Authority and scope
Sections ↑The Danish Financial Supervisory Authority, known locally as Finanstilsynet, is Denmark’s financial supervisor. For a broker dossier, the starting point is the legal company and the type of financial business it conducts—not simply a Danish address or a reference to European regulation.[1]
Registers and permission checks
Sections ↑Three different verification records
| Measure | Value | Context |
|---|---|---|
| Company register | Official firm-search service | Establish the exact company and inspect the categories and permissions returned.Source 2 |
| Supervisory publications | Firm-specific and sector material | An inspection or supervisory assessment addresses a particular scope and date.Source 1 |
| SIFI assessment | Systemic importance of a bank | A prudential classification, not a broker ranking or a guarantee of client returns.Source 3 |
A group can contain a Danish bank and separately incorporated foreign brokers. The Danish company’s register entry should therefore be read alongside the contract naming the customer’s provider. A shared brand does not establish that the Danish authority supervises every service supplied by every group subsidiary.[2]
Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.
Complaints and redress
Sections ↑Finanstilsynet uses information from customers in risk-based supervision but cannot decide a specific contractual dispute. For a personal remedy, its guidance directs customers to the appropriate complaints board or the courts. The relevant board depends on whether the respondent is a bank, a bank-related brokerage or a separate investment firm.[4][5]
Danish complaint routing
| Subject | What it means |
|---|---|
| Bank or relevant bank subsidiary | Use Det finansielle ankenævn after pursuing the firm’s complaint process.Source 4 |
| Investment firm | For the fondsmæglerselskab category, use Ankenævnet for Fondsmæglerselskaber; confirm the firm’s category and the board’s scope.Source 4 |
| Who can complain | The boards principally handle private customer relationships. Comparable business complaints may qualify, but complaints submitted by companies are excluded under the published scope.Source 7 |
| Regulatory information | Send evidence of a possible rule breach to Finanstilsynet separately from a claim asking the board to award money.Source 5 |
Compensation and firm failure
Sections ↑Finansiel Stabilitet administers Garantiformuen. The published Danish framework distinguishes covered deposits, generally up to EUR 100,000 per depositor, from qualifying securities that an attached institution cannot return, up to EUR 20,000 per investor. A falling portfolio value is different from non-return of securities. Confirm the institution’s scheme attachment and the legal character of cash held in the particular account before applying either limit.[6][9]
Official contacts and resources
Sections ↑Find the correct Danish service
Scope +45 33 55 82 82; [email protected]. The page publishes different hours for consumer and specialist investment enquiries.
Where to complain about a specific dispute
- Responsible body
- Finanstilsynet
- Scope
- Different complaint boards for banks and investment firms; eligibility depends on customer and firm category.
- Resource availability
- Available
- Checked
- Source 4
What Finanstilsynet can do for consumers
- Responsible body
- Finanstilsynet
- Scope
- Authority uses reports for risk-based supervision, does not decide the individual dispute.
- Resource availability
- Available
- Checked
- Source 5
Crisis management and guarantee questions
- Responsible body
- Finanstilsynet
- Scope
- Finansiel Stabilitet administers Garantiformuen; EUR100,000 deposits and EUR20,000 investor securities limits.
- Resource availability
- Available
- Checked
- Source 6
Financial and investment-firm complaint boards
- Responsible body
- Det finansielle ankenævn
- Scope
- Private-customer complaints and limited comparable business cases; company complaints excluded.
- Resource availability
- Available
- Checked
- Source 7
Contact Finanstilsynet
- Responsible body
- Finanstilsynet
- Scope
- General contact and specialist consumer/investment service hours.
- Resource availability
- Available
- Checked
- Source 8
Act on the depositor and investor guarantee scheme
- Responsible body
- Retsinformation
- Scope
- Qualifying securities that an attached institution cannot return; scheme rather than market-loss insurance.
- Resource availability
- Available
- Checked
- Source 9
Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.
Enforcement and developments
Sections ↑Finanstilsynet’s June 2026 publication on Saxo Bank illustrates a separate supervisory layer: it assesses the bank’s systemic importance and related capital-buffer treatment. It is useful evidence of prudential supervision, but is not a substitute for product permissions, account terms or compensation-scheme eligibility.[3]
The company register identifies the current firm and activity category; dated supervisory publications explain particular assessments or decisions. Read both at their stated dates rather than treating an older SIFI or inspection document as a new event.[2][1]
Report misconduct, scams or a clone
Sections ↑This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.
Sources & further reading
- Danish FSA: official English website Finanstilsynet · Accessed 9 Oct 2026
- Danish FSA company register Finanstilsynet · Accessed 9 Oct 2026
- Saxo Bank: institution-specific SIFI assessment, 19 June 2026 Finanstilsynet · 19 Jun 2026 · Accessed 9 Oct 2026
- Where to complain about a specific dispute Finanstilsynet · Accessed 15 Oct 2026
- What Finanstilsynet can do for consumers Finanstilsynet · Accessed 15 Oct 2026
- Crisis management and guarantee questions Finanstilsynet · Accessed 15 Oct 2026
- Financial and investment-firm complaint boards Det finansielle ankenævn · Accessed 15 Oct 2026
- Contact Finanstilsynet Finanstilsynet · Accessed 15 Oct 2026
- Act on the depositor and investor guarantee scheme Retsinformation · Accessed 15 Oct 2026
A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.
Report an error or submit an update
Covered broker profiles
Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.
Saxo
Saxo combines securities investing, leveraged trading and institutional technology. This reference compares UK accounts and costs, explains cash and asset protection, and sets out current ownership, financial results and supervisory developments.
- Operating status
- Active
- Headquarters
- Saxo Bank A/S: Hellerup, Denmark
- Sources checked
- 29 Oct 2026