Unocoin exchange profile: INR trading, perpetual routing and custody fees

Unocoin combines INR purchases, spot trading and hosted crypto balances with recurring purchases, baskets, yield plans and a separate derivatives interface. Browser and mobile access are advertised. Its Indian service has a long operating history, but transfer permissions and product mechanics need to be checked separately from the ability to see or trade an asset.[1]

The April 2026 terminal guide identifies every displayed Futures contract as an INR-settled perpetual without expiry. BTC, ETH and SOL have published maximum leverage of 75 times; several other contracts have lower ceilings. INR is used for collateral and settlement, so holding USDT is not a prerequisite for that terminal. The maximum is a product ceiling, not a suitable default position size.[5]

The legal model is brokerage: orders may route to third-party providers such as Pi42. Users authorise Unocoin to place, modify or cancel orders and transfer assets for execution. The terms permit liquidation without notice and negative balances, despite the guide’s isolated-margin description.[2]

The perpetual interface additionally shows stop-market and stop-limit instructions, attached take-profit/stop-loss controls, position closure and separate order, trade and transaction histories. The guide’s BTC-INR example specifies 0.002–50 BTC per order. These are contract quantities, not rupee deposit requirements; use the current contract form if its limits differ.[5]

The fee page’s coin-level commission and transfer rows did not populate in the inspected public text. Its 0.5% example is illustrative, not a verified universal tariff: on ₹10,000 it produces ₹50 commission plus ₹9 IGST, or ₹59 total fees. Check the applicable instant, spot or perpetual rate in the transaction screen before comparing costs.[4]

The derivatives terms additionally permit perpetual funding fees, liquidation fees and third-party charges. These costs can apply separately from the trading commission.[2]

The 21 March 2023 custody notice waives the monthly fee after a qualifying brokerage/exchange trade or while an eligible loan or Earn Interest deposit is active that month. Otherwise it can deduct equivalent value from other crypto if BTC is insufficient. Smaller portfolios are depleted only to zero; INR-only balances are excluded. This is a charge for retaining inactive crypto, not an account-closing fee. The current terms also include the charge, which is calculated at month-end; an invoice may appear the following day.[15][2]

A 24 March 2026 announcement advertises free BTC withdrawals through batching and zero maker fees in qualifying circumstances. Neither statement supplies a universal tier schedule or a guaranteed departure time. The live withdrawal option matters: a batch instruction and an immediate on-chain transfer can have different costs and waiting periods.[14]

The pricing explanation links local BTC quotations to international prices, USD/INR and domestic supply, demand and orders. Compare the actual rupees paid with crypto received, including the buy/sell spread. A low commission can coexist with a materially different exchange rate, particularly when local prices adjust more slowly during sharp market moves.[30]

For an INR deposit, create the deposit instruction, use the bank details shown there, send the stated amount and enter the bank’s transaction reference. The operations team then verifies the credit. INR withdrawal instead uses the wallet’s withdrawal form and the registered bank details. Creating an instruction is therefore separate from completing or receiving the bank payment.[10]

The ZEC/DASH restriction is operationally significant for someone who needs an external wallet. Buying or retaining either token on Unocoin does not provide a current transfer route. The company’s 11 June notice attributes the change to FIU-related guidance; this profile verifies the platform’s notice, not an independently inspected asset-specific regulatory direction.[16]

Ordinary crypto withdrawal requires choosing the asset, recipient address and quantity; the help article says network fees are deducted before transfer. Compare the net amount the recipient will receive with that destination’s minimum deposit requirement. The generic guide must be read alongside the asset’s live status, rather than treated as evidence that every listed token is transferable.[34]

A pending withdrawal can require administrator approval or replenishment from offline storage, which the help centre says may take several hours. A pending label is not proof that a transaction has reached the blockchain. Retain the withdrawal reference and any eventual transaction hash when asking support to locate the delay.[27]

The September 2026 hardware-wallet guide says additional questions may cover recipient name, withdrawal purpose and wallet type. Prepare those details before moving assets to self-custody. The inspected guidance supplies no fixed approval deadline for such a review; possession of the destination address alone does not complete the exchange’s processing requirements.[28]

Unocoin describes most crypto as held offline, with separately stored encrypted key material and geographically separated physical safeguards. Its security guide supports authenticator-generated codes as well as mobile OTP access. These are the company’s operational descriptions; the inspected material contains no customer-specific insurance limit that can be presented as reimbursement protection.[12]

The reserve article published on 5 July 2023 describes a June 2023 agreed-procedures exercise under SRS/ISRS 4400. It compared customer holdings with bank and crypto records and reported holdings above customer balances, including 93.78% of aggregate crypto in cold storage. That historical snapshot is useful context, but cannot establish October 2026 liabilities, withdrawal capacity or an insurance entitlement.[17]

Email changes require authentication through the registered mobile number or enabled two-factor method, followed by verification of the new email. If login is unavailable, the recovery article directs the customer to telephone support. It does not publish a fixed withdrawal-release clock after recovery, so an urgent transfer should not depend on an assumed instant reset.[13]

Individual verification requires age eighteen or over, verified email, a selfie, PAN validation, address evidence and a validated bank account. The help centre lists DigiLocker Aadhaar verification or driving-licence evidence and asks personal applicants for savings-account details. Incomplete or inconsistent information can be rejected for correction; uploading documents is not equivalent to approval.[7]

Unocoin’s general FAQ makes PAN essential for trading and transaction features and says verification may need updating periodically. Business applicants are directed to support with company documentation. The account process therefore extends beyond initial signup: changes in identity, address or company control can create another verification step before continued access.[29]

The terms restrict service to India or Indians where lawful. Users can close after pending transactions settle; unverified accounts or those inactive for six months may be cancelled. Monies owed on termination return through the registered bank account.[2]

The March 2026 announcement lists telephone 7788978910 and support email, with handling hours of 09:30–18:30 IST, Monday–Saturday. Those stated hours are more specific than older blanket 24/7 claims. Preserve the order identifier, asset, timestamp and payment reference in a written ticket so a telephone discussion has a traceable case record.[14]

During disruption, the terms allow product suspension and warn of failed or delayed execution. No inspected emergency telephone-order authority was found. Disputes refer to Bangalore courts, with arbitration potentially considered; a support request should not be treated as an executed dealing instruction.[2]

Unocoin’s July 2026 trading guide identifies the business as registered with FIU-IND as a virtual-asset service provider. An exact FIU entity entry and registration number were not independently inspected, so the registration finding remains a company statement.[18]

The Ministry of Finance’s 9 September 2026 explanation places such registration within anti-money-laundering reporting and recordkeeping. It separately warns that crypto products remain unregulated and that losses may lack regulatory recourse. FIU reporting status should therefore not be read as investment approval or deposit protection.[19]

The operating name is Unocoin Technologies Private Limited. The site dates the business to 2013 and describes more than ₹3,000 crore in processed transactions. That undated cumulative total is not daily turnover and supplies no independently comparable measure of current market liquidity.[1]

The March 2026 company article reports more than 2.3 million users in India. This is a dated marketing claim about reach, without a stated funded-account or active-trader definition. It supports treating Unocoin as a substantial established regional service, while leaving its current active customer count unverified.[14]

Operator

Unocoin Technologies Private Limited

Exchange model

Centralised

Service scope

Indian spot services and INR-settled perpetual access.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Pricing scope

Some numeric tariffs require the live order screen.

Funding scope

INR banking and supported crypto transfers; asset restrictions apply.

Custody and asset handling

Hosted balances with company-described offline storage.

Client eligibility

Adult verified users; India-focused access.

Support

Ticket, email and published Indian telephone support.

Authorisation and registration scope

FIU registration is company-reported; no independently inspected entity register entry.

Exchange metadata checked 20 Oct 2026Source 1Source 4Source 5Source 7Source 12Source 16Source 18Source 29

SBP orders are described as running automatically at midnight on the scheduled date. Keeping enough INR available is part of maintaining the instruction; the calendar does not guarantee a particular purchase price. Its repeat-buying mechanism is distinct from copying another trader or delegating discretionary investment decisions.[6]

Crypto Basket combines themed selections such as large-cap, DeFi, gaming and memecoins in one purchase. Inspect the constituents, weights and resulting token balances; the product page does not set out a continuing rebalancing mandate.[20]

Earn Yield advertises USDT plans with returns up to 7% annually, depending on duration and plan, with daily or plan-specific credits. Its flexible-withdrawal marketing does not provide complete redemption mechanics, counterparty exposures or a guaranteed payout. This is a separate yield arrangement, not verified blockchain staking; inspect the selected plan’s terms before moving a spendable balance into it.[21]

Loan collateral introduces a different exit condition. The lending guide says falling collateral can trigger email warnings and then additional BTC allocation from the lending wallet or liquidation. Maintaining a loan changes how that wallet can be used and can cause a sale even when the customer originally intended to keep the underlying Bitcoin.[31]

Paying an instalment early is distinct from closing the loan: the help article says an early EMI applies on its scheduled repayment date. Full settlement requires outstanding fees, penalties and instalments or principal and interest, depending on the plan; only then is collateral released back to the wallet.[32]

Public ticker endpoints expose BTC/ETH buy, sell, average and recent-trade data, with a recommended interval longer than three minutes between requests. This is market-data access. The separate authenticated API documentation was not retrievable in the reviewed page, so exact trade/withdraw permissions, key restrictions and revocation behaviour remain unverified.[23][24]

The June 2026 tax-help article describes downloadable dashboard statements containing purchase/sale dates, prices, fees and deducted TDS. Keep these records with bank and blockchain transfers and reconcile deductions against official tax records. The platform export is evidence for reconciliation; the blog’s inconsistent tax-calendar examples are not used here as filing instructions.[25]

Coupon redemption requires a verified account and an unexpired code. A reward stated in rupees is converted into crypto at Unocoin’s current price under the coupon terms. This is not a confirmed cash withdrawal amount: the received asset, subsequent sale price and applicable transfer conditions determine what can eventually leave the account.[22]