Services & customers
Sections ↑FalconX serves institutions that need to trade digital assets while managing funding, collateral and exchange exposure. Its customers range from banks and asset managers to crypto-native funds, corporate treasuries and platforms serving their own users. The operating model combines a trading relationship with technology and financing: the customer’s approved products and legal counterparty determine which parts can be used together.[1]
Trading and financing roles
| Service | Operating model |
|---|---|
| OTC and electronic trading | Quotes through the interface and APIs; the group markets crypto spot and derivatives alongside FX. Its published FX coverage is 13 fiat currencies electronically and more than 120 through the OTC desk.Source 3 |
| Execution management | FalconX EMS aggregates exchanges, OTC providers and DeFi venues. Algorithms include smart posting, spread trading and paired execution, with transaction-cost analysis.Source 3 |
| Financing | Margin, fixed-term and open-term loans, structured credit and extended settlement. Cross-margin DMA financing is advertised at up to five times, subject to credit underwriting and eligibility.Source 4 |
| Exchange access | DMA uses exchange accounts with native exchange interfaces or APIs. Prime Connect instead keeps collateral off-exchange and provides one-to-one buying power.Source 5 |
| Custody and staking | MPC key management and a policy engine control transfers; eligible staked assets can support collateral arrangements.Source 6 |
Electronic Options offers request-for-quote and multileg trading through a user interface, REST and WebSocket. The launch asset set is BTC, ETH, SOL and HYPE, with further assets described as coming soon. A separate Talos RFQ onboarding route collects the customer’s venue configuration; access still requires the relevant trading relationship.[7]
The Malta custody summary assigns the service to FalconX Limited and outsources daily operations to group company Warp Drive Inc. It describes individually identified wallet addresses, a client position register and retained client ownership. It also identifies the custody vault as a hot wallet and says no fiat is held within that custody service.[10]
The Malta trading terms permit pooled balances and proportional shortfalls. Their title-transfer security arrangement allows reuse, removes customer-asset protections and, if losses exceed FalconX’s resources, gives claims unsecured-creditor ranking. Those rights differ materially from the custody summary; the selected signed service agreement must resolve that distinction.[11]
Institutional crypto: Custody and control distinctions
| Topic | Published treatment | Boundary |
|---|---|---|
| Ownership | Malta policy retains client ownership and prohibits unauthorised use. | Check that the assets are actually held under that custody service.Source 10 |
| Account controls | FalconX 360 provides granular roles, multiple approvals and self-service whitelist management. | Permissions need configuration within the actual client organisation.Source 8 |
| Insurance | Group custody marketing advertises digital-asset insurance. | No quantified per-client payout, policy wording or universal covered loss was established from that page.Source 6 |
| Statutory protection | Malta risk disclosure says crypto is outside deposit-guarantee and investor-compensation schemes. | A company licence does not insure a token’s value.Source 26 |
Staking can be integrated with custody, and selected staked assets may support collateral arrangements. The provider lists several supported networks, but a staking position introduces protocol-specific reward, unlocking and operational conditions. The public custody page does not establish one withdrawal waiting period or guaranteed yield for every network.[6]
Platforms & integrations
Sections ↑FalconX 360 combines balances, positions and exposure with granular roles, multiple approvals and self-service wallet whitelisting. Its loan view shows accrued interest, collateral and margin utilisation. These controls connect trading decisions to the people permitted to move assets or release surplus collateral.[8]
Documented API routes
| Route | Behaviour |
|---|---|
| REST | Quantity-specific RFQ, market and limit-FOK orders.Source 19 |
| WebSocket / FIX | Streaming prices and GTC/GTX limit orders. The FAQ lists TWAP on FIX; its WebSocket route remains marked TBD.Source 19 |
| Authentication | Appropriate key permissions and IP/CIDR whitelisting apply. WebSocket authentication must arrive within 30 seconds of connecting.Source 19 |
| Acknowledgements | Order acknowledgement and fill status return through the originating channel.Source 19 |
| Cancel on disconnect | FIX defaults to N. Enabling Y expires orders submitted through the disconnected session.Source 20 |
The FIX specification schedules daily maintenance from 05:00 to 05:05 UTC, including weekends. Order sessions reset sequence numbers after the daily reset but retain them for an intraday reconnection; market-data sessions reset on each login. Integration therefore needs separate recovery handling for the two session types.[20]
Institutional crypto: API and recordkeeping details
| Feature | Published evidence | Operational implication |
|---|---|---|
| FIX access | Version 2.1.3 requires trading-enabled API keys and a whitelisted IP; sessions are arranged with the representative. | These credentials can transmit orders and are not merely market-data access.Source 20 |
| Order persistence | The FIX specification documents GTC, fill-or-kill and good-till-crossing instructions. | Select the actual supported time-in-force; stopping software does not prove an order was cancelled.Source 20 |
| Official Python client | The example requests a quote and then calls execute_quote. | The SDK demonstrates execution authority, not an advisory-only interface.Source 27 |
| Reporting | FalconX 360 offers cash-flow, trading and end-of-day reporting. | Reconcile trade records, loan accruals and custody balances separately.Source 8 |
Pricing & commercial terms
Sections ↑FalconX Limited custody tariff
The same schedule charges 10% of custody staking rewards. OTC fees are included in the quote, with no additional OTC charge; spreads vary with liquidity, volatility, size and timing.[9]
Financing is tailored to the borrower and transaction; the product page supplies no universal loan rate or standard credit limit. Margin lending, open-term borrowing and fixed-term borrowing are different arrangements, so the custody rate card cannot price a financed trading account.[4]
Institutional crypto: Cost illustrations
| Example | Calculation | Result |
|---|---|---|
| $20 million custody | 10m × 0.30% + 10m × 0.25% | $55,000 annualised; $4,583.33 for one-twelfth. |
| Hypothetical $100,000 quote with 20 basis points of embedded cost | 100,000 × 0.0020 | $200 economic cost; this is not a published FalconX spread. |
Implementation & delivery
Sections ↑Institutional onboarding can require legal and operating information, beneficial-owner identification and evidence concerning sources of funds or wealth. Bravo’s derivatives onboarding separately supplies the applicable Part 23 and Dodd-Frank disclosures.[21][18]
Malta transfer timetable
| Stage | Published timing |
|---|---|
| Whitelisting | Within six hours from receipt and validation.Source 9 |
| Business-day windows | USD 09:30–15:00 ET; EUR/GBP 10:00–15:00 ET. Later/non-business-day instructions are deemed received next business day.Source 9 |
| Initiation | Within 24 hours of receiving a valid, whitelisted instruction, subject to regulatory checks; blockchain confirmation can take longer.Source 9 |
The Malta trading terms define ordinary settlement as delivery within one business day of an order. Pre-approved legal entities may use an extended date within 28 days, subject to a minimum transaction amount set by FalconX. It assigns credit limits, eligible collateral and haircuts; approval is discretionary.[11]
Under that extended-settlement programme, interest accrues daily on the outstanding position and is due at calendar month-end. The rate is available when trading and can vary with the asset and market conditions.[11]
DMA gives a trading account access to the relevant exchange while FalconX manages the funding arrangement. The transfer network moves balances between supported exchange accounts and counterparties through the interface or API, using whitelisted destinations and multiple approvals. Prime Connect’s one-to-one collateral model should be distinguished from a leveraged DMA loan.[5]
Direct market access includes closed-loop transfers between connected exchange accounts and sub-accounts, address controls and approval workflows. Prime Connect is a separate off-exchange custody arrangement described as providing one-for-one buying power against held collateral. The page’s credit offer of up to five times buying power is conditional; it is not a universal leverage ratio for every client or asset.[5]
The Malta terms also set out collateral calls and remedies for unsettled trades. A first call allows six hours to respond and deliver additional collateral or substantiate the ratio; a second notice allows two hours. The contractual conditions and remedies matter more than assuming an ordinary retail liquidation engine.[11]
The group’s July 2026 disclaimer expressly excludes retail counterparties. It targets sophisticated or institutional investors, and US OTC derivatives require eligible-contract-participant status. Product access also depends on jurisdiction, the servicing affiliate and underwriting. A high net worth or a company registration alone does not establish acceptance for every product.[2]
Support & contacts
Sections ↑FalconX advertises dedicated 24/7 coverage.[8]
Malta’s complaints procedure provides a separate clock: acknowledgement within five business days of submission and a final response within 15 business days, with exceptional investigations extending to 35 business days and explanations of delay. Its escalation routes include Malta’s financial-services arbiter, subject to that body’s conditions.[13]
Official contact routes
Institutional crypto: Malta complaint stages
| Stage | Published target |
|---|---|
| Acknowledgement | Within five business days. |
| Final response | Within 15 business days; exceptional investigations can take up to 35 business days, with an explanation. |
| Escalation | The policy names Malta’s financial-services arbiter, the Central Bank for EMT matters and MFSA for licensed activities; each route has its own admissibility conditions. |
Permissions & service scope
Sections ↑Named entities and verified boundaries
| Entity | Scope and evidence |
|---|---|
| FalconX Limited | ESMA’s current MiCA CSV lists Malta/MFSA authorisation dated 26 June 2026 for custody, fiat/crypto exchange, crypto/crypto exchange, order execution and transfers; no end date appears.Source 24 |
| FalconX Bravo, Inc. | Named in the CFTC swap-dealer list dated 15 January 2026. This identifies the derivatives entity.Source 15 |
| FalconX Delta, Inc. | The provider’s US disclosures identify NMLS 2419717 and state money-transmitter routes; no group-wide securities permission follows.Source 14 |
| FalconX Foxtrot Pte. Ltd. | MAS’s 11 August 2026 list places it among entities no longer exempt for the specified expanded digital-payment-token services.Source 16 |
| FalconX Golf Pte. Ltd. | The current group disclaimer describes its digital-asset OTC derivatives activity as unregulated by MAS and says it is generally not MAS-authorised.Source 2 |
The brand is a marketing name for several affiliates and is directed at institutional users. FalconX separately discloses a Malta financial-institution licence restricted to electronic-money-token payment services. That is a narrower statement than permission for every fiat, derivatives or custody product marketed across the group.[2]
Operator & evidence
Sections ↑Raghu Yarlagadda is identified as co-founder and CEO. The company’s expansion has brought trading infrastructure and asset-management businesses into the group: it acquired Arbelos Markets in January 2025, made a majority investment in Monarq Asset Management in June and completed its 21shares acquisition later in 2025. The completion announcement says 21shares remains independently managed.[22][1]
On 15 July 2026 FalconX announced that it had acquired bloXroute, extending the group into blockchain networking and transaction propagation. Financial terms were undisclosed. The acquisition adds a network-infrastructure business alongside prime services; it is not a statement that every bloXroute or 21shares product is included in a FalconX trading account.[23]
A separate historical entity, Seychelles-based Falcon Labs Ltd., settled a CFTC case on 13 May 2024 over unregistered futures-commission-merchant activity providing US customers access to digital-asset derivatives during 2021–March 2023. The order required USD 1,179,008 disgorgement and a USD 589,504 penalty, and prohibited further unregistered activity. The CFTC also recognised cooperation and remediation.[17]
FalconX reports more than $2.5 trillion of cumulative trading since inception. That is company-reported lifetime activity, not a current exchange-volume ranking, audited assets under custody or a retail-user count. Its disclosure site also publishes financial reporting for particular entities, including Bravo; an entity statement should not be treated as consolidated group proof of reserves.[1][18]
- Operator
- FalconX group; service-specific entities including FalconX Limited, FalconX Bravo, Inc. and FalconX Delta, Inc.
- Service scope
- Institutional crypto trading, financing, exchange access, custody and execution aggregation, supplied under service- and jurisdiction-specific arrangements.
- Customer types
- Banks; Asset managers; Hedge funds; Family offices; Corporate treasuries; Fintechs; Retail platforms
- Delivery
- Hosted; API; Managed service
- Pricing publication
- Public and quoted pricing
- Platforms
- FalconX 360; FalconX EMS; Prime Connect; Electronic Options
- Integrations
- REST API; WebSocket API; FIX API; Native exchange interfaces; Talos RFQ onboarding
- Implementation
- Institutional due diligence, entity and product eligibility, credit underwriting where applicable, account permissions and API/session configuration precede production use.
- Support
- Dedicated 24/7 coverage is advertised. Operational support and entity-specific complaints routes are separate; no general contractual response SLA was established.
- Permissions and regulatory scope
- The ESMA CASP register identifies Malta’s FalconX Limited; the CFTC list identifies FalconX Bravo. Singapore Foxtrot appears on MAS’s no-longer-exempt list. Permissions remain specific to the named entity and activity.
Provider metadata checked 21 Oct 2026Source 1Source 2Source 23Source 3Source 4Source 9Source 21Source 19Source 8Source 24Source 15Source 16Source 14Source 5Source 7
Additional Information
Sections ↑Execution, records and account closure
| Topic | Operational detail |
|---|---|
| Malta execution | The policy weighs total cost, speed, settlement likelihood, size and market conditions. Specific instructions can limit its application; disruption provisions permit non-execution or price adjustment.Source 12 |
| Trade records | The Malta policy provides UI/API access to trade information and retains order records for five years.Source 12 |
| Portfolio exports | FalconX 360 produces cashflow records, transaction histories and end-of-day snapshots for reconciliation.Source 8 |
| Unpaid charges | The Malta terms allow retention of assets against lawfully due interest, costs and expenses, including refusal of withdrawal instructions.Source 11 |
| Ordinary termination | Malta terms: customer notice of 30 days; FalconX notice of two months, alongside immediate suspension/termination exceptions.Source 11 |
| Personal-data lifecycle | The privacy policy describes a two-year retention limit unless law requires longer; relevant legal obligations and isolated backup copies can extend the lifecycle.Source 21 |
Affiliates may trade for their own accounts. The published conflicts disclosure describes self-trade prevention, physical and functional separation, role-based information controls and trade monitoring. These controls address the interaction between the group’s principal trading and client services; the commercial relationship still needs to identify the entity handling each activity.[18]
Malta’s execution policy says trading information can be downloaded through the interface or API and that relevant records are retained for five years. Client reports do not by themselves settle local tax treatment, especially across different currencies, derivatives and financing agreements.[12]
Sources & further reading
- Company and customers FalconX · Accessed 20 Oct 2026
- Group and jurisdiction disclosures FalconX · Accessed 20 Oct 2026
- Trading services FalconX · Accessed 20 Oct 2026
- Financing services FalconX · Accessed 20 Oct 2026
- Direct market access FalconX · Accessed 20 Oct 2026
- Custody product FalconX · Accessed 20 Oct 2026
- Electronic options FalconX · Accessed 20 Oct 2026
- FalconX 360 platform FalconX · Accessed 20 Oct 2026
- EU fees and transfer procedures FalconX · Accessed 20 Oct 2026
- Malta custody policy summary FalconX · Accessed 20 Oct 2026
- Malta terms of agreement FalconX · Accessed 20 Oct 2026
- Malta order execution policy FalconX · Accessed 20 Oct 2026
- Malta complaints handling FalconX · Accessed 20 Oct 2026
- US licence and complaint disclosures FalconX · Accessed 20 Oct 2026
- Swap dealer register, dated 15 January 2026 CFTC · Accessed 20 Oct 2026
- Entities no longer exempt under expanded payments scope MAS · Accessed 20 Oct 2026
- CFTC Falcon Labs settlement, 13 May 2024 CFTC · Accessed 20 Oct 2026
- Swap-dealer and conflict disclosures FalconX · Accessed 20 Oct 2026
- RFQ and RFS integration FAQ FalconX · Accessed 20 Oct 2026
- FIX specification version 2.1.3 FalconX · Accessed 20 Oct 2026
- Privacy policy, 24 June 2026 FalconX · Accessed 20 Oct 2026
- Completed 21shares acquisition FalconX · Accessed 20 Oct 2026
- bloXroute acquisition, 15 July 2026 FalconX · Accessed 20 Oct 2026
- ESMA MiCA register: FalconX Limited ESMA · Accessed 20 Oct 2026
- Institutional contact routes FalconX · Accessed 21 Oct 2026
- Malta crypto-asset risk disclosure FalconX Limited · Accessed 21 Oct 2026
- Official Python API client FalconX · Accessed 21 Oct 2026
This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.