Accounts and eligibility
Sections ↑BitDelta Pro offers a browser-based CFD account and Standard and VIP accounts on MetaTrader 5. The retail range covers leveraged CFDs; direct shares, futures and options belong to separately advertised professional or institutional services. The account name and the word Pro do not determine a customer’s legal classification.[2][21][16]
At a glance01
Published retail account choices
| Account | Platform | Published deposit entry | Advertised leverage ceiling | Minimum lot figure |
|---|---|---|---|---|
| CFD Account | BitDelta Terminal | No minimum deposit | Up to 1:200; dynamic | 1Source 2 |
| Standard | MetaTrader 5 | USD 10 | Up to 1:500; dynamic | 0.01Source 2 |
| VIP | MetaTrader 5 | Account card: USD 50; current bonus policy: USD 200 for VIP classification and a qualifying bonus deposit | Up to 1:500; dynamic | 0.01Source 2Source 5 |
At a glance02
Opening and maintaining access
| Requirement | Published treatment |
|---|---|
| Identity checks | Government ID, proof of address, live facial check and questionnaire; enhanced checks request source-of-funds evidence.Source 2 |
| Basic verification limit | USD 10,000 monthly transaction limit; enhanced verification gives access to higher thresholds, with no universal higher cap quoted.Source 2 |
| Practice account | Standard and VIP demo routes are advertised; simulated results do not establish live execution.Source 2 |
| Territory and entity | The site excludes the US, Canada, India and a wider named list. The accepted agreement must identify the particular Mauritius or Saint Lucia company.Source 1Source 3 |
Markets and contract specifications
Sections ↑The retail product pages cover FX, precious metals, energy and other commodities, indices, individual shares and crypto CFDs. These contracts provide price exposure; they do not confer ownership of shares, coins or physical commodities.[7][8][9][10][11][6]
At a glance03
Representative MT5 VIP instruments
| Market | Examples | Published contract size / minimum volume | Published margin |
|---|---|---|---|
| FX | EURUSD, GBPUSD, USDJPY | 100,000 /0.01 | 0.5% for the displayed major-pair rowsSource 7 |
| Metals | XAUUSD; XAGUSD | Gold 100 /0.01; silver 5,000 /0.01 | Gold 0.2%; silver 0.5%Source 8 |
| Energy and industrial commodity | UKOIL; natural gas NG; Copper | 1,000 /0.01; 10,000 /1; 25,000 /0.01 respectively | UKOIL 2%; NG 2%; Copper 0.5%Source 8 |
| Indices | US30, US100, US500, UK100 | 1 /0.01 for each displayed row | 1%Source 9 |
| Shares | AAPL, AMAZON, TSLA, META | 1 /1 | 30%,30%,45%,35% respectivelySource 10 |
| Crypto CFDs | BTCUSD; ETHUSD; ADAUSD; DOGUSD | 1 /0.01; 1 /0.01; 1 /100; 1 /1,000 respectively | BTC/ETH/ADA 10%; DOG 20%Source 11 |
The help centre also includes ETFs in the retail range. The general retail menu does not provide an ETF specification table comparable to the five product tables above, so ETF access and individual contract terms depend on the available account instruments.[21][12]
Spreads, commissions and account charges
Sections ↑At a glance04
Account-level spread headlines
At a glance05
Selected published MT5 VIP spread floors
| Instrument | Minimum spread | Source unit and scope |
|---|---|---|
| EURUSD; GBPUSD; USDJPY | 0.5; 0.9; 1.5 respectively | Pips; MT5 VIP instrument tableSource 7 |
| XAUUSD; XAGUSD; UKOIL | 2.4; 3.5; 2.8 respectively | Publisher labels the column pips; no currency cost inferredSource 8 |
| US30; US100; US500 | 47.9; 26.5; 12.3 respectively | Publisher-labelled pips; MT5 VIPSource 9 |
| AAPL; TSLA | 1.3; 2 respectively | Publisher-labelled pips; share-CFD commission is separateSource 10Source 22 |
| BTCUSD; ETHUSD | 350; 110 respectively | Publisher-labelled pips; crypto-CFD commission is separateSource 11Source 22 |
At a glance06
Other charges and the conditions attached
| Charge | Published rule |
|---|---|
| Trading commission | Standard/VIP account cards show USD 0. Detailed help limits zero commission to FX, commodities and indices and says share/crypto CFDs are charged across account types. The commodity FAQ also mentions volume commission; its applicable amount needs confirmation.Source 2Source 22Source 8 |
| CFD Terminal commission | Applicable according to its account card; the inspected retail tariff does not specify a universal rate or charging side.Source 2 |
| Overnight financing | Buy/sell swap rates vary by instrument and apply after the platform’s rollover time. Rate changes and corporate adjustments can change holding costs.Source 43Source 6 |
| Swap-free status | Approval is discretionary and separate terms apply; abuse provisions permit retrospective financing charges and removal of the privilege.Source 3 |
| Dormancy fee | After 12 continuous months without login, trading, deposit or withdrawal, a positive-balance account may be charged up to USD 25 per six-month period; fees cannot create a negative balance.Source 3 |
| Small inactive balance | An account inactive at least 12 months with USD 1 or less may close; a remaining positive balance is still claimable. This differs from the bonus inactivity rule.Source 3 |
Platforms, orders and margin controls
Sections ↑At a glance07
Platform and device choices
| Route | Established functionality | Practical limit |
|---|---|---|
| BitDelta Terminal web | Browser trading, one-click dealing, account history, alerts and analytics; no platform usage fee. | CFD account route. The current platform page still labels its mobile downloads Coming Soon.Source 12 |
| BitDelta Pro Android app | A current Google Play listing from BITDELTA LIMITED links the trading portal and describes CFD access. | The help centre links this app separately from MT5; availability and device controls should be checked for the account.Source 17Source 41 |
| MetaTrader 5 | Desktop, browser and mobile access; charts, order management, EAs and economic calendar are advertised. | Desktop automation is not a promise that the mobile or browser app hosts EAs.Source 13Source 18 |
| Connection loss | The broker says open positions, existing stops and MT5 pending orders remain on the server. | MetaQuotes trailing-stop updates need the terminal running; the last transmitted server stop remains.Source 38Source 18 |
At a glance08
Orders and execution
| Feature | Published handling |
|---|---|
| Market, limit and stop orders | The execution policy provides market orders at the available price, limit/take-profit orders at the requested price or better, and stop orders subject to slippage. Large orders may receive partial fills.Source 4 |
| Execution model | The policy describes STP/aggregation; the risk disclosure and agreement describe company-counterparty CFDs. General Terms 3.22 also say the company is not a participant, so that wording does not establish exchange trading or remove counterparty risk.Source 4Source 6Source 3 |
| Scalping restriction | Trades opened and closed within 120 seconds become excessive scalping if they exceed 25% of total trades. The agreement permits requiring a lower ratio before allowing withdrawal.Source 3 |
| Outage instructions | General Terms 12.8 direct clients to support to place, amend or close orders when a terminal is unavailable. Alternative receipt or execution is not guaranteed; margin obligations continue.Source 3Source 15 |
At a glance09
Dynamic leverage and liquidation
| Control | Published treatment |
|---|---|
| Exposure basis | Combined open positions in the same instrument determine the tier; account balance and a single order alone do not determine it.Source 24Source 27 |
| Product-tier maxima | Tier 1: FX majors/gold 1:500; Tier 2: FX minors/other commodities 1:200; Tier 3: FX crosses/cross commodities/major indices 1:100; Tier 4: energy/minor indices 1:50.Source 25 |
| Account and symbol limit | The CFD account advertises 1:200 maximum, while the VIP major-FX table prints 0.5% margin. A 500x group headline therefore does not establish 500x for every account or symbol.Source 2Source 7Source 25 |
| Temporary reductions | Help gives gold 1:50, silver 1:25 and US/UK oil 1:25 during specified volatile periods; reductions can increase margin on existing positions.Source 28Source 29 |
| Alerts and close-out | Help gives an 80% margin call and 30% stop-out; the agreement gives a 100% notification using the label Free Margin, while the risk disclosure permits closure below 50%. The execution policy separately sets 30% automatic liquidation or an equity breach.Source 30Source 31Source 3Source 6Source 4 |
At a glance10
Tier 1 exposure bands shown in the help table
Deposits, withdrawals and bonus credit
Sections ↑At a glance11
Published deposit methods
| Method | Currencies or assets | Published charge | Published processing time |
|---|---|---|---|
| Bank transfer | AED, EUR, USD | Zero broker fee | 1–3 daysSource 2 |
| MBME Pay | AED; cards, Apple Pay, Google Pay | 2.20%–3.75% | 1–5 minutesSource 2 |
| Beem crypto-to-fiat conversion | USDT, USDC, BTC, ETH, SOL, XRP | 0.1% | 1–15 minutesSource 2 |
| USDT | Tron, Polygon, Ethereum | Zero broker fee | Described as instant, subject to blockchain confirmationSource 2 |
At a glance12
Published withdrawal methods
| Method | Settlement | Fee | Published processing time |
|---|---|---|---|
| USDT on Polygon | USDT | USD 1.25 | Within 24 hoursSource 2 |
| USDT on Tron | USDT | USD 3 | Within 24 hoursSource 2 |
| USDT on Ethereum | USDT | USD 7 | Within 24 hoursSource 2 |
| Beem | USDT, USDC, BTC, ETH, SOL, XRP conversion | 0.1% | Within 24 hoursSource 2 |
| Bank transfer | USD only | USD 35 | 2–3 working daysSource 2 |
At a glance13
Current VIP bonus conditions
| Item | 19 August 2026 policy |
|---|---|
| Entry and amount | New external deposit of at least USD 200; 50% credit, capped atUSD 2,000 active bonus in the account. Internal transfers do not qualify.Source 5 |
| Cash or credit | Non-withdrawable, non-transferable margin credit; it does not absorb trading losses. Only one eligible VIP account per beneficial owner.Source 5 |
| Profit versus deposit withdrawal | Profit withdrawal leaves credit unchanged if real equity stays positive. Partial withdrawal of deposited funds reduces credit proportionally to remaining real equity.Source 5 |
| Real equity reaches zero | Credit is removed and open positions close at market; the customer cannot keep trading on bonus alone. Displayed equity including credit does not prevent this.Source 5 |
| Other exit triggers | Forfeiture includes more than 90 consecutive calendar days without trading while bonus remains, account closure, downgrade or customer cancellation.Source 5 |
Client money and protection limits
Sections ↑The general agreement explicitly withholds general negative balance protection and makes the customer responsible for a deficit. The VIP bonus mechanism’s zero-balance description is not a general guarantee that every account’s loss is capped at its deposit.[3][5]
At a glance14
Protection and responsibility
| Area | Scope |
|---|---|
| Money segregation | The company says client funds are segregated from its operating money. The agreement permits pooling among clients; segregation does not remove company or bank default risk.Source 16Source 3Source 6 |
| Mauritius licence evidence | GB24202926 is published by the company. A current firm-level FSC record was not accessible in this check, so its status here is not independently verified.Source 1Source 20 |
| Legal route | The public footer also names a distinct Saint Lucia BitDelta Limited and a UAE introduction-only company. Those disclosures do not extend the Mauritius licence to every group entity.Source 1Source 15 |
| Client classification | The site and execution policy expressly serve retail clients. The risk document’s final professional-investor affirmation conflicts with that broader scope; the accepted classification needs to be clear.Source 16Source 4Source 6 |
The contract allows group-entity migration, potentially changing governing law, and includes a USD 1,000 aggregate liability cap. Its stated law is Mauritius and its dispute mechanism is English-language SIAC arbitration in Singapore, with a one-year claim-notification limit subject to applicable law. These are published contractual provisions, not an assessment of their enforceability.[3]
Support, security and account records
Sections ↑Published contact channels
Client supportEmail
[email protected]Source 37Source 15
Scope General enquiries, suspected compromise and complaints
Hours 24/7 support advertised
Mauritius office phoneTelephone
Live chat and contact pageWebsite
2FA recoveryEmail
[email protected]Source 36
Scope Send from the registered email; the help article requests subject Disable 2FA and a description of the issue
Android application supportEmail
Android developer phoneTelephone
At a glance15
Account administration
| Need | Published process |
|---|---|
| Complaints | Send to support; the firm records the case, requests a form and aims to resolve within 30 days. The help centre directs complaints to General Terms 53.Source 3Source 44 |
| Security incident | Notify support promptly with account identifier, incident details and date/time. The security team may temporarily restrict the account while investigating.Source 37 |
| 2FA or contact changes | Support reviews a reset request; the account FAQ asks for registered email and User ID for contact changes. A recovery request is not an automatic immediate unlock.Source 36Source 2 |
| Transaction and trade history | Dashboard separates deposits/withdrawals from internal transfers, and Terminal trade records from MT5 records. Filters and fields include fees, rates, status, time and P&L.Source 39Source 40 |
| Statements | The agreement promises at least monthly account statements. MT5 desktop can generate an HTML history report; this platform export is not a country-specific tax certificate.Source 3Source 19 |
Copy trading and additional services
Sections ↑At a glance16
MT5 copy subscriptions
| Control | What it does |
|---|---|
| Joining and sizing | Subscription must be activated; only new master positions are copied. Multipliers or balance-based autoscaling determine volume; the service does not allocate a fixed cash amount to each master.Source 14 |
| Performance fee | Masters set 0%–30%; fees arise on new subscription profit above its high-water mark, calculated per trade. The service is not free of master remuneration.Source 14Source 35 |
| Multiple strategies | Each subscription is independent. There is no automatic combined volume ceiling across masters, so total account exposure can exceed a single strategy’s limits.Source 33 |
| Risk triggers | A floating-loss threshold, total-profit target and subscription actions can suspend or stop copying; configure each strategy before activating.Source 34 |
| Suspend | Stops copying new trades and leaves existing copied positions open. On reactivation, only subsequent new positions are copied.Source 32Source 14 |
| Unsubscribe | Ends the subscription and closes copied trades. It therefore has a different position effect from Suspend.Source 32 |
The retail site provides webinars, market commentary and a glossary. Separate institutional applications cover MT5 Bridge, FIX API 4.4, Iress Pro and CQG connectivity; their commercial terms and permissions are not automatic benefits of a Standard or VIP retail account.[1][42][16]
Company, addresses and legal scope
Sections ↑The following entity and licence inventory preserves the companies disclosed by BitDelta Pro. The profile’s retail comparison is scoped to the published Mauritius agreement; jurisdiction, product permissions and the accepted counterparty still need to match the customer’s account.[3][1]
At a glance17
Published addresses and roles
| Location | Address or role |
|---|---|
| Current Mauritius contact address | Level 4, Mindspace, SBI Tower, Cybercity, Ebene, Mauritius.Source 15 |
| Mauritius agreement registered office | 6th Floor, The Core, 62 ICT Avenue, Cybercity, Ebene, Mauritius. This is the address printed in the agreement, distinct from the contact address.Source 3 |
| UAE introductory office | Office 1515, Tamani Arts Offices Building, Business Bay, Dubai, UAE; company says this entity may introduce business but may not advise, manage or hold client assets.Source 15 |
| Saint Lucia company | Registered no. 2025-00695; Ground Floor, Rodney Court Building, Rodney Bay, Gros-Islet, Saint Lucia. Incorporation is not a financial-services licence.Source 1 |
| Android developer listing | BITDELTA LIMITED lists FSC House, 54, Cybercity, Ebene, Republic of Mauritius, Port Louis, Mauritius. This developer-supplied address is not independent regulatory confirmation.Source 17 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
BitDelta Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission, MauritiusGB24202926 | Not verified | Checked 20 Oct 2026Company-published Investment Dealer (Full-Service Dealer excluding Underwriting) licence. Current public-register retrieval did not expose a firm record.Source 1Source 20 |
BitDelta Limited
Saint LuciaSource 1
No separate licence entry is recorded in this panel.
BitDelta Securities Financial Services L.L.C.
United Arab EmiratesSource 15
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Capital Market Authority, United Arab Emirates20200000439 | Not verified | Checked 20 Oct 2026Company-published Category 5 introducing activity; DED 1623673 is company registration, not a CFD dealing licence. No independent current CMA firm record established.Source 15 |
Sources & further reading
- BitDelta Pro retail website and entity disclosures BitDelta Pro · Accessed 20 Oct 2026
- Retail account comparison, verification and payment schedules BitDelta Pro · Accessed 20 Oct 2026
- General Terms and Conditions: current Mauritius agreement BitDelta Pro · Accessed 20 Oct 2026
- Order Execution Policy: retail and professional MT5 scope BitDelta Pro · Accessed 20 Oct 2026
- VIP non-loss-bearing bonus policy, 19 August 2026 BitDelta Pro · 19 Aug 2026 · Accessed 20 Oct 2026
- Risk Disclosure: CFD counterparty and margin risks BitDelta Pro · Accessed 20 Oct 2026
- Forex CFD products and MT5 VIP specifications BitDelta Pro · Accessed 20 Oct 2026
- Commodity CFD products and MT5 VIP specifications BitDelta Pro · Accessed 20 Oct 2026
- Index CFD products and MT5 VIP specifications BitDelta Pro · Accessed 20 Oct 2026
- Share CFD products and MT5 VIP specifications BitDelta Pro · Accessed 20 Oct 2026
- Crypto CFD products and MT5 VIP specifications BitDelta Pro · Accessed 20 Oct 2026
- BitDelta Terminal platform and device availability BitDelta Pro · Accessed 20 Oct 2026
- MetaTrader 5 access and automation BitDelta Pro · Accessed 20 Oct 2026
- Copy trading: master fees, controls and exit behaviour BitDelta Pro · Accessed 20 Oct 2026
- Client support and company contact details BitDelta Pro · Accessed 20 Oct 2026
- About BitDelta Pro and client classification BitDelta Pro · Accessed 20 Oct 2026
- BitDelta Pro Android app: developer listing BitDelta Pro Team / Google Play · Accessed 20 Oct 2026
- MetaTrader 5 order and trailing-stop persistence MetaQuotes · Accessed 20 Oct 2026
- MetaTrader 5 desktop account-statement export MetaQuotes · Accessed 20 Oct 2026
- Mauritius FSC Online Public Register entry point Financial Services Commission, Mauritius · Accessed 20 Oct 2026
- Retail Clients BitDelta Pro · Accessed 20 Oct 2026
- Does BitDelta Pro charge commission? BitDelta Pro · Accessed 20 Oct 2026
- What are the spreads? BitDelta Pro · Accessed 20 Oct 2026
- What is dynamic leverage? BitDelta Pro · Accessed 20 Oct 2026
- What are the leverage tiers and which products fall under each? BitDelta Pro · Accessed 20 Oct 2026
- How does the Tier 1 leverage step-down work (e.g. XAUUSD / Forex Majors)? BitDelta Pro · Accessed 20 Oct 2026
- Is the exposure threshold calculated per position or across all open positions on the same instrument? BitDelta Pro · Accessed 20 Oct 2026
- What are the reduced leverage levels during volatile periods? BitDelta Pro · Accessed 20 Oct 2026
- When are temporary leverage reductions typically applied? BitDelta Pro · Accessed 20 Oct 2026
- What happens if my margin level drops too low? BitDelta Pro · Accessed 20 Oct 2026
- What is the margin stop-out level? BitDelta Pro · Accessed 20 Oct 2026
- How do copiers activate/deactivate copying? BitDelta Pro · Accessed 20 Oct 2026
- When copying multiple Master Traders at the same time, how is trade volume capping handled? BitDelta Pro · Accessed 20 Oct 2026
- What risk management features are available? BitDelta Pro · Accessed 20 Oct 2026
- Is there a limit on the profit commission for Master Traders? BitDelta Pro · Accessed 20 Oct 2026
- I have lost access to my 2FA device. How can I disable or reset 2FA on my account? BitDelta Pro · Accessed 20 Oct 2026
- What should I do if my account is compromised? BitDelta Pro · Accessed 20 Oct 2026
- What happens if I lose my internet connection during a trade? BitDelta Pro · Accessed 20 Oct 2026
- How do I view my transaction history? BitDelta Pro · Accessed 20 Oct 2026
- How do I view my trading history? BitDelta Pro · Accessed 20 Oct 2026
- Does BitDelta Pro have a mobile app? BitDelta Pro · Accessed 20 Oct 2026
- What connectivity options are available (FIX API, etc.)? BitDelta Pro · Accessed 20 Oct 2026
- Are overnight swap fees charged? BitDelta Pro · Accessed 20 Oct 2026
- What is the complaints procedure? BitDelta Pro · Accessed 20 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.