TruBit Pro combines custodial crypto trading and perpetual contracts. Cash access is currently restricted: the latest inspected MXN notice suspends peso deposits and withdrawals, while stating that crypto trading, crypto transfers and MMXN trading continue.[2][30]
Trading services, positions and order controls
Sections ↑CoinMarketCap’s page retrieved on 20 October 2026 displayed approximately US$746 million of reported rolling 24-hour spot turnover. The retrieved page was a cached snapshot, not a measurement at the publication minute. This is reported trading activity, not an independently verified active-customer count or a measure of reserves.[32]
Main service choices
| Service | Documented account or instruction |
|---|---|
| Spot markets | Buy and sell supported crypto assets through the platform; balances and on-chain withdrawals are separate stages.Source 14 |
| Perpetual contracts | Long or short exposure with margin, recurring funding and liquidation rules. Post-only is among the documented order options.Source 30 |
| Signal and pool copying | Two materially different arrangements: individual copied positions or a lead trader’s pooled strategy.Source 21 |
| Earn+ | A separate subscription of assets into flexible or fixed products; idle wallet holdings do not automatically earn yield.Source 19 |
| Block trades | Execution and payment deadlines are agreed with the desk or account manager.Source 25 |
Perpetual order instructions
| Instruction | Execution treatment |
|---|---|
| Limit | Sets a price boundary. Orders at a better price take priority; orders at the same price are processed by placement time. |
| Market | Takes available order-book liquidity and incurs the taker charge. The eventual fill can differ from the last displayed price. |
One-way mode permits one direction in a contract; hedge mode permits simultaneous long and short positions. These choices exist in both the web and app guides. Holding both directions does not remove the funding, fees or margin requirements of each position.[28]
How collateral and positions are organised
| Setting | Consequence |
|---|---|
| Isolated margin | A position uses allocated collateral. Adding or removing margin changes its liquidation level; the published guide limits that position’s loss to its allocated margin.Source 7 |
| Cross margin | Positions using the same settlement currency share collateral. Profits in one can support another; liquidation can close all contract positions in that pool.Source 7 |
| Merger mode | Additional same-direction positions in the same contract and margin currency are combined at a weighted entry price; this is the stated default for new users.Source 27 |
| Separation mode | Positions remain individually displayed. A contract’s open positions plus pending opening orders are limited to 20 under the same margin currency. Existing position leverage cannot be changed.Source 27 |
Switching merger/separation settings requires clearing open positions and pending orders. In separation mode, changing the leverage setting affects subsequent positions, while existing positions retain their setting. This is a meaningful difference from the general margin guide’s adjustable-leverage illustration.[27]
Selected published contract leverage tiers
| Contract | Maximum leverage sequence | Maintenance-margin sequence |
|---|---|---|
| BTCUSDT | 200x, 125x, 100x, 50x, 20x, 10x | 0.3%, 0.4%, 0.5%, 0.6%, 1%, 2.4% |
| ETHUSDT | 200x, 125x, 100x, 75x, 50x, 25x, 20x, 10x, 5x, 4x, 2x, 1x | 0.3%, 0.4%, 0.5%, 0.7%, 0.8%, 0.9%, 1%, 1.5%, 1.8%, 2%, 2.2%, 2.5% |
| SOLUSDT and XRPUSDT | 75x, 50x, 25x, 10x, 5x | 0.65%, 1%, 2%, 5%, 10% |
Price references and protective orders
| Control | How it works |
|---|---|
| Index price | Combines underlying spot-market prices; it is distinct from the latest contract trade.Source 9 |
| Mark price | Used for unrealised P&L and liquidation assessment. A last-trade price need not equal this reference.Source 9 |
| Take profit / stop loss | The interface FAQ uses last-trade triggers, then execution at available prices. Orders can be partial or unfilled; liquidation can happen before the stop executes.Source 10 |
| Closing the whole position | The TP/SL FAQ says associated protective orders are cancelled. Partial and entire-position settings serve different quantities.Source 10 |
Trading charges, funding and reward credits
Sections ↑Published fee basis
| Component | Amount or basis | Scope |
|---|---|---|
| Spot commission | Trade amount × applicable rate | The accessible chart separates quote-currency and coin categories, but its numerical image tables could not be inspected. A current universal spot rate is therefore not established. |
| Contract example | Maker 0.02%; taker 0.06% | Published example on traded notional, per fill; this is not a reconstructed VIP schedule. |
| VIP and affiliates | Bespoke arrangements | The chart excludes affiliate-system users from ordinary contract tiers; request the account-specific schedule. |
Illustration using the published contract example: a 10,000 USDT notional fill costs 2 USDT at 0.02% or 6 USDT at 0.06%. Opening and closing the same notional as taker costs 12 USDT before funding, spread, slippage and conversion. This is fee arithmetic, not a current personalised quote.[5]
The older overview, updated 10 October 2025, instead lists a 0.04% taker rate and the same 0.02% maker rate. This unresolved difference is another reason to use the applicable account tariff rather than treating either example as universal.[30]
Funding is exchanged between position holders, ordinarily every eight hours when a position is open at settlement. Positive funding means longs pay shorts; negative funding reverses that direction. It is calculated on position value, not the smaller deposited margin, and the platform says it does not retain the transfer.[6]
For a hypothetical 10,000 USDT position and a positive 0.01% settlement rate, the funding transfer is 1 USDT: paid by the long and received by the short. Keeping an unchanged position through three such settlements would total 3 USDT. Actual rates vary. Funding can consume available collateral and then position margin; an apparently small charge can therefore change liquidation exposure.[6]
Contract bonuses are trading credits that cannot themselves be withdrawn. Their validity starts on crediting. The guide permits profits to be withdrawn after bonus expiry; moving profits sooner forfeits unused bonus. Credits can offset specified contract costs and losses, while bonus-funded transactions do not earn fee rebates. The general bonus guide excludes copying, but the signal-copy FAQ describes limited fee/funding offsets. Those product-specific conditions need resolving in the actual offer before allocating money.[23][22]
Deposits, withdrawals and suspended rails
Sections ↑Funding and exit workflow
| Route | Required checks and settlement |
|---|---|
| Crypto deposit | In Wallet → Spot, select the asset and supported network, use the generated address and meet its minimum. Crediting follows the required blockchain confirmations.Source 13 |
| Crypto withdrawal | Select asset, network, destination and amount. TruBit first processes the request internally, then submits it to the blockchain. The guide supplies no universal completion time.Source 14 |
| MXN cash rails | All MXN deposit and withdrawal channels were suspended from 30 September 2026, 00:00 in the notice’s stated CST timezone, until further notice. No later restoration notice was established.Source 2 |
| Legacy minimum sheet | The fee page links a sheet dated 11 November 2022. Its asset list includes later delistings, so its amounts are unsuitable as a current universal transfer schedule.Source 36 |
The ADA/USDT spot pair was scheduled for removal on 25 September 2026 at 10:00 UTC+8. The same notice ended ADA and ALGO withdrawals on 30 September at 10:00 UTC+8. Both deadlines precede this profile. Holders with unresolved balances need the official support route; an old wallet guide does not extend those exit windows.[3]
A block-trade quote carries its own payment deadline. TruBit reserves cancellation rights if a buyer’s payment is late, and also if its payment on a sell order is not completed within the agreed time. A customer’s cancellation request goes to the account manager and can be refused. Neither a universal minimum nor a single execution/settlement tariff was established in the inspected block-trade policy.[25]
Custody, liquidation and irreversible account actions
Sections ↑The platform withdrawal process requires an internal release before blockchain submission. Users therefore depend on the custodian’s account controls while assets remain credited there. An authenticated balance display is distinct from holding the signing keys to a personal blockchain wallet.[14]
What happens when contract margin fails
| Stage | Documented treatment |
|---|---|
| Isolated liquidation | The affected position is closed and associated orders are cancelled.Source 11 |
| Cross liquidation | Pending orders are cancelled and the relevant shared positions are closed.Source 11 |
| Liquidation reserve | Favourable liquidation residuals feed an insurance fund; that fund can absorb shortfalls. It is a trading-loss mechanism, not an insured customer deposit.Source 11 |
| Auto-deleveraging | If the fund cannot absorb the loss or falls rapidly, counterparties can have positions reduced at mark price, using the platform’s ranking. Related pending orders can be cancelled and notices sent.Source 12 |
The March 2026 derivatives agreement permits emergency restrictions, position reductions, clawbacks and reversal of abnormal trades. A customer’s inability to cancel an executed trade does not remove the operator’s contractual correction powers. The agreement excludes its trading simulation from those contract terms.[26]
Access security and closure
| Action | Documented consequence |
|---|---|
| Two-factor authentication | The web and app guides offer email, telephone and Google Authenticator verification. Binding a telephone also uses email verification; the issued codes have a stated ten-minute life.Source 16 |
| Password recovery | Use the official Forgot Password flow and registered email. The guide documents web and app recovery but does not specify a post-reset withdrawal hold.Source 17 |
| Delete the account | Available through the apps, not Pro web. It permanently closes both TruBit and TruBit Pro access, cancels pending orders/transfers/withdrawals and API keys, and prevents reuse of the same email and phone.Source 18 |
| Residual balance | Combined balances above US$20 block deletion until withdrawal. Balances below US$20 become irrecoverable if deletion proceeds; the exact US$20 boundary is not specified.Source 18 |
Deletion is different from leaving an account unused. A dated inactivity tariff was not established in the inspected account material. Closure also acknowledges legally required retention of some records, despite ending user access. Save useful history before requesting an irreversible exit.[18]
Eligibility and identity verification
Sections ↑The current general agreement excludes listed jurisdictions including the United States, North Korea, Iran, Iraq, Syria, Yemen and Zimbabwe, alongside sanctions and applicable-law restrictions. Citizenship, residence and location can matter; this is not a list of every eligible country.[1]
The KYC walkthrough updated 10 September 2026 takes users through Identity Verification and an external Sumsub review. Its Mexican example asks about INE address matching, occupation, RFC and telephone, followed by proof of address. Country-specific fields should not be imposed on every reader. The actual verification screen determines enabled features; numerical Pro level limits could not be established from the accessible level page.[15]
Contract access additionally requires accepting its separate agreement, lawful ownership and provenance of deposited assets, and legality in the user’s jurisdiction. A verified spot account is therefore not, on its own, evidence of unrestricted derivative eligibility.[26]
Support, outages and transaction records
Sections ↑Official assistance routes
Scope Published support address; no contractual response time established.
Scope Submit the relevant account or transaction issue through the official form.
The 18 October 2026 maintenance notice scheduled a seven-hour window, 16:00–23:00 in its stated “GST+8” notation. It suspended trading and crypto transfers, warned of restricted login, left existing contracts open, cancelled open orders and deferred TP/SL operation until service resumed. No independently tested resumption or authorised alternative telephone dealing route was established. Those order consequences matter more than assuming an open app means a protective instruction remained executable.[4]
The app’s PnL Calendar shows 7-, 30- and 90-day views under Balance → Contract. Its daily clock is UTC and the current-day figure concerns realised contract P&L. The guide says data begin on 3 April 2026. This is useful performance history, but it does not establish a complete spot/derivatives/fiat CSV archive or a jurisdiction-ready tax return.[24]
The general agreement specifies ICC mediation followed, after 30 days from the mediation request unless otherwise agreed, by one-arbitrator ICC proceedings in Mexico City; it also invokes BVI law.[1]
Product dispute wording differs: the contract agreement names Seychelles governing law and the BVI judiciary, while Earn+ directs unresolved negotiated disputes to BVI courts. These are separate published clauses; no single universal dispute forum is asserted for every product.[26][20]
Permissions and regulatory scope
Sections ↑The general terms expressly distinguish Mexican AML obligations from ITF authorisation and financial supervision, and disclaim government-backed deposit protection. No independently verified comprehensive exchange licence or private customer-insurance ceiling was established.[1]
Operator and continuity from Mexo
Sections ↑The 19 March 2026 general agreement names Lunexa Limited of Saint Vincent and the Grenadines as counterparty.[1]
Mexo changed to TruBit Pro on 3 October 2022. The original announcement said pending operations, credentials, KYC and asset balances would carry across unchanged, and identified Galactic Holdings as parent at that time. That historical group description should not replace the counterparty named in current terms. The wallet and exchange are related products, with different user flows and some shared account consequences.[33]
- Operator
- Lunexa Limited
- Exchange model
- Centralised
- Service scope
- Spot, contracts, copy strategies and Earn subscriptions.
- Client types
- Retail clients
- Pricing publication
- Public and quoted pricing
- Other names
- Mexo; Mexo Exchange
- Pricing scope
- Fee examples public; exact spot tiers unresolved.
- Funding scope
- Supported crypto networks; MXN rails suspended.
- Custody and asset handling
- Platform balances and separate product commitments.
- Client eligibility
- Country, sanctions and product-specific checks.
- Support
- Help-center form and [email protected].
- Authorisation and registration scope
- AML obligations do not constitute comprehensive product authorisation.
Exchange metadata checked 20 Oct 2026Source 1Source 33Source 2Source 14Source 5
Covered contracting entities
Lunexa Limited
- Jurisdiction
- Saint Vincent and the Grenadines
- Covered services
- General platform agreement
- Client and location scope
- Eligible users under that agreement
Copy strategies, Earn subscriptions and API authority
Sections ↑Who controls a copied position?
| Feature | Signal copy | Pool copy |
|---|---|---|
| Allocation | Copies into isolated, separated, hedge-mode positions; choose a fixed amount or ratio. | The lead trader manages the pooled strategy.Source 22Source 21 |
| Exit | The follower can manually close copied positions. Stopping new copying was not established as automatic closure of every existing position. | The copier cannot withdraw while the pool is active; exit follows the lead trader closing it.Source 22Source 21 |
| Responsibility | Leader margin adjustments are not automatically copied; the follower’s collateral still needs attention. | The lead trader controls pool settings and closure timing.Source 22Source 21 |
Signal copying publishes a 10% share of qualifying profit, including profitable copied positions manually closed by the follower.[22]
Signal profit-sharing rules distinguish interim withholding from final distribution. Daily review can lead to adjustments or refunds; open positions can defer settlement. A displayed deduction therefore need not be the final amount distributed to the lead trader.[31]
Pool profit sharing is set for the particular pool. Copying results depend on its strategy and closure timing; an advertised past return is not a fixed withdrawal entitlement.[21]
Earn+ commitment and redemption
| Product | Published treatment |
|---|---|
| Flexible | Redemption is described as arriving by the following day after approval. The approval condition means it is not an unconditional instant-withdrawal promise. |
| Fixed | No early redemption; returns are distributed after the term under the subscribed product’s schedule. |
| Rates | The page updated in July 2026 retains an April 2025 rate table. Headline APYs and historical balance bands are therefore not republished as current executable offers. |
Earn+ assigns product design and management to TruBit and permits suspension or termination. It is a managed asset product with service-interruption and third-party risks. A quoted annualised yield is distinct from principal protection or cash already available for withdrawal.[20]
Contract API authority
| Function | Published boundary |
|---|---|
| Market data | Public price, depth and reference endpoints; limits differ by endpoint. |
| Trading | Signed requests use an API key, secret and expiry. New orders allow 20 requests/second per key; cancellation allows 40; closing positions allows 8. |
| Order validity | Good-till-cancel is the default; fill-or-kill, immediate-or-cancel and queue-or-cancel are listed. Conditional requests can select last, index or mark triggers. |
| Account reach | Authenticated orders operate on the chosen account currency and contract. Public documentation does not establish a universal withdrawal-enabled key or discretionary AI mandate. |
Sources & further reading
- TruBit User Agreement TruBit · Accessed 20 Oct 2026
- Important Notice: Maintenance of MXN Deposit & Withdrawal System TruBit · Accessed 20 Oct 2026
- Announcement on the Delisting of ADA/USDT and Withdrawal Arrangements for ADA and ALGO TruBit · Accessed 20 Oct 2026
- Notice of System Maintenance and Upgrade – 18 Oct 2026 TruBit · Accessed 20 Oct 2026
- TruBit Pro Fee Chart TruBit · Accessed 20 Oct 2026
- Funding Fee TruBit · Accessed 20 Oct 2026
- Margin Mode TruBit · Accessed 20 Oct 2026
- Leverage and Risk Limits Chart TruBit · Accessed 20 Oct 2026
- What are Index Price, Mark Price, and Last Price? TruBit · Accessed 20 Oct 2026
- Take Profit/Stop Loss Configuration & FAQs TruBit · Accessed 20 Oct 2026
- Forced Liquidation TruBit · Accessed 20 Oct 2026
- Auto-Deleveraging TruBit · Accessed 20 Oct 2026
- How to deposit cryptocurrencies in TruBit Pro TruBit · Accessed 20 Oct 2026
- How to withdraw cryptocurrencies from TruBit Pro TruBit · Accessed 20 Oct 2026
- KYC Verification Process TruBit · Accessed 20 Oct 2026
- Two Factor Authentication (2FA) TruBit · Accessed 20 Oct 2026
- I forgot my login password TruBit · Accessed 20 Oct 2026
- Closure of the TruBit and TruBit Pro Accounts TruBit · Accessed 20 Oct 2026
- TruBit Pro Earn+ Product TruBit · Accessed 20 Oct 2026
- TruBit Earn+ Service Agreement TruBit · Accessed 20 Oct 2026
- Pool Copy Trading FAQ TruBit · Accessed 20 Oct 2026
- Signal Copy Trading FAQ TruBit · Accessed 20 Oct 2026
- How to use Contract Bonuses? TruBit · Accessed 20 Oct 2026
- PNL Calendar TruBit · Accessed 20 Oct 2026
- TruBit Block Trade Cancellation Policy TruBit · Accessed 20 Oct 2026
- TruBit Contract Trading User Agreement TruBit · Accessed 20 Oct 2026
- Merger/Separation Mode TruBit · Accessed 20 Oct 2026
- Position Modes TruBit · Accessed 20 Oct 2026
- Limit Order & Market Order TruBit · Accessed 20 Oct 2026
- TruBit Pro Perpetual Contract Overview TruBit · Accessed 20 Oct 2026
- Signal Copy Trading Profit Sharing Rules TruBit · Accessed 20 Oct 2026
- TruBit Pro exchange volume CoinMarketCap · Accessed 20 Oct 2026
- As of October 3 Mexo will be TruBit Pro TruBit · Accessed 20 Oct 2026
- TruBit Pro Contract API TruBit · Accessed 20 Oct 2026
- Submit a request TruBit · Accessed 20 Oct 2026
- Minimum Deposit and Withdrawal TruBit · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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