Services and the broker eligibility boundary
Sections ↑Nium is a payment-infrastructure provider, but its currently linked business policy places securities brokers and trading, exchange and wealth-management activities in the prohibited list. That boundary applies before comparing payment features or commercial terms.[2]
Its broader proposition connects collections, multicurrency balances, conversion, payouts and card programmes. The published payout documentation supports business and individual flows, delivered to bank accounts, cards, digital wallets or cash pickup where available. Nium advertises coverage across more than 190 countries; a particular method and corridor still determines the available route.[20]
Core payment functions
| Function | Operational role | Product distinction |
|---|---|---|
| Payins | Collect third-party funds or add money from the customer’s own payment sources. | Funding channels include bank transfers, virtual account numbers, cards and direct debit.Source 21 |
| Wallets | Maintain balances in the currencies enabled for the programme. | Local virtual account numbers support collection and reconciliation; they link to an underlying physical bank account.Source 22 |
| Payouts | Send single or batch payments through APIs or the portal. | Nium Connect accepts existing SWIFT MT or ISO 20022 messages for financial institutions.Source 20 |
| Card issuance | Issue and manage prepaid or debit, physical or virtual cards. | APIs cover activation, blocking, replacement, limits, 3DS and supported wallet tokenisation.Source 29 |
| Payment FX | Convert wallet funds for subsequent payments or card spending. | Informational market rates and executable conversion quotes are different objects.Source 23 |
Under the Pay In/Pay Out terms, a virtual bank account number is a notional reference to the settlement account, not an independently funded end-customer bank account. Stablecoin payin is also specifically structured: a digital-asset partner receives, screens and converts the asset, while Nium credits fiat to the available balance. Nium says it never holds that digital asset. This is a one-way funding service, without asset withdrawal through the same service; correct network and destination details are essential because the on-chain transfer is irreversible.[4]
Integration and transaction controls
Sections ↑Production and Sandbox use separate client identifiers and API credentials. Authentication combines the x-api-key header with the client identifier in the request path. Production access is arranged through Nium’s account or support team, and integrations need the documented IP allowlist configuration. These credentials confer payment-system access and belong in controlled server infrastructure.[11]
API and event behaviour
| Control | Documented behaviour | Integration consequence |
|---|---|---|
| Idempotency | POST requests use x-request-id; the first saved result is reused, including a 500 response. Keys may be removed once at least 24 hours old. | A reused key after removal can create a fresh request.Source 12 |
| General request limits | Production defaults to 100 requests/second with burst 50; Sandbox to 20/second with burst 20. | Higher limits require an agreed configuration.Source 13 |
| Transfer Money | Three transactions/second per wallet. | This specific limit differs from the general API limit.Source 13 |
| Webhook acknowledgement | Default delivery is at most once: timeout or non-200 response does not trigger a retry. | Retries must be enabled for selected event types through Nium.Source 14 |
| Enabled webhook retries | Up to 20 retries at five-minute intervals, approximately 100 minutes, retaining the same x-request-id. | Deduplicate redeliveries and retrieve fuller transaction detail through the API.Source 14 |
The payout lifecycle gives useful accounting distinctions. FAILED means rejection by Nium’s internal validation before reaching a bank or clearing system; RETURN means a receiving-bank return. PAID means the partner bank has sent money to the beneficiary bank, not that the final customer has been credited. Status can be retrieved using Nium’s system reference or the client’s externalId. Customer cancellation is normally limited to scheduled payouts that have not begun.[24]
Pricing, funding and FX commitments
Sections ↑Nium quotes pricing according to the use case, transaction volumes and integration type. Its public sales page does not provide a standard broker tariff. The figures and conditions below come from the named service agreements or technical documentation; they are not a universal price list for every Nium entity.[25]
Commercial terms and configurable charges
| Item | Published basis |
|---|---|
| Platform agreement invoices | Due seven days from invoice; overdue balances attract 2% monthly or the lower legal maximum.Source 3 |
| Reserve or security request | Provide it within 30 days after written request, or a longer period Nium considers reasonable.Source 3 |
| FX quote | Interbank rate plus agreed markup; supported locks range from five minutes to 24 hours, with longer locks increasing markup.Source 23 |
| Off-market conversion | Enabled during onboarding; isOffMarket indicates a fee on five-minute quotes or immediate conversions.Source 23 |
| Customer charges and controls | Configured fees can vary by customer; card restrictions, wallet limits and verification-based limits are separate controls. Nium directs clients to consult its legal/compliance teams before introducing fees.Source 27 |
The separately documented FX Forward service is provided directly by Nium Fintech Limited. It is limited to identifiable goods, services or direct-investment payments, prohibits speculation and standalone FX trading, and is described as outside FCA-regulated investment services and FSCS cover. Payment-account safeguarding remains governed by the underlying payment agreement.[5]
FX Forward funding mechanics
| Stage | Documented rule |
|---|---|
| Booking | Binding only after acceptance, reserved margin and placement of the corresponding hedge; a failed hedge releases the reserve.Source 5 |
| Term and hours | Settlement within 30 days of booking; service hours 05:00–20:00 UTC when the currency pair is available.Source 5 |
| Settlement | Full source amount, separate from margin, must be available by 17:00 on settlement day in the payment-provider location. No rollover, extension or partial drawdown.Source 5 |
| Cancellation request | Identify the payment and reason; submit at least two business days before settlement, using the stated service-hours cutoff and payment-provider location.Source 5 |
| Losses and cancellation | Additional margin may be required; losses can exceed margin. Cancellation requires consent and completed hedge unwind, with no market gain credited.Source 5 |
Onboarding and operating access
Sections ↑The current version 5 onboarding flow combines corporate, individual and employee onboarding while retaining regional data objects and document requirements. Corporate applications distinguish the business, its authorised applicant and relevant stakeholders. Corporate payroll employees follow individual KYC requirements; spend-management employees have a different documented flow, including jurisdictional exceptions. This creates distinct records and verification paths within a programme.[26]
Nium’s hosted production FAQ describes AWS deployment across availability zones. Its security FAQ says data is encrypted at rest and describes database storage followed by S3 archiving. Customer penetration testing needs specific permission. These public architecture statements do not establish a universal customer-selected residency region or a contractual recovery-time commitment.[31][18]
Portal duties and access
| Operational task | Published role authority |
|---|---|
| Create or initiate beneficiary payouts | Manager, Approver and Admin.Source 19 |
| Approve payouts or move customer funds | Approver and Admin.Source 19 |
| Invite users, change roles or generate keys | Admin.Source 19 |
| View/download transaction reports | All listed roles, including Viewer and Developer.Source 19 |
| Respond to transaction RFIs | Manager, Approver and Admin.Source 19 |
The role guide is internally inconsistent about viewing API keys: the client-management grid excludes Viewer, while the API-key grid includes every role. That specific entitlement needs confirmation in the deployed configuration; the documented operational and approval distinctions above are consistent.[19]
Card programmes add their own delivery sequence. Physical-card turnaround is agreed with Nium and its personalisation process; receipt and activation precede use. The published issuing functions also cover employee spending, procurement and travel supplier payments, so card issuing should be assessed separately from accepting payment deposits.[29]
Support and incident visibility
Sections ↑The support FAQ refers critical-failure handling to the Master Services Agreement’s SLA without publishing numerical response or restoration targets. The sales page’s one-business-day enquiry response is a commercial-contact promise, not an incident-response commitment.[15][25]
Nium’s status guide separates portal, payout, payin, onboarding, card, FX and reporting components, with incident history and email subscriptions. It expressly excludes the availability of third-party partners. A green Nium component therefore does not describe the complete payment chain; account management or support handles further partner updates.[30]
Official contact routes
Business eligibility, entities and data roles
Sections ↑The June 2024 prohibited-business policy remains linked from Nium’s current legal hub. It names securities brokers and trading/exchange/wealth-management services under prohibition, including investment, stocks, securities, spot and futures. Its separate restricted list allows prior written approval for specified activities such as digital assets. That approval route should not be transferred to the prohibited broker category.[2]
Selected entity and permission evidence
| Entity or location | Verified scope | Evidence boundary |
|---|---|---|
| Nium Pte. Ltd. — Singapore | MAS Major Payment Institution: account issuance, domestic/cross-border transfer, merchant acquisition and e-money issuance. | Current MAS directory entry inspected.Source 8 |
| UAB NIUM EU — Lithuania | Electronic-money institution, authorization LB000420; also listed as a currency-exchange operator. | Current Bank of Lithuania record inspected.Source 9 |
| Nium Fintech Limited — UK | Nium discloses EMI authorization and FCA reference 901024. | FCA page returned a loading/CSS error; permission is attributed to Nium’s disclosure.Source 10 |
| Nium Inc. — US | Nium identifies bank-provider programmes with Community Federal Savings Bank and Cross River Bank. | Its US explanation distinguishes Nium’s service-provider role from custodial accounts held at the partner bank.Source 10 |
The September Platform Services Agreement specifically describes a platform client transmitting end-customer payment information rather than itself holding the stated payment-services licences. The contracting Nium entity is fixed by the Fee Schedule. That agreement model is distinct from the provider’s broader financial-institution marketing.[3]
The August DPA treats Nium and its client as independent controllers for the ordinary service relationship. Its processor appendix instead concerns a client processing Nium data under outsourcing; it should not be read as making Nium the client’s processor for all payment data. The controller provisions require incident notice without undue delay after awareness, rather than a general fixed 72-hour customer-notification promise.[6]
Company and development
Sections ↑Founded in 2014 by Prajit Nanu and Michael Bermingham, the business began as Instarem and adopted Nium in 2019. It remains privately held and co-headquartered in Singapore and San Francisco. Its stated investors include Vertex, BOND, Visa, NewView Capital and Temasek; investor participation does not make Nium a Visa operating business.[1]
Nium announced its acquisition of Cypher on 8 July 2026. The acquired company built a non-custodial crypto wallet and issuing business; its founder and engineering team joined Nium. The announcement links that expertise to Nium’s existing stablecoin-backed issuing and fiat/on-chain infrastructure, rather than presenting the acquisition as a new brokerage licence.[28]
The current Lithuanian register also preserves enforcement history: a EUR 40,000 fine dated 10 September 2024 for AML-law infringements and a EUR 10,000 fine dated 5 July 2022 concerning inaccurate balance and safeguarded-funds information. These historical actions appear alongside the current entity’s authorization record.[9]
- Operator
- Nium group; contracting entity specified by service and jurisdiction
- Service scope
- Payment, wallet, FX and card infrastructure; current-linked policy prohibits securities brokers and trading.
- Customer types
- Banks; Financial institutions; Fintechs; Enterprises; Payment platforms
- Delivery
- Hosted; API
- Pricing publication
- Quote only
- Headquarters
- Singapore and San Francisco
- Platforms
- Nium Portal; Nium Connect
- Integrations
- REST APIs; SWIFT MT; ISO 20022; Webhooks; SFTP reports; Sandbox MCP tools
- Pricing scope
- Commercial quote depends on use case, transaction volume and integration type.
- Implementation
- API, portal or SWIFT integration with regional onboarding and configured payment corridors.
- Support
- Account management, service support and component-status notifications; contractual incident targets depend on the agreement.
- Permissions and regulatory scope
- Regional payment permissions do not establish broker eligibility. Securities brokers and trading are prohibited by the linked business policy.
Provider metadata checked 20 Oct 2026Source 1Source 10Source 2Source 20Source 25Source 15Source 30Source 17Source 16
Additional Information
Sections ↑The Nium MCP Server can help an AI assistant find API and corridor information and make supported requests. Its write tools can create customers, beneficiaries and test payouts, fund wallets and submit KYC data in Sandbox. The documented live API interaction scope currently covers Payout APIs; other API coverage is described as forthcoming. These tools provide test-environment action authority, not a documented grant to move production funds autonomously.[16]
The portal supports transaction RFIs without a separate API implementation. Submitted material returns to pending review, with subsequent status changes communicated through events. Scheduled reports can use daily, weekly, monthly or trailing-twelve-month frequencies and optional SFTP delivery with a PGP key. Monthly statements are downloadable PDFs. These exports support reconciliation alongside the distinct transaction and remittance status fields.[17]
Privacy retention is purpose- and law-dependent: Nium says it deletes or de-identifies data when no longer needed, while legal obligations and technical constraints can limit immediate deletion. The notice describes international transfers and access/copy, portability and deletion rights subject to applicable conditions; end customers may need their platform provider’s assistance.[7]
Under the Platform Services Agreement, annual renewals follow the initial term; either party can ordinarily terminate on 30 days’ notice, subject to applicable early fees. Exit requires disabling the integration. Nium termination for cause can accelerate remaining minimum commitments. Disputed platform entries should be reported within 60 days after entry, subject to longer legal periods.[3]
The Pay In/Pay Out supplement requires the client to retain instruction records for at least eight years after termination, or longer where law requires. Closing the integration therefore does not end the client’s recordkeeping duty.[4]
Sources & further reading
- About Nium Nium · Accessed 20 Oct 2026
- Prohibited and restricted business categories Nium · Accessed 20 Oct 2026
- Platform Services Agreement Nium · Accessed 20 Oct 2026
- Pay In and Pay Out service terms Nium · Accessed 20 Oct 2026
- FX Forward Service Terms Nium · Accessed 20 Oct 2026
- Data Protection Agreement Nium · Accessed 20 Oct 2026
- Privacy policy Nium · Accessed 20 Oct 2026
- MAS directory: Nium Pte. Ltd. Monetary Authority of Singapore · Accessed 20 Oct 2026
- Bank of Lithuania: UAB NIUM EU Bank of Lithuania · Accessed 20 Oct 2026
- Nium licences and regulated entities Nium · Accessed 20 Oct 2026
- API authentication Nium · Accessed 20 Oct 2026
- API idempotency Nium · Accessed 20 Oct 2026
- API usage limits Nium · Accessed 20 Oct 2026
- Notifications and webhooks Nium · Accessed 20 Oct 2026
- Nium support FAQ Nium · Accessed 20 Oct 2026
- Nium MCP Server tools Nium · Accessed 20 Oct 2026
- Nium Portal reports Nium · Accessed 20 Oct 2026
- Privacy and security FAQ Nium · Accessed 20 Oct 2026
- Nium Portal roles and permissions Nium · Accessed 20 Oct 2026
- Payouts integration routes Nium · Accessed 20 Oct 2026
- Payins and funding Nium · Accessed 20 Oct 2026
- Multicurrency wallets Nium · Accessed 20 Oct 2026
- Foreign exchange API Nium · Accessed 20 Oct 2026
- Payout transaction lifecycle Nium · Accessed 20 Oct 2026
- Nium sales and contact information Nium · Accessed 20 Oct 2026
- Customer onboarding Nium · Accessed 20 Oct 2026
- Fees and limits configuration Nium · Accessed 20 Oct 2026
- Nium acquires Cypher Nium · Accessed 20 Oct 2026
- Card issuing and management Nium · Accessed 20 Oct 2026
- Service-status page guide Nium · Accessed 20 Oct 2026
- Production infrastructure FAQ Nium · Accessed 20 Oct 2026
This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.