Toobit combines custodial spot trading, stablecoin perpetuals, copying, automated strategies, DEX+ and Earn. Charges depend on the account, product and execution route.[1]
Markets, platforms and order controls
Sections ↑Availability01
What each service gives the account
| Service | Structure and access | Operating consequence |
|---|---|---|
| Spot and perpetuals | The live platform separates Spot, USDT-M and USDC-M perpetuals, with grid/DCA bots and demo trading. | Choose the settlement asset and account before transferring collateral; the product called Futures is principally perpetual-contract trading.Source 1 |
| Stock futures | The guide describes USDT-settled perpetual exposure to a composite tokenised-equity index, with cross or isolated margin. | This is derivative exposure rather than ownership of the underlying shares; the guide lists up to 25x, subject to live contract limits.Source 7 |
| DEX+ | Purchases use Spot USDT and acquired tokens remain in the Toobit account. The FAQ does not support external deposits or withdrawals of these tokens. | The published order range is 1–1,000 USDT. Blockchain gas is quoted and deducted in USDT despite zero DEX+ trading fees; submitted on-chain orders cannot ordinarily be manually cancelled.Source 6 |
| Earn | Flexible and fixed subscriptions have asset-specific rates and redemption conditions. | Flexible redemption still requires crediting before reuse. Fixed products generally restrict early exit and may forfeit interest or impose a penalty.Source 28 |
Specifications02
Execution details that affect an order
| Control | Documented behaviour | Practical limit |
|---|---|---|
| Spot API quantities | A market-buy quantity is spending in the quote asset; limit orders specify quantity and price. LIMIT_MAKER is available. | Use a unique client order identifier to reconcile requests; a documented batch accepts at most 20 orders for one symbol.Source 24 |
| Contract validity and triggers | Perpetual API instructions include GTC, FOK, IOC and POST_ONLY; take-profit/stop-loss triggers can use mark or contract price. | The documented default is contract-price triggering. Contract quantity takes precedence when both quantity and USDT value are supplied.Source 26 |
| Instrument constraints | Symbol metadata exposes minimum notional, quantity increments, price bands, pending-order limits and risk tiers. | Read the current symbol response. Numbers in documentation examples are not universal account limits or a live minimum ticket.Source 25 |
| Liquidation | Mark-price calculations feed the maintenance-margin ratio; the published liquidation threshold is 100%. | Cross margin is account-wide; isolated liquidation concerns the position. The engine may cancel orders or reduce positions in stages. Enabled automatic margin addition can draw available funds into an isolated position.Source 8 |
| TradingView | TradingView confirms Toobit perpetual market-data feeds in its April 2025 announcement. | Data availability establishes charting coverage, without establishing current order entry through a broker connection.Source 10 |
Toobit’s own TradingView page mixes direct-trading language with instructions to analyse there and place the order on Toobit, plus an undated launch countdown. A currently usable direct order connection could not be resolved from those public instructions. Check the actual supported connection before building a workflow around it.[11]
Trading charges, fee exceptions and funding
Sections ↑Pricing & charges03
Selected public fee tiers — percentages per execution
| Tier | Qualification: any one route | Perpetual maker / taker | Innovation Zone spot maker / taker |
|---|---|---|---|
| VIP 0 | Below VIP 1 qualification | 0.020% / 0.060% | 0.075% / 0.100%Source 3 |
| VIP 1 | 500 USDT balance; 3m USDT 30-day futures; or 100,000 USDT 30-day spot | 0.020% / 0.050% | 0.070% / 0.090%Source 3 |
| VIP 3 | 200,000 USDT balance; 25m futures; or 1m spot | 0.012% / 0.0375% | 0.035% / 0.060%Source 3 |
| VIP 6 | 3m USDT balance; 500m futures; or 30m spot | 0.006% / 0.030% | 0.0125% / 0.0375%Source 3 |
VIP status is recalculated daily at 00:00 UTC; sub-accounts inherit the main account’s level. The applicable fee is the rate when the trade executes.[3]
The selected-pair spot campaign runs from 26 June to 26 December 2026 and excludes Innovation Zone and API trading. Its separate API arrangement requires an application to [email protected] and explicitly prints 0.075% maker / 0.01% taker. Those figures are the notice’s API tariff; the Innovation Zone table has a different taker rate. Confirm the live pair and route before relying on zero commission.[4]
Perpetual funding is exchanged between longs and shorts at the contract’s settlement interval: positive funding generally means longs pay shorts, and negative funding reverses that direction. Holding through the funding timestamp creates a separate charge or receipt from execution fees.[5]
For illustration, opening and closing 10,000 USDT notional at VIP 0 taker pricing costs 12 USDT in execution fees, before funding, spread and slippage.[3]
Deposits, withdrawals and promotional balances
Sections ↑Transfer terms04
Moving value into and out of the account
| Route | Requirements and cost | Timing or restriction |
|---|---|---|
| External crypto deposit | Use the current address, matching network and required memo/tag; check the asset’s minimum before sending. | Credit follows the specified confirmations. An expired address, unsupported route or below-minimum deposit can prevent automatic credit.Source 12 |
| External crypto withdrawal | The withdrawal screen specifies supported network, minimum and network charge. Toobit lists no platform fee for incoming deposits. | The sender can still charge for a deposit. A blockchain withdrawal is generally irreversible once broadcast; compare the net recipient amount.Source 14 |
| Internal transfer | Transfers to another Toobit account can use UID, email or phone. The fee FAQ describes these as free. | An internal transfer is an exchange ledger movement, so selecting the internal route matters; it is not an external network transfer.Source 14 |
| Daily crypto limits | The September 2025 withdrawal guide publishes 5 BTC equivalent for unverified/basic accounts and 50 BTC for advanced verification. | These are published tier limits, not a guarantee of anonymous access, instant processing or exemption from additional review. The authenticated account limit controls.Source 13 |
| P2P fiat settlement | Advanced identity verification is required; merchant order limits and payment-provider costs apply. Seller crypto is held in escrow pending payment confirmation. | The FAQ imposes T+1: purchased assets cannot be withdrawn or transferred for 24 hours after completion. Payment settlement and crypto release are separate events.Source 15 |
Process05
Promotional value is not one cash balance
| Reward | How it is used | Exit and expiry consequence |
|---|---|---|
| Trial fund and position voucher | Trial principal cannot be withdrawn; eligible profits may be. Position vouchers have different margin and compatibility rules. | A voucher face value does not establish an equal withdrawable balance. Futures Bonus and copy-trial products have their own usage conditions.Source 33 |
| Combined trial funds | The March 2026 feature permits compatible USDT or USDC trial credits with matching deduction and fee conditions. | Consumption follows stated expiry/value priority. Older instructions allowing only one trial voucher do not describe this newer compatible-combination feature.Source 34 |
| Reclamation and shortfalls | The detailed trial guide allows reclaiming credit after transfers from Futures to Spot or withdrawals. | Unused value can expire; used value is handled under the position/expiry rules. Own funds bear losses or charges beyond the permitted subsidy.Source 35 |
Custody, reserve disclosures and loss mechanisms
Sections ↑Protections & eligibility06
Different protections cover different questions
| Layer | What the source establishes | What remains outside that evidence |
|---|---|---|
| Exchange security | Toobit describes cold storage, authentication and monitoring on its security page. | These are company-described controls. The profile does not independently test wallet architecture or infer an audited reserve date from static percentages.Source 29 |
| Proof of reserves | The public page describes Merkle-based verification of included balances. | The inspected extract did not expose a usable current snapshot date, root and full report. Balance inclusion alone does not establish all corporate liabilities, asset encumbrances or continuing solvency.Source 30 |
| Shield Fund | Toobit describes automatic, free participation from the first deposit. | A named insurer, policy, enforceable per-person limit and claim/exhaustion rules were not established. The dynamic fund figure did not render reliably; no monetary insurance limit is assigned here.Source 31 |
| Perpetual risk fund and ADL | The USDT-perpetual ADL rules describe forced position matching if the risk guarantee fund cannot absorb the relevant shortfall. | Profit/leverage ranking can expose profitable positions to reduction. This trading loss-allocation mechanism is distinct from a customer insurance policy or Shield claim.Source 9 |
| Earn assets | The agreement allows holding and commingling subscribed assets and gives Toobit investment-management discretion. | A subscription adds deployment, counterparty and redemption exposure to ordinary exchange custody; an advertised yield does not establish principal protection.Source 28 |
Residence, identity and business accounts
Sections ↑The terms require users aged 18 or above and restrict numerous jurisdictions. Admission depends on the complete residence restrictions and applicable law.[2]
Regional comparison07
Admission and account scope
| Applicant | Documented position | Material restriction |
|---|---|---|
| United States | The notice signed 30 July 2024 stopped trading and deposits from 1 August 2024 and set 31 August 2024 for withdrawals. | Its page now displays an August 2025 timestamp, which does not move the underlying cessation dates. Current US reopening was not established.Source 38 |
| Business applicant | KYB requires a browser application, company and representative evidence, and beneficial-owner documentation, including the stated 25% threshold. Expected review is five business days. | KYB is unavailable in the mobile app. After approval, personal KYC is unavailable, and P2P, card purchases and third-party purchases are excluded for the business-verified account.Source 16 |
| Trade/withdraw API applicant | Read-only access is the default; trading and withdrawal permissions require advanced identity verification. | API capabilities do not override territorial eligibility or the account’s other restrictions.Source 22 |
Recovery, interruptions, records and complaints
Sections ↑Process08
Account controls and recovery consequences
| Situation | Documented action | Hold or residual exposure |
|---|---|---|
| Forgotten password | Reset through the web or app using the registered contact and required codes. | Withdrawals are suspended for 24 hours after the password reset.Source 17 |
| Authenticator change | The published reset/removal flow assumes access to the existing authenticator and verifies the replacement. | Changing it produces a 24-hour withdrawal hold. That flow does not establish a turnaround promise for a lost-device case requiring support recovery.Source 18 |
| Suspected compromise | The web freeze function disables login, trading, API activity and withdrawals. Reactivation requires support and identity checks. | The guide does not say existing positions are automatically closed. The registered email/phone cannot simply create a replacement account.Source 19 |
| Permanent closure | The web closure flow requires available balances no greater than 1 USDT and security verification; login, trading and API keys are disabled. | Closure is described as irreversible. The inspected fee and account materials did not establish a separate inactivity-fee tariff or automatic inactivity-deactivation clock.Source 20Source 3 |
| API timeout or server fault | The API documentation says a 5xx response can leave execution status unknown. Reconcile the order identifier and account state before resubmitting. | An error message is not proof of non-execution. The inspected support pages do not establish an emergency telephone-dealing service or guaranteed off-platform cancellation.Source 23 |
Specifications09
Statements and transaction evidence
| Record route | Published limits | Interpretation |
|---|---|---|
| Website history export | The worked CSV example covers up to one year, 1,000 entries per file and 15 statements per month; download links last seven days. | The guide uses UTC+0 and lists separate product histories. Save files promptly; a transaction export is not a personalised tax calculation.Source 21 |
| Signed perpetual export API | USDT/USDC order or funding files can be requested. The default range is seven days with UTC-day boundaries; only one generation task runs at a time. | The monthly quota is shared with the website. Wait for successful generation; an initial response is not the finished file. The resulting link expires after seven days.Source 26 |
Official support routes
Customer supportEmail
[email protected]Source 1
Scope Account and transaction inquiries through the official support channel.
Legal correspondenceEmail
Support centreWebsite
https://www.toobit.com/en-US/supportSource 1
Hours The navigation advertises 24/7 technical assistance.
For a paid P2P dispute, the FAQ says not to cancel the order; retain payment evidence and use the dispute route. Escrow release should follow confirmed receipt rather than a payment screenshot alone.[15]
The terms require written transaction-statement objections within three calendar days of dispatch or posting. They specify Cayman law and Singapore-seated SIAC arbitration for Hopeful accounts; Elyndret accounts use Polish law and Warsaw courts, preserving mandatory resident-consumer law. Preserve timestamps and order evidence when raising a dispute.[2]
Legal scope and territorial restrictions
Sections ↑India’s FIU announced non-compliance and app/URL takedown notices against Toobit on 9 September 2026; subsequent clearance was not established.[39]
No Toobit/Elyndret match appeared in ESMA’s 20 October 2026 CASP file inspection; this limited register check does not establish worldwide licensing status.[40]
The terms identify Hopeful Technology Co. Ltd., Cayman Islands, for non-EU/EEA users and Elyndret Spółka Z Ograniczoną Odpowiedzialnością, Poland, for EU/EEA users. Contracting-party language alone does not establish permission for every marketed service in a reader’s country.[2]
Operating status and approximate scale
Sections ↑The live website inspected on 20 October 2026 presents active trading and account services and claims more than four million active traders. This is a company marketing measure: it supplies no activity window or methodology and is not treated here as independently measured daily users, registered accounts or audited turnover.[1]
TradingView’s primary partnership announcement identifies Toobit as established in 2022. Its current product scope and legal operator allocation should be assessed from current product documents and account terms, rather than projecting that older announcement’s service or user statistics forward.[10]
- Operator
- Hopeful Technology Co. Ltd.; Elyndret sp. z o.o. for EU/EEA users
- Exchange model
- Centralised
- Service scope
- Custodial spot and stablecoin perpetuals, copy trading, bots, DEX+ and separately conditioned Earn.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Published VIP and Innovation Zone rates; selected-pair zero-fee campaign has an API exception. Funding and network costs are separate.
- Funding scope
- Supported crypto networks, internal transfers and eligible retail P2P/card/provider routes; security and P2P holds apply.
- Custody and asset handling
- Exchange custody, company reserve disclosures and separate Earn deployment; Shield is not assigned an established per-client insurance limit.
- Client eligibility
- Territorial and identity restrictions apply; US cessation and business-account payment exclusions are material.
- Support
- Official support centre and email; self-service security controls, irreversible closure and time-limited history exports.
- Authorisation and registration scope
- Contracting entities and territorial restrictions are described separately from any product authorisation.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 4Source 13Source 16Source 31
Covered contracting entities
Hopeful Technology Co. Ltd.
- Jurisdiction
- Cayman Islands
- Covered services
- Non-EU/EEA contracting operator.
- Client and location scope
- Subject to territorial and account restrictions.
Elyndret Spółka Z Ograniczoną Odpowiedzialnością
- Jurisdiction
- Poland
- Covered services
- EU/EEA contracting operator.
- Client and location scope
- Account terms do not independently establish each product permission.
Copying, sub-accounts and AI authority
Sections ↑Process10
Copy settings and existing positions
| Setting or event | Current September 2026 FAQ | Responsibility after the change |
|---|---|---|
| Sizing and limits | Fixed amount and proportional modes are available; the total investment limit can stop further openings. | A reached limit does not itself close existing copied positions.Source 32 |
| Manual close or cancellation | Manually closing a copied position removes that position’s following-close behaviour, while the link can still copy new openings. Cancelling copying stops new copies. | Existing positions may remain after cancellation. Check and close or manage them explicitly through the displayed position flow.Source 32 |
| Price and charges | Zero-slippage mode attempts the same price and can carry a price-protection fee; liquidity or margin checks can prevent copying. | Futures fees, funding and the leader’s displayed profit-share ratio remain relevant. A universal fixed leader-share percentage is not established.Source 32 |
Specifications11
Automation and device boundaries
| Facility | Documented capability | Control that matters |
|---|---|---|
| API keys | Read-only is the default; keys without IP binding expire after 90 days, while up to 15 whitelisted IPs can be configured for non-expiring keys. | Store the one-time secret securely, scope permissions and rotate compromised keys. The FAQ does not provide a public external testnet.Source 22 |
| API throughput | The basic API guide lists 3,000 request-weight units per minute and 60 order requests per two seconds. | Back off on 429 using the reset timestamp. The spot test-order endpoint validates a request without submitting it to the matching engine.Source 23Source 24 |
| Sub-accounts | Up to ten: real-email accounts can log in, while virtual-email accounts are API-only. Withdrawals route through the main account; transfers between subs go via the main account. | Creation is documented for web/app, but API management is browser-only. Main-account controls and responsibility continue; sub-accounts inherit the fee tier.Source 27 |
| Synapse | The current page offers AI market research reports. Its watchdog and rule-automation functions remain labelled coming soon. | Research output does not establish authority to submit orders; an advertised future feature is not counted as a currently operating service.Source 36 |
| Agent Trade Kit | The official repository exposes spot, perpetual and account tools, including withdrawals and transfers, alongside a read-only switch and module controls. | This integration can affect real assets when keys permit it. Local credential configuration is documented, but no mandatory human approval gate for every order or withdrawal was established.Source 37 |
Sources & further reading
- Toobit exchange and service navigation Toobit · Accessed 20 Oct 2026
- Terms of use Toobit · 16 Jun 2026 · Accessed 20 Oct 2026
- Fee rate policy Toobit · 26 Jun 2026 · Accessed 20 Oct 2026
- Selected spot pair zero-fee campaign Toobit · 26 Jun 2026 · Accessed 20 Oct 2026
- Trading fees and funding fees Toobit · 25 Aug 2026 · Accessed 20 Oct 2026
- DEX+ frequently asked questions Toobit · 17 Aug 2025 · Accessed 20 Oct 2026
- Stock futures introduction Toobit · 5 Feb 2026 · Accessed 20 Oct 2026
- Perpetual futures liquidation Toobit · 10 Sep 2026 · Accessed 20 Oct 2026
- Auto-deleveraging rules Toobit · 1 Aug 2025 · Accessed 20 Oct 2026
- Toobit perpetual swap data on TradingView TradingView · 22 Apr 2025 · Accessed 20 Oct 2026
- Toobit and TradingView page Toobit · Accessed 20 Oct 2026
- Web crypto deposit guide Toobit · Accessed 20 Oct 2026
- Web crypto withdrawal guide Toobit · 11 Sep 2025 · Accessed 20 Oct 2026
- Deposit and withdrawal fees Toobit · 4 Sep 2026 · Accessed 20 Oct 2026
- P2P frequently asked questions Toobit · 1 Apr 2026 · Accessed 20 Oct 2026
- Business verification guide Toobit · 23 Sep 2026 · Accessed 20 Oct 2026
- Password reset guide Toobit · 1 Aug 2025 · Accessed 20 Oct 2026
- Google Authentication reset guide Toobit · 1 Aug 2025 · Accessed 20 Oct 2026
- Freeze an account Toobit · 1 Aug 2025 · Accessed 20 Oct 2026
- Close an account Toobit · 1 Aug 2025 · Accessed 20 Oct 2026
- Trading-history downloads Toobit · 17 Aug 2025 · Accessed 20 Oct 2026
- API frequently asked questions Toobit · 22 Jan 2026 · Accessed 20 Oct 2026
- API basic information Toobit API documentation · Accessed 20 Oct 2026
- Spot account and trading API Toobit API documentation · Accessed 20 Oct 2026
- Spot market-data and symbol filters Toobit API documentation · Accessed 20 Oct 2026
- USDT-M and USDC-M trading API Toobit API documentation · Accessed 20 Oct 2026
- Sub-account guide Toobit · 29 Oct 2025 · Accessed 20 Oct 2026
- Earn products agreement Toobit · Accessed 20 Oct 2026
- Security solutions Toobit · Accessed 20 Oct 2026
- Proof of reserves Toobit · Accessed 20 Oct 2026
- Toobit Shield Fund Toobit · Accessed 20 Oct 2026
- Futures copy-trading questions Toobit · 23 Sep 2026 · Accessed 20 Oct 2026
- Vouchers and their uses Toobit · 1 Sep 2026 · Accessed 20 Oct 2026
- Combined trial funds Toobit · 19 Mar 2026 · Accessed 20 Oct 2026
- Trial-fund use and recovery Toobit · Accessed 20 Oct 2026
- Synapse AI Toobit · Accessed 20 Oct 2026
- Agent Trade Kit repository Toobit Docs on GitHub · Accessed 20 Oct 2026
- United States service discontinuation Toobit · 30 Jul 2024 · Accessed 20 Oct 2026
- FIU offshore-provider non-compliance notice India Ministry of Finance / PIB · 9 Sep 2026 · Accessed 20 Oct 2026
- ESMA authorised crypto-asset service providers register ESMA · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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