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Wyden: digital-asset trading and brokerage operating infrastructure

Wyden Infinity combines order handling, treasury, settlement and accounting for institutional digital-asset services. Deployment choices, customer controls and counterparty arrangements determine how it fits a bank or broker’s operating model.

By FXBrokers.ai ResearchOperating status: ActivePublished Sources checked

Wyden supplies the software that coordinates institutional digital-asset trading across execution, treasury, settlement and accounting. Banks and brokers use it to connect a customer-facing service to liquidity venues, custodians and their internal systems. The central product, Wyden Infinity, supports both retail and institutional brokerage workflows.[1]

Services & brokerage operating models

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Specifications01

Three ways to use the platform

Three ways to use the platform
Use caseWorkflowOperating distinction
Retail brokerageCrypto spot trading, routing, funding controls, settlement and client accounting.The agency workflow executes with the liquidity provider before confirming the final client price. APIs and white-labelling support the institution’s own customer interface.Source 3
Institutional brokerageSpot and derivatives, including margin controls, collateral movements and segmented fees.Agency and principal execution are supported. Exposure, pricing and hedging rules can vary by client or strategy; instrument availability depends on the institution’s permitted business.Source 4
Alongside Crypto-as-a-ServiceClient orders, quotes, allocations, positions, P&L and bookkeeping around an outsourced execution/custody arrangement.Wyden coordinates client-side records and connections across the selected providers. The executing and custody counterparties retain their distinct roles in that arrangement.Source 5

Infinity combines pre-trade balance, position and exposure limits with treasury allocation across venues and custody locations. Post-trade functions calculate settlement amounts, initiate asset transfers, reconcile positions and maintain a double-entry ledger. This scope makes accounting and reconciliation part of the implementation, alongside order routing.[2]

Interfaces & ecosystem connections

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The product page lists FIX, REST and WebSocket APIs for integration with internal and external systems. A white-label interface is also offered. These are different access surfaces: connecting an existing banking application requires the API workflow, while a branded interface introduces its own configuration and user-access requirements.[2]

Specifications02

Examples in the published connection catalogue

Examples in the published connection catalogue
Connection typeListed examplesScope shown
Liquidity and tradingEDX; BullishTrading, market data, reference data and account data; supported instruments vary by connection.Source 6
CustodyTaurus; FireblocksCustody infrastructure connectivity; Taurus also lists tokenization and trading functions.Source 6
Banking and dataFinnova; KaikoCore banking integration and market-data services respectively.Source 6

Wyden describes a network of more than 65 connections across liquidity, custody, banking and data. That mixed catalogue is a technology coverage statement, not a count of execution venues available under every customer agreement. The particular connector, instrument set and counterparty relationship need to match the intended service.[6]

Crypto.com separately announced its Wyden integration in July 2024. The announcement expressly tied token availability to jurisdiction. It corroborates that integration relationship, while its historical asset count should not be treated as a current entitlement for every institution.[7]

Pricing & commercial scope

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Procurement is contact-led. The public pages direct institutions to the sales team and do not supply a monetary licence tariff. A proposal therefore needs to identify the selected deployment and services before a meaningful total can be compared. No public price is assumed for additional implementation or operating support.[8]

The platform’s fee engine is a separate matter from Wyden’s own charges. For retail flows it configures spreads, markups, fixed or percentage fees and pricing by client segment. Those settings govern what the institution charges its customers; they do not disclose the software subscription price.[3]

Multi-provider orchestration also leaves the underlying commercial relationships in place. Wyden’s architecture description distinguishes its common workflows from each execution or custody provider’s terms. The procurement model consequently needs to account for those external arrangements as well as the central software layer.[11]

Deployment & operating controls

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The current Infinity overview offers SaaS and a dedicated managed service. Deployment selection should be reflected in the agreed operating responsibilities and environment design.[2]

The published architecture gives each customer a dedicated software instance. The infrastructure underneath can be dedicated or shared. These are separate decisions: a single-tenant application does not, by itself, establish exclusive physical infrastructure. The retail page directs prospective customers to sales for detailed API documentation.[3]

Talan’s June 2026 partnership announcement describes a European implementation route covering architecture and regulatory design, core-banking integration, go-live and subsequent managed services. This is a partner-delivery option, with project scope to be agreed for the institution. The announcement provides no universal implementation deadline.[9]

Wyden describes routing that evaluates venue prices and available liquidity, records execution evidence and can fail over when a connected provider becomes unavailable. In implementation, those capabilities need to be exercised against the institution’s funded counterparties, limits and outage procedures. A routing feature alone does not establish that the complete customer service will continue through every incident.[10]

Support & official contacts

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The technical-support form requests the affected customer, service and system version, with fields for severity and environment such as development, UAT or production. It accepts attachments. These details support incident triage across different deployments; the public form does not state contractual response or recovery times.[12]

Published Wyden contact routes

SalesEmail
[email protected]Source 8

Scope Institutional product and commercial enquiries

General enquiriesEmail
[email protected]Source 8

Scope Corporate contact

Zurich officeTelephone
+41 44 291 14 85Source 8

Scope Published headquarters number

Technical supportWebsite
https://wyden.zendesk.com/hc/en-us/requests/newSource 12

Scope Submit an incident or service request

PrivacyEmail
[email protected]Source 14

Scope Data-protection requests

Service scope & assurance evidence

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Wyden describes itself as an ICT third-party provider under DORA that supports MiCA-regulated services. That is the stated technology-provider role; it does not establish a financial-services permission for this software profile. The homepage also makes principal and margin use conditional on the customer’s regulatory setup and risk appetite.[1]

The institutional product page states ISO/IEC 27001:2022 certification and an independent SOC 2 Type 2 and ISAE 3000 report for the SaaS platform. These are information-security and assurance claims. Their scope should be assessed against the specific service and hosting arrangement being purchased.[4]

The public trust portal lists ISO and SOC materials and a penetration-test report, but access to the underlying sensitive documents is controlled. A purchaser can request them to examine the covered system, audit period, exclusions and complementary customer controls. The public listing alone does not establish those details.[13]

The privacy policy identifies Wyden AG as controller or processor/subprocessor depending on the activity. It describes customer-related processing and use of contractually bound service providers. Data responsibilities therefore depend on the actual service relationship; the general website policy is not a substitute for the customer’s processing agreement.[14]

Operator & company background

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The Swiss Federal Statistical Office’s UID entry identifies Wyden AG, CHE-374.587.120, at Letzigraben 89 in Zurich. The entry shows active UID and commercial-register status and the register reference CH-020.4.052.342-1. These are corporate identity records.[15]

The company traces its origins to AlgoTrader, founded in Zurich in 2014. It introduced WIRESWARM for bank digital-asset order and execution management in 2020, adopted the Wyden brand in 2022 and launched Wyden Infinity in 2024. AlgoTrader and WIRESWARM are therefore relevant historical names within this provider family.[16]

Wyden’s history records a $16.9 million Series B in 2024 led by Truffle Capital, with participation from PostFinance, the SBI-Sygnum-Azimut Digital Asset Opportunity Fund and FiveT Fintech. The history page identifies founder Andy Flury as president of the board. Its October 2026 launch release names Rémy Schimmel Maillet-Contoz as CEO.[16][17]

Operator
Wyden AG
Service scope
Institutional digital-asset trading, treasury, settlement and accounting software for banks and brokers.
Customer types
Banks; Broker-dealers; Institutional digital-asset service providers
Delivery
SaaS; Managed service; API
Pricing publication
Quote only
Headquarters
Zurich, Switzerland
Platforms
Wyden Infinity
Integrations
FIX; REST; WebSocket; Liquidity and custody connectors; Core-banking connectors
Pricing scope
Sales-led procurement; the reviewed solution pages do not publish a monetary licence tariff.
Implementation
Dedicated customer software instances, configurable infrastructure and bank/API integration; partner implementation is available.
Support
Technical tickets record service, version, severity and environment; contractual service levels require the agreement.
Permissions and regulatory scope
Technology-provider scope; corporate registration and security assurance do not establish a financial-services licence.

Provider metadata checked 21 Oct 2026Source 1Source 2Source 3Source 4Source 8Source 9Source 12Source 15Source 16Source 6

Additional Information

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On 7 October 2026, Wyden announced its client-side and orchestration solution for institutions using Crypto-as-a-Service. The release emphasizes retained control over customer orders, pricing, allocations and records while coordinating one or several external providers. This recent extension makes the boundary between the institution’s own operations and outsourced execution/custody especially relevant when scoping a deployment.[17]

Follow the evidence

Sources & further reading

  1. Institutional platform overview Wyden · Accessed 21 Oct 2026
  2. Wyden Infinity functions and interfaces Wyden · Accessed 21 Oct 2026
  3. Connectivity catalogue Wyden · Accessed 21 Oct 2026
  4. Crypto.com integration announcement Crypto.com · 19 Jul 2024 · Accessed 21 Oct 2026
  5. Sales, support and office contacts Wyden · Accessed 21 Oct 2026
  6. Talan implementation partnership Wyden · 22 Jun 2026 · Accessed 21 Oct 2026
  7. Routing and operational resilience capabilities Wyden · 23 Sep 2026 · Accessed 21 Oct 2026
  8. Provider orchestration and operating dependencies Wyden · 18 Sep 2026 · Accessed 21 Oct 2026
  9. Technical support request form Wyden · Accessed 21 Oct 2026
  10. Public trust and security portal Wyden · Accessed 21 Oct 2026
  11. Operator and privacy-processing roles Wyden · Accessed 21 Oct 2026
  12. Wyden AG official UID entry Swiss Federal Statistical Office · Accessed 21 Oct 2026
  13. Company history and funding milestones Wyden · Accessed 21 Oct 2026
  14. Client-side orchestration launch Wyden · 7 Oct 2026 · Accessed 21 Oct 2026

This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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