Capital.com is a technology-led CFD and spread-betting group founded in 2016. Its UK offering now combines leveraged products with a separate 1X route that uses one-to-one exposure but remains a CFD. The account, fee and platform tables below describe the UK service unless a different company is named.[3][1][4]
Accounts and product form
Sections ↑UK product routes
| Route | Leverage / direction | Cost structure | Key limit |
|---|---|---|---|
| CFD | Leveraged; long or short | Spread, overnight adjustment, conversion and optional GSL cost | Retail leverage and appropriateness rules apply.Source 5Source 1 |
| Spread betting | Leveraged; long or short | Same stated core trading-cost categories as CFDs | UK tax treatment depends on individual circumstances and law.Source 1 |
| 1X | 1:1; long only | Spread; no commission or overnight funding on the dedicated 1X account. | Total exposure capped at £20,000 or equivalent.Source 4 |
| Demo | Virtual funds | No account fee | Simulation does not guarantee live execution.Source 1 |
1X operating terms
| Term | Published setting | What it changes |
|---|---|---|
| Leverage | 1:1 | No borrowed exposure; loss is capped at the deposited amount used for the position.Source 4 |
| Total exposure | £20,000 maximum | Cap applies across open 1X positions.Source 4 |
| Direction | Long only | No short 1X positions.Source 4 |
| Overnight funding | No overnight funding on dedicated 1X accounts | The fee page distinguishes the dedicated 1X account from certain 1:1 positions in other CFD accounts.Source 4Source 5 |
| Guaranteed stops | Not applicable | Ordinary stop-loss and take-profit tools remain available.Source 4Source 5 |
Charges and holding costs
Sections ↑Account and transaction costs
| Item | Published charge | Qualification |
|---|---|---|
| Open / close / demo account | No fee | Trading and payment costs remain separate.Source 5 |
| Deposit / withdrawal fee | No Capital.com fee | Banks and payment providers can impose their own charges.Source 5 |
| Trading commission | No fee | The spread is the principal dealing charge.Source 5 |
| Currency conversion — retail | 0.7% of spot FX rate | Applies where market and account currencies differ and to some sub-account transfers.Source 5 |
| Currency conversion — Pro | 0.5% of spot FX rate | Professional classification and lost protections are separate considerations.Source 5 |
| Guaranteed stop | Variable, charged if triggered | Shown on the deal ticket; unavailable for 1X.Source 5 |
| Overnight adjustment | Instrument and direction dependent | Dedicated 1X accounts excluded; some unleveraged positions in other accounts remain chargeable.Source 5 |
The dedicated 1X account and an ordinary CFD position set to 1:1 are not interchangeable fee categories. The current UK tariff expressly exempts 1X accounts from overnight funding, while its general unleveraged-position rule lists exceptions including natural gas, cocoa, VIX and TRY pairs. The account label therefore matters as well as the displayed leverage.[5][4]
Platforms and order controls
Sections ↑Published platform routes
| Interface | Core functions | Account distinction |
|---|---|---|
| Capital.com web/mobile | 5,500 UK markets, chart orders, alerts, risk controls and post-trade review | Main proprietary account login.Source 1 |
| MetaTrader 4 | Custom indicators, EAs, strategy testing and 24 analytical objects | Separate MT4 account credentials and server.Source 6 |
| MetaTrader 5 | Multi-asset MetaTrader route where regionally available | Separate account; availability varies by licence and country.Source 1 |
| TradingView | Orders placed directly from TradingView charts | Capital.com account is connected through the TradingView broker integration.Source 7 |
A normal stop can fill beyond its chosen level when the market gaps. The UK guaranteed-stop charge, where available, is the displayed premium multiplied by the opening price and quantity, and is charged when triggered. The tariff excludes guaranteed stops from 1X accounts. This is a contractual order feature, not evidence of measured execution quality.[5]
Deposits and withdrawals
Sections ↑Published processing references
| Method / item | Published timing or limit | Qualification |
|---|---|---|
| Card deposit | Usually immediate | Issuer or verification delays can intervene.Source 8 |
| E-wallet deposit | Up to 48 hours | Method and region determine availability.Source 8 |
| Bank-transfer deposit | Up to 3 business days | Bank processing time.Source 8 |
| Minimum withdrawal | £20 / US$20 / €20 by common card route | Method-specific limits can differ; smaller balances can generally be withdrawn in full.Source 9Source 5 |
| Minimum deposit | £20 / €20 / US$20 | Payment-method and regional limits can differ.Source 5 |
| Withdrawal handling | Typically within 24 hours | Additional regulatory checks can extend processing.Source 11 |
| Card or bank receipt | Up to five business days | Payment arrival is separate from the broker’s handling target.Source 11 |
| UK Truelayer minimum | No minimum shown | Method-specific help table; not the general card limit.Source 9 |
Withdrawal verification and payment transit are separate stages. The UK help centre asks customers to complete payment-method verification and respond to document requests; a balance below a method’s minimum must be withdrawn in full. The general card minimum should not be applied to every payment channel.[11][9]
Client money and protection
Sections ↑UK safeguards published by Capital.com
| Measure | Value | Context |
|---|---|---|
| Client money | Held in segregated client bank accounts | Capital.com says it does not use eligible client money for its own business.Source 10 |
| UK investment compensation | Potentially up to £85,000 | Eligibility and the nature of a valid claim determine coverage.Source 10 |
| Partner-bank failure | Separate FSCS assessment can apply | Any loss is considered with the person’s other eligible balances at that banking institution.Source 10 |
| Professional title transfer | Can use different arrangements | The client-funds page identifies a professional-client exception where agreed.Source 10 |
Service and formal complaints
Sections ↑UK contact and complaint route
| Stage | Published route or timing |
|---|---|
| Account support | [email protected]; +44 20 3097 8888; UK support form.Source 13 |
| Escalated complaint | [email protected]; Complaints Department, 2nd Floor, 4 Orchard Place, London SW1H 0BF.Source 12 |
| Acknowledgement and response | Department acknowledgement within two business days; final response or delay explanation within eight weeks of receiving the complaint.Source 12 |
| External redress | Eligible unresolved complaints can go to the Financial Ombudsman Service; the policy specifies six months from the final-response date.Source 12 |
Company and legal entities
Sections ↑Company and UK-service reference
| Measure | Value | Context |
|---|---|---|
| Operating since | 2016 | Company-stated founding year.Source 3 |
| Group active accounts | 880,000+ | Company-reported current scale; not a count of all registered users.Source 3 |
| Available instruments | 5,000+ group / 5,500 UK-app markets | Counts differ by page, region and product snapshot.Source 3Source 1 |
| International offices | 10 | Company-reported group footprint.Source 3 |
| UK minimum deposit | £20 | Also shown as €20/US$20 on the UK fee page for supported account currencies.Source 5Source 1 |
| UK inactivity fee | None | Published in the September 2026 app comparison.Source 1 |
Selected legal entities
- Headquarters
- London, United Kingdom — UK company; group operates through multiple international offices
- Founded
- 2016
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Capital Com (UK) Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Conduct Authority793714 | Authorised | Checked 9 Oct 2026UK firm reference displayed by Capital.com; company number 10506220.Source 1Source 2 |
Capital Com SV Investments Limited
CyprusSource 2
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission319/17 | Authorised | Checked 9 Oct 2026Cyprus investment-firm licence disclosed by Capital.com.Source 2 |
Capital Com Australia Pty Ltd
AustraliaSource 2
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Australian Securities and Investments Commission513393 | Authorised | Checked 9 Oct 2026Australian Financial Services Licence disclosed by Capital.com.Source 2 |
Scope of this reference
Sections ↑Sources & further reading
- How to choose a trading app in the UK in 2026 Capital.com · Accessed 9 Oct 2026
- Who regulates Capital.com? Capital.com Help Centre · Accessed 9 Oct 2026
- About Capital.com Capital.com · Accessed 9 Oct 2026
- 1X: CFDs without leverage Capital.com UK · Accessed 15 Oct 2026
- Charges and fees Capital.com UK · Accessed 15 Oct 2026
- MetaTrader 4 Capital.com UK · Accessed 9 Oct 2026
- TradingView integration Capital.com UK · Accessed 9 Oct 2026
- Deposit processing times Capital.com Help Centre · Accessed 9 Oct 2026
- Minimum withdrawal amount Capital.com Help Centre · Accessed 15 Oct 2026
- Client funds Capital.com UK · Accessed 9 Oct 2026
- UK withdrawal handling and bank/card arrival Capital Com (UK) Help Centre · 27 Jun 2025 · Accessed 15 Oct 2026
- UK complaints procedure, June 2025 Capital Com (UK) Limited · 1 Jun 2025 · Accessed 15 Oct 2026
- UK support centre and verified help-host links Capital Com (UK) Limited · Accessed 15 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.