An investment account with a defined mandate
Sections ↑Cirrus Securities (Pty) Ltd is listed by the Namibia Securities Exchange as a trading broker. The firm’s securities activity is distinct from other Cirrus-branded research, fund-management and corporate-finance operations. The account documents should specify whether the customer is instructing a securities trade or appointing a money-broking agent.[5][1]
Account documentation
| Item | Requirement in the application |
|---|---|
| Identity | Certified ID or passport; the form also provides for minors and authorised representatives.Source 3 |
| Bank and residence | Documented bank details and residential evidence, normally no more than three months old.Source 3 |
| Tax and authority | Tax-number evidence where issued; authority documents for a representative.Source 3 |
Exchange securities and bank money-market placements
Sections ↑Business line
| Business line | Scope | Meaning for the client |
|---|---|---|
| Securities dealing | Namibian and Johannesburg exchange equity/debt; Namibian government bills and bonds over the counter. | A dealing instruction concerns a specified instrument.Source 1 |
| Money market | Namibian and South African cash-management investments. | The bank placement and mandate determine maturity and access.Source 1 |
| Issuer sponsorship | Exchange-sponsor and capital-raising services. | This is an issuer relationship, not an investment guarantee.Source 1 |
Share-dealing fees and money-market remuneration
Sections ↑Brokerage bands on the retail page
Additional published charges are 10% of brokerage for the NSX and 0.079% of trade value for NAMFISA. On N$ 5,000, that gives N$ 50 + 5 + 3.95 = N$ 58.95, before any separately applicable tax or bank cost.[2]
The money-broking mandate instead provides for monthly remuneration and a statement of the actual amount charged. It does not supply a universal numerical fee or fixed net interest rate for every bank placement.[3]
Market or limit, with a chosen proceeds destination
Sections ↑Signed client instruction
| Field | Operational consequence |
|---|---|
| Buy/sell, code and quantity | Identifies the proposed transaction; it is not an open-ended portfolio-management mandate.Source 4 |
| Market or specific limit | The form distinguishes a fluctuating market price from a specified execution-price instruction.Source 4 |
| Sale proceeds | The client selects a bank account or money-market account.Source 4 |
| Authentication | Authorised signature, contact details and Cirrus account number.Source 4 |
The quoted last price may have no matching buyer or seller. Cirrus’s page also describes five working days for cash completion; this is its published guidance, not an independently verified settlement rule for every security.[2]
Bank payment is not the same as reinvestment
Sections ↑Selecting the money-market account on the sale instruction retains the proceeds in an investment arrangement rather than requesting a personal-bank payout. The choice matters when comparing the amount sold with the money that actually arrives in a bank account.[4]
For money broking, the mandate permits pooled bank placements, allocates benefits and risks proportionately, and provides payment after the bank pays unless reinvestment is instructed. Written termination remains subject to outstanding obligations; notice does not cancel a bank deposit’s term.[3]
Information in the money-broking monthly statement
| Item | Mandate requirement |
|---|---|
| Cash movements | Amounts invested or withdrawn and the closing investment balance.Source 3 |
| Bank placements | Bank names, deposit dates, terms, interest rates and repayment dates.Source 3 |
| Income and charges | Gross interest and the actual remuneration charged in Namibian dollars or as a percentage.Source 3 |
| Custody records | Relevant documents held in custody.Source 3 |
Nominee records and a changing post-trade system
Sections ↑The mandate identifies Cirrus Nominees (Pty) Ltd, registration 2024/0224, and requires identifiable client records and monthly statements. It expressly leaves the ultimate risk of bank money-broking placements with the client; neither Cirrus acting within the mandate nor the NSX guarantees a bank’s payment.[3]
The NSX launched its central securities depository in 2025 and reports an operational dematerialisation phase in 2026. For a transfer or sale, establish whether the holding is already electronic or still requires certificate processing.[5]
Request the receiving participant’s transfer instructions and the charge for the specific holding. A transfer of securities preserves the investment; selling the holding first creates a separate trade and cash payment.
Dealing, onboarding and complaint escalation
Sections ↑Recipient
| Recipient | Contact | Purpose |
|---|---|---|
| Cirrus dealers | [email protected] | Equity and debt instructions.Source 1 |
| Money-market service | [email protected] | Placement and cash-management enquiries.Source 1 |
| Office | 35 Schanzen Road, Windhoek; +264 61 256 666. | Account and document assistance.Source 4 |
| NAMFISA complaints | [email protected]; +264 61 290 5134. | Confirm remit and submit a documented complaint.Source 6 |
| NAMFISA toll-free line | 0800 290 500 | Complaint assistance after raising the matter with the institution.Source 6 |
Raise a complaint with Cirrus in writing first. If the response is unsatisfactory, NAMFISA accepts its complaint form and supporting copies. Keep correspondence and follow any telephone complaint with a written record.[6]
Group acquisition and distinct permissions
Sections ↑Cirrus says the securities business joined the group in September 2018. The current exchange list, rather than an old count on the broker’s service page, supplies the membership check used here. The group’s broader investment products are not automatically included in a client’s securities mandate.[1][5]
- Headquarters
- Windhoek, Namibia
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Cirrus Securities (Pty) Ltd
No separate licence entry is recorded in this panel.
Sources & further reading
- Cirrus Securities: equity, debt and money-market business Cirrus Securities · Accessed 29 Oct 2026
- NSX retail dealing, fee bands and published completion guidance Cirrus Securities · Accessed 29 Oct 2026
- Individual application and money-broking mandate, September 2025 Cirrus Securities · Accessed 29 Oct 2026
- Client instruction: market/limit and sale-proceeds destination Cirrus Securities · Accessed 20 Oct 2026
- NSX history, 2026 market structure and current broker list Namibia Securities Exchange · Accessed 29 Oct 2026
- Consumer complaints: institution first, then NAMFISA NAMFISA · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.