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Amazon Web Services: cloud infrastructure for trading, data and broker operations

Amazon Web Services supplies cloud computing, storage, networking and managed services used in capital-markets systems. A brokerage selects and operates a combination of services, with separate data licences, security responsibilities, support plans and availability commitments. This profile focuses on that infrastructure relationship.

By FXBrokers.ai ResearchOperating status: ActivePublished Sources checked

Services & customers

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Amazon Web Services (AWS) provides the underlying infrastructure and managed building blocks for financial applications. Its capital-markets offering covers trading infrastructure, risk calculations and data workloads, with partner software available alongside AWS services. The operational scope depends on the services and architecture purchased.[1]

Specifications01

Infrastructure roles

Infrastructure roles
ServiceRelevant functionScope
Amazon EC2Virtual-machine capacity for customer applications.Instance, operating-system and regional choices determine the configuration and charging basis.Source 15
Amazon S3Object storage for records, datasets and application outputs.Storage, requests, retrieval and movement have distinct cost dimensions.Source 16
AWS Direct ConnectPrivate network connectivity to AWS.Public and private virtual interfaces reach different AWS resources.Source 4
AWS OutpostsAWS-owned and managed infrastructure at customer premises.Local capacity extends an AWS Region; the customer provides the site and connectivity.Source 7
AWS Data ExchangeSubscription access to third-party datasets and APIs.The provider’s data subscription agreement defines the licensed product.Source 11
Amazon Bedrock AgentsApplications that can call configured functions or APIs.The developer defines actions and can require confirmation for an action.Source 13

AWS’s financial-services reference architecture illustrates exchange data arriving through Outposts and private connectivity, streaming through MSK and Managed Service for Apache Flink, and reaching applications through WebSocket APIs. S3 and Glue support raw, processed and curated datasets; Lake Formation controls access. This is an architectural pattern for ingestion and distribution, rather than a packaged market-data feed or permission to redistribute exchange content.[2]

Platforms & integrations

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Direct Connect uses Ethernet between the customer’s router and an AWS router at a connection location. Its requirements include VLAN tagging and BGP configuration; public virtual interfaces reach public AWS services, while private interfaces reach VPC resources. Colocation and connectivity partners can supply parts of the physical path, so the circuit and AWS-side service must be specified together.[4]

A Direct Connect connection is not encrypted by default. AWS documents IPsec through Site-to-Site VPN and MACsec on supported connections. MACsec protects the relevant link from the customer’s data centre to the Direct Connect location; an application’s complete encryption design can require additional controls.[5]

EC2 placement groups make a deliberate trade-off. Cluster placement puts instances close together within one Availability Zone for tightly coupled workloads. Partition placement separates groups of instances across hardware, while spread placement separates a small set of instances. Proximity and failure isolation are different objectives; a placement choice does not establish end-to-end venue latency.[3]

Data Exchange offers public subscriptions and custom private offers through AWS Marketplace. Some providers verify the subscriber’s identity and intended use. Access can involve files exported to S3 or signed URLs, API Gateway, Redshift data sharing or access to a provider’s S3 data. The subscription agreement remains the source of commercial and redistribution rights; acquiring cloud infrastructure does not extend those rights.[11]

Pricing & commercial terms

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Pricing & charges02

Usage and commitment dimensions

Usage and commitment dimensions
ComponentPublished charging basisCondition
EC2 On-DemandUsage runs from launch until stopping or termination.Supported operating systems are billed per second with a 60-second minimum; SLES is billed in full hours.Source 15
S3Storage, requests, retrieval, transfer, replication and management can contribute separately.Standard-IA and One Zone-IA have a 128 KB billable-object minimum and 30-day minimum duration.Source 16
S3 archive classesGlacier Instant and Flexible Retrieval have 90-day minimums; Deep Archive has 180 days.Early deletion, overwrite or transition can still incur remaining minimum-duration charges.Source 16
Savings PlansA dollar-per-hour usage commitment for one or three years.Compute Savings Plans cover eligible EC2, Lambda and Fargate usage; EC2 Instance Savings Plans constrain the instance family and Region.Source 17
Pricing & charges03

Selected Direct Connect tariffs

Selected Direct Connect tariffs
AWS componentPublished priceCharging scope
Dedicated 1 Gbps port$0.30/hour; Japan $0.285/hour.Provisioned port hours, including idle periods.Source 18
Dedicated 10 Gbps port$2.25/hour; Japan $2.142/hour.Physical AWS port; partner circuits are separate.Source 18
Dedicated 100 / 400 Gbps$22.50 / $85 per hour.Same listed port rates in Japan.Source 18
Hosted 1 Gbps connection$0.33/hour; Japan $0.314/hour.Logical connection supplied through a partner.Source 18
Data movementIngress: $0/GB. Contiguous-US AWS Region to contiguous-US Direct Connect location: USD 0.02/GB out.Outbound rates depend on source Region and connection location.Source 18
Pricing & charges04

Current paid-support charges

Current paid-support charges
PlanMonthly minimum or tiered percentage, whichever is higherCommitment
Business Support+$29 per account; 9% first $10,000, 7% next $70,000, 5% next $170,000, 3% above $250,000.30 days.Source 19
Enterprise Support$5,000; 10% first $150,000, 7% next $350,000, 5% next $500,000, 3% above $1 million.30 days.Source 19
Unified Operations$50,000; 10% first $1 million, 6% next $4 million, 5% above $5 million.90 days.Source 19

Implementation & delivery

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Control Tower establishes a governed multi-account landing zone using AWS Organizations, IAM Identity Center and associated services. Account Factory provides account templates, while preventive, detective and proactive controls address different stages of configuration. This helps separate workloads and account ownership before production applications are deployed.[14]

The Direct Connect Resiliency Toolkit helps provision redundant dedicated connections, including configurations across multiple locations. It generates connection documentation and supports BGP failover tests. Topology, port speeds and independent paths still need to match the chosen resilience design; provisioning two links is not by itself proof that all application dependencies can fail over.[6]

Outposts shifts AWS-managed hardware into the customer’s premises while retaining its relationship with an AWS Region. Site readiness, power and network connectivity therefore remain part of delivery. The published model supports workloads needing local infrastructure while using AWS APIs and management conventions.[7]

A concrete implementation case is Jefferies’ use of RDS Custom for Oracle. AWS describes a six-to-eight-month rollout supporting legacy or customised applications while retaining privileged operating-system and database access. The case spans six Regions and 50 accounts. It demonstrates one institutional deployment, rather than a standard implementation deadline for every brokerage.[28]

Support & contacts

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Basic support covers account and billing assistance; technical cases require a paid support plan. AWS publishes initial-response targets and says it makes reasonable efforts to meet them. These clocks concern the first response, not repair or restoration.[20]

Process05

Technical-support response targets

Technical-support response targets
SeverityPublished initial responseScope
Business-critical system downBusiness Support+: under 30 minutes; Enterprise: under 15 minutes; Unified: five-minute IME target.Paid plan and applicable critical-incident route.Source 20
Other severitiesProduction down: one hour; impaired: four hours; system impaired: 12 hours; general guidance: 24 hours.Technical support operates around the clock.Source 20
Specifications06

Compute availability commitments

Compute availability commitments
ScopeMonthly thresholdQualification
Regional commitment99.99%.Running instances must be deployed concurrently across at least two Availability Zones in the same Region, subject to the SLA’s special case for a single-zone Region.Source 21
Individual instance99.5%.A separate instance-level commitment, with its own qualifying unavailability measurement.Source 21

The Compute SLA provides credits of 10%, 30% or 100% at its specified unavailability thresholds. Claims must arrive by the end of the second billing cycle after the incident and include the required evidence. Exclusions apply, and regional and instance credits cannot be stacked for the same affected instance. This service-specific commitment is not an availability guarantee for an entire brokerage application.[21]

Official contact routes

Sales enquiriesWebsite
https://aws.amazon.com/contact-us/sales-support/Source 29

Scope Project and commercial enquiry form.

Account and technical supportWebsite
https://docs.aws.amazon.com/awssupport/latest/user/case-management.htmlSource 20

Scope Support Center case instructions; technical cases depend on the subscribed plan.

Permissions & service scope

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AWS’s shared-responsibility model assigns it the underlying cloud infrastructure. With EC2, the customer manages the guest operating system, applications and security configuration. More abstracted services shift additional platform operations to AWS, while data, access permissions and relevant configurations remain customer responsibilities. Applicable financial-services obligations depend on the institution’s own activities and deployment.[22]

IAM guidance recommends federation and temporary credentials for people, roles for workloads, multifactor authentication and least-privilege permissions. Those controls determine which users or processes can read, change or delete resources. Giving an integration access to cloud resources should be treated as a separate decision from authorising it to initiate a business transaction.[10]

Bedrock Agents can call configured functions or APIs. User confirmation is a developer-enabled control for a particular action: CONFIRM permits execution and DENY blocks it. The documentation does not describe universal human approval as an automatic property of every agent.[13]

Bedrock retention is configurable and model-dependent. The “none” setting prevents durable request/response storage and provider sharing for compatible models; an incompatible model is blocked. “default” follows model-specific retention, while “aws_review” permits AWS safety review, including human review, for up to 30 days. Settings are regional, with project controls applying to the documented endpoint scope. Cross-Region inference can retain content in destination Regions. A request’s store=false option is not equivalent to zero retention.[12]

The Customer Agreement allows the customer to select content Regions, with legal-order and other stated exceptions to that location commitment. Account information and customer content have different contractual treatment. Region selection should therefore be read alongside the particular service and data-processing terms.[23]

Operator & evidence

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AWS is Amazon’s cloud business. Amazon’s results released on 5 February 2026 report AWS segment sales of $128.7 billion for the year ended 31 December 2025. That is a dated measure of the business’s scale, rather than a current-year revenue estimate.[27]

The contracting entity is determined by Account Country under the AWS Customer Agreement. Examples include Amazon Web Services, Inc. and Amazon Web Services EMEA SARL; separately listed countries use other local entities. A brokerage should identify the actual party on its account and agreement instead of treating the global AWS brand as one universal contracting company.[23]

Operator
Applicable AWS entity by account country, including Amazon Web Services, Inc. and Amazon Web Services EMEA SARL.
Service scope
Cloud computing, storage, networking and managed services supporting capital-markets applications and data workloads.
Customer types
Brokerage firms; Banks; Asset managers; Exchanges; Financial technology firms
Delivery
Hosted; API; Managed service; Hybrid
Pricing publication
Public pricing
Platforms
Amazon EC2; Amazon S3; AWS Direct Connect; AWS Data Exchange; Amazon Bedrock
Pricing scope
Published service usage tariffs and support minimums; commitments, region, architecture and third-party services affect the total.
Implementation
Multi-account landing zones can use Control Tower; network resilience and application integration require a deployment-specific design.
Support
Basic account and billing support; paid technical-support plans have severity-based initial-response targets.
Permissions and regulatory scope
Cloud infrastructure provision. The customer remains responsible for its applications, data, configuration and applicable financial-services obligations.

Provider metadata checked 20 Oct 2026Source 1Source 23Source 7Source 15Source 14Source 20Source 22Source 2Source 13

Additional Information

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Specifications07

S3 retention controls are different mechanisms

S3 retention controls are different mechanisms
ControlDocumented effectBoundary
Governance retentionProtects an object version for its retention period.Special bypass permission plus an explicit bypass request can override it.Source 8
Compliance retentionAn object version cannot be overwritten or deleted by users, including root, during retention.The documentation identifies deletion of the associated AWS account as an exception.Source 8
Legal holdHas no fixed expiry and remains until removed.It operates separately from a retention period.Source 8
Variable retentionA hold-release event can establish the retention end date using a configured duration.Object Lock requires versioning; new versions and delete markers remain possible.Source 8

CloudTrail Event history supplies 90 days of management events for each account and Region. It does not include data events, Insights events or network-activity events, and it is not an organisation-wide trading ledger. A firm needing a continuing audit record must configure the appropriate trail and event coverage rather than rely solely on the default history view.[9]

The standard agreement’s post-termination window is 30 days, except where termination is for specified cause. Retrieval requires all amounts due to be paid, and ongoing use remains chargeable. This is the contractual retrieval provision, distinct from the account-management process for reopening a closed account.[23]

Account closure has a separate 90-day reopening period. Access to content during that period requires reopening; after permanent closure, AWS describes deletion of content and resources with an exception for CloudTrail trails. Remaining Reserved Instance and Savings Plans commitments can continue to be billed until their terms expire. Backups and exports therefore belong in the closure plan.[24]

AWS’s current exit-transfer procedure requires a complete request at least two months before switching and approval before transfer. Eligible scope is all AWS data, or all data for a chosen service, across the applicable accounts. Credits cover eligible internet transfer, with Direct Connect, CloudFront, Snow Family and Global Accelerator excluded; ordinary service charges continue. The stated outside-EU switching period is 180 days, with deletion or closure requirements.[25]

For eligible EU accounts, the Data Act Addendum establishes a 30-calendar-day transition after the notice period. If technically infeasible, AWS must notify the customer within 14 business days after receiving the complete request, giving reasons and a revised period of up to seven months. These scoped terms take precedence over conflicting standard provisions.[26]

Follow the evidence

Sources & further reading

  1. Capital-markets cloud services Amazon Web Services · Accessed 20 Oct 2026
  2. Market-data ingestion reference architecture Amazon Web Services · Accessed 20 Oct 2026
  3. EC2 placement groups Amazon Web Services · Accessed 20 Oct 2026
  4. Direct Connect network model Amazon Web Services · Accessed 20 Oct 2026
  5. Direct Connect encryption Amazon Web Services · Accessed 20 Oct 2026
  6. Direct Connect Resiliency Toolkit Amazon Web Services · Accessed 20 Oct 2026
  7. Outposts operating model Amazon Web Services · Accessed 20 Oct 2026
  8. S3 Object Lock controls Amazon Web Services · Accessed 20 Oct 2026
  9. CloudTrail Event history Amazon Web Services · Accessed 20 Oct 2026
  10. IAM security practices Amazon Web Services · Accessed 20 Oct 2026
  11. Data Exchange subscription and access Amazon Web Services · Accessed 20 Oct 2026
  12. Bedrock data-retention controls Amazon Web Services · Accessed 20 Oct 2026
  13. Bedrock Agent action confirmation Amazon Web Services · Accessed 20 Oct 2026
  14. Control Tower landing zones Amazon Web Services · Accessed 20 Oct 2026
  15. EC2 On-Demand charging Amazon Web Services · Accessed 20 Oct 2026
  16. S3 storage charging conditions Amazon Web Services · Accessed 20 Oct 2026
  17. Savings Plans commitments Amazon Web Services · Accessed 20 Oct 2026
  18. Direct Connect port and transfer tariffs Amazon Web Services · Accessed 20 Oct 2026
  19. AWS Support pricing Amazon Web Services · Accessed 20 Oct 2026
  20. Support cases and response targets Amazon Web Services · Accessed 20 Oct 2026
  21. Compute Service Level Agreement Amazon Web Services · Accessed 20 Oct 2026
  22. Shared responsibility model Amazon Web Services · Accessed 20 Oct 2026
  23. AWS Customer Agreement Amazon Web Services · Accessed 20 Oct 2026
  24. Closing an AWS account Amazon Web Services · Accessed 20 Oct 2026
  25. Cloud-exit transfer procedure Amazon Web Services · Accessed 20 Oct 2026
  26. EU Data Act Addendum Amazon Web Services · Accessed 20 Oct 2026
  27. Amazon 2025 annual results Amazon · Accessed 20 Oct 2026
  28. Jefferies RDS Custom implementation Amazon Web Services · Accessed 20 Oct 2026
  29. AWS sales and support routes Amazon Web Services · Accessed 20 Oct 2026

This profile reports dated public information, including provider-published services and terms. It does not independently test or guarantee service delivery, integrations or performance. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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