Services and operating scope
Sections ↑BSO supplies the networks and computing locations used by financial institutions, trading firms, market makers and market-data businesses. The procurement object is a circuit, hosting environment or managed infrastructure service. Its financial-markets offering connects trading venues, data centres and cloud environments; execution and market access still depend on the customer’s separately arranged systems and counterparties.[1]
Core network choices
| Service | Documented design | Operational distinction |
|---|---|---|
| Ethernet Private Line | Point-to-point Layer 2 | Unprotected, protected revertive or protected non-revertive configurations.Source 5 |
| Ethernet Express | Layer 2 service emulating Layer 1 | A single unprotected linear route; redundant circuits can be ordered separately.Source 9 |
| Smart Ethernet | Dynamic distribution across network paths | Automatic failover and self-healing topology.Source 6 |
| Crypto Connect | Static low-latency paths with virtual cloud routing | Avoids unnecessary traffic hairpinning between cloud trading locations.Source 10 |
Proximity colocation offers quarter, half and full racks with advertised power configurations from 1 to 20 kW and dual UPS supply. Named financial locations include Equinix NY4, LD4 and FR2, CME Aurora, SGX and HKEX facilities. Rack availability and the required exchange cross-connect remain site-specific elements of the deployment.[17]
Remote colocation adds local engineers and service partners for customers operating outside their home market. The service provides an operating arrangement for physical installation and maintenance in the selected market.[18]
Connectivity and integration mechanics
Sections ↑Radio-frequency service differences
| Route type | Capacity and packet handling | Design consequence |
|---|---|---|
| RF Ultra | Dedicated E-band service, advertised at 1.25 Gbps | No Ethernet encapsulation, frame fragmentation or signalling restriction in the described service.Source 7 |
| RF Express | Sub-rate Ethernet with FPGA fair-bandwidth queuing | Optimised for packets up to 128 bytes; larger packets are fragmented. Selected MAC traffic can use header compression.Source 8 |
RF Ultra lists links around CME Aurora, New Jersey equity venues and Toronto. The endpoint, dedicated or sub-rate capacity and packet requirements determine which radio service fits a deployment.[7]
Cloud and portal interfaces
| Service | Published mechanics | Capacity or scope |
|---|---|---|
| Cloud Connect | Private on-ramps to AWS, Azure, Google Cloud, IBM, Oracle and Alibaba | 50 Mbps to 100 Gbps advertised.Source 13 |
| Cloud-to-cloud | Juniper virtual routers; routes selected for latency, diversity or value | 50 Mbps to 10 Gbps; avoids unnecessary network hairpinning.Source 14 |
| BSO Portal | Automated ordering and management of cloud and Ethernet connectivity | Published portal range: 50 Mbps to 10 Gbps; other service families are described as forthcoming.Source 21 |
The portal is a customer control surface for connectivity. Its ordering and management functions bring network endpoints, capacity and routing choices into the customer’s deployment workflow.[21]
Pricing and contractual charges
Sections ↑BSO’s IaaS page publishes the following virtual-machine examples. The embedded table shows dollar signs but does not identify the dollar currency or billing period, so these figures cannot be presented as monthly USD quotations. They are configuration examples to reconcile with a supplier offer.[15]
Published IaaS examples
The same page separately prints monitoring at $120 per device per month and object storage at $12 per GB per month. Those are the published units; a procurement quotation should resolve the currency and unusually material storage unit before any budget calculation.[15]
The dedicated object-storage page describes capacity-based billing, free replication and free inbound/outbound transfers for leased-line customers. That transfer qualification matters when comparing a privately connected deployment with an internet-accessed service; it should remain attached to the fee claim.[16]
The supplying affiliate and any differing commercial terms are identified in the Service Order.[4]
Standard service-order terms
| Item | Published default |
|---|---|
| Initial term | 12 months from the delivery-confirming welcome letter, unless the order differs.Source 4 |
| Renewal | Monthly rolling; 90 days’ written termination notice.Source 4 |
| Billing | Quarterly in advance; payable within 30 days of invoice; taxes extra.Source 4 |
| Early initial-term cancellation | 90 days’ notice; all installation charges, including waived amounts, plus remaining recurring charges.Source 4 |
Crypto Connect Plus uses consumption-based billing without a long-term commitment in its public offer. DDoS mitigation is advertised on a flat monthly basis, without a public amount. Those service-specific descriptions should be priced separately from a conventional circuit order.[11][22]
Implementation and acceptance
Sections ↑Ethernet Private Line is engineered from the customer handoff through the selected route. Revertive protection returns traffic to the preferred primary route after recovery; non-revertive protection remains on the active route until it fails. This selection affects operational behaviour during recovery as well as during an outage.[5]
Smart Ethernet’s advertised provisioning period of under 24 hours starts only after the master ports are operational. It is not an unconditional promise to install a new physical access circuit within a day.[6]
The IaaS offer includes one public IP address and a default 100 Mbps connection. Firewall choices differ between the CloudStack and VMware environments, while Veeam backup is optional. These configuration details belong alongside the VM size when specifying a comparable hosted setup.[15]
Crypto Connect Plus deploys two EC2 instances across availability zones, with placement around supported Binance, Kraken and Bybit endpoints and optional Fastpath connectivity across regions. BSO markets a roughly ten-minute self-service deployment; that is a supplier claim about this service’s workflow.[11]
Under the standard terms, installation objections must be made in writing within five business days after receipt of the connection notice; otherwise billing commences on the applicable commencement date.[4]
A published CryptoStruct case describes cloud trading connectivity in Dublin, Tokyo and Singapore, including rerouting after exchange endpoint changes. It is useful evidence of a customer implementation and a support workflow, but its reported responsiveness is not a contractual turnaround for every endpoint change.[29]
Support and service commitments
Sections ↑BSO describes a network operations centre staffed 24/7/365. Its managed-services page reports average resolution times of two hours for the highest-priority incidents and five hours across priorities. These are reported averages, not promised initial response times or universal restoration deadlines.[19]
The cloud managed-services offer combines monitoring with ITIL-based service-management processes. This documents the operating approach; customer access, escalation and the applicable service-level schedule still need to match the purchased service.[20]
Service-specific published targets
| Service | Published statement | Scope |
|---|---|---|
| Object storage | 99.99% availability and 100% durability advertised | Storage product claims; not a group-wide network SLA.Source 16 |
| Crypto Connect Plus | 99.9% latency SLA advertised | A latency measure, not an uptime figure; the public page does not specify the full measurement and credit formula.Source 11 |
The standard chronic-failure remedy requires four separate outages exceeding 12 hours each within 30 days. Duration runs from reporting to restoration; excluded outages do not count. Written election is due within 30 days after the trigger and applies only to the affected service. This termination remedy forfeits that service’s credits.[4]
BSO’s contact directory separates sales from regional technical support and points high- or very-high-priority emergencies to its support route. The relevant service identifier and incident priority therefore belong in escalation preparation.[25]
Official contact routes
Permissions, security and data
Sections ↑The Acceptable Use Policy places responsibility for lawful use on the customer. It restricts unauthorised scanning or probing, network disruption and incorrect source addressing. An infrastructure connection consequently does not replace the separate permissions needed for the applications, markets or data carried over it.[23]
DDoS mitigation uses traffic analysis, including machine learning, with automated and manual mitigation through European scrubbing facilities. This documents automated security decisions affecting network traffic.[22]
The group Data Protection Policy describes access monitoring, staff training, encryption, backup and breach procedures. Its retention principle is purpose-based, without a single published retention duration for all hosted customer records. A broker’s chosen service and processing agreement remain the practical place to define datasets and deletion obligations.[24]
At exit, processed personal data is returned or deleted subject to legal and technical exceptions; colocation equipment removal and restoration are customer costs.[4]
Company and ownership context
Sections ↑BSO says it was founded in 2004 and is headquartered in Ireland. Its current company page reports more than 240 points of presence across 33 markets and over 600 data-intensive business customers. These are supplier-reported footprint figures, rather than a list of locations available under one order.[2]
The group policies identify BSO SC Limited as a policy contact in Dublin.[3]
Acquisition context
| Event | Relevance to the present offering |
|---|---|
| Apsara Networks — January 2018 | Added low-latency wireless capabilities. The announcement also reported a minority investment by Abry Partners at that time.Source 26 |
| IX Reach — May 2019 | Expanded cloud and network reach; BSO described the deal alongside its earlier Apsara Networks and PROceau expansion.Source 27 |
| InterCloud — March 2025 | A court-approved acquisition during judicial reorganisation added cloud-connectivity operations.Source 28 |
- Operator
- BSO group; supplying affiliate identified in the Service Order
- Service scope
- Financial-market connectivity, cloud infrastructure, colocation and managed network operations.
- Customer types
- Financial institutions; Trading firms; Market makers; Market-data businesses; Digital-asset platforms
- Delivery
- Managed service; Hosted
- Pricing publication
- Public and quoted pricing
- Headquarters
- Dublin, Ireland
- Platforms
- BSO Portal; Crypto Connect; Crypto Connect Plus; RF Ultra; RF Express; Ethernet Express; Cloud Connect
- Pricing scope
- Service-specific quotations; selected cloud configurations and charging units are public.
- Implementation
- Circuit engineering, cloud deployment and optional remote colocation services.
- Support
- Regional service contacts and a continuously staffed network operations centre.
- Permissions and regulatory scope
- Infrastructure supply; exchange access and customer use remain separately controlled.
Provider metadata checked 20 Oct 2026Source 2Source 4Source 1Source 18Source 15Source 5Source 19Source 23Source 25Source 3Source 27Source 28
Additional Information
Sections ↑Ethernet Private Line’s main description gives a 10 Mbps to 10 Gbps range, while its FAQ extends the upper end to 100 Gbps. That inconsistency is material when sizing a circuit: the order should identify the actual port, route and bandwidth rather than adopt the larger figure unqualified.[5]
Object-storage availability and durability measure different outcomes. Availability concerns reaching the service; durability concerns preserving stored objects. BSO advertises 20 ms storage latency for regional leased-line access and 45 ms over the internet within a metropolitan area. Those access-specific storage claims are distinct from trading-path latency.[16]
Crypto Connect Plus was announced on 27 July 2026 and is described as available through the customer portal. Its self-service cloud model is a distinct purchasing route from a bespoke physical network installation.[12]
The InterCloud acquisition announcement promises operational continuity to customers. That describes the announced transition; it does not by itself identify an individual customer’s revised supplier, renewal price or migration obligation. Existing service orders remain the concrete documents for those questions.[28]
Sources & further reading
- Financial markets BSO · Accessed 20 Oct 2026
- About BSO BSO · Accessed 20 Oct 2026
- Group policies BSO · Accessed 20 Oct 2026
- General Terms and Conditions BSO · Accessed 20 Oct 2026
- Ethernet Private Line BSO · Accessed 20 Oct 2026
- Smart Ethernet BSO · Accessed 20 Oct 2026
- RF Ultra BSO · Accessed 20 Oct 2026
- RF Express BSO · Accessed 20 Oct 2026
- Ethernet Express BSO · Accessed 20 Oct 2026
- Crypto Connect BSO · Accessed 20 Oct 2026
- Crypto Connect Plus BSO · Accessed 20 Oct 2026
- Crypto Connect Plus launch BSO · Accessed 20 Oct 2026
- Cloud Connect BSO · Accessed 20 Oct 2026
- Cloud-to-cloud connectivity BSO · Accessed 20 Oct 2026
- Infrastructure as a Service BSO · Accessed 20 Oct 2026
- Object storage BSO · Accessed 20 Oct 2026
- Proximity colocation BSO · Accessed 20 Oct 2026
- Remote colocation BSO · Accessed 20 Oct 2026
- Managed services BSO · Accessed 20 Oct 2026
- Cloud managed services BSO · Accessed 20 Oct 2026
- Network connectivity portal BSO · Accessed 20 Oct 2026
- DDoS mitigation BSO · Accessed 20 Oct 2026
- Acceptable Use Policy BSO · Accessed 20 Oct 2026
- Data Protection Policy BSO · Accessed 20 Oct 2026
- Contact BSO BSO · Accessed 20 Oct 2026
- Apsara Networks acquisition BSO · Accessed 20 Oct 2026
- IX Reach acquisition BSO · Accessed 20 Oct 2026
- InterCloud acquisition BSO · Accessed 20 Oct 2026
- CryptoStruct cloud connectivity case BSO · Accessed 20 Oct 2026
This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.