Accounts and service scope
Sections ↑ArmSwissBank is an Armenian bank offering brokerage and custody alongside banking. The relevant counterparty is ArmSwissBank CJSC in Yerevan, not a Swiss-licensed branch inferred from its name. The Central Bank of Armenia’s current register matches banking licence 84, issued on 25 February 2005.[1]
Account choices
| Account | Role |
|---|---|
| Bank account | AMD, USD, EUR, GBP and RUB accounts for payments, receipts and conversion.Source 3 |
| Depo / custody account | A separate application records the securities position. It is not a cash-payment account.Source 3 |
| Investment service | Private customers can use the bank’s investment service; the bank also has corporate and intermediary offerings.Source 5 |
The individual account page requests identification, signature verification, applicable authority documents and a FATCA declaration. Some English headings incorrectly say corporate; use the individual agreement and controlling Armenian text to resolve the document requirements.[3]
Products and ownership
Sections ↑Separate instruments and agreements
| Instrument | What changes |
|---|---|
| Shares and debt securities | Brokerage includes Armenian and foreign securities; product access is constrained by the bank’s partners.Source 4 |
| Custodied holdings | Rights, obligations, dividends and interest are administered through the custody relationship.Source 6 |
| Unallocated gold account | A gram-denominated bank claim, rather than identified bars delivered to the client; the page expressly excludes Deposit Guarantee Fund coverage.Source 3 |
The individual investment-services description distinguishes the current account holding money from the securities account holding investments. Its reference to deposit protection must be read for eligible bank money, not as a blanket guarantee of everything bought through the bank.[5]
Published charges and their limits
Sections ↑These examples come from a corporate-navigation securities page last marked updated in May 2025. Private customers must match their offered tariff; this is not a newly effective October 2026 retail schedule.[4]
Published one-way commission examples
| Market | Rate and minimum |
|---|---|
| Armenian shares | 0.05%; minimum AMD 1,000.Source 4 |
| US shares | USD 0.015 per share; USD 5 minimum, charged in AMD equivalent.Source 4 |
| Canadian shares | CAD 0.025 per share; CAD 5 minimum, charged in AMD equivalent.Source 4 |
| Foreign debt / Eurobonds | 0.085%; minimum USD 150 equivalent.Source 4 |
Third-party charges are additional. Trading-terminal access is contract-priced. The accessible custody page links separate domestic and foreign tariff documents; complete outgoing-transfer, recurring-custody and closure costs were not established from those documents in this review. No zero-cost assumption is used.[4][6]
Instructions and reporting
Sections ↑The operating description accepts paper, agreed electronic and trading-system instructions, with a transaction report by the next business day. It does not establish identical terminal access or order permissions for every private account.[4]
For a desk-mediated arrangement, the written order, its acknowledgement and the eventual execution report are distinct records. An instruction sent to a general contact address is not proof that a dealing desk accepted it. The inspected private materials do not specify a guaranteed outage-execution route or a universal cancellation deadline.
Payments, settlement and transfers
Sections ↑Cross-currency payments use the bank’s daily rates. The account page separately charges for specified older USD 100 notes; that cash-handling rule is not a charge on electronic dollar funding or foreign securities.[3]
Moving and reconciling assets
| Stage | Practical distinction |
|---|---|
| Money and securities records | The private investment service provides current-account and securities-account balances and operation reports.Source 5 |
| Income collection | The custodian collects dividends and interest; a corporate-action entitlement is not the same as freely transferable cash already credited.Source 6 |
| Incoming or outgoing portfolio | Ask for the receiving/departing custodian’s instructions and the security-specific fee before instructing delivery. A banking payment instruction does not identify a securities transfer.Source 6 |
The reviewed material does not provide a complete, private-client-specific transfer timetable for all foreign holdings. Nor does it establish a single inactivity trigger applicable to bank accounts, custody and trading access. Those gaps are not treated as evidence that a service is free or unrestricted.
Custody and deposit protection
Sections ↑The bank describes segregated custody, nominee holding, rights registration and account information, and identifies itself as an account operator in Armenia’s central-depository infrastructure. These arrangements concern recording and returning assets; they do not guarantee their price or the solvency of an issuer.[6]
Deposit limits are currency-specific
| Eligible deposit situation | Published scheme ceiling |
|---|---|
| Only Armenian-dram deposits | AMD 16 million.Source 9 |
| Only foreign-currency deposits | AMD 7 million equivalent.Source 9 |
| Both currency categories | Do not add the two ceilings. Mixed-currency holdings require the scheme’s combined calculation and eligibility conditions.Source 9 |
The Deposit Guarantee Fund covers eligible individuals, including individual entrepreneurs. This is deposit reimbursement if a member bank fails; securities-market losses and the bank’s unallocated-metal accounts are not treated here as protected deposits.[9][3]
Support and complaints
Sections ↑The complaint and document route
| Request | Procedure |
|---|---|
| Bank contact | 10 Vazgen Sargsyan, Yerevan; +374 60 757000 or +374 11 757000; [email protected].Source 2 |
| Specified statutory bank information | Written request; three working days. In-person or email delivery is free, while physical transmission may be charged.Source 7 |
| Complaint about the service | Complain to the bank in writing first. CBA guidance says the institution should answer within ten working days.Source 8 |
| Unresolved individual dispute | The bank identifies the Financial System Mediator route. Check the claim’s eligibility and applicable filing conditions before submission.Source 7 |
The three-day information deadline is not the complaint-response deadline. Likewise, the ability to submit an online message at any time is not a promise that customer service or a dealing desk operates around the clock.[7]
Company and jurisdiction
Sections ↑The bank’s own details identify a closed joint-stock company registered in Armenia in 2004, at the same Yerevan address matched by the regulator. This profile concerns its Armenian contracting relationship and associated securities services, not an overseas group-wide account.[2][1]
- Headquarters
- Yerevan, Armenia
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
ArmSwissBank CJSC
ArmeniaSource 1
No separate licence entry is recorded in this panel.
Sources & further reading
- Central Bank of Armenia: licensed banks Central Bank of Armenia · Accessed 20 Oct 2026
- ArmSwissBank legal and contact details ArmSwissBank · Accessed 20 Oct 2026
- Individual bank, depo and gold accounts ArmSwissBank · Accessed 20 Oct 2026
- Securities operations, execution and published brokerage tariff ArmSwissBank · Accessed 20 Oct 2026
- Individual investment banking services ArmSwissBank · Accessed 20 Oct 2026
- Individual custody service and document set ArmSwissBank · Accessed 20 Oct 2026
- Customer rights and information requests ArmSwissBank · Accessed 20 Oct 2026
- Complaints to a financial institution and escalation Central Bank of Armenia · Accessed 20 Oct 2026
- Deposit Guarantee Fund: currency-specific limits Deposit Guarantee Fund of Armenia · Accessed 20 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.