Banco Carregosa and GoBulling: Investor accounts, NextGen pricing and Portuguese custody

GoBulling is a trading service of the Portuguese bank Banco L. J. Carregosa, S.A., rather than an unrelated offshore broker. This reference focuses on the self-directed Investor account. Pro and the bank’s managed, private-banking and institutional services are separate service choices; the broad bank product catalogue is not an Investor entitlement list.[7][8]

Online opening offers a Portuguese Chave Móvel Digital route and an alternative identification route. The process validates contact information and client identity. The bank’s short advertised completion time describes the application journey, not a guarantee that every applicant or non-resident is accepted without further checks.[6]

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Investor covers shares, ETFs and investment funds. These are securities, not guaranteed deposits; an ETF’s listing venue can differ from its underlying economic exposure.[1]

The financial-products PDF is dated 4 August 2026; its promotional page ends on 31 August. The following uses its standard and NextGen schedules, not that expired promotion.[2]

Market taxes and applicable expenses are additional. Standard Investor’s 300-share US order at USD20/share has USD15 brokerage; the USD5 NextGen price must not be applied to an ordinary account.[2]

“No platform maintenance fee” describes the Investor platform. It is not a statement that every bank cash account, securities transfer, foreign-currency conversion or underlying fund is free. The bank publishes banking and financial-product tariffs separately; a complete quotation needs the actual banking package as well as the dealing plan.[1][3]

For a trading-system problem, the investor support line is the relevant contact rather than assuming that general banking support can execute every instrument. Confirm the status of outstanding orders before giving a substitute instruction. No guaranteed emergency fill, response latency or automatic cancellation of live orders was established from these public descriptions.[8]

Purchases and margin commitments can reduce available cash. Reconcile available funds and the relevant trading subaccount before requesting the bank transfer; selling a portfolio and withdrawing its cash are separate operations.[4]

The bank’s October 2026 explanation separates Portuguese deposit protection of up to EUR100,000 per eligible depositor and institution from the investor-compensation mechanism of up to EUR25,000 for an eligible failure to return entrusted money or instruments. Shares, bonds, funds and ETFs are not covered as guaranteed deposits; neither mechanism insures normal market losses.[10]

Banco Carregosa describes supervision by Banco de Portugal for banking and by the CMVM for financial intermediation. That is the bank’s regulatory description, not a claim that every possible product permission or every client’s compensation eligibility was independently audited. The applicable custody agreement remains important for the ownership chain of foreign instruments.[10]

A complaint may be submitted in writing, or orally to an employee who records it. The physical/electronic complaints book provides another route. The bank states a 15-day decision period, with an extension when essential additional information is needed and the customer is informed. Banking or investment issues may also be directed to Banco de Portugal or the CMVM respectively.[11]

The contracting bank’s head office is Av. da Boavista 1083, 4100-129 Porto. GoBulling and NextGen are service labels within that relationship. Regional focus here means a Portuguese banking and brokerage route—not a claim that its customers can trade only Portuguese assets.[8]

Headquarters

Porto, Portugal