Skip to content
Broker news. Connected. RSS feed
FXBROKERS

A clearer view of the broker industry.

Industry ProvidersProvider profile

ThetaRay: financial crime detection, screening and AI investigation

ThetaRay combines transaction monitoring, customer and payment screening, dynamic risk assessment and RAY investigation assistance. Its financial-institution platform uses behavioural analysis and auditable case workflows, with SaaS delivery and separately documented enterprise deployment arrangements.

By FXBrokers.ai ResearchOperating status: ActivePublished Sources checked

ThetaRay supplies financial crime software to banks, fintechs and payment-service providers. Its current portfolio connects detection of unusual transactions with screening, customer-risk assessment and investigation. For a broker or financial institution, the relevant work concerns customer and money-flow controls, supported by case evidence and staff review.[2]

Products and compliance workflows

Sections ↑
Reference table01

Current product coverage

Current product coverage
ProductDocumented functionOperational role
Transaction MonitoringBehavioural analysis of transactions, with network context, explanations and an investigation history.Produces suspicious-activity alerts for assessment by the financial institution.Source 3
Transaction and Customer ScreeningChecks transactions and people or entities against sanctions, watchlists, PEP information and adverse media.Supports screening during onboarding and payment processing.Source 5
Customer Risk AssessmentCombines customer information and behaviour into an evolving risk assessment.Updates risk understanding throughout the customer relationship.Source 6
RAYCollects and analyses case evidence, prepares investigation reports and recommends next steps.Assists analysts within the investigation workflow, with human control retained.Source 4

Transaction Monitoring analyses relationships between activity, customers and external information to identify patterns across accounts and jurisdictions. The fact sheet describes domestic and cross-border monitoring, decision histories and auditable alerts. Named use cases include layering, structuring and money-mule activity. These are intended detection capabilities; the supplier’s descriptions do not establish a guaranteed detection rate for a particular customer’s data.[7]

Screening combines machine learning with deterministic matching and secondary attributes such as birth date, address and entity type. Customers can configure screening criteria and risk context. Its fact sheet also describes risk scoring using transaction history, geography and connections to higher-risk entities, with real-time alerts. Screening outputs therefore need a defined review and escalation process.[8][5]

Customer Risk Assessment uses KYC records, transaction information, external databases and adverse media to create a changing customer profile. It can categorise customers into risk tiers and update scores as activity changes. These scores support onboarding and ongoing review; the firm must decide which actions its policies require for each level of risk.[9]

Interfaces and investigation context

Sections ↑
Reference table02

Documented integration methods

Documented integration methods
AreaPublished interface or relationship
ScreeningRESTful API, with configuration of matching strategies and screening criteria.Source 5
Transaction MonitoringThe supplier describes a REST API-based, cloud-ready application.Source 12
Partner deliveryWhite-label API arrangements and partner enablement covering product, technical and industry knowledge.Source 10

RAY’s product page places its assistant in ThetaRay’s Investigation Center. It gathers case data, checks customer and counterparty activity against KYC information, reviews geographies and historical alerts, and organises a report. Analysts can use conversational questions, document summaries and controlled open-source research to examine the evidence and determine subsequent action.[4]

A current ThetaRay white paper describes RAY as an API-based layer for existing case-management environments. Its FX-institution example connects ThetaRay detection with Casmex and NICE Actimize. Compatibility, access permissions and connector work need confirmation for each customer.[11]

Pricing and published contract terms

Sections ↑

ThetaRay directs prospective customers to a discovery call. The reviewed product and sales pages do not publish a standard monthly subscription, per-transaction amount or setup charge. The commercial proposal needs to specify purchased solutions, usage volumes, implementation and support.[14]

Reference table03

Terms published on the supplier’s site

Terms published on the supplier’s site
ItemPublished position
Charges and paymentOrder-form pricing; default USD wire payment within 30 days of invoice, non-refundable and excluding taxes.Source 13
Transaction countingEach submitted item or record counts; sending identical data to different ThetaRay solutions counts separately.Source 13
Term and renewalAbsent an order-form term: three years. Automatic three-year renewal unless written notice is given at least 60 days before expiry.Source 13
Renewal pricingAnnual fees increase by the greater of 5% or the specified CPI-U increase, unless different pricing is notified at least 30 days before renewal.Source 13
Third-party useProviding services to third parties requires permission in the agreement.Source 13
TerminationAccess ends immediately; ThetaRay may delete customer data. Agree export and transition arrangements beforehand.Source 13

Deployment and implementation work

Sections ↑

ThetaRay describes its standard offering as SaaS. A deployment still needs a defined data scope, links between customer and payment records, agreed investigation responsibilities and acceptance testing. The quality and completeness of those inputs affect what the monitoring and risk models can observe. The public company page does not set one implementation duration for every customer.[2]

The Customer Risk Assessment page describes a sequence beginning with data exploration and the institution’s requirements. It then classifies customers, develops a semi-supervised model and uses weighted features to explain the assessment. Ongoing review happens through the Investigation Center. This makes risk categorisation and the institution’s review process part of the implementation, rather than simply switching on a score.[6]

The white paper also reports RAY running within a European banking group’s own private infrastructure, with data retained inside its security perimeter. That case progressed through real-alert scoping, tuning, user acceptance testing and phased production. It shows an enterprise delivery arrangement; it does not establish an off-the-shelf on-premises entitlement for every ThetaRay module.[11]

The public privacy policy describes safeguards, purpose-dependent retention and possible transfers outside the EEA under adequacy decisions or contractual protections. It identifies website and service information broadly, but does not specify one hosting region or a retention schedule for every institutional deployment. Those details should be established for the actual datasets and contracted service.[15]

Support and contact routes

Sections ↑

Contracted support is governed by the SaaS service-level agreement; professional services require agreed scope. Public response times are not specified.[13]

The partner programme describes training and enablement for commercial and technical teams. That partner offer is separate from a customer’s support entitlement. Buyers should establish who owns operational incidents, integration changes and model questions, and how escalation works across any participating implementation partner.[10]

Official contacts

General and commercial enquiriesEmail
[email protected]Source 14

Scope Contact the supplier about products or a discovery call.

Sales contact formWebsite
https://thetaray.com/contact/Source 14

Scope Published discovery-call and regional contact route.

Assurance informationWebsite
https://trusthub.thetaray.com/Source 14

Scope Trust Center linked from the supplier site; report access and scope require confirmation.

Assurance and regulatory responsibility

Sections ↑

ThetaRay reports ISO 27001 certification and describes its monitoring results as explainable with audit trails. The public marketing page does not supply the certificate’s full scope or an assurance-report date. The Trust Center is the supplier’s route for further material; certification should be matched to the service and operating environment under consideration.[12]

An October 2025 announcement reports that Kaufman Rossin completed validation of the AML Transaction Monitoring and OFAC Screening modules in August 2025. It concerns those models’ accuracy, transparency and governance. The announcement describes plans to extend validation to other modules, so it should not be read as evidence that every later RAY feature or customer configuration received the same review.[17]

Screening and monitoring support an institution’s compliance processes. Model validation provides evidence about a specified system; it is not a banking, brokerage or payment-service authorisation, and does not determine whether a customer’s entire AML programme is effective. The purchased product, available data and operating controls must be assessed together.[17]

Company and product lineage

Sections ↑

The current company page names Brad Levy as chief executive. ThetaRay’s privacy policy identifies ThetaRay Ltd. and an international headquarters in Hod HaSharon, Israel; its modern-slavery statement also identifies ThetaRay Inc. and affiliates. Current office contacts include New York, London, Madrid and Dubai.[2][15][18]

The customer’s order form identifies the contracting ThetaRay entity.[13]

ThetaRay acquired Screena in July 2024, bringing its cloud screening technology into the wider product suite. The acquisition announcement names JVP and Portage among the company’s principal investors. Screena is therefore part of this provider family, while those investment relationships do not make unrelated portfolio companies part of the offering.[16]

Earlier company material uses SONAR for the SaaS transaction-monitoring product and records the initial Screena partnership in April 2022. The current site presents Transaction Monitoring, Screening, Customer Risk Assessment and RAY as its principal product names. Historical SONAR references should be read in that product-line context.[19][1]

Operator
ThetaRay Ltd. and affiliated companies; contracting entity specified in the order form
Service scope
AML transaction monitoring, screening, customer risk assessment and investigation assistance.
Customer types
Banks; Fintechs; Payment-service providers; Financial institutions
Delivery
SaaS; API
Pricing publication
Quote only
Headquarters
Hod HaSharon, Israel
Platforms
Transaction Monitoring; Transaction and Customer Screening; Customer Risk Assessment; RAY
Integrations
REST APIs; Partner white-label API; Case-management integration scoped to the customer
Pricing scope
Discovery-led pricing; scope and charges are set in the commercial order.
Implementation
SaaS and API integration; a separate RAY customer case documents private-infrastructure deployment.
Support
Contracted SaaS support and separately agreed professional services.
Permissions and regulatory scope
Financial crime detection and investigation technology supporting institutional compliance.

Provider metadata checked 21 Oct 2026Source 2Source 16Source 14Source 1Source 10Source 15Source 5Source 12Source 19Source 13Source 11

Additional Information

Sections ↑

ThetaRay’s public examples and marketing material report reductions in alerts and investigation effort. Those outcomes depend on the customer, dataset, configuration and comparison period. They are not universal service levels. A useful evaluation therefore measures both the workload produced and the quality of detected activity on the institution’s own representative data.[3]

The supplier’s current architecture paper describes feeding structured analyst outcomes back into detection and testing model changes before production. For an institution adopting that process, model-change approval and evidence retention need defined owners. An analyst’s case disposition can become an input to a changing control, making consistent recording and review consequential beyond the individual case.[11]

Follow the evidence

Sources & further reading

  1. ThetaRay platform ThetaRay · Accessed 21 Oct 2026
  2. About ThetaRay ThetaRay · Accessed 21 Oct 2026
  3. Transaction Monitoring ThetaRay · Accessed 21 Oct 2026
  4. RAY investigation suite ThetaRay · Accessed 21 Oct 2026
  5. Transaction and Customer Screening ThetaRay · Accessed 21 Oct 2026
  6. Customer Risk Assessment ThetaRay · Accessed 21 Oct 2026
  7. Transaction Monitoring fact sheet ThetaRay · Accessed 21 Oct 2026
  8. Screening fact sheet ThetaRay · Accessed 21 Oct 2026
  9. Customer Risk Assessment fact sheet ThetaRay · Accessed 21 Oct 2026
  10. Partner programme ThetaRay · Accessed 21 Oct 2026
  11. Terms of Service ThetaRay · Accessed 21 Oct 2026
  12. Contact ThetaRay ThetaRay · Accessed 21 Oct 2026
  13. Privacy Policy ThetaRay · 19 Sep 2025 · Accessed 21 Oct 2026
  14. Acquisition of Screena ThetaRay · 30 Jul 2024 · Accessed 21 Oct 2026
  15. ThetaRay and Kaufman Rossin model validation ThetaRay · 27 Oct 2025 · Accessed 21 Oct 2026
  16. Modern Slavery Act Statement ThetaRay · Accessed 21 Oct 2026
  17. SONAR and the original Screena partnership ThetaRay · 6 Apr 2022 · Accessed 21 Oct 2026

This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

Report an error or submit an update