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Capital Street FX: CFD accounts, platforms, payment charges and promotional conditions

Capital Street FX offers five CFD account tiers. Entity routing, payment charges and conflicting protection disclosures shape the published service.

By FXBrokers ResearchOperating status: ActiveSources checked Published

Accounts and headline costs

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Capital Street FX assigns STP accounts and promotions to Bancclear in Saint Vincent and the Grenadines, and ECN/prime accounts to Intermarkets in Mauritius. Its Mauritius claim therefore does not automatically cover promotional STP accounts.[17]

At a glance01

Published account choices

Published account choices
AccountInitial deposit (USD)Starting spreadExecution labelMaximum total size / open orders
Basic1001 pipSTP / market10 lots / 300Source 1
Classic2000.8 pipsSTP / market10 lots / 300Source 1
Professional1,0000.5 pipsSTP / market10 lots / 300Source 1
Zero5,0000 pipsSTP / market10 lots / 300Source 1
VIP10,000 in comparison tableRaw; no numeric minimumECN / market15 lots / 400Source 1

Basic advertises no commission and a 0.01-lot minimum. VIP displays 0.01% commission but also describes custom commissions without a complete charging basis. Its FAQ gives a $5,000 minimum, conflicting with the $10,000 headline and comparison table. A written VIP schedule is needed to resolve both points.[2][3]

The FAQ requires identity and address verification before deposits, trading and withdrawals and says all accounts are denominated in USD. Acceptance depends on country and sanctions screening. A country appearing in a registration menu is not evidence of local regulatory permission.[5]

View full spreads & trading costs

Products and platforms

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At a glance02

Representative exposure and access

Representative exposure and access
MarketPublished offeringOwnership and platform distinction
Forex and indicesCurrency pairs and index CFDs appear in the account-wide offer.The account comparison advertises all available instruments across its five tiers.Source 1
Metals and energyGold, silver, palladium, platinum, Brent, WTI and natural gas.CFDs without physical delivery. The symbol table places XAUUSD/XAGUSD on Alt X; Gold, USOIL and UKOIL on ACT/FXYFi.Source 6
Agriculture and base metalsCorn, wheat, soybeans, coffee, cocoa and industrial metals.The published range includes spot and futures-linked CFDs; contract expiry and symbol availability still matter.Source 6
Shares629 advertised CFDs across NYSE, Nasdaq, LSE, Tokyo, Hong Kong and Australia.Price exposure without owning shares. The site advertises extended US sessions; it does not establish unrestricted exchange liquidity at every hour.Source 7
ETFs24 advertised CFDs, including SPY, QQQ, ARKK, TLT and GLD.No ownership of the underlying fund units.Source 8
Cryptocurrency21 CFDs advertised with 24/7 trading, including Bitcoin, Ether and XRP.No coin ownership or wallet delivery. The sample places BTC/ETH/XRP on all three platforms and DOGE/LTC on Alt X.Source 9
At a glance03

Software and device capabilities

Software and device capabilities
PlatformPublished functionsPractical boundary
Alt XTradingView charts, chart-based orders, drag-to-modify on mobile, market/limit/stop/OCO/trailing orders.Web, desktop, iOS and Android are advertised. TradingView charting does not establish direct execution from a standalone TradingView account.Source 10
FXYFiMulti-asset execution; chart, order and alert synchronization; push notifications.The broker describes web, desktop and mobile access. Cross-device functionality is company-published, not an observed test.Source 11
ACT TraderDepth of market, backtesting, no-code strategies and a plain-language EA builder.These tools can deploy automation. The public page does not define an AI assistant’s separate authority, confirmation controls or data handling.Source 12

Trading, holding and inactivity costs

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The dedicated swap page describes a 6% annual rate, calculated daily on contract value and applied at 05:00 GMT, with a designated triple-charge weekday usually Wednesday. The commodities page instead states 6.5% annually. They do not identify a common effective date or account distinction that reconciles the difference. The account’s actual symbol schedule is consequently more useful than treating either number as universal.[13][6]

For illustration only, the swap page’s formula applied to USD 100,000 notional at 6% gives about USD 16.44 per calendar day: 100,000 × 0.06 ÷ 365. This calculation excludes spread, commission, conversion and any multi-day rollover, and is not a current quote for a named instrument.[13]

The commodities page advertises swap-free eligibility from $500 and a replacement administration fee of 0.01% per side. It also gives Zero-account commission as 0.01% per side. The percentage base and complete account/product scope should be established before comparing these charges with a spread-only tier.[6]

Terms clause 3.5 permits a charge after a year without transactions, or when balance is $50 or less: the lower of $50 and the remaining balance, followed by closure. The low-balance trigger is separate; no recurring monthly fee is specified.[4]

Execution, order controls and margin

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The site markets leverage up to 1:10,000, but its leverage page makes the applied level dependent on account approval and bonus arrangements. This is a ceiling, not a product-by-equity entitlement. A complete current margin schedule is needed for the selected symbol and entity.[14]

The FAQ contains incompatible liquidation descriptions: 50% of required margin, 10% of starting balance/equity, and a separate 100% margin-level condition. It also gives a one-lot non-stock minimum while the Basic page says 0.01 lot. These cannot be combined into one reliable stop-out or minimum-size rule.[5][2]

Alt X lists OCO, trailing, market, limit and stop orders. Public descriptions leave instrument-specific stop distances, pending-order validity and trailing-stop persistence after disconnection unresolved. The comparison’s zero-slippage entry is marketing, unsupported by execution measurements.[10][1]

Telephone orders require designated dealing numbers supplied after opening, notified hours and direct conversation with a broker. Voicemail and fax are excluded. Instructions take effect on receipt; the public office number is not identified as an emergency dealing line.[4]

Funding, withdrawals and closure

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At a glance04

Published payment schedule

Published payment schedule
MethodDepositWithdrawal table
Visa / MastercardInstant; 0% broker fee3–5 business days; 7% per transaction per sideSource 15
EUR / GBP bank transfer3–7 business days; 0%3–7 business days; 7.5% per transaction per sideSource 15
Skrill, Neteller, Rapid Transfer, Sticpay, Volet, PayPal USDProvider-dependent; 0%Provider-dependent; 7% per transaction per sideSource 15
CryptocurrencyInstant label; 0%Instant label; 3.5% per transaction per sideSource 15
Selected Asian / African local methodsCountry/provider-dependent; 0%Provider-dependent; 10% per sideSource 15

Closure means stopping account activity and requesting the available balance, calculated under trading, verification, payment and any promotion terms. The published policy treats deposits as irreversible and distinguishes closure from cancelling a recurring subscription. It is the company’s stated process, not an independent determination of statutory payment rights.[16]

Transfers of positions, funds or property to another institution can incur a broker-determined charge; no tariff or universal transferability is promised. The broker selects conversion rates from prevailing FX rates. Non-USD funding consequently needs a specific conversion quote.[4]

Client money and protection boundaries

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Segregation and negative balance protection are advertised, but the general terms retain deficit liability beyond equity. An account-specific contractual clause is needed to resolve that conflict. No separate private insurance policy was established.[17][4]

The regulatory disclosure names Capital Street Intermarkets Limited and expressly states that dealing with it is not protected by statutory compensation in Mauritius. It also says issuance of the licence does not vouch for the products’ financial soundness or the firm’s statements. Registration of a separate SVG company should not be read as equivalent investment-dealer supervision.[18]

The online security notice requires immediate reporting of lost, disclosed or misused credentials and permits suspension of platform access where unauthorized use is suspected. It makes clients responsible for credential confidentiality. The inspected materials do not establish a defined withdrawal cooling-off period after account recovery.[19]

Support, recovery and complaints

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Published contact routes

General supportEmail
[email protected]Source 20

Hours Email advertised 24/6; timezone not specified

Office telephoneTelephone
+1 782 4006950Source 20

Scope General office contact; dedicated dealing permission not established

Contact pageWebsite
https://www.capitalstreetfx.com/company/contact-us/Source 20

Scope Live chat and WhatsApp links

Hours Each advertised 16/6; named days and timezone not stated

The headline also says 24/7 support. Channel-specific availability is narrower; no response-time test was performed.

The FAQ offers a password-recovery route and support assistance. If a registered email becomes inaccessible, its stated procedure is to close the old account, open one with a new email and internally transfer funds. It does not explain what happens to open positions or historical access during that process.[5]

Copy trading, automation, statements and promotions

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The MT5 copy facility is a bridge into an Alt X copy account: an MT5 script sends trading actions through an API, and the client maps instrument symbols. It is not proof that a native Capital Street MT5 dealing account is offered. The broker says orders, cancellations, stop changes and closures can be mirrored. Managed alternatives include MAM, PAMM and LAMM with allocation and performance-fee choices.[21]

A client can disconnect from a manager or remove the MT5 script. The public page does not say that this closes existing copied positions or pending orders, identifies who manages residual exposure, or specifies accrued exit fees. Stopping new copying and closing existing exposure therefore remain separate questions.[21]

API access requires a verified live account and requested keys/tokens. The broker advertises ACT REST/WebSocket and FXYFi access for order placement, market data and account monitoring, with a sandbox available on request. It does not publish granular trade-versus-withdrawal permissions, IP controls, token expiry or rate limits in the inspected overview. References to machine-learning strategies describe possible client automation, not delegated discretionary advice.[22]

The dated reporting guide directs clients to History/Reports in the platform or dashboard, select an account and date range, then generate a statement. It says PDF and CSV/Excel availability can vary by platform and account. Reports include trading and balance operations; the guide places backup responsibility on the client. Post-closure access and jurisdiction-specific tax certificates are not established.[23]

At a glance05

Two advertised non-ECN bonus programmes

Two advertised non-ECN bonus programmes
ProgrammeEntry / maximum creditRequired volume / expiryCash treatment
150%Detailed terms: USD 100 eligible deposit; USD 10,000 cumulative bonus ceilingBonus amount ÷ 8 standard lots; 30 days unless extension approvedCredit itself is never withdrawable. Deposits/profits become unrestricted only after satisfying conditions.Source 24
900%USD 5,000 initial deposit; USD 150,000 cumulative ceilingBonus amount ÷ 5 standard lots; four months or 120 days, whichever firstCredit is removed on withdrawal; early exit uses the programme’s realizable-value calculation.Source 25

The 150% landing instructions require USD 1,000, conflicting with the detailed terms’ USD 100 threshold. Section 5.4 counts a standard lot using the higher of USD 100,000 notional or the product’s benchmark-market standard-lot notional. Partial withdrawals are prohibited before completion. Early cancellation or expiry with incomplete volume leaves the historical low balance/equity less the bonus under its formula; later recovery does not replace that historical low balance. Its worked example gives 18 lots for USD 150 ÷ 8, although the formula yields 18.75. The approved threshold and volume need clarification.[24]

The 900% terms define a qualifying lot on the same basis: the higher of USD 100,000 notional or the product’s benchmark-market standard-lot notional. They use the same historical-low mechanism and prohibit partial withdrawals while volume is incomplete. A USD 90,000 bonus requires 18,000 qualifying lots. They exclude scalping, hedging, EAs, algorithmic/HFT activity and other strategies described as abusive; violations may remove the bonus and affected profits, charge losses to deposits and close the account. These restrictions apply despite general API pages advertising automation.[25]

Company and regulatory identity

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At a glance06

Entities disclosed by the website

Entities disclosed by the website
EntityStated roleVerification boundary
Capital Street Intermarkets LimitedMauritius ECN/prime service; claimed FSC C112010690.The exact current FSC register record was not readable. Licence status remains unverified in this profile.Source 18Source 26
Capital Street Bancclear CorporationSVG STP, institutional and promotion service; registration 22064 IBC 2014.Company registration is distinct from a financial-services licence.Source 17
Artha LabsUAE technology services.The footer does not establish it as the client’s licensed investment counterparty.Source 17

The regulations body names Capital Street FX Ltd, while the footer and legal disclosure name Intermarkets. No rename or migration notice resolved that discrepancy. The signed agreement must identify the provider to which licence claims apply.[17][18]

The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Capital Street Intermarkets Limited

MauritiusSource 18

Licences and regulatory records for Capital Street Intermarkets Limited
Issuer & identifierRecorded statusDate & scope
Financial Services Commission, MauritiusC112010690Not verifiedChecked 20 Oct 2026Company-published claim. The official FSC public register was reached, but no matching entity record was readable in this research.Source 18

Capital Street Bancclear Corporation

Saint Vincent and the GrenadinesSource 17

No separate licence entry is recorded in this panel.

Follow the evidence

Sources & further reading

  1. Account comparison Capital Street FX · Accessed 20 Oct 2026
  2. Basic account Capital Street FX · Accessed 20 Oct 2026
  3. VIP account Capital Street FX · Accessed 20 Oct 2026
  4. Terms and conditions Capital Street FX · Accessed 20 Oct 2026
  5. Client FAQ Capital Street FX · Accessed 20 Oct 2026
  6. Commodity CFDs and platform-specific examples Capital Street FX · Accessed 20 Oct 2026
  7. Stock CFDs Capital Street FX · Accessed 20 Oct 2026
  8. ETF CFDs Capital Street FX · Accessed 20 Oct 2026
  9. Cryptocurrency CFDs Capital Street FX · Accessed 20 Oct 2026
  10. Alt X platform Capital Street FX · Accessed 20 Oct 2026
  11. FXYFi platform Capital Street FX · Accessed 20 Oct 2026
  12. ACT Trader platform Capital Street FX · Accessed 20 Oct 2026
  13. Swap rates Capital Street FX · Accessed 20 Oct 2026
  14. Leverage and margin Capital Street FX · Accessed 20 Oct 2026
  15. Deposit and withdrawal methods Capital Street FX · Accessed 20 Oct 2026
  16. Cancellation, closure and refund policy Capital Street FX · Accessed 20 Oct 2026
  17. Regulations and entity routing Capital Street FX · Accessed 20 Oct 2026
  18. Regulatory disclosures Capital Street FX · Accessed 20 Oct 2026
  19. Online security notice Capital Street FX · Accessed 20 Oct 2026
  20. Contact routes and service hours Capital Street FX · Accessed 20 Oct 2026
  21. MT5 bridge and managed copy services Capital Street FX · Accessed 20 Oct 2026
  22. API trading Capital Street FX · Accessed 20 Oct 2026
  23. Account history, statements and reports Capital Street FX · Accessed 20 Oct 2026
  24. 150% deposit bonus detailed conditions Capital Street FX · Accessed 20 Oct 2026
  25. 900% deposit bonus detailed conditions Capital Street FX · Accessed 20 Oct 2026
  26. FSC Mauritius online public register Financial Services Commission, Mauritius · Accessed 20 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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