Services and customer scope
Sections ↑ETNA’s products address the customer-facing terminal and the operational systems behind a brokerage or investment-adviser business. Individual modules can be deployed separately or combined into a branded service. The relevant purchase is therefore a defined software and integration package.[1]
Core product roles
| Component | Published function | Operational distinction |
|---|---|---|
| ETNA Trader | Branded web, iOS and Android trading; US equities, options, ETFs, mutual funds, IPOs and UITs. | Fractional trading, multiple account types and order-management tools sit behind the client interface.Source 2 |
| Back office | Central order blotter, account administration and configurable routing by asset or client profile. | Operators can hold, edit or cancel orders and reconcile clearing confirmations.Source 3 |
| Financial-adviser software | Model portfolios, allocation, rebalancing, investor onboarding and separate adviser/client/firm interfaces. | The current page marks its Reporting and Billing group as coming soon.Source 4 |
| Market data | Live, 15-minute-delayed and historical US/Canadian stocks, ETFs and options, including Level 2. | The offering includes watchlists, price alerts and depth displays for branded interfaces.Source 5 |
The adviser product’s portfolio automation and custody integrations are relevant to managed-account businesses. Its onboarding tools collect documents, assess investor status and risk tolerance, and maintain agreements. These functions should be specified separately from the reporting and billing features still labelled as forthcoming; the product page does not justify treating every illustrated module as delivered.[4]
For a broker whose core business is FX, the most concrete current product specification is ETNA’s US-securities platform and its associated account infrastructure. The public trading page describes advanced and contingent orders, extended sessions and account-group permissions. Asset and venue availability should follow the selected connection and implementation scope.[2]
Integrations and order mechanics
Sections ↑The published API reference uses an environment-specific base address. Authentication combines a company application key with the user’s credentials, returning a bearer token whose documented lifetime is 24 hours. The application key is managed through company settings and may distinguish web, mobile or custom applications. Implementations therefore need both application configuration and the correct user context.[6]
Order API distinctions
| Operation | Documented behaviour | Meaning for the integrator |
|---|---|---|
| Preview | preview/orders checks at the API; preview/syncorders adds execution-venue validation. | Validation alone does not submit an order.Source 7 |
| Place | orders and syncorders create outstanding orders with different validation paths. | Creation is separate from a fill. Multi-leg orders place common price/type information on the parent.Source 8 |
| Cancel | DELETE requests cancellation of an outstanding order; documented success is HTTP 204 without a body. | An already-filled order is rejected.Source 9 |
ETNA’s MCP bridge exposes five read tools, four trading tools and a diagnostic tool. It describes a read-only default and explicit user approval before a place, modify, reprice or cancel request reaches ETNA. The language model prepares the action; the bridge handles approved submission. This is materially different from permitting an assistant to trade solely because it can read positions.[10]
The MCP security description keeps ETNA credentials and application keys on the server, encrypted with AES-256-GCM. Browser consent issues short-lived scoped bridge tokens. It also describes redirect allowlists, token-family revocation and trading-call audit records. Those controls belong to the documented bridge design; they do not establish the configuration of every custom application built against ETNA’s APIs.[10]
Pricing and commercial scope
Sections ↑Enterprise platform and integration purchases use an enquiry route. The directly published prices are for an individual paper-trading service, and should not be used to estimate a broker’s branded production licence. The page directs professionals and businesses to a customised offer.[11]
Published simulator plans
| Plan | Displayed charge | Scope |
|---|---|---|
| Starter | Free | Individual paper trading with delayed US equities/options data.Source 11 |
| Premium monthly | $19 per month | Individual plan with real-time data, conditional orders and expedited support.Source 11 |
| Premium yearly | $190 per year | Alternative annual purchase of the individual Premium plan.Source 11 |
| Enterprise | Contact sales | Branding, back-office and API requirements are separately scoped.Source 11 |
Custom development is another distinct commercial workstream. ETNA offers product engineering, architecture, legacy modernization, cloud-migration planning and dedicated development teams. A project involving an inherited brokerage system may therefore include implementation services beyond the standard product subscription; the public services page does not supply a universal project rate.[15]
Implementation and operating responsibilities
Sections ↑The ETNA–RQD offering separates ETNA’s trading and order-management layer from RQD’s clearing operation. ETNA describes REST/webhook integration, while RQD provides event-driven clearing connectivity. Its advertised two-week ETNA go-live is a supplier proposition: the same page describes parallel clearing certification and phased onboarding. That timetable should be evaluated against the agreed integration and approvals.[13]
ETNA’s clearing-software workflow illustrates separate decisions by the broker and clearing firm: the investor supplies an account application, the broker approves it, and the clearing firm performs KYC and its own approval. Funding likewise passes through approvals before the clearing firm initiates the bank transfer. This identifies the software’s orchestration role without making ETNA the account’s clearing counterparty.[14]
Operational migration also involves account and security configuration. The back office supports automated start/end-of-day balance and position imports, security availability, corporate actions and customer or group-level commission settings. These are continuing administration functions as well as initial setup tasks; the broker’s own investor charges are separate from the fees paid to ETNA.[3]
The public EULA does not provide a complete enterprise renewal, deconversion or database-export schedule. Its update clause permits automatic updates without obliging ETNA to supply them, and breach can terminate the right to use the software immediately. A production agreement needs to resolve the operational handover and ongoing maintenance applicable to the purchased package.[16]
Support and official contact routes
Sections ↑Published support tiers
| Tier | Coverage | Contact and stated reaction |
|---|---|---|
| Basic | Included with ETNA Trader subscriptions; 3 AM–7 PM EST on five working days. | Email; 15-minute reaction.Source 12 |
| Premium | Includes Basic features and adds 24/7 coverage; price by sales enquiry. | Email and dedicated Slack; five-minute reaction.Source 12 |
The official documentation directory separates broker administration/API material from end-user help. That distinction matters during onboarding: an investor’s terminal instructions do not grant administrative API access, while an integration team needs the environment and company settings described in the API reference.[20][6]
Official contact routes
Permissions, controls and data scope
Sections ↑The public software licence names ETNA Software Corp and grants a limited, revocable right of use while retaining ETNA’s intellectual property. Sublicensing requires an additional agreement permitting it. A white-label relationship therefore needs the appropriate contractual rights for the broker’s intended distribution; the public EULA alone is not a blanket right to redistribute the platform. It selects Florida law.[16]
The compliance product describes configurable pre-trade quantity/price checks, duplicate-order detection and automatic rejection with logs, alongside supervisory alerts and risk-limit monitoring. These are supplier-described control functions. They support a broker’s operating procedures; a product’s compliance-oriented name is not financial authorisation for ETNA or a guarantee that a customer meets every applicable obligation.[18]
ETNA’s privacy notice concerns personal data. It allows retention for the relevant purposes and legal obligations, and describes deletion and machine-readable-copy rights subject to applicable legal and contractual conditions. Those rights should be distinguished from a negotiated export of a brokerage’s complete transaction history, configuration and audit records.[17]
Company and operating context
Sections ↑ETNA Software Corp is the named software licensor. ETNA’s published history starts with custom financial-software development in 2002 and identifies 2013 as the launch of its trading and paper-trading SaaS products. Its current corporate contact address is in Boca Raton, Florida. This history helps explain the combination of packaged software and bespoke development services.[1][16]
The current business also markets dedicated development teams, technical advisory work and continuing product development. For procurement, that creates a choice between adopting a product’s standard workflow and commissioning additional engineering around it. The statement of work should identify which deliverables become part of the subscribed product and which remain a separately maintained integration.[15]
- Operator
- ETNA Software Corp
- Service scope
- Branded trading, order routing, account administration and operational controls.
- Customer types
- Broker-dealers; Investment advisers; Fintech firms; Trading educators
- Delivery
- SaaS; API
- Pricing publication
- Public and quoted pricing
- Headquarters
- Boca Raton, Florida, United States
- Platforms
- ETNA Trader; ETNA Digital Advisor
- Pricing scope
- Enterprise deployments by enquiry; separate published individual simulator plans.
- Implementation
- Modular software, integration and clearing-partner onboarding.
- Support
- Basic and Premium tiers have different published coverage and reaction times.
- Permissions and regulatory scope
- Software and workflow provision; brokerage and clearing roles remain with the relevant financial firms.
Provider metadata checked 21 Oct 2026Source 1Source 16Source 19Source 2Source 3Source 18Source 5Source 4Source 11Source 13Source 12Source 14Source 23
Additional Information
Sections ↑The omnibus product adds an internal sub-account layer to a consolidated external account. ETNA describes bulk execution, sub-account risk controls, account-level data and customised reporting, with international brokers using US broker relationships for US-market access. Its privacy proposition concerns how client details are represented within that structure; it should not be read as an exemption from the parties’ legal disclosure or onboarding duties.[21]
Records and funding details
| Function | Published behaviour | Practical boundary |
|---|---|---|
| Cancel a pending funds transfer | The API takes the account, transfer identifier and cancellation reason; successful cancellation returns HTTP 204. | It concerns an outstanding deposit or withdrawal, not a general reversal of completed settlement.Source 22 |
| Client document retrieval | The published Digital Advisor guide provides My Documents for statements, tax forms and trade confirmations, with date and clearing-account columns and document filters. | This documented interface is expressly scoped to Digital Advisor.Source 23 |
For market-data procurement, the product page distinguishes live quotations from a 15-minute delayed service and historical price/volume records. Depth displays and embedded branded interfaces are also offered. The commercial specification still needs to identify the markets, user population and permitted display or redistribution use; a product’s technical ability to show data does not by itself define exchange-data rights.[5]
Sources & further reading
- Company and product history ETNA · Accessed 21 Oct 2026
- White-label trading platform ETNA · Accessed 21 Oct 2026
- Back-office software ETNA · Accessed 21 Oct 2026
- Financial-adviser software ETNA · Accessed 21 Oct 2026
- Market-data solutions ETNA · Accessed 21 Oct 2026
- API single-factor authentication ETNA · Accessed 21 Oct 2026
- API order-placement validation ETNA · Accessed 21 Oct 2026
- API place order ETNA · Accessed 21 Oct 2026
- API cancel order ETNA · Accessed 21 Oct 2026
- MCP bridge and trading approval ETNA · Accessed 21 Oct 2026
- Paper-trading plans ETNA · Accessed 21 Oct 2026
- Support tiers ETNA · Accessed 21 Oct 2026
- ETNA and RQD integration ETNA · Accessed 21 Oct 2026
- Clearing software and account workflow ETNA · Accessed 21 Oct 2026
- Custom development and migration services ETNA · Accessed 21 Oct 2026
- Software licence agreement ETNA · Accessed 21 Oct 2026
- Privacy policy ETNA · Accessed 21 Oct 2026
- Broker-dealer compliance automation ETNA · Accessed 21 Oct 2026
- Contact ETNA ETNA · Accessed 21 Oct 2026
- Documentation directory ETNA · Accessed 21 Oct 2026
- Omnibus solution ETNA · Accessed 21 Oct 2026
- API cancel a funds transfer ETNA · Accessed 21 Oct 2026
- Digital Advisor document retrieval ETNA · Accessed 21 Oct 2026
This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.