Evest: Vanuatu accounts, instrument tariffs, funding clocks and bonus credit

The Vanuatu KYC document requests a passport or national identity card, recent proof of residence and information about the source of funds. It defines recent address evidence as within three months. Additional payment-ownership documents may be requested, and third-party funding is not accepted. Keep these checks separate from the tier’s minimum deposit: funding alone does not complete approval.[7]

The international help centre excludes residents or citizens of specified jurisdictions, including the United States, Canada, the Russian Federation and EU countries. Its longer exclusion list also names Israel, Palestine, Pakistan, Türkiye and Bangladesh. The country accepted by the application and the signed entity determine access; an internationally accessible website is not approval to serve every residence.[44]

For an existing customer, the app’s Manage Accounts menu provides transfers between eligible accounts: select the source, destination and amount, then confirm. Contact support if the transfer control is absent. That operational facility does not override a promotion’s restriction on transferring its bonus credit between accounts.[50]

View full spreads & trading costs

The stock FAQ is explicit that the product is a CFD rather than share ownership. It advertises zero stock commission and no stock overnight swap; the spread remains a cost. A customer does not obtain voting rights or transferable shares merely because a well-known company name appears in the instrument list.[10]

The basket help describes groups of assets traded in one transaction and periodically rebalanced. Diversification across constituents does not establish a capital guarantee or eliminate concentration in the selected theme. Check the actual basket composition and pricing before treating it as equivalent to an ETF or a separately managed securities portfolio.[18]

The expiry help says a dated instrument is closed at the last platform price immediately before expiry, with handling depending on the contract and any supported rollover. Evest says it sends an email before asset expiry. Check that notification and the symbol’s expiry field; the generic description does not promise automatic rollover for every futures-linked CFD.[19]

For an FX position, the spread and contract quantity must use compatible units. Evest’s lot explanation says a standard FX lot usually represents 100,000 base-currency units, while other assets use their own contract specifications. Its pip explanation uses the fourth decimal place for most currency pairs. These conventions explain why a small-looking spread number can still have a material money value.[22][23]

As an illustration of the spread component only, a 0.9-pip EUR/USD gap is 0.00009 USD per euro under that convention. For EUR 100,000 of exposure it represents USD 9; for EUR 10,000, USD 0.90. This is arithmetic using the published minimum, not a guaranteed fill, a measured average or an all-in cost including commission, conversion, overnight financing and slippage.[23][6]

Overnight financing depends on the instrument, direction and size. The help centre describes daily debits or credits and a multiple-day charge on a designated day to account for non-trading days. Do not apply Wednesday or a particular triple-swap rule to every symbol without its current schedule. Stock CFDs have the separate no-swap treatment described above.[12]

Inactive accounts with no trading or less than three full lots can also face a discretionary 10% withdrawal charge under agreement §§21.9–21.10. The contract’s inactivity period uses calendar months.[3]

The dormant-account help uses a two-calendar-month inactivity test and says trading or a deposit resets the period. Reactivation goes through support, with obligations settled and identity documents current. The inactivity page says positions may be closed to cover charges; simply retaining a position or logging in should not be assumed to avoid them.[28][27]

Separately, agreement §21.15 allows archiving after 30 calendar days without activity when balance or equity is zero.[3]

Agreement §17.3 also permits a processing charge of 10% of deposited funds when the company verifies a breach and closes the account.[3]

The agreement restricts scalping and manipulative automation. MT5 availability does not waive those trading rules.[3]

Pending orders without a specified expiry remain valid indefinitely; changing expiry requires cancellation and replacement. Market orders unfilled for lack of volume cancel.[3]

The risk disclosure warns that closing an order window does not cancel an instruction already sent, and resubmitting an unconfirmed order can create a duplicate. Check the server outcome and position history before repeating the action. Stops intended to limit losses may fail to fill at their requested price in a gap or during technical or liquidity problems.[8]

Evest’s instrument help gives maximum leverage of 1:400, with reductions possible for risk or major events. A headline maximum should not be applied to every market.[20]

The fee page publishes 20% stop-out: a liquidation trigger, not a guaranteed closing balance.[6]

Deposit confirmation can include an OTP or other verification. The payment source must be in the customer’s name, and identity checks can be required before completion. Submit sensitive payment details only inside the verified official payment flow. A payment request is not credited trading equity until the transaction has actually succeeded.[49]

Rejections can arise from incomplete verification, an unavailable method, a mismatched beneficiary name, insufficient available balance after fees or missing documents. Use the stated rejection reason to correct the request, rather than submitting repeated identical withdrawals. Open-position margin and unrealised profit should not be treated as freely withdrawable cash.[34]

If the original card is lost, stolen, cancelled or expired, the card-update guidance asks for evidence of its status and may request a bank statement to verify payment details. Contact support for the approved replacement route. Do not assume that changing a card permits payment to another person or automatically removes the return-to-source checks.[45]

A card transaction may appear as Evest, AtriaFin or the payment-service provider on the statement. Reconcile the amount and time with the account’s payment history. If the description is unfamiliar, contact support with the transaction reference before assuming it identifies a different trading counterparty.[48]

VFSC lists Atriafinancial Limited, licence 17910, as Active in classes A, B and C.[1]

The agreement permits pooled client accounts kept separately from company money.[3]

The Vanuatu risk disclosure expressly distinguishes retail clients: it says losses do not create a subsequent payment obligation beyond the account and that negative balances are reset to zero. Professional clients and eligible counterparties can owe deficits. Confirm the classification recorded on the account; the retail wording should not be extended to every customer category.[8]

Client-money segregation and a trading-loss cap address different risks. The risk notice warns that funds held through a third party can be pooled and that an institution’s insolvency can leave an unsecured claim or shortfall. No separate current insurance schedule establishing a per-client payout limit was identified in the reviewed Vanuatu documents.[8]

When the platform is unavailable, agreement §§29.4 and 32.2 permit telephone orders. Email, fax and text-message orders are not accepted. Ask support to route the instruction and confirm acceptance.[3]

Keep the ticket, instrument, position size, requested action and timestamp ready when calling. After any reconnection, compare the answer with the server’s open positions and trade history. A call attempt or an email record is not itself proof that the order was executed; the duplicate-order caution also applies when changing access routes.

Password recovery begins with Forgot Password and the registered email. If the account is locked or the reset route fails, support may need to verify identity manually. Evest separately instructs customers to request a phone-number change by email to support. A published fixed withdrawal hold following these security changes was not established.[15][47]

The security page says Evest may use a verified business WhatsApp account but will not request sensitive account details or security credentials there. If a message or caller is doubtful, confirm through the official help route before disclosing information. This is especially relevant when a message claims to help recover a password or replace a payment method.[35]

The currently linked Vanuatu bonus policy is dated October 2024. It describes non-withdrawable trading credit, a 30-day expiry and a reduction in credit when the customer withdraws during the promotion. Credit removal can reduce equity and trigger liquidation. Closed-trade profits may be withdrawable subject to the terms; the credited bonus amount itself is not cash.[9]

The newer current-offer help says welcome offers start with a $250 first deposit and that the percentage depends on the promotion. A numerical example is not confirmation that every new customer receives 100%. Ask for the exact percentage, expiry, eligible account and profit-withdrawal restrictions before accepting the offer.[16]

The general policy permits credit or profit cancellation and account restrictions for abuse. A separate 50% realised-profit/loss trigger can adjust or remove credit; its calculation needs confirmation. A customer who does not want the bonus can ask support to remove it. Check margin first: withdrawing cash or removing the credit can change the equity supporting existing positions.[9]

Evest’s expiry help says an expired bonus is not extended or restored; it is deducted automatically. Another deposit offer is a separate arrangement. Removing an app notification or stopping trading does not establish that the credit’s expiry clock has stopped.[17]

Evest identifies Atriafinancial Holdings Ltd as the UK parent, registration 12745548, and lists separate businesses in Vanuatu, South Africa and Comoros. The parent’s incorporation is not a UK investment-service authorisation. For this profile, the checked regulated entity is the Vanuatu firm and the other named routes are not added as customer protections.[2]

Agreement §36 permits assignment to another appropriately regulated firm with 15 days’ notice. This does not establish a recent migration.[3]

Headquarters

Port Vila, Vanuatu — reviewed contracting route; UK parent