Information requests | If the client does not respond for 30 days, the policy says the complaint may be treated as closed.Source 14 |
Social trading, PAMM and bonus arrangements
Sections ↑At a glance18
Managed and copied trading
| Service | Operating terms to examine |
|---|---|
| Social trading | Strategy profiles publish statistics such as monthly returns and maximum drawdown. A follower selects whose strategy to copy; published performance does not establish future results.Source 15 |
| PAMM | A manager trades pooled allocations; fees and remaining profit/loss are allocated under the service terms. The main website describes percentage-based participation.Source 16 |
| Monitoring responsibility | The service terms require ongoing client monitoring; a malfunction can prevent positions closing. A provider’s action is not a guarantee that the follower receives the same result.Source 17 |
| Ending social trading | The agreement allows termination on 30 days’ written notice. After notice, strategy positions become close-only, further copying stops, and the client controls remaining positions. Disconnecting is not promised to liquidate everything automatically.Source 17 |
| PAMM withdrawal | Positions may be reduced proportionately before paying out. If the minimum 0.01-lot size prevents a partial close, the terms allow full closure with profit/loss allocated to investors.Source 17 |
| PAMM success fee and protection level | The fee calculation includes allocated open and closed profit/loss with a high-water mark. A protection level may fail to trigger in a full stop-out and can suffer slippage.Source 17 |
At a glance19
International bonus types are materially different
| Type / event | Credit and withdrawal effect |
|---|---|
| Losable credit | Not cash or transferable balance. It contributes to equity; the cash balance absorbs losses and may fall below zero while credit still supports equity. Stop-out remains possible.Source 18 |
| Non-losable credit | The terms remove it once cash balance reaches zero, after which positions are subject to close-out.Source 18 |
| Withdrawal request on either type | Credit is removed when the request is submitted, not only after payment. The equity reduction can force liquidation.Source 18 |
| Turbo 100% offer | The linked terms describe equal 50/50 sharing of profits and losses between client and company and proportional credit adjustment on withdrawals. This changes the economic result; it is not a free cash deposit.Source 18 |
The facts20
Business and education services
| Measure | Value | Context |
|---|---|---|
| Introducing brokers | Partner and referral programme | Its compensation agreement is separate from client trading charges.Source 24 |
| Account-tier education | Video tutorials across the published tiers | The account matrix makes mentorship paid for Pathfinder/Navigator and included for Infinity/Summit. This is a service description, not a quality assessment.Source 1 |
Company background and platform changes
Sections ↑The facts21
Operating footprint
| Measure | Value | Context |
|---|---|---|
| International registered address | Law Partners House, Kumul Highway, Port Vila, Vanuatu | The international licence page identifies FS International Limited at this address.Source 4 |
| Cyprus address | 2 Louki Akrita Street, Limassol 3030 | The CySEC record identifies the European investment firm at this address.Source 6 |
| Brand history | International website says its trading community dates to 2009 | This is a brand-history statement, separate from each legal entity’s incorporation and licence dates.Source 15 |
Event timeline22
Dated server change
| Event | Documented effect |
|---|---|
| 20 April 2024: MT4 servers renamed | GlobePro-Demo became FXGlobeInternational-Demo; GlobePro-Real became FXGlobeInternational-Real. The notice gives reconnect instructions under FS International Limited.Source 23 |
| What this does not establish | A server rename does not itself show a transfer of client balances, contracts, complaints or regulatory protection to the Cyprus company.Source 23 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
FS International Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Vanuatu Financial Services Commission700227 | Authorised | Checked 12 Oct 2026Official financial-dealer list shows Active, classes A, B and C.Source 5 |
FXGlobe Ltd
CyprusSource 6
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission205/13 | Authorised | Checked 12 Oct 2026Firm-specific authority record lists fxglobe.eu; this is separate from the Vanuatu international contract.Source 6 |
APLFX (PTY) LTD
South AfricaSource 7
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Sector Conduct Authority52045 | Not verified | Checked 12 Oct 2026Company-published FSP assertion. The February 2024 company disclaimer identifies APLFX as intermediary and FS International as product supplier; a current authority-register result was not independently obtained.Source 7Source 25 |
Regional and document distinctions
Sections ↑The facts23
European product disclosure
| Measure | Value | Context |
|---|---|---|
| FX CFD key information document | Version marked 2025 | The European KID describes an OTC cash-settled derivative, not ownership of currencies, and illustrates EUR/USD margin at 3.33% / 1:30. Its example is not an international leverage entitlement.Source 22 |
Obtain the applicable charging basis for Infinity/Summit commissions and written BlackArrow activation terms before funding.[1][19]
Sources & further reading
- International account types FXGlobe · Accessed 12 Oct 2026
- European account types FXGlobe · Accessed 12 Oct 2026
- International trading conditions and specifications FXGlobe · Accessed 12 Oct 2026
- International licences and company addresses FXGlobe · Accessed 12 Oct 2026
- Financial dealers licensee list Vanuatu Financial Services Commission · Accessed 12 Oct 2026
- FXGlobe Ltd investment-firm register entry Cyprus Securities and Exchange Commission · Accessed 12 Oct 2026
- South African intermediary and Vanuatu product supplier FXGlobe · Accessed 12 Oct 2026
- Legal documents and client-money statement FXGlobe · Accessed 12 Oct 2026
- FS International client agreement, version 01.2025 FXGlobe · Accessed 12 Oct 2026
- Know-your-client policy FXGlobe · Accessed 12 Oct 2026
- Deposit methods and conditions FXGlobe · Accessed 12 Oct 2026
- Withdrawal conditions, fees and methods FXGlobe · Accessed 12 Oct 2026
- International contact page FXGlobe · Accessed 12 Oct 2026
- Complaints handling policy FXGlobe · Accessed 12 Oct 2026
- Social-trading service FXGlobe · Accessed 12 Oct 2026
- PAMM service FXGlobe · Accessed 12 Oct 2026
- Social Trading and PAMM terms FXGlobe · Accessed 12 Oct 2026
- International bonus terms FXGlobe · Accessed 12 Oct 2026
- BlackArrow Plus offer and activation FAQ FXGlobe · Accessed 12 Oct 2026
- BlackArrow account terms linked from current offer FXGlobe · Accessed 12 Oct 2026
- European investor compensation fund policy FXGlobe · Accessed 12 Oct 2026
- European FX CFD key information document, version 1 2025 FXGlobe · Accessed 12 Oct 2026
- MT4 server-name change effective 20 April 2024 FXGlobe · Accessed 12 Oct 2026
- Introducing brokers and business partners FXGlobe · Accessed 12 Oct 2026
- APLFX website disclaimer, version February 2024 APLFX (PTY) Limited · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.