Services & customers
Sections ↑Avelacom supplies the infrastructure beneath institutional trading applications: network paths, market-data delivery, colocation and managed or dedicated equipment. Its financial-market offering is aimed at uses such as market making, arbitrage and liquidity aggregation. For a broker, that can mean connecting pricing and execution systems to venues or hosting them near relevant infrastructure. The service boundary is physical and network access, rather than a standard brokerage platform or a promise to supply trading liquidity.[1]
Infrastructure components
| Service | Published function | What it supplies |
|---|---|---|
| Low-latency connectivity | Dedicated point-to-point or managed network paths. | Bandwidth and transport between specified locations.Source 2 |
| Financial Cloud | Point-to-multipoint or multipoint-to-multipoint access. | One port can connect to several liquidity sources, brokers or software providers.Source 5 |
| Managed Hosting | Dedicated servers near trading infrastructure. | An operated hardware environment rather than customer-supplied rack space alone.Source 3 |
| Colocation | Space from 1U to a full cabinet. | Physical hosting, connectivity and access for a customer’s equipment.Source 4 |
| Market data | Native or normalized exchange feeds and order-entry connections. | Data transport and related infrastructure; permissions depend on the source and use.Source 6 |
Financial Cloud is a network product, despite the broad meaning of the word cloud. Avelacom describes protected links, bandwidth starting at 2 Mbps and several counterparties reachable through one access port. That can reduce the number of separate physical connections needed for a multi-counterparty setup. It does not establish that virtual machines, storage or every counterparty’s application are included. The destination services and their entitlements remain separate from the connecting network.[5]
Platforms & integrations
Sections ↑Published network building blocks
| Service | Technical description | Configuration scope |
|---|---|---|
| DWDM wavelengths | 10, 40 or 100 Gbps wavelengths. | Dedicated optical capacity on the specified route.Source 7 |
| Ethernet private line | Managed Layer 2 Ethernet over MPLS, up to 10 Gbps. | MTU, VLAN tagging and quality-of-service settings are described.Source 7 |
| VPLS | Full-mesh virtual private networking over MPLS. | Connect multiple sites in the relevant service design.Source 7 |
| Metro dark fibre / Wavelight | Dark-fibre routes with customer-owned or rented muxponder equipment. | The equipment and operational responsibility differ from a fully managed lit circuit.Source 7 |
The financial low-latency connectivity page offers dedicated rather than shared bandwidth across a 1 Mbps–100 Gbps range. It describes managed Layer 2/Layer 3 links, wavelengths and dark-fibre options, with fibre and radio used in its broader network. These are alternatives to be specified for a route, not a statement that every destination supports every capacity or transport type. Endpoints, path diversity, handoff and the chosen network service determine the integration.[2]
For public-cloud connectivity, Avelacom names AWS, Alibaba Cloud, Microsoft Azure and Google Cloud. Its Connecting Clouds service supports dedicated links between cloud, private infrastructure and on-premises systems, including multi-cloud designs. This can connect a broker’s colocated application with a cloud-hosted counterparty or data service. The cloud provider’s own compute, network-account permissions and charges are separate parts of that architecture; a network link does not automatically grant access to the destination application.[9]
The market-data page describes raw/native and normalized feeds and names exchanges including CME, Cboe, NYSE, LME, B3, HKEX, ASX and SET. That distinction affects application integration: a native feed preserves a venue’s format, while a normalized feed presents a transformed representation. The public list establishes marketed source coverage, not that every data level, redistribution use or user population is licensed within one connectivity charge.[6]
Pricing & commercial terms
Sections ↑Avelacom’s public pages publish capacities, configurations and enquiry or trial routes, rather than a standard monetary tariff covering every financial-market service. Its About page says free trials are available for selected products. That wording should not be converted into a universal free period, automatic live-market entitlement or a specified cancellation right. The actual service, endpoints and trial conditions need to be agreed before a commercial comparison is meaningful.[10]
What shapes the commercial configuration
| Component | Published unit or option | Commercial boundary |
|---|---|---|
| Connectivity | Specified route and bandwidth; 1 Mbps–100 Gbps range on the financial-connectivity page. | Capacity and transport choice require a route-specific offer.Source 2 |
| Financial Cloud | Connections from 2 Mbps through a shared access topology. | The number and identity of destinations affect the required service.Source 5 |
| Colocation | From 1U to a full cabinet. | Rack space, power, connections and support need to be defined together.Source 4 |
| Dedicated infrastructure | Hardware can be purchased or leased; IaaS is also described. | Ownership and recurring infrastructure service are distinct commercial choices.Source 8 |
| Managed hosting | Short-term 3–6-month options are advertised for particular requirements. | This is an available arrangement, not a universal minimum or a public monthly price.Source 3 |
The dedicated-infrastructure range also includes Virtual PoP: a prepared infrastructure presence with onsite or remote support packages. Avelacom describes both 24/7 and 8/5 options for that service. Consequently, comparing two offers requires matching what is operated, who owns the equipment and the included support window. A fully managed server arrangement and a rack containing the customer’s own equipment create different responsibilities even when they occupy the same data centre.[8]
Implementation & delivery
Sections ↑Managed hosting is presented as scalable and movable between data centres, with remote access through local internet connectivity and support for specialist low-latency hardware. Avelacom’s advertised short-term options can support a proof of concept or market entry. The public description does not itself set a universal provisioning deadline or migration cutover procedure. The relevant implementation specification needs to identify the hardware, network handoffs, access method and the customer applications that must be transferred or installed.[3]
Colocation provides physical space close to trading infrastructure with fibre connections, smart hands and secure customer access advertised around the clock. It differs operationally from managed hosting because the customer can supply its own hardware. Equipment access, cabling changes and remote-hands tasks are therefore practical parts of the service scope. Availability of the facility and operation of the customer’s trading application should not be treated as the same responsibility.[4]
The Deribit-specific offer describes private VLAN configuration and global WAN connectivity, with data-centre-to-data-centre, cloud-to-cloud and cloud-to-data-centre options. It supports single-venue and multi-venue designs, dedicated servers and custom hardware procurement. Avelacom explicitly identifies itself there as a third-party infrastructure provider. Connecting this infrastructure to an exchange environment does not transfer responsibility for the customer’s strategy, account eligibility or order logic to the network provider.[13]
Support & contacts
Sections ↑Published availability and support by product
| Published service | Stated level | Scope qualification |
|---|---|---|
| Managed Hosting | 99.99% availability, advertised with an SLA. | Applies to the hosting offer; customer terms determine measurement and remedies.Source 3 |
| Financial-market colocation | 99.99% availability. | Facility/infrastructure claim, not the customer application’s observed uptime.Source 4 |
| Connecting Clouds | 99.9% network uptime SLA. | Cloud-connectivity service; not the same figure as hosting.Source 9 |
| Deribit infrastructure offer | 99.5% uptime; 24/7 multilingual network operations centre. | The page also advertises dual, triple and quadruple redundancy options.Source 13 |
The CME Group vendor listing identifies Avelacom as a managed service provider and states that 24/7 support is included in its service terms. Its listed data-centre locations include CME’s Aurora facility, Chicago, Carteret, Secaucus, Slough, Singapore and Tokyo. These are useful access points for evaluating an institutional footprint. The directory does not publish the customer’s incident-severity definitions, credit calculation or restoration commitment.[14]
Published regional contact routes
Permissions & service scope
Sections ↑Avelacom’s exchange-data and order-entry infrastructure is one layer of market access. The source’s data agreement, the broker’s exchange or intermediary relationship and the rights attached to the destination application remain separate. In particular, a feed connection does not by itself establish permission to redistribute prices, display data to every client or use all levels of an exchange feed. The inspected product page does not publish those individual entitlement terms.[6]
The privacy policy updated on 1 September 2026 applies to website and inquiry information. It generally retains inquiry records for 24 months after the last contact, with exceptions for an ongoing relationship, continuing business need or legal requirements. It is not a production trading-data retention or deletion schedule. A hosting customer’s disk handling, packet retention and end-of-service data return therefore cannot be inferred from that website policy.[12]
Operator & company context
Sections ↑The privacy policy names Avelacom HK Limited as the website operator and identifies regional affiliates. This establishes the operator for that policy’s scope; it does not identify the supplier on every regional network or hosting contract. The published contact network includes offices in the Americas, Europe and Asia, and the appropriate service entity should be recorded in the customer’s agreement.[12]
Avelacom describes itself as designing and operating network infrastructure and serving financial markets alongside other enterprise, media and telecom uses. Its About page identifies London–Tokyo connectivity in its 2013 history. For brokerage procurement, its network ownership and operational role are more relevant than treating it as a software vendor with one uniform platform licence. The financial-market services covered here are one part of that wider infrastructure business.[10]
On 27 January 2026, Avelacom announced an expansion into Argentina, including a Buenos Aires point of presence associated with BYMA infrastructure and routes reaching North America through paths to the east and west of the region. The announcement describes the network expansion and intended institutional access; it does not establish a particular broker’s completed installation or market membership.[16]
A separate 27 March 2026 announcement states that Avelacom deployed a physical point of presence at Equinix ST1 in Santiago, connecting to nuam’s infrastructure across Chile, Colombia and Peru. The stated scope includes real-time market data and order routing over redundant paths, with individual-market or combined access. This is a distinct deployment claim and complements the company’s Argentine and Brazilian footprint.[17]
- Operator
- Avelacom group; website operator Avelacom HK Limited. The regional service contracting entity needs to be identified in the agreement.
- Service scope
- Financial networks, market-data delivery, colocation and dedicated/managed hosting for trading firms.
- Customer types
- Banks; Broker dealers; Market makers; Proprietary trading firms; Hedge funds; Asset managers
- Delivery
- Managed service; Hosted; Hybrid
- Pricing publication
- Quote only
- Platforms
- Financial Cloud; Managed Hosting; Colocation; Virtual PoP
- Integrations
- AWS cloud connectivity; Microsoft Azure cloud connectivity; Google Cloud connectivity; Alibaba Cloud connectivity; CME market-data infrastructure
- Pricing scope
- Public product pages publish capacities and service options, with quotations required for the actual route and configuration.
- Implementation
- Point-to-point, multipoint, data-centre and cloud connections; customer-owned or supplied hardware can be used.
- Support
- Financial-market services advertise 24/7/365 monitoring and support; particular infrastructure packages can have narrower staffing windows.
- Permissions and regulatory scope
- Infrastructure and data delivery. Venue access, financial permissions and exchange-data entitlements remain separate from network connectivity.
Provider metadata checked 20 Oct 2026Source 10Source 12Source 11Source 15Source 1Source 14Source 8Source 3Source 2Source 5Source 4Source 9
Additional Information
Sections ↑A 25 June 2026 announcement gives unusually specific route information for the Shanghai Tonglian data centre. Avelacom says it completed optimisations connecting Shanghai with Hong Kong, Singapore and Tokyo. The figures below are explicitly round-trip delay claims, which makes their measurement basis clearer than an unqualified latency headline.[15]
Shanghai route figures published on 25 June 2026
| Route | Advertised round-trip delay | Evidence scope |
|---|---|---|
| Shanghai–Hong Kong | Less than 16.5 milliseconds | Avelacom’s announced network result.Source 15 |
| Shanghai–Singapore | Less than 50 milliseconds | Avelacom’s announced network result.Source 15 |
| Shanghai–Tokyo | Less than 24 milliseconds | Avelacom’s announced network result.Source 15 |
These route claims do not measure an application’s full order lifecycle. Customer equipment, handoffs, protocol processing and the destination system can add time beyond the quoted network path. They are useful for identifying the particular route being marketed, while the service specification and acceptance measurement determine what applies to an actual deployment.[15]
Published dedicated-hardware configurations
| Configuration | Memory and CPU | Storage and networking |
|---|---|---|
| Standard | 128 GB RAM; two eight-core CPUs, up to 3.0 GHz. | Two 1 TB SSDs; 10/25 Gbps low-latency NIC.Source 18 |
| Pro | 256 GB RAM; two 20-core CPUs, up to 3.5 GHz. | Two 1 TB SSDs; 10/25 Gbps low-latency NIC.Source 18 |
| High performance | 512 GB RAM; 24 cores, up to 6.2 GHz depending on configuration. | Two 1 TB SSDs; 10/25 Gbps low-latency NIC.Source 18 |
These configurations appear on Avelacom’s TOKEN2049 Singapore 2026 infrastructure page, which also offers custom recommendation, procurement and deployment. The event dates were 7–8 October, before this profile’s check date. The specifications describe advertised hardware choices, not a public price list or proof that stock, clock speed and installation timing are identical at every location. A current order still needs to identify the exact server and deployment site.[18]
Sources & further reading
- Financial-markets infrastructure Avelacom · Accessed 20 Oct 2026
- Low-latency connectivity Avelacom · Accessed 20 Oct 2026
- Managed hosting Avelacom · Accessed 20 Oct 2026
- Financial-market colocation Avelacom · Accessed 20 Oct 2026
- Financial cloud Avelacom · Accessed 20 Oct 2026
- Market data Avelacom · Accessed 20 Oct 2026
- Network services Avelacom · Accessed 20 Oct 2026
- Data-centre facilities Avelacom · Accessed 20 Oct 2026
- Connecting clouds Avelacom · Accessed 20 Oct 2026
- About Avelacom Avelacom · Accessed 20 Oct 2026
- Avelacom regional contacts Avelacom · Accessed 20 Oct 2026
- Privacy Policy — 1 September 2026 Avelacom · Accessed 20 Oct 2026
- Deribit connectivity and infrastructure Avelacom · Accessed 20 Oct 2026
- CME Group vendor directory: Avelacom CME Group · Accessed 20 Oct 2026
- Shanghai Tonglian route optimisations — 25 June 2026 Avelacom · Accessed 20 Oct 2026
- Argentina market access — 27 January 2026 Avelacom · Accessed 20 Oct 2026
- Direct connection to nuam — 27 March 2026 Avelacom · Accessed 20 Oct 2026
- Digital-asset infrastructure offering — TOKEN2049 Singapore 2026 Avelacom · Accessed 20 Oct 2026
This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.