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Options Technology: market data, financial networks and managed infrastructure

Options Technology combines market-data delivery, financial connectivity, application hosting and managed workplace services. Its PrivateMind AI platform has separate usage, data-handling and commercial terms.

By FXBrokers.ai ResearchOperating status: ActivePublished Updated Sources checked
  • AtlasFeed, AtlasEnterprise and AtlasInsight perform different data-delivery, distribution and investigation roles.
  • Application hosting is offered through dedicated, shared and managed public-cloud arrangements.
  • PrivateMind’s public AI allowance and data controls have their own scope.

Services & customers

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Options Technology supplies the infrastructure, market data and managed technology used by financial firms to run trading and business systems. Its current range joins the Atlas data and connectivity products with application hosting, workplace IT, security and the PrivateMind AI platform. For a brokerage, these services can support price consumption, trading-system operation, office users and technical investigation. The scope is infrastructure and data delivery; connecting a system to a market or hosting an execution application is distinct from supplying the broker’s liquidity or acting as its trading counterparty.[1]

Specifications01

Main services and the work they perform

Main services and the work they perform
ProductPublished functionTypical operating use
AtlasFabricNetwork connectivity, timing and provisioning across financial-market locations.Connect trading infrastructure and its data sources.Source 2
AtlasFeedNormalized real-time and historical market-data delivery.Supply applications through APIs, files and supported data interfaces.Source 3
AtlasEnterpriseDistribution and permissioning across proprietary and third-party data.Manage a firm’s internal market-data environment and vendor transition.Source 4
AtlasAppsHosting and operation of capital-markets applications.Support execution, risk, compliance and post-trade systems through their lifecycle.Source 6
AtlasWorkplaceManaged desktops, office technology, endpoints and cloud/server infrastructure.Support institutional users and business operations.Source 21
AtlasInsightPacket capture, protocol decoding and performance investigation.Investigate data delivery and application/network events.Source 5
PrivateMindManaged AI infrastructure, models and workspaces.Run controlled AI and development workloads with Options operating the platform.Source 17

AtlasFabric describes a global backbone with Layer 1 connectivity, precision time services and automated provisioning. These functions sit beneath the applications that generate or consume trading messages. They matter to a broker because connectivity, clock consistency and the visibility of changes affect how systems are operated and investigated. The advertised network architecture does not create a single latency guarantee for every route: the endpoints, chosen connectivity and service terms define the actual deployment.[2]

AtlasWorkplace addresses the staff and office side of the business. Its published scope includes managed desktops, endpoint controls, global user access, cloud and server infrastructure, and ongoing support. This is broader than housing a trading server in a data centre. It allows a firm to obtain managed user technology alongside specialist financial applications, while retaining the need to define which users, devices and services are included in its own environment.[21]

Platforms & integrations

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Platforms & products02

Market-data delivery and consumption

Market-data delivery and consumption
InterfacePublished mechanicsMaterial distinction
AtlasFeed APIClient libraries cover C++, C#, Java, JavaScript and Python; the same API supports TCP and multicast delivery.TCP subscriptions select symbols and event types; multicast provides the full feed.Source 3
TickLogger filesTickLogger records unconflated tick-by-tick data in the API format, with intraday FTP/SFTP downloads and an Amazon S3 archive advertised back to 2017.Delayed and end-of-day access is subject to exchange policies.Source 3
Snapshot and time seriesThe feed provides last-value snapshots and intraday tick or OHLC requests.A current snapshot, full event stream and time-series response serve different application needs.Source 3
AtlasEnterprise distributionAtlas API and TREP interfaces support proprietary and external data.Data dictionaries, symbology conversion and permissioning can be coordinated across the environment.Source 4

AtlasEnterprise is relevant when changing data vendors or joining data that uses different names and field definitions. Options describes a progressive migration model, with multiple data dictionaries and symbology mappings, rather than requiring the whole organization to switch simultaneously. Administration is available through a portal and web API. This separates the application’s data-consumption logic from some of the work of permissioning and distributing the underlying sources, while leaving the precise fields and rights dependent on the enabled data products.[4]

AtlasInsight works at a different layer from a normalized feed. It captures and decodes network traffic, with published protocol examples including FIX, OUCH and ITCH. Options describes analysis of feed A/B differences, latency, TCP resets, gaps, ordering problems and order-entry behavior, plus structured export for systems such as KDB+. Deployment is offered as a standalone appliance or software subscription in physical or cloud environments; captures can be stored and retrieved as PCAP files. That creates evidence for technical investigation: an operations team can examine what was observed on the wire instead of relying only on an application’s final status message.[5]

Pricing & commercial terms

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The Atlas product and hosting pages use a sales-led model and do not publish one numerical price covering network capacity, data products, hosting and operational support. Deployment changes the service being bought: a dedicated environment, a shared environment and managed public cloud are different arrangements.[7]

Pricing & charges03

Public PrivateMind commercial scope

Public PrivateMind commercial scope
OfferPublished basisCurrent qualification
FreePrice displayed as $0, with $10 of usage per user each month.Subject to the published fair-use policy.Source 18
Pay as you goCard-funded credits are described.Marked coming soon on the pricing page.Source 18
EnterpriseCommitted spending or dedicated GPU capacity is quoted for the organization.Capacity, region and term determine the proposal.Source 18
Usage controlsLimits can be set per API key, user and organization.The platform enforces budget caps rather than merely displaying alerts.Source 18

PrivateMind makes its current per-model rate card available on request. Batch processing is offered at half the applicable normal token rate in exchange for a completion window. The discount therefore does not establish a universal published token price.[18]

PrivateMind’s Terms of Service page says its terms are being finalised ahead of full launch and are available on request. The free allowance and quoted enterprise capacity therefore do not supply a complete public statement of subscription, renewal or exit rights.[22]

PrivateMind’s fair-use policy also prohibits reselling the platform or offering its AI-generated content as a service.[19]

Implementation & delivery

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At a glance04

Application hosting choices

Application hosting choices
ModelPublished deliveryWorkload distinction
Dedicated private cloudSingle-tenant infrastructure.For a deployment requiring its own environment and performance configuration.Source 7
Shared private cloudManaged multi-tenant infrastructure.Presented for workloads that are less sensitive to latency.Source 7
Managed public or hybrid cloudAWS, Azure and hybrid environments under the Atlas operating model.Allows application deployment to follow the workload and existing architecture.Source 7

AtlasApps describes support across deployment, upgrades and the ongoing operation of financial applications, including L1–L3 support. The distinction is between managing the infrastructure and managing the application lifecycle on top of it. A hosted order-management or risk application still has its own software features and licensing scope; obtaining hosting from Options does not establish that every third-party application is included in the service charge. The implementation needs to identify which team owns application changes, infrastructure changes and the handoff between them.[6]

The professional-services offer adds project management, implementation, staff training and custom reporting. Options identifies experience with Advent Geneva, APX and Axys and with Tradar Insight, including trade interfaces, price loading and reconciliation. These are concrete examples of integration work beyond provisioning compute. They are particularly relevant where a migration involves portfolio or accounting records as well as the runtime environment. The published description supports a project-led service, rather than a universal self-service activation time for every financial application.[15]

Support & contacts

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Options describes 24/7/365 follow-the-sun support and custom SLAs. The public support page provides regional telephone routes, email, ticketing and status access, and retains a separate support route for ACTIV market-data customers. The distinction matters when an incident spans hosted infrastructure and a particular data feed: the escalation path should identify the responsible service team as well as the severity and contractual response target.[9]

Published service contacts

SalesEmail
[email protected]Source 11

Scope Product and deployment enquiries.

Global supportEmail
[email protected]Source 9

Scope Published general support route.

UK and Europe supportTelephone
+44 20 7070 5222Source 9

Scope Regional support telephone route.

US supportTelephone
+1 646 205 2555Source 9

Scope Regional support telephone route.

Asia supportTelephone
+852 3166 5222Source 9

Scope Regional support telephone route.

PrivateMind supportEmail
[email protected]Source 19

Scope AI-platform support published in its fair-use policy.

Privacy enquiriesEmail
[email protected]Source 8

Scope Contact in the website Privacy Statement.

AtlasVision provides a customer view of network status, latency and historical information, including city-pair and bandwidth filters. Its published timing convention is UTC. That gives technical teams a common reference when comparing an event across locations or correlating it with application logs. A monitoring display supplies operational evidence, while the contracted service level remains a separate term; viewing a healthy status at one moment is not proof of an annual availability outcome.[12]

Permissions & service scope

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AtlasEnterprise’s permissioning tools control who receives enabled information inside the distribution environment. Those technical permissions are separate from the source contract’s grant of use or redistribution rights.[4]

AtlasFeed’s file description expressly makes delayed and end-of-day access subject to exchange policies. The available interface and the customer’s data entitlements therefore need to be considered together.[3]

In February 2026, Options announced its fifteenth consecutive year of SOC compliance, citing SOC 1 Type 2 and ISAE 3402, SOC 2 Type 2 and SOC 3 Type 2 work. The announcement identifies multiple products in scope, including trading infrastructure, workplace, apps, security, AtlasInsight and PrivateMind. Those are provider-reported assurance results. The relevant report still determines the covered systems, controls and period; a general group statement should not be expanded into a financial permission or a guarantee about every customer configuration.[14]

The publicly accessible Options Privacy Statement concerns website and marketing activity and directs readers to request the full Privacy Policy. It does not establish a complete production-data retention or exit schedule for a hosted trading application. PrivateMind’s own website privacy policy, updated 13 October 2026, covers enquiries, sign-in and the public playground; it tells playground users not to enter personal or confidential information. These website policies are distinct from service-specific fair-use, security and processing terms. The hosting contract and applicable processing terms remain the place to establish how a particular production environment is returned, retained or deleted.[8][23]

Operator & evidence

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Options’ history distinguishes founder Nigel Kneafsey’s consulting origins in 1991 from incorporation in 1993. Subsequent expansion included Fixnetix and ACTIV, followed by Packets2Disk and the Atlas product development. These additions help explain the present combination of connectivity, data delivery and diagnostic tools. The history is relevant to product continuity, but an acquired name is not automatically the contracting entity for every current service.[10]

Event timeline05

Recent ownership and capability changes

Recent ownership and capability changes
DateConfirmed developmentRelevance to the current service
16 October 2024Options announced investment from Vitruvian and a transition from Abry ownership.The announcement establishes the ownership transition without providing a universal service-contract change.Source 16
31 March 2026Options announced completion of the Crossvale acquisition.Adds private-cloud, container, application-modernization and database-migration capability.Source 13

The current contact page lists regional entities including Options Technology Ltd, Options Information Technology LLC, Options Technology (Asia) Ltd and Options Financial Technology Pte Ltd. The group brand therefore needs to be separated from the legal entity in a customer’s order or agreement. The March 2026 Crossvale completion announcement identifies Danny Moore as chief executive and describes the expansion of modernization capabilities around private cloud and AI.[11][13]

Operator
Options Technology group; published regional entities include Options Technology Ltd and Options Information Technology LLC
Service scope
Market data, financial connectivity, application and workplace hosting, diagnostic tools and managed AI infrastructure.
Customer types
Broker dealers; Banks; Asset managers; Hedge funds; Financial software vendors; Fintech firms
Delivery
Managed service; Hosted; API; On premises; Hybrid
Pricing publication
Public and quoted pricing
Platforms
AtlasFabric; AtlasFeed; AtlasEnterprise; AtlasApps; AtlasWorkplace; AtlasInsight; AtlasVision; PrivateMind
Pricing scope
Atlas terms are sales-led. PrivateMind publishes a limited free allowance; pay-as-you-go is marked coming soon and enterprise AI capacity is quoted. Public service terms remain on request ahead of full launch.
Implementation
Dedicated, shared and managed public-cloud deployment; professional services cover applications, interfaces and migration.
Support
24/7/365 follow-the-sun support with custom SLAs and regional contact routes.
Permissions and regulatory scope
Infrastructure and information services. Data permissioning, source licences and customer contracts define use; SOC assurance is distinct from financial authorisation.

Provider metadata checked 20 Oct 2026Source 1Source 11Source 7Source 9Source 4Source 18Source 3Source 6Source 15Source 14Source 22

Additional Information

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PrivateMind is now presented through its own site as an Options-operated AI stack, combining infrastructure, a control plane, models, workspaces and platform engineers. It offers an OpenAI-compatible API and coding or quantitative workspaces, including an AtlasFeed-connected proposition. A connection inside a workspace does not itself confer rights to every dataset. The platform also distinguishes privately hosted open-weight models from optional frontier-model routes, which matters to where a request is processed.[17]

Protections & eligibility06

PrivateMind data and action controls

PrivateMind data and action controls
ControlPublished arrangementScope of the protection
Frontier-model routingDisabled by default; an administrator can enable it.Requests routed to an external frontier service leave the Options network.Source 20
Client separation and memorySeparate client databases; memory needs organization and individual opt-in.Personal memory can be deleted, rather than being assumed active for every user.Source 20
Enterprise administrationRegional choice, access controls, audit logs and compliance export are described.These are PrivateMind controls; they are not automatically the terms of every Atlas deployment.Source 20
Training and human reviewPrompts and outputs are not used to train or improve models; other client-data training requires prior written consent.The fair-use policy requires human review for automated decisions.Source 19
Operational loggingWebchat and API use is logged for security, abuse detection and service integrity.The Privacy Notice/DPA sets retention; the no-training commitment does not mean zero retention.Source 19

PrivateMind’s fair-use policy sets a separate incident-notification promise: without undue delay and within 48 hours after confirming a security incident. The starting point is confirmation, not simply the first suspected event. It also cautions against submitting regulated financial-account or card data, sensitive categories of personal data or secrets unless the enterprise agreement authorizes that use. Those provisions define the AI service’s permitted operating context and should not be replaced by the broad assumption that a private model accepts every kind of production financial information.[19]

Follow the evidence

Sources & further reading

  1. Options Technology: financial technology infrastructure Options Technology · Accessed 20 Oct 2026
  2. AtlasFabric Options Technology · Accessed 20 Oct 2026
  3. AtlasFeed Options Technology · Accessed 20 Oct 2026
  4. AtlasEnterprise Options Technology · Accessed 20 Oct 2026
  5. AtlasInsight, powered by Packets2Disk Options Technology · Accessed 20 Oct 2026
  6. AtlasApps Options Technology · Accessed 20 Oct 2026
  7. AtlasApps Cloud Agnostic Hosting Options Technology · Accessed 20 Oct 2026
  8. Options website Privacy Statement, July 2024 Options Technology · Accessed 20 Oct 2026
  9. Options support Options Technology · Accessed 20 Oct 2026
  10. Options company history Options Technology · Accessed 20 Oct 2026
  11. Options offices and contact entities Options Technology · Accessed 20 Oct 2026
  12. AtlasVision Options Technology · Accessed 20 Oct 2026
  13. Crossvale acquisition completed, 31 March 2026 Options Technology · Accessed 20 Oct 2026
  14. Professional services Options Technology · Accessed 20 Oct 2026
  15. Vitruvian investment announcement, 16 October 2024 Options Technology · Accessed 20 Oct 2026
  16. PrivateMind managed AI platform Options Technology · Accessed 20 Oct 2026
  17. PrivateMind pricing Options Technology · Accessed 20 Oct 2026
  18. PrivateMind Fair Use Policy, effective 27 July 2026 Options Technology · Accessed 20 Oct 2026
  19. PrivateMind security Options Technology · Accessed 20 Oct 2026
  20. AtlasWorkplace Options Technology · Accessed 20 Oct 2026
  21. PrivateMind website Privacy Policy, updated 13 October 2026 Options Technology · Accessed 20 Oct 2026

This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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