FXCentrum is a retail CFD brand of WTG Ltd in Seychelles. Its current offer centres on FXC Trader, low-entry Standard Margin accounts and a much larger Scalping account. Bonus credit and withdrawal conditions materially affect how much usable money remains after funding or taking cash out.[5][6]
UK and Spanish authorisation require particular care. The FCA warning dated 5 December 2025 names FXCentrum Broker and fxcentrum.com, says the firm is unauthorised in the UK and may be targeting UK residents, and states that dealings lack FOS and FSCS protection. Spain’s CNMV separately warned on 14 October 2024 that FX CENTRUM and the same domain were unauthorised to provide the relevant investment services. These warnings concern those markets.[25][26]
Accounts and headline conditions
Sections ↑Choose the account before choosing the bonus
| Account | Entry and trading terms | Operational consequence |
|---|---|---|
| Standard Margin | Minimum USD 10; 0.01 lot; advertised leverage up to 1:1,000, depending on instrument and client profile | Positions must remain open at least 3 minutes. Copying is allowed; scalping is prohibited.Source 7 |
| Scalping | Published minimum USD/EUR 10,000; leverage 1:200; 50% deposit credit up to USD 10,000 | The page permits unrestricted holding times and copying. Deposits below USD 10,000 do not qualify for its bonus.Source 8 |
| Practice | USD 10,000 virtual balance on FXC Trader | The dedicated demo page says there is no time limit. Virtual results do not establish live execution or withdrawable money.Source 11 |
The general account page advertises a USD 10 starting amount and 0.01-lot minimum. These are access thresholds, not a measure of the capital needed to hold a position safely. The larger Scalping offer has materially different deposit, withdrawal and credit rules.[6]
Markets and FXC Trader
Sections ↑What the current offer provides
| Area | Published scope | How to interpret it |
|---|---|---|
| Markets | Forex, commodities, indices and stock CFDs; gold and Bitcoin also appear in current marketing | The exposure is through derivatives. A reference to a company share or Bitcoin does not establish custody of that asset.Source 4Source 12 |
| FXC Trader | Browser, installable desktop interface and mobile access; calendar, market news and a social feed | The platform page describes synchronised account information across devices. Its desktop installation uses the browser’s install-app function.Source 10 |
| Charting and platform supplier | The homepage identifies Match-Trade technology and TradingView charts | TradingView charting is not evidence of a separate TradingView brokerage connection.Source 4 |
| MetaTrader | The homepage labels MT5 “Very Soon”; the FAQ says MT4 and MT5 are not currently supported | An MT5 image or announcement should not be treated as an available live account.Source 4Source 9 |
The platform page describes a news feed, event calendar, profile language controls and a social feed showing followed traders’ activity. The broker also offers beginner education and a demo environment. These tools help with research and familiarisation; they do not resolve the account’s restrictions on holding time, margin or withdrawals.[10][11]
Trading costs, inactivity and cash-out charges
Sections ↑Charges that affect the account
| Cost | Published basis | Qualification |
|---|---|---|
| Trading commission and spread | The FAQ advertises zero trading commission and spreads from 0.3 pips | A minimum marketing spread is not a typical executable spread or a complete holding cost.Source 9 |
| Dormant balance | EUR 10 per full month after two calendar months without opening/closing trades, if money remains | The policy also permits termination after 60 inactive days.Source 14 |
| Unchanged position | USD/EUR 50, in account currency, per initiated calendar month after a position remains unchanged beyond 30 calendar days | Separate from dormancy.Source 14 |
| Data and disputed execution review | The terms reserve a reasonable data-feed charge for prolonged repeated access without orders, and USD 100 for an unjustified non-execution revision request | The latter is discretionary; the broker bears the review cost if the request is justified.Source 13 |
| Standard withdrawal page | Profits only: USD 0. A withdrawal touching the deposit after at least 30 days: USD 20, reduced to USD 10 after feedback | Full-balance withdrawal before 30 days and before five closed trades: 10%; the page excludes profit-only withdrawals from that trigger.Source 7 |
| Scalping withdrawal page | Classic: 5%, minimum USD 100. VIP: 2.5%, minimum USD 50 | VIP requires verified KYC, review evidence and a questionnaire. A USD 100 test withdrawal is advertised without fee or bonus deduction.Source 8 |
The general FAQ publishes another withdrawal tariff: first withdrawal in a month free, second USD 10, third and later 2.5%, with a 24-hour processing maximum. This differs from the account-specific pages and the legal policy. Obtain the applicable tariff and processing commitment in writing for the selected account before funding; no single website schedule consistently describes all three.[9]
Leverage, liquidation and execution
Sections ↑Published rules require account-level reconciliation
| Issue | Evidence | Practical implication |
|---|---|---|
| Forex leverage tiers | The execution policy gives aggregate-client-balance limits of 1:500 up to USD 20,000, 1:200 up to USD 120,000, and 1:100 from USD 120,000, unless otherwise agreed | These differ from the current 1:1,000 headline; the USD 120,000 boundary also overlaps in the policy.Source 15 |
| Margin thresholds | Basic Terminology lists Standard margin call 50% and stop-out 30%; ECN 100% and 50% | The separate execution policy describes a 50% call and 20% stop-out. Confirm the actual account setting; an ECN glossary row does not establish a separately openable ECN account.Source 16Source 15 |
| Standard scalping breach | Detected scalping can close the account, remove profits and deduct 10% | Standard requires three-minute holding; the Scalping account expressly permits the strategy.Source 7Source 8 |
| Execution venue | The execution policy describes agency transmission to a third-party venue and market execution | Positions remain within that platform/venue relationship; this is not an exchange-traded asset transfer service.Source 15 |
A stop-out percentage measures equity against required margin, rather than a guaranteed maximum cash loss. For example, USD 1,000 equity against USD 2,000 used margin is 50%. The platform can close exposure when its applicable threshold is reached; a pending deposit or hoped-for price recovery should not be counted as available margin.[16]
Deposits, withdrawals and promotional balances
Sections ↑Moving money
| Stage | Published process | Material limit |
|---|---|---|
| Fund the account | Choose the trading account in the Client Portal, select Deposit and an available method | The FAQ gives USD 10 for USD accounts and EUR 10 for EUR accounts as deposit and withdrawal minima.Source 9 |
| Request withdrawal | Client Zone or written form; verified own-name bank account/card | Legal policy: five working days. Standard page: up to 48 hours during working days, or a qualified faster tier.Source 14Source 7 |
| Early full exit | Legal policy: 10% of residual funds for full withdrawal within two calendar months of account opening | Account pages instead use 30 days from first deposit and closed-trade conditions. These triggers conflict.Source 14 |
| Currency | Withdrawals use the trading-account currency; FXC does not convert them | A receiving institution may convert the payment.Source 14 |
The 100% deposit promotion describes matching qualifying deposits from USD/EUR 10, up to USD/EUR 100,000, with credit usable for trading and copying. Credit itself cannot be withdrawn; qualifying profit is different. Its FAQ also mentions Scalping eligibility even though that dedicated account page advertises a 50% offer. Confirm the selected promotion rather than adding the two percentages together.[18]
For the Scalping offer, the page says an accepted withdrawal removes all bonus credit, with exceptions for the test withdrawal and a specified referral arrangement. Its full-exit rule also mentions a 25-closed-trade condition. Credit removal reduces equity available to support positions, so check the post-withdrawal margin before submitting the request.[8]
The separate no-deposit promotion
| Stage | Published offer or condition | Cash consequence |
|---|---|---|
| Initial trial | 14-day live-environment offer: USD 500 after an interview, USD 300 after a webinar, and USD 200 after the stated sharing/referral step | The advertised USD 1,000 is staged promotional funding, not an immediate unconditional cash payment.Source 19 |
| Trial restrictions | Terms set 1:10 leverage, maximum 0.10 lot per instrument and 10 open positions | Only one no-deposit account is allowed per client.Source 20 |
| Release of trial profits | Minimum USD 500 equivalent deposit within 30 days; eligible share rises from 15% at USD 500 to 100% at USD 10,000 | The formula requires deposited amounts divided by 100 in qualifying lots. The example later says 10 lots for USD 10,000, which conflicts with that formula; obtain clarification.Source 20 |
| Conversion and claim | The terms distinguish credit carried into the live account from profit later added to cash balance | Calculation and crediting are manual; clients must notify the broker when conditions are met.Source 20 |
The no-deposit page’s country selector includes the UK and Spain. Eligibility appearing in that promotion does not override the regulators’ local authorisation warnings. Its separate referral to a funded-trader challenge is also a different service from depositing into an ordinary brokerage account.[19]
Entity, client money and protection
Sections ↑The current FSA capital-markets directory matches WTG Ltd, FXCentrum and fxcentrum.com.[1]
WTG publishes securities-dealer licence SD055 and company number 8426579-1. GPBASEROCK Ltd in Cyprus is identified as a payment agent. Payment processing through that company does not change the broker contracting entity or confer a Cyprus investment-firm licence on this account.[5]
The terms promise to reset irregular negative balances within seven business days; contact FXC if this has not happened. They also permit third-party collateral use. Neither clause establishes statutory compensation or an insurance payout.[13]
The FSA’s securities-dealer communiqué distinguishes Seychelles licensing from permission abroad and says its enforcement powers do not extend to recovering client funds.[3]
Opening, account recovery and complaints
Sections ↑Opening and keeping access
| Step | Published process | Reader action |
|---|---|---|
| Register | Select the account offer, provide email, password, name, date of birth, phone and address, then accept the terms | Keep the accepted account and promotional terms with the confirmation.Source 12 |
| Verify | Upload both sides of ID and proof of residence in the profile area | Complete verification before relying on a withdrawal timing claim.Source 12 |
| Practice and learn | Demo access, introductory material and account-manager assistance are advertised | Use the demo to understand the ticket and margin display before placing a real instruction.Source 11 |
Current support routes
Scope Contact-page telephone; no verified dedicated emergency dealing authority.
The terms mention orders by platform or telephone, while the execution policy says orders can only be entered within the platform. An authenticated emergency procedure and guaranteed dealing hours were not established. For an unconfirmed instruction, contact support with account number, instrument, time, requested action and evidence; check the order record before sending a replacement.[13][15]
The terms require prompt notification of suspected password misuse and say the account will be disabled. They also require retaining transaction records and the terms. Preserve statements and funding evidence before closing: ordinary termination requires one week’s written notice and no open positions or unsettled obligations.[13]
Complaint process and deadlines
| Step | Published timing | Scope |
|---|---|---|
| Prompt submission | Refund policy: transaction/order complaints within 3 calendar days; general investment-service complaints within 15 calendar days | The company says it need not handle late claims. Submit promptly and preserve proof of delivery.Source 14 |
| Internal handling | Complaints Policy: effort to resolve in 15 working days, initial response by 4 weeks, aim for resolution within 8 weeks | State identity, full issue description, claimed financial loss and supporting evidence.Source 24 |
| Escalation | The policy ultimately names the Seychelles FSA but also contains an unexplained Financial Ombudsman reference | That wording does not establish access to the UK Financial Ombudsman. Use the FSA’s own published procedure.Source 24 |
| FSA route | Approach the provider first; the FSA page allows escalation after 21 business days without a satisfactory resolution | Retain the complaint, supporting documents and company response.Source 2 |
Copying, signals and control of positions
Sections ↑Copy trading responsibilities
| Action | Published behaviour | Responsibility |
|---|---|---|
| Start following | From USD 50 allocation, subject to the trader card’s minimum; set amount and maximum loss | The page advertises spread-only copying with no separate management fee.Source 17 |
| Adjust exposure | Copied positions can be adjusted or closed manually; several traders may be followed | The client remains responsible for the resulting positions.Source 17 |
| Unfollow | One-click unfollow; open positions may be kept or closed at the client’s choice | Stopping new copies does not necessarily flatten exposure. Check what remains and manage its stops and exits.Source 17 |
| Loss threshold | The page says copying stops automatically at the selected maximum loss | This is a copying control, not an insured payout or guaranteed execution price.Source 17 |
FXC Signals is presented as a free source of daily trade ideas for registered clients, with instructions to copy those ideas. It should be distinguished from automatic copy trading, which connects the account to a followed trader. Neither a signal nor an account manager’s assistance removes the client’s responsibility for deciding and monitoring exposure.[21]
Company background and evidence
Sections ↑FXCentrum dates its regulated operating history to 2019.[5]
The legal library links February 2026 terms while page footers still link September 2024 terms. Retain the precise version accepted on opening, together with the selected account and promotion conditions, given the published differences in withdrawals and trading rules.[23]
- Headquarters
- Profiled account entity: Mahé, Seychelles
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
WTG Ltd
SeychellesSource 5
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services AuthoritySD055 | Authorised | Checked 19 Oct 2026FSA directory matches entity and domain; licence number is company-published.Source 5Source 1 |
Sources & further reading
- FSA Seychelles: capital-markets regulated entities Seychelles Financial Services Authority · Accessed 19 Oct 2026
- FSA Seychelles: complaint handling Seychelles Financial Services Authority · Accessed 19 Oct 2026
- Communiqué No. 1 of 2021: awareness of securities-dealer businesses Seychelles Financial Services Authority · Accessed 19 Oct 2026
- Current FXCentrum homepage and platform availability FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Company and licence: WTG Ltd and payment agent FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Account types FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Standard Margin account: pricing and withdrawal conditions FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Scalping account: deposit, credit and withdrawal conditions FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Frequently asked questions FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- FXC Trader: devices and platform functions FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Demo account FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- How to start: registration and verification FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Terms and Conditions: 16 February 2026 FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Withdrawal and Refund Policy: effective 16 February 2026 FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Order Execution Policy: updated 15 August 2025 FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Basic terminology: published margin thresholds FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- FXCentrum copy trading: allocation, fees and disconnection FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- 100% deposit bonus FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- No-deposit welcome promotion FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- No-deposit bonus terms and conditions FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- FXC trading signals FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Contact page FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Legal documents: current links and footer terms FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- Client Complaints Policy FXCentrum / WTG Ltd · Accessed 19 Oct 2026
- FXCentrum Broker: UK authorisation warning, 5 December 2025 Financial Conduct Authority · Accessed 19 Oct 2026
- FX CENTRUM: unauthorised-firm warning, 14 October 2024 Comisión Nacional del Mercado de Valores · Accessed 19 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.