Accounts and headline costs
Sections ↑Eurobank Equities provides Greek and international investment services through a bank-owned investment firm. Eurobank Trader supplies the digital trading interface. The platform page publishes no registration fee or minimum investment for access; an individual bond denomination, derivative margin or other product requirement can still set the amount needed for a particular transaction.[3]
Account and credit routes
| Route | Purpose | Main condition |
|---|---|---|
| Cash investment relationship | Buy securities against the available cash balance. | Complete brokerage onboarding and obtain Trader credentials.Source 4Source 3 |
| Two-day credit | Short settlement-related funding for eligible Greek share purchases. | Separate credit approval and collateral; repayment falls within the specified two-business-day arrangement.Source 4 |
| Margin credit | Portfolio-backed investment borrowing. | Separate agreement, acceptable collateral and continuing margin requirements.Source 4 |
| Eurobank Mobile App onboarding | Application through the existing banking app. | The published route requires an adult Greek national, sole Greek tax residence and the stated eligibility checks.Source 2 |
A prospective client who does not meet the bank-app route can use the brokerage’s document process. It asks for identity, tax, residence, contact, occupation/income and same-holder bank evidence as applicable. Documents and signatures must follow the published authentication process, including accepted Greek digital signatures or certified signatures. The investment relationship is established before the separate Trader access registration.[2]
Maximum share-dealing commissions
Products, venues and dealing channels
Sections ↑Product access
| Product | Digital route | Dealer route or limitation |
|---|---|---|
| Greek shares | Athens main and alternative markets. | Cash or separately approved credit arrangements.Source 4 |
| Foreign shares | Major US and European markets, including London, Xetra and Euronext. | Tokyo, Hong Kong, Australia, Toronto and several regional exchanges are listed as dealer-only.Source 8 |
| ETFs | Listed funds through Eurobank Trader. | Product-document and investor-category restrictions still apply.Source 9 |
| Bonds | Athens primary and secondary bond market online. | Greek and foreign marketable bonds can be arranged with a broker.Source 10 |
| Greek derivatives | Eligible listed contracts through the platform. | Separate agreement and appropriateness assessment.Source 11 |
| International derivatives | Not the ordinary online Greek-derivative route. | Broker-assisted futures and options on indices, equities, currencies, rates, bonds and commodities.Source 11 |
The listed-derivative page identifies the international desk’s Monday–Friday 09:00–23:00 Greek-time dealing window, including Greek holidays when the relevant market is open. That window still does not cover every global session. A commodity future is a derivative position, and the precontractual disclosure excludes physical delivery as a service.[11][19]
For marketable bonds the firm collects coupons and supports participation in Athens new issues. Eurobank Trader provides statements, contract notes and watchlists for monitoring the holdings. A bond’s market price, accrued interest and redemption terms are distinct from the broker’s execution charge; account opening does not fix a universal minimum denomination across the bond inventory.[10]
Additional fees, custody and third-party levies
Sections ↑Published cost layers
| Item | Charge or qualification |
|---|---|
| Greek venue expenses | 0.0325% + €0.50/ISIN/trade confirmation + €0.06/executed order; clearing/settlement 0.040%.Source 5 |
| Greek-state sales tax | 0.10%; listed for domestic and international sales. Client/security applicability and exemptions require confirmation.Source 5 |
| Bond execution | 1%.Source 5 |
| US options | US$3/contract; minimum US$4, maximum US$25.Source 5 |
| Foreign custody | 0.2% + VAT; current page omits the period.Source 5 |
| Greek equity custody | 0.003% average daily balance + €3 where balance exceeds €15,000; €10 half-year minimum.Source 5 |
| ATHEX securities transfer | €1/ISIN.Source 5 |
An older linked cost illustration, scenario 23, applies 0.20% annually plus VAT to foreign shares. That example provides context; obtain the current account’s charging basis.[6]
The fee page’s US SEC rate is stale: it shows 0.00278%. SEC Advisory 2026-2 sets covered sales at US$20.60 per million, equivalent to 0.00206%, from 4 April 2026.[5][7]
An ETF’s product and tax treatment need to be assessed separately from those of an ordinary share. The investment is a listed fund exposure with its own documents and eligibility rules.[9]
Platforms, order control and service interruptions
Sections ↑Device and subscription capabilities
| Function | Published availability | Practical implication |
|---|---|---|
| Web and mobile trading | Orders, portfolio information and cash transfers. | Both use the Eurobank Trader relationship.Source 14 |
| Mobile-specific controls | Push notifications and biometric access. | The app can notify the user without keeping the desktop open.Source 14 |
| Desktop/tablet administration | Trader’s Eye, subscription changes and document attachments to messages. | These are not all available within the phone app.Source 14 |
| Trader’s Eye | €5/month, debited to brokerage cash at month-end. | Optional charting, saved layouts, watchlists, technical indicators and portfolio simulation.Source 15 |
| Subscription activation | Trader’s Eye begins the next business day; market-data activation is described as immediate. | The tool subscription and the data entitlement are separate controls.Source 15 |
Trader’s Eye saves the selected layout for later use. Its technical tools include comparative charts, RSI, MACD and Fibonacci features. These support analysis and portfolio scenarios; a chart view or simulation is not itself a standing order. Check both the trading instruction and any separate data subscription before relying on a displayed quotation.[15]
The FAQ describes ordinary orders as valid for one trading session, with after-hours instructions sent to the next opening. Pending orders can be cancelled in Orders and Transactions on desktop or in Portfolio → Orders on the app. A cancellation request still needs a returned status.[12]
The order-execution policy allows exchange filters and exceptional market procedures to reject, delay, cancel or adjust instructions or trades. An outage can require an alternative execution method during the firm’s operating hours. If a screen fails after submission, first establish whether the original order was received or executed; submitting it again can create an unintended duplicate.[17]
Eurobank Trader’s special terms give +30 210 372 0580 as an alternative during platform unavailability, Monday–Friday 09:00–23:00 on Greek business days. That contractual window differs from the shorter routine support hours below. It does not guarantee that the venue remains open or that an unavailable market can be traded.[16]
Cash funding, bank registration and transfers
Sections ↑Moving and identifying cash
| Action | Published route | Required distinction |
|---|---|---|
| Fund the account | Use the client RF payment code or bank transfer. | Find the RF code under Account → Money transfer.Source 12 |
| Identify a bank payment | Include the brokerage code and full client name. | The help page provides receiving-bank instructions; use the current details for the intended currency.Source 18 |
| Withdraw | Account → Money transfer → deposit to my bank, or contact the broker/customer desk. | Payments go to the registered bank account in the client’s name.Source 12 |
| Update records | Submit the relevant authenticated change form and supporting evidence. | The help process directs client-record changes to the brokerage customer team.Source 18 |
Bank transfers are credited after identification during business processing. The FAQ does not establish an unconditional instant withdrawal promise.[12]
Foreign-market access does not, by itself, establish a free multi-currency wallet. The precontractual information permits currency services connected with investment activity. For an order funded in a different currency, the applicable conversion rate, debit currency and charges belong in the transaction or agreed service terms.[19]
Legal entity, custody and compensation
Sections ↑Entity and asset arrangements
| Item | Verified description |
|---|---|
| Contracting entity | Eurobank Equities Μονοπρόσωπη Ανώνυμη Εταιρεία Παροχής Επενδυτικών Υπηρεσιών; the English Trader terms use Single-Person Investment Firm SA.Source 19Source 16 |
| Home supervision | Hellenic Capital Market Commission licence 6/149/12.1.1999.Source 1 |
| Independent cross-border record | CySEC lists the Greek firm under EEA cross-border investment services and names HCMC as home authority.Source 21 |
| Greek retail share custody | The investor-help page describes the client’s own-name DSS holdings and says those retail shares are not lent.Source 18 |
| Foreign custody chain | The precontractual disclosure identifies Eurobank S.A. in the custody route for other regulated foreign markets.Source 19 |
The CSDR disclosure discusses individual and omnibus segregation, with client assets separated from the firm’s own assets. Those legal account choices should not be confused with the specific own-name Greek retail arrangement described in the investor help page. The foreign holding’s subcustody chain and applicable law remain relevant when assets have to be returned.[20]
The precontractual document identifies membership of Syneggiitiko.[19]
The fund’s published rules cap eligible compensation at €30,000 per investor per member, combining covered accounts, currencies, services and locations. Joint owners’ claims follow their interests. Compensation concerns inability to meet covered asset-return obligations; it does not insure market losses or every contractual claim against another firm.[22]
Published contacts and complaint handling
Sections ↑Client and dealing contacts
Scope General brokerage service.
Hours Monday–Friday 09:00–17:30, Greek local time.
Scope Routine technical/account support.
Hours Monday–Friday 09:00–17:30, Greek local time.
Scope International-market service after the Athens close and on relevant Greek holidays.
Hours Until 23:00, Greek local time.
Scope 10 Filellinon and 13 Xenofontos, Athens 10557, Greece.
Complaints can be submitted through the form, email, telephone or the office/postal process. Include the brokerage identifier, event date and time, relevant instruction and requested remedy. The complaint page describes a ten-calendar-day response for ordinary cases, longer periods for legal analysis or complex privacy matters, and notification where a delay is needed. Those periods concern complaint handling, not execution of a disputed order.[24]
Research and assisted investment services
Sections ↑The company describes analysis covering more than 30 Greek listed companies and a retail base above 30,000 investors. Research, market commentary and broker-assisted decision support complement the digital execution service. A published recommendation does not itself give the firm standing authority to change a self-directed portfolio.[1]
International share access expands through the dealer route beyond the exchanges available on the online screen. Asian and Australian sessions require particular attention to the desk’s operating window and submission timing. The relevant product, venue, order method and charge should be agreed with the broker before the instruction is accepted.[8]
Company history and national market role
Sections ↑The Greek company history traces the business through Eurobank Securities and subsequent domestic mergers. The current Eurobank Equities name dates to 2012; earlier references may use Eurobank EFG Equities or Eurobank EFG Securities. The company page attributes a 17.1% Greek market share and second place to 2023. Those are dated company figures, not a verified ranking for October 2026.[1]
- Headquarters
- Athens, Greece
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Eurobank Equities Μονοπρόσωπη Ανώνυμη Εταιρεία Παροχής Επενδυτικών Υπηρεσιών
No separate licence entry is recorded in this panel.
Records, access recovery and ending services
Sections ↑Account → eStatements provides statements by date. Preserve these with contract notes and bank-payment records when reconciling cash or transferring the relationship. The statements are account evidence; their availability does not establish a completed personal tax return or a universal downloadable transaction format.[12]
Trader access uses the client’s registered information and verification process. The access page and FAQ describe recovery through the registered mobile/SMS channel and customer support when the username cannot be recovered. Keep the contact details current before losing access to an old device; a support request should use the published brokerage channels.[13]
Account exit requires resolving cash, securities and any separate credit arrangement. Closing a login session does not repay borrowing or sell the pledged portfolio.[4]
Sources & further reading
- Company identity, ownership, history and Greek market position Eurobank Equities · Accessed 17 Oct 2026
- Opening an investment relationship and mobile-bank eligibility Eurobank Equities · Accessed 17 Oct 2026
- Eurobank Trader platform and account access Eurobank Equities · Accessed 17 Oct 2026
- Athens shares, cash trading and separate credit arrangements Eurobank Equities · Accessed 17 Oct 2026
- Maximum commissions and other charges, inspected 17 October 2026 Eurobank Equities · Accessed 17 Oct 2026
- Worked cost illustrations: foreign custody in scenario 23 Eurobank Equities · Accessed 17 Oct 2026
- Fee Rate Advisory 2026-2: Section 31 rate from 4 April 2026 US Securities and Exchange Commission · Accessed 17 Oct 2026
- International share markets: digital and dealer-only routes Eurobank Equities · Accessed 17 Oct 2026
- Exchange-traded funds and service channels Eurobank Equities · Accessed 17 Oct 2026
- Marketable bonds, primary issues and coupon service Eurobank Equities · Accessed 17 Oct 2026
- Greek and international listed derivatives and channel requirements Eurobank Equities · Accessed 17 Oct 2026
- Funding, withdrawals, orders, statements and login questions Eurobank Equities · Accessed 17 Oct 2026
- Eurobank Trader access, registration and authentication Eurobank Equities · Accessed 17 Oct 2026
- Eurobank Trader App: device-specific functions Eurobank Equities · Accessed 17 Oct 2026
- Trader’s Eye subscription and saved analysis workspace Eurobank Equities · Accessed 17 Oct 2026
- Eurobank Trader special terms and alternative order channel Eurobank Equities · Accessed 17 Oct 2026
- Order execution policy Eurobank Equities · Accessed 17 Oct 2026
- Cash funding, investor records and Greek custody questions Eurobank Equities · Accessed 17 Oct 2026
- Precontractual information: legal identity, services and safeguarding Eurobank Equities · Accessed 17 Oct 2026
- CSDR disclosure of client account segregation Eurobank Equities · Accessed 17 Oct 2026
- EEA cross-border investment firm record: Eurobank Equities Cyprus Securities and Exchange Commission · Accessed 17 Oct 2026
- Compensation eligibility, exclusions and €30,000 aggregation Athens Stock Exchange Members’ Guarantee Fund (Syneggiitiko) · Accessed 17 Oct 2026
- Telephone desks, email and office contact hours Eurobank Equities · Accessed 17 Oct 2026
- Complaint process, channels and response periods Eurobank Equities · Accessed 17 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.