XTX Markets supplies institutional liquidity to banks, asset managers, hedge funds and retail brokerage businesses. Its proposition is an execution and counterparty relationship across several markets, with access tailored to the client’s flow. The phrase retail brokers describes firms buying liquidity; XTX expressly excludes individual retail investors from its own service.[1][10]
Services & customers
Sections ↑Institutional product and access families
| Market | Published coverage | Access context |
|---|---|---|
| FX and metals | Deliverable developed- and emerging-market currencies, Asian NDFs, spot gold and silver. | Institutional pricing and execution relationships.Source 1 |
| US equities | Single stocks and ETFs. | Single Dealer Platform and hosted arrangements on alternative trading systems.Source 1 |
| UK and European equities | Single-stock liquidity. | Systematic internaliser access through the relevant business and entity.Source 1 |
The service’s economic role is clearer in XTX’s FX cover sheet than in a platform label: it identifies principal dealing. The firm takes the other side of a client transaction, even where clearing or a prime-broker arrangement subsequently sits behind it. That distinction is central to understanding counterparty exposure and execution responsibilities.[2][4]
Platforms & integrations
Sections ↑The client material describes bilateral relationships reached through venues, brokers and existing market-technology providers, including execution-management systems and FX ECNs. It also describes separating institutional and retail brokerage flow so that liquidity can be configured for each. XTX Markets Limited’s July 2026 disclosure specifies direct FIX API connections or agreed third-party platforms for orders and transactions.[1][4]
XTX’s cover sheet, completed in September 2025, identifies both last-look use and zero hold time. Zero hold time means checks begin on receipt without an added waiting interval; the checks can still result in rejection. The disclosure permits both symmetric and agreed asymmetric configurations, so the agreed stream is the useful unit of comparison.[2]
Pricing & commercial terms
Sections ↑FX execution arrangements
| Arrangement | Published behaviour | Commercial consequence |
|---|---|---|
| Last look with zero hold time | Price, credit and operational checks. Default price checking is symmetric without tolerance; agreed alternatives may apply. | The displayed price is subject to acceptance.Source 3 |
| No-last-look stream | Removes market-price last look; size and risk limits remain. Latency thresholds apply and the stream may be unavailable around market announcements. | XTX discloses wider spreads than its last-look stream.Source 3 |
| Execution Algo | Principal execution using XTX’s prevailing mid-price; partial fills and incomplete execution are possible. | An execution fee is added to the mid-price and communicated separately to the counterparty.Source 3 |
The FX trading-practices document describes bid-offer pricing that varies with the counterparty and transaction, rather than a universal public spread. Ordinary accepted requests are filled completely unless otherwise requested; Execution Algo orders can differ. A cost comparison needs the agreed stream, executable size, acceptance behaviour and resulting hedge price, plus any separately charged access costs.[3]
These distinctions affect what execution data can demonstrate. A narrow displayed spread can coexist with rejected requests; a wider stream can have different acceptance conditions. Comparing the two requires the same instrument, size, observation period and treatment of rejected or partly completed business. A processing-speed figure alone cannot establish the overall cost of hedging customer flow.
Implementation & delivery
Sections ↑XTX Markets Limited’s client disclosure, whose body is dated July 2026, requires a valid Legal Entity Identifier for a transacting entity and written notice of changes. It also identifies exposure to XTX before a transaction is given up to a broker or clearing institution. The onboarding and reconciliation design should follow those legal entities through the complete transaction chain.[4]
The April 2026 business-continuity disclosure describes an Operational Resilience Group overseeing response planning, reviews and incident handling. It provides for alternative communications and support from other offices. It also says core trading or post-trade system loss can stop trading and expressly avoids guaranteeing a recovery time for every disruption.[7]
For a connecting broker, the practical acceptance work includes accepted and rejected requests, trade confirmations, positions and settlement records. A lost connection should be distinguished from a confirmed rejection before resubmitting an instruction.
Support & contacts
Sections ↑Published institutional contact routes
Scope Alternative to contacting the distribution or onboarding representative.
The complaints disclosure covers specified MiFID business of XTX Markets Limited and XTX Markets SAS, together with the stated client-facing US equity business. It provides acknowledgement within two business days after receipt, aims for resolution within ten business days and requires a final response within two months of receipt. These are complaint-handling clocks; the client’s production escalation arrangements serve a different purpose.[9]
For customers of XTX Execution Services LLC who cannot reach their XTX representative during a disruption, the business-continuity statement identifies BofA Securities as a clearing-firm fallback. That route is specific to the named US service, not a general XTX customer help desk.[7]
Permissions & service scope
Sections ↑The FCA’s firm search identifies XTX Markets Limited with reference 711945 and authorisation for specific activities and product types. The interactive permission detail was not available in the retrieved page. XTX’s own disclosure separately identifies UK, US, French, Singaporean and Indian entities; those company and regulatory descriptions should be matched to the actual counterparty rather than combined into a worldwide permission.[6][5]
The July 2026 UK client disclosure distinguishes professional clients from eligible counterparties and explains that protections vary with classification and the principal trading relationship. It also says many protections, including best execution in the described circumstances, do not apply to its professional-client dealings. A brokerage’s duty to its own customer and its institutional terms with XTX are therefore separate relationships.[4]
Operator & evidence
Sections ↑The XTX Markets group’s disclosure page distinguishes the website and technology company, XTX Markets Technologies Limited, from the companies carrying out particular trading businesses. A shared name, office or website is useful for identifying the group, while the agreement determines which company is the contractual counterparty.[5]
- Operator
- XTX Markets group; the applicable trading entity is identified in the client agreement
- Service scope
- Institutional liquidity and execution across FX, precious metals, NDFs and equities. Stream, product and entity scope vary by relationship; individual retail investors are excluded.
- Customer types
- Banks; Asset managers; Hedge funds; Retail brokers
- Delivery
- API
- Pricing publication
- Quote only
- Integrations
- Direct FIX API; Institutional trading venues; Execution management systems; FX ECNs
- Pricing scope
- Tailored institutional prices and execution arrangements; disclosed last-look, no-last-look and algorithmic routes have different economics.
- Implementation
- Client setup includes entity and LEI checks, agreed connectivity and execution configuration. Public resilience material describes incident response without a universal recovery-time guarantee.
- Support
- Institutional enquiries use [email protected]; formal complaints use [email protected]. Live operational escalation follows the client relationship.
- Permissions and regulatory scope
- FCA firm search identifies XTX Markets Limited, FRN 711945, as authorised for specific activities; detailed permissions were not exposed by the retrieved record. Other group-entity descriptions are attributed to XTX. No complete group permission inventory or universal retail protection is asserted.
Provider metadata checked 20 Oct 2026Source 1Source 2Source 3Source 4Source 8Source 9Source 6Source 5Source 7Source 10
Additional Information
Sections ↑XTX has published a specific impersonation warning: it does not accept deposits from or deal with individual retail investors, does not issue cryptocurrencies and has no smartphone trading app. The warning directs readers to its official website. This is a distinction between the genuine institutional business and services falsely using its identity.[10]
The FX cover sheet also states that XTX does not pre-hedge and does not trade during its last-look window. Those are disclosures about particular execution practices. They can inform counterparty review, while fill ratios, achieved prices and hedging costs still need to be assessed from the brokerage’s own defined trading records.[2]
Sources & further reading
- Clients: product coverage and access arrangements XTX Markets · Accessed 20 Oct 2026
- FX Global Code liquidity-provider disclosure cover sheet XTX Markets · 18 Sep 2025 · Accessed 20 Oct 2026
- Disclosures on eFX Trading Practices XTX Markets · Accessed 20 Oct 2026
- XTX Markets Limited: Regulatory Client Disclosures, July 2026 XTX Markets · Accessed 20 Oct 2026
- Disclosures, terms, notices and group entities XTX Markets · Accessed 20 Oct 2026
- XTX Markets Limited, firm reference 711945 Financial Conduct Authority · Accessed 20 Oct 2026
- Business Continuity Plan Summary Disclosure Statement, April 2026 XTX Markets · Accessed 20 Oct 2026
- Offices and contact details XTX Markets · Accessed 20 Oct 2026
- XTX Markets Customer Complaints Disclosure XTX Markets · Accessed 20 Oct 2026
- General notice regarding retail and cryptocurrency scams XTX Markets · Accessed 20 Oct 2026
This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.