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Kenya CMA: online-FX permissions, client money and complaint routes

Kenyan online-FX licence roles, client-fund segregation, complaint submission and why stockbroker compensation must not be assumed for forex accounts.

By Editorial deskKenyaPublished Updated Sources checked

Authority and scope

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Kenya’s Capital Markets Authority licenses and supervises market intermediaries, oversees the conduct of licensed firms, regulates capital-market products and supports investor education.[1]

Authority
Capital Markets Authority
Jurisdiction
Kenya
Remit
Licensing and supervision of capital-market intermediaries, market conduct and investor protection.

Registers and permission checks

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Entities & regulation01

Read the relevant permission category

Read the relevant permission category
Directory categoryPractical distinction
Non-dealing online FX brokerA distinct directory from dealing online FX brokers. Match the actual company before relying on a brand’s claim.Source 2
Derivatives brokerListed separately from both online-FX categories and from stockbrokers.Source 2
Other intermediariesStockbrokers, investment banks, fund managers and advisers have their own category entries.Source 2

A licence number needs its activity context. An overseas affiliate using the same brand does not become the named Kenyan licensee merely through group membership.[2]

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms and products

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Kenya’s online foreign-exchange framework distinguishes dealing brokers, non-dealing brokers and money managers. Those are not interchangeable descriptions of one business. The licence category should agree with whether the company is a trading counterparty, an intermediary or a manager exercising discretion over an account.[3]

Entities & regulation02

What to establish about the service

What to establish about the service
TopicPublished position and meaning
Broker roleRead the actual licence category and account agreement before describing whether the company deals as principal or connects clients with another provider.Source 3
Managed accountManagement authority is a separate question from brokerage permission. Identify who can instruct trades and who receives the customer’s funds.Source 3
Separate product categoriesThe CMA directory has distinct online-FX, derivatives-broker and stockbroker categories; use the category that matches the contract.Source 2

Client assets and protection boundaries

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The online-FX regulations require a broker to keep client funds segregated from its own funds. Segregation is an operational obligation intended to keep customer money distinct; it does not guarantee a profitable trade, immediate withdrawal in every circumstance or an unlimited payment after insolvency.[3]

Entities & regulation03

Records needed to assess client money

Records needed to assess client money
TopicPublished position and meaning
Payment recipientCompare the beneficiary named in funding instructions with the licensed Kenyan company and its documented client-funds arrangements.Source 3
Account reconciliationRetain deposit receipts, withdrawal requests, statements and trade records so that a claimed shortfall can be distinguished from realised trading losses.Source 5

Complaints and dispute resolution

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CMA provides an online complaints route and downloadable English and Swahili forms. Identify the licensee, explain the transaction and include the steps already taken with the firm. A clear chronology allows a service dispute, a missing-funds claim and suspected unlicensed activity to be assessed on their own facts.[4][5]

Compensation and firm failure

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CMA’s handbook describes an Investor Compensation Fund for loss caused by a licensed stockbroker or dealer failing to meet contractual obligations. That description must not be automatically extended to every online-FX account. Establish the product, failed intermediary and applicable claim rules with CMA before publishing a compensation entitlement; this profile does not apply the handbook’s historical cap to forex customers.[6]

Official contacts and resources

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Entities & regulation04

Official complaint destinations

Official complaint destinations
TopicPublished position and meaning
Online or downloadable formStart from the CMA complaints page, which links the online service and English/Swahili forms.Source 5
Postal alternativeThe Chief Executive, Capital Markets Authority, P.O. Box 74800–00200, Embankment Plaza, 3rd Floor, Longonot Road, Upperhill, Nairobi.Source 5

Use the authority’s official website for current official routes. Purpose-specific resources have not yet been established in this profile.

Report misconduct, scams or a clone

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This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.

Follow the evidence

Sources & further reading

  1. Authority remit and statutory regulatory functions Capital Markets Authority, Kenya · Accessed 10 Oct 2026
  2. Official intermediary licence-category directory Capital Markets Authority, Kenya · Accessed 10 Oct 2026
  3. CMA complaints procedure Capital Markets Authority Kenya · Accessed 15 Oct 2026
  4. CMA complaint forms and submission routes Capital Markets Authority Kenya · Accessed 15 Oct 2026
  5. CMA Handbook 2021: market institutions and investor compensation Capital Markets Authority Kenya · Accessed 15 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Forex & CFD

Anzo Capital

Anzo Capital’s international STP and ECN accounts compared with their USD 10 entry point, round-turn commission, payment rules, copy offers and 2026 bonus conditions. The profile distinguishes the SVG website entity from the Kenyan licensed company.

Operating status
Active
Sources checked
15 Oct 2026
Read the profile of Anzo Capital
Forex & CFD

FXPesa

FXPesa provides FX, index, commodity, stock and related CFD markets through Kenya’s EGM Securities Limited. Its Standard and Premier accounts differ by spreads and a clear per-side commission; money movement requires separating M-Pesa, card, local and international payment charges.

Operating status
Active
Sources checked
26 Oct 2026
Read the profile of FXPesa
Forex & CFD

INGOT Brokers

INGOT’s Seychelles offering combines EVO and Standard CFD accounts with MetaTrader, its own app and copy trading. The current account choices, withdrawal exceptions, leverage changes and separate weekend-gold contract matter more than the maximum-leverage headline.

Operating status
Active
Sources checked
12 Oct 2026
Read the profile of INGOT Brokers
Forex & CFD

Scope Markets

A detailed reference to Scope’s international account structure, product access, platform services, copy/PAMM/MAM mechanics, holding costs and payment conditions.

Operating status
Active
Headquarters
Belize City, Belize (RS Global registered office)
Sources checked
10 Oct 2026
Read the profile of Scope Markets