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Crypto ExchangesExchange profile

XBO.com: trading tariffs, withdrawal holds, corporate tools and entity boundaries

XBO.com combines spot and derivatives trading with conversion, Earn, cards and business payments. Public fees are detailed, but the Clickjoint exchange contract and separate group-entity disclosures need careful distinction.

By Editorial deskOperating status: ActivePublished Sources checked
  • Published Silver spot fees are 0.25% maker and 0.40% taker; higher retail loyalty tiers reduce those percentages.
  • The first card deposit triggers a 72-hour restriction on fiat and crypto withdrawals.
  • Corporate mass payments support separate preparation and approval roles, MFA and batch-result exports.
  • The Clickjoint agreement excludes insurance and compensation protection; separately disclosed entity numbers are not blanket authorisation for all products.

XBO.com combines a consumer crypto interface with a substantial business offering: conversion, spot trading, derivatives, Earn, card access, APIs and bulk payments. Its appeal is operational breadth in one brand. The comparison becomes more useful when the individual routes are separated, because a conversion quote, an order-book trade, an Earn allocation and a corporate bank transfer have different charges and release conditions.[1][14][18][21][16]

The general exchange agreement names CLICKJOINT B.V. in Curaçao. The website also identifies a Canadian entity and a separate Mauritius investment dealer. These names should not be blended into a single assertion that every XBO service has the same authorisation or protection. The precise contract matters particularly for a customer moving between crypto balances and the separately documented investment products.[2][4][5]

Conversion, active trading and business payment tools

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Reference table01

Services and operating boundaries

Services and operating boundaries
ServicePublished functionalityImportant distinction
Crypto conversionSelect assets and amount, then accept the quote within its timer.The final received amount is the comparison point, even when no separate commission is shown.Source 7
Spot tradingMarket, limit and stop instructions are described in the help material.Order availability and permitted size should be checked for the selected pair.Source 6
Perpetual contractsLeveraged directional exposure with periodic funding.Funding is separate from the entry/exit commission.Source 12
Expiry futuresContracts settle at expiry and outstanding related orders are cancelled.The expiry date creates a different holding constraint from a perpetual.Source 12
EarnFlexible, fixed and bonded variants.The product’s release conditions matter as much as its headline return.Source 18
Corporate operationsClient API, crypto processing, mass payments and account services.Approval roles and reconciliation are separate from ordinary retail trade entry.Source 14Source 16

The futures product page advertises leverage of up to 100 times and more than 100 assets, with take-profit and stop-loss controls. These are company product claims, not a promise that every customer or instrument receives the maximum. At 100 times leverage, an adverse move of roughly 1% can consume initial collateral before allowing for maintenance requirements and costs; the actual liquidation point comes from the live contract calculation.[13]

The support material distinguishes cross margin, which shares available account resources, from isolated margin assigned to a position. It also explains several conditional-order concepts. Those educational descriptions do not prove that every listed order type is enabled on every screen. Before relying on a protective instruction, check the trigger basis, order status and whether it closes the intended position rather than opening an offsetting exposure.[12]

Spot loyalty tiers, futures commissions and conversion economics

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Published trading commissions

Published trading commissions
Route or retail tierMakerTaker
Spot — Silver0.25%0.40%Source 6
Spot — Gold0.23%0.38%Source 6
Spot — Platinum0.21%0.36%Source 6
Spot — Diamond0.18%0.32%Source 6
Futures help schedule0.030%0.060%Source 12

On US$10,000 of Silver-tier spot turnover, the published percentages produce US$25 maker commission or US$40 taker commission. An equal-sized round trip doubles those amounts. A limit order is not automatically a maker trade if it executes immediately against available liquidity. For a meaningful comparison, add the actual execution price and transfer costs to the commission rather than comparing tier percentages in isolation.[6]

The Exchange conversion flow advertises no separate conversion fee and uses a time-limited quote. That does not establish that its effective price equals another venue’s mid-market price. Compare the assets received for the same amount spent at the same time, then include any subsequent withdrawal. The confirmation and transaction history provide the record of the accepted conversion; a quote that expires before acceptance is not a guaranteed dealing price.[7]

Perpetual funding is an additional transfer associated with holding the position at the applicable funding time; its sign and rate can change. The support page contrasts this with expiry futures, which do not use perpetual funding and settle on their specified date. Neither arrangement removes execution, margin or settlement risk. The relevant holding-cost estimate therefore depends on the exact contract and intended duration.[12]

Published transfer charges, withdrawal holds and dedicated IBANs

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Selected public funding charges

Selected public funding charges
RoutePublished chargePublished minimum where specified
Card deposit3.75% + US$0.25Check the selected card route.Source 8
Standard EUR bank deposit€5€100 deposit.Source 8
USD bank deposit0.10%US$100 deposit.Source 8
EUR bank withdrawal0.2%; minimum fee€12.50€100 withdrawal.Source 8
USD bank withdrawal0.2%; minimum feeUS$75US$100 withdrawal.Source 8
GBP bank withdrawal0.3%; minimum fee£30£1,000 withdrawal.Source 8
Dedicated IBAN depositsPublic table lists€2 EUR / £2 GBP.Account-specific arrangements may differ.Source 8Source 22

The first fiat card deposit triggers a 72-hour restriction on both fiat and crypto withdrawals. Selected network examples in the same public table are 0.0001 BTC for a Bitcoin withdrawal and 4 USDT for USDT on TRON. Confirm the current network, minimum and net amount in the withdrawal screen.[8]

Minimum commissions can dominate small bank transfers. Applying the listed USD rule to a US$100 withdrawal produces a US$75 charge, because 0.2% would be below the minimum. That is a calculation from the tariff, not a recommendation to use the route. Compare the final receivable amount and available alternatives before funding a small account that will later need a bank exit.[8]

Dedicated IBAN access is arranged through an account manager and can be in an individual’s or company’s name. The support page describes USD SWIFT, EUR SEPA and GBP Faster Payments, with pricing affected by volume and risk assessment. A dedicated bank identifier therefore does not imply that every customer receives the same retail tariff, instant credit or an unrestricted payment account. Obtain the route’s actual settlement and name-matching instructions before sending funds.[22]

The Travel Rule guidance describes the collection and exchange of sender and beneficiary information around qualifying crypto transfers. An otherwise correct blockchain address may therefore still require additional account information or review. This is separate from a network confirmation delay. Retain the destination service, beneficiary details, network and transaction reference so a transfer investigation can identify which stage is outstanding.[19]

Custodial exposure, security controls and Earn release conditions

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The general agreement provides for custodial handling and possible third-party involvement while recognising customer ownership of digital assets. It also expressly excludes insurance, investor-compensation and guarantee protection for account assets and Earn. Consequently, the security measures described on the website should not be read as an insured reimbursement commitment if an operator, custodian or product fails.[3]

XBO names infrastructure and verification providers including Fireblocks, Ledger, Cloudflare, Sumsub and AWS on its security page. These identify the company’s stated technology arrangements. They do not establish the amount recoverable by a customer after a loss. The page also makes compliance and security-assurance claims, but the underlying independent audit reports and their exact scope were not inspected here. Account authentication remains a separate responsibility from infrastructure security.[11]

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Earn access and reward timing

Earn access and reward timing
Plan typePublished reward basisRelease constraint
FlexibleDaily calculation using the prior day’s minimum balance; rewards begin from the specified second day.Available under the flexible withdrawal terms.Source 18
FixedReward paid at the end of the agreed term.Capital is committed for that term.Source 18
Flexible BondedFlexible allocation with a redemption waiting period.No reward during the unlocking period.Source 18
Fixed BondedFixed-term return plus a redemption delay.No early exit; maturity does not necessarily mean immediate transferability.Source 18

For an Earn comparison, the usable withdrawal date can be later than the date on which the displayed investment period ends. A business funding a scheduled payment should distinguish reward accrual, maturity and final availability. Return language does not remove token-price exposure or the account protections excluded by the general agreement.[18][3]

Verification levels, regional access and balance currencies

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Identity checks and practical access

Identity checks and practical access
LevelPublished checksPractical effect
OccasionalAge 18 or above, name, birth date, email and phone.Limited initial use; higher verification is required to withdraw.Source 10
BasicAddress information, identity document and selfie.Identity checks expand access subject to account and product limits.Source 10
ProAddress evidence and income/source-of-funds questions or documentation.Additional review supports higher-use arrangements; acceptance is not automatic.Source 10

The website says it does not hold a UK licence or registration and does not actively offer services to UK residents. It also names the United States, Iran and Russia among jurisdictions it does not serve. This is not a complete country matrix. A successful app download or visible market page is not a substitute for residence acceptance, and business verification does not itself establish access to every derivative or banking service.[2][10]

The account overview expresses total value as a USD equivalent, while the help material also describes actual USD, EUR and GBP balances. A display-currency valuation does not mean all balances have been converted into dollars. Reconcile the units held in each currency and token before calculating an exchange gain, funding a trade or comparing the amount ultimately received in a bank account.[6]

Recovery, complaints, interruptions and closure

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XBO advertises 24/7 assistance through its support chat, Telegram and email channels. The account guide routes email or telephone changes through support and provides a forgotten-password workflow. These are access-administration processes; a password reset does not establish that a pending withdrawal has cleared. Use contact links from the official support hub, and retain the ticket reference when an identity or payment review is already in progress.[9]

No dedicated emergency telephone dealing desk or guaranteed manual close-out procedure was established. The agreement allows service interruptions, so an inability to reach the interface must not be interpreted as cancellation of existing instructions. Record the instrument, order or position identifier, requested action, time and last confirmed state. The useful resolution is an explicit execution or cancellation result, rather than simply confirmation that support received a message.[3][9]

Account closure is a separate request from leaving an account unused. The reviewed material did not establish an exact dormant-period threshold or a universal inactivity fee, and this profile does not infer that inactivity is free. The general terms provide for returning eligible remaining assets subject to restrictions. Resolve unsettled trades, transfer checks and records before closure; deleting an app does not close the account or prove that exposure has ended.[9][3]

Named legal entities and what their disclosures establish

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Entity and permission evidence

Entity and permission evidence
EntityPublished identifierWhat can be concluded
CLICKJOINT B.V. — CuraçaoThe company licence page lists 164279; general terms name Clickjoint.The contract identifies the counterparty. This profile does not treat the number as verified financial-services authorisation.Source 2Source 4
XBO Trading (Canada) LimitedCompany-reported FINTRAC MSB number M22370088.A distinct entity disclosure; no blanket securities, derivatives or deposit permission is inferred.Source 4
Xion Investments — MauritiusSeparate agreement lists company 216809 and FSC licence GB24203975.An investment-dealer contract whose stated products and clients must be distinguished from the general crypto account.Source 5

The September 2026 Clickjoint agreement expressly says the company is not a bank, payment institution, electronic-money institution, investment firm or licensed financial-services provider. That contractual statement is material when reading broad regulatory marketing elsewhere on the site. No independently matched current regulator entry was recovered for the disclosed group numbers, so they remain company-reported identifiers rather than an independent permission finding in this profile.[3][4]

Xion’s August 2025 agreement describes an execution-only investment-dealer service for instruments such as shares, bonds, ETFs and CFDs, and states a Mauritius full-service dealer licence excluding underwriting. It is a separate agreement with a separately named company. That document does not make Clickjoint’s crypto balances bank deposits or place every XBO product under the same regulator. The account-opening agreement must identify which entity supplies the particular service.[5]

Business breadth and the limits of available scale evidence

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XBO’s current materials present both a retail platform and infrastructure for corporate clients. Its public API, mass-payment workflow and dedicated-IBAN documentation are concrete evidence of that product focus. They are more useful for evaluating operating fit than an unsupported popularity ranking. No independently audited current trading-volume figure or active-trader count was established from the reviewed company material.[1][14][16][22]

The advertised 100-plus futures assets measure catalogue breadth, not the number of funded clients or executable depth in an individual contract. For a firm considering recurring payroll or supplier payments, the relevant questions are supported destination networks, approval authority, funding availability and export quality. For an active trader, they are the specific market’s spread, depth, commission tier and position rules. These are different uses of the same brand.[13][16]

Operator
CLICKJOINT B.V. under the general exchange agreement; separate entity agreements apply to specified services
Exchange model
Centralised
Service scope
Crypto conversion and spot trading, leveraged contracts, Earn products, card access and corporate payment/API services; investment-dealer products have a separate contract.
Client types
Retail clients; Institutional clients
Pricing publication
Public pricing
Other names
XBO
Pricing scope
Published spot loyalty tiers, futures commissions and transfer fees; conversion costs must also be assessed through the executable quote, and corporate arrangements may be bespoke.
Funding scope
Crypto networks, bank transfers and cards; dedicated IBAN arrangements have separate onboarding and potentially bespoke terms.
Custody and asset handling
Custodial crypto balances with possible third-party involvement. The general agreement excludes insurance, compensation-scheme and guarantee protection for account assets and Earn.
Client eligibility
Verification, geography and product approval govern access. Higher verification is required for withdrawals; the website names excluded jurisdictions and disclaims active UK offering.
Support
The support hub advertises 24/7 chat, Telegram and email assistance; sensitive account changes go through support. No emergency manual-dealing service was established.
Authorisation and registration scope
Licence numbers are company-reported and attached to named entities; independent current register matching was not completed. The Clickjoint agreement expressly disclaims licensed financial-institution status.

Exchange metadata checked 21 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 6Source 7Source 8Source 9Source 10Source 11Source 12Source 13Source 14Source 15Source 16Source 17Source 18Source 19Source 20Source 21Source 22Source 23

Covered contracting entities

CLICKJOINT B.V.

Jurisdiction
Curaçao
Covered services
Counterparty named in the September 2026 general exchange agreement.
Client and location scope
Accepted customers and services under its terms and regional restrictions.

Published terms

Source 2Source 3

XBO Trading (Canada) Limited

Jurisdiction
Canada
Covered services
Company licence page associates this entity with FINTRAC MSB number M22370088; actual account allocation must be established from the customer agreement.
Client and location scope
Registration disclosure alone does not establish customer acceptance or securities/derivatives permission.
Source 4

Xion Investments

Jurisdiction
Mauritius
Covered services
Separate investment-dealer agreement; company 216809 and company-stated FSC licence GB24203975.
Client and location scope
Customers approved for that agreement and its investment products; not assumed to cover Clickjoint exchange balances.

Published terms

Source 5Source 4

APIs, payment approvals, records, mobile access and rewards

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The API hub separates public market data from authenticated client operations and crypto processing. Client endpoints can reach balances, trading, deposits and withdrawals, so an integration should not be treated as a price-only connection. Documentation describes HMAC authentication, timestamp checks and key creation, reset and deletion through the Security area when enabled. A complete current matrix of granular read-only, trading and withdrawal scopes was not established; obtain that matrix before issuing production credentials.[14][15]

The developer documentation warns that fiat webhooks are not automatically retried. An integration therefore needs transaction-history reconciliation rather than assuming that a missing callback proves no payment occurred. Key revocation also should not be confused with cancelling previously accepted orders or reversing payments. Verify the resulting account state through supported history and status methods when replacing credentials or disconnecting automation.[15]

Mass payments accept a CSV for a single payout currency, subject to a 5 MB file limit and validation. The workflow can separate preparation from approval, with the approving user applying their own MFA. Results include statuses and errors, and a BatchID supports report export. This gives corporate users a concrete reconciliation path, but the batch report is not evidence of a universal retail tax statement. Check failed and pending rows as well as the aggregate batch total.[16]

The P&L view offers USD-based periods including 24 hours,7 days,30 days, one year and all time, with unrealised futures and CFD effects reflected in relevant totals. That analytical display is not equivalent to an inventory ledger or realised-gain tax report. A complete reconciliation also needs quantities, timestamps, fees, deposits, withdrawals and transfers. No universal retail CSV/tax format, retention guarantee or post-closure access window was verified.[17]

Official iOS and Android links support the mobile buy, sell, exchange and staking workflows. The reviewed mobile page does not establish full parity with corporate approval, API administration or every desktop order control. Confirm that the specific task can be completed on the intended device before relying on a mobile-only workflow, especially where a second approver or document upload is required.[23][16]

Loyalty XP is a status measure for the retail programme, not a cash balance. Separate crypto rewards and token-holding eligibility have their own conditions; a displayed tier should not be valued as freely withdrawable money. The XBO card is another separate cost route: its support page lists a US$5 issue fee, a 2% top-up fee and USD conversion, with Apple Pay and Google Pay support but no ATM cash withdrawals. Card eligibility or a loyalty benefit does not waive the exchange’s transfer rules.[20][21]

Follow the evidence

Sources & further reading

  1. About XBO.com XBO.com · Accessed 21 Oct 2026
  2. Legal documents and territorial disclaimer XBO.com · Accessed 21 Oct 2026
  3. Terms and Conditions XBO.com / CLICKJOINT B.V. · 3 Sep 2026 · Accessed 21 Oct 2026
  4. Licenses and registrations XBO.com · Accessed 21 Oct 2026
  5. Investment Dealer Client Agreement — Xion Investments Xion Investments / XBO.com · 23 Aug 2025 · Accessed 21 Oct 2026
  6. Buying and selling crypto XBO.com · Accessed 21 Oct 2026
  7. Exchanging crypto XBO.com · Accessed 21 Oct 2026
  8. Deposits and withdrawals XBO.com · Accessed 21 Oct 2026
  9. My account XBO.com · Accessed 21 Oct 2026
  10. Verification XBO.com · Accessed 21 Oct 2026
  11. Platform security XBO.com · Accessed 21 Oct 2026
  12. Futures trading support XBO.com · Accessed 21 Oct 2026
  13. Futures trading product XBO.com · Accessed 21 Oct 2026
  14. API Hub XBO.com · Accessed 21 Oct 2026
  15. XBO API documentation XBO.com · Accessed 21 Oct 2026
  16. Mass Payment support XBO.com · Accessed 21 Oct 2026
  17. Profit and Loss support XBO.com · Accessed 21 Oct 2026
  18. Earn support XBO.com · Accessed 21 Oct 2026
  19. Travel Rule support XBO.com · Accessed 21 Oct 2026
  20. Loyalty program XBO.com · Accessed 21 Oct 2026
  21. XBO Card support XBO.com · Accessed 21 Oct 2026
  22. Dedicated IBAN support XBO.com · Accessed 21 Oct 2026
  23. Mobile applications XBO.com · Accessed 21 Oct 2026

This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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