SQX and the Swissquote crypto service
Sections ↑SQX is Swissquote’s in-house crypto exchange. This profile uses Swissquote Bank Ltd’s Swiss private-client service for public retail prices and transfers, with institutional access identified separately. A Swiss bank-account tariff is not a universal direct-venue fee, and regional entities can offer different features.[1][2]
The Swiss product page advertises 55 cryptocurrencies and describes SQX as aggregating liquidity from external exchanges, Swissquote and its clients. The institutional SQX page instead advertises 45 custody assets and 50 trading pairs. These are differently scoped published counts, checked on 21 October 2026, rather than a single reconciled instrument list. The live instrument and network supported by the client’s account remain the useful unit of comparison.[1][2]
Ways to use the service
| Route | Documented scope | Commercial distinction |
|---|---|---|
| Swiss private account | Spot crypto, bank custody, supported transfers and staking. | Public Swiss crypto and account tariffs.Source 1Source 3 |
| Institutional relationship | SQX liquidity, GUI/FIX access and custody arrangements. | Pricing and entity availability confirmed with the relevant office.Source 11 |
| Professional API | FIX and OpenWealth REST trading; custody-data interfaces. | Professional users only; API availability is not retail permission.Source 10 |
| Other Swissquote regions | Separate regional offerings and entities. | Swiss terms in this profile should not be copied to them.Source 12Source 11 |
The relevant economic exposure is ownership of crypto held through the bank. Swissquote also distributes crypto-linked securities and operates other trading businesses, but those products have separate contracts and costs. The presence of Forex or CFD applications in the navigation does not change a spot-crypto holding into a leveraged CFD.[1][13]
Trading tiers and the cost of holding assets
Sections ↑Swiss tiers use trailing 30-day volume across portfolios; a threshold-crossing trade retains the prior rate. Expiring volume can lower the tier. The USD table conflicts with residual CHF wording; confirm the account-displayed tier and currency.[3]
Swiss retail crypto commission per execution
| 30-day volume, USD | Maker | Taker |
|---|---|---|
| Below 6,000 | 1.00% | 1.00% |
| 6,000 to below 25,000 | 0.90% | 0.95% |
| 25,000 to below 60,000 | 0.80% | 0.90% |
| 60,000 to below 150,000 | 0.70% | 0.80% |
| 150,000 to below 600,000 | 0.60% | 0.70% |
| 600,000 to below 1.5 million | 0.50% | 0.60% |
| 1.5 million to below 4 million | 0.40% | 0.50% |
| 4 million to below 15 million | 0.25% | 0.35% |
| 15 million to below 60 million | 0.15% | 0.25% |
| 60 million and above | 0.08% | 0.18% |
Commission-only examples: USD 2,000 at 1.00% costs USD 20; USD 20,000 at the 4-million tier costs USD 50 maker or USD 70 taker. These exclude spread, conversion, custody, tax and transfers. A limit order is not automatically a maker execution.[3]
Swiss account custody and additional charges
| Item | Published treatment |
|---|---|
| Quarterly custody: assets through CHF 50,000 | CHF 20 |
| Above CHF 50,000 through 100,000 | CHF 25 |
| Above CHF 100,000 through 150,000 | CHF 37.50 |
| Above CHF 150,000 | Maximum CHF 50, plus 0.0075% quarterly on assets above CHF 1 million. |
| Custody VAT and exceptions | 8.1% VAT; jurisdiction-specific and legal-entity schedules can differ. |
| General transaction information charge | Account tariff also lists 0.85 in the transaction currency; confirm its application in the crypto ticket. |
Crypto is included in custody assets. Four CHF 20 quarters produce CHF 80, or CHF 86.48 with 8.1% VAT, assuming the lowest standard band applies throughout. This is an annualised illustration. Legal-entity and jurisdiction-specific custody schedules can differ.[4]
Fiat funding and external crypto transfers
Sections ↑USD and EUR are the principal quote currencies in the crypto FAQ; CHF is not a direct crypto quote currency there. Swissquote says an account with sufficient buying power can trade without already holding the required USD or EUR, but the resulting debit balance can attract interest. Decide whether to exchange cash first: a positive total account value is not the same thing as cash available in the settlement currency.[5]
Examples of supported blockchain transfers
| Asset or route | Network or restriction | Published charge |
|---|---|---|
| BTC | Bitcoin native network | USD 10 withdrawal |
| ETH | Ethereum | USD 10 withdrawal |
| SOL | Solana native network | USD 10 withdrawal |
| USDC / USDT | Ethereum network in this wallet table | USD 15 withdrawal |
| Crypto deposit worth at least USD 500 | Eligible asset and approved transfer | No deposit fee |
| Crypto deposit below USD 500 | Eligible asset and approved transfer | USD 10 flat fee |
The crypto FAQ allows incoming transfers from approved exchanges or wallets owned solely by the client, and describes address whitelisting. It states that outgoing transfers to exchanges are unsupported. This is a material difference from a general-purpose withdrawal wallet: establish the permissible destination before buying an asset specifically to move it to another trading venue.[5]
The August 2026 contract requires transfer pre-clearance, without a guaranteed processing deadline. Screening, documentary requests and cold storage can delay or prevent delivery. Previously supplied receiving addresses require confirmation before reuse; an old transaction record is insufficient.[8]
For fiat funding, the account tariff lists incoming bank wires as free of Swissquote’s own charge, with third-party charges possible. Card funding shows 1.9% third-party costs for SEPA-country residents and 0% for residents outside that area, subject to the published conditions. A bank-wire timetable is separate from blockchain processing and should not be used as a crypto-withdrawal promise.[4]
Custody, insolvency wording and staking
Sections ↑Swissquote says it keeps the vast majority of client digital assets directly and a smaller operational amount with sub-custodians. Its risk page names Coinbase Inc., Bitstamp Europe S.A. and Payward Inc. The wallet page promotes asset segregation, but the legal risk disclosure explicitly says segregation in the bank’s bankruptcy is not guaranteed and warns that foreign sub-custody can complicate recovery. The legal qualification is material to the marketing claim.[7][6]
Accordingly, bank custody should be understood as a documented holding and control arrangement, not proof that crypto is covered by a cash-deposit guarantee or a published per-client insurance amount. The reviewed documents did not establish a crypto insurance limit. Custody also leaves network, token and market risks with the investor; a recognised bank name does not fix the resale value or liquidity of the asset.[7]
Swiss staking service: selected operational terms
| Asset | Minimum | Published processing and payment |
|---|---|---|
| ETH | 0.001 ETH | Internal processing up to 3 business days; protocol queues can take longer. Weekly Tuesday rewards. |
| DOT | 0.1 DOT | Up to 2 business days processing; page states 2-day lock-up. Weekly Tuesday rewards. |
| SOL | 0.1 SOL | Up to 5 business days processing; page states up to 3 days/one epoch to unstake. Weekly Tuesday rewards. |
| ADA | 1 ADA | Up to 5 business days processing; page states up to 7 days to unstake. Weekly Tuesday rewards. |
The contract authorises locking/delegation and third-party validators. Staked assets cannot be sold or transferred until processing completes. Rewards and unstaking deadlines are not guaranteed. Clients generally bear slashing risk, subject to the bank’s liability for fraud or gross negligence.[8]
If gross rewards were hypothetically 0.10 ETH and the only deduction were the published 20% staking fee, the fee would be 0.02 ETH and the remainder 0.08 ETH. That arithmetic does not forecast a yield or include any other costs or protocol penalties. It illustrates why an advertised gross reward should not be presented as the amount the client necessarily receives.[9]
Account access and platform capabilities
Sections ↑Opening documentation calls for identification, recent proof of residence and camera-based authentication. The Swiss account-opening page says EU/EEA residents can approach the Swiss bank on their own initiative, while the website may route them to the European entity by default. Confirm the contracting bank during onboarding: the page expressly distinguishes Swiss investor-protection standards from those of Swissquote Bank Europe in Luxembourg.[12]
Orders and access channels
| Channel or control | Documented capability |
|---|---|
| Swiss crypto interface | Market, limit, stop and stop-limit orders in the crypto FAQ.Source 5 |
| BTC/USD order bounds | Quote-value minimum USD 0.05; maximum USD 5 million. Base minimum 0.00000001 BTC.Source 5 |
| BTC/EUR order bounds | Quote-value minimum EUR 0.05; maximum EUR 2 million.Source 5 |
| Institutional SQX page | Also advertises recurring orders; availability must be checked for the chosen account route.Source 2 |
| Professional APIs | FIX and REST; digital-asset order table lists limit and stop-limit.Source 10 |
| Mobile and desktop | Swissquote app and web access; lost-device management is available through the desktop Security Center.Source 13 |
The API documentation distinguishes trading from custody-data retrieval. It offers an integration test environment and states that professional users can place, change or cancel orders and inspect status. The interface’s cryptocurrency order list is narrower than the consumer FAQ. Do not assume an order type, withdrawal permission or retail API credential simply because a separate Swissquote product supports it.[10]
Support, security and service interruptions
Sections ↑Swiss service contacts and recovery
| Situation | Published route |
|---|---|
| General account assistance | +41 44 825 88 88; Monday–Friday 08:00–22:00 CET as published; online contact form.Source 14 |
| Suspected fraud or compromise | Same telephone number; the bank advertises 24/7 security assistance.Source 14 |
| Lost mobile device | Change password, activate Mobile Level 3 on the replacement, remove the old device in Security Center.Source 13 |
| Automated assistance | AI Assistant available around the clock for questions and guidance.Source 14 |
For a missing execution or blocked transfer, preserve the order identifier, time, instrument and transaction reference before contacting the bank. The public contact page establishes assistance routes, not a guaranteed alternative crypto dealing service during an outage. The general Forex dealing contact is a different product route and should not be treated as an assured SQX execution channel.[14]
The AI Assistant is described as support and guidance. The reviewed page does not establish autonomous crypto-trading authority. A conversational answer should not be substituted for an accepted order or a confirmed transfer. Likewise, removing a lost device protects account access; it does not by itself demonstrate that an outstanding order has been cancelled.[14][13]
Bank identity and regulatory scope
Sections ↑FINMA’s authorised-bank list dated 21 October 2026 identifies Swissquote Bank SA in Gland as a bank. Swissquote’s English contract uses Swissquote Bank Ltd. This corroborates the Swiss banking entity; it is not a statement that every token has regulatory approval or that every international Swissquote entity offers identical crypto services. The profile does not assign SQX a separate exchange licence on that basis.[15][8]
Swissquote’s institutional pages explicitly condition availability on the office providing the service. A proposed professional relationship therefore needs the actual entity, eligible client type, permitted location and custody agreement documented together. Group membership alone is insufficient to select the appropriate fee schedule or claims route.[11]
Company context and changes in the service
Sections ↑SQX is a Swissquote-developed venue within the group’s broader banking and brokerage business. Swissquote Group has been listed on SIX since May 2000, and the institutional overview describes the Swiss bank’s banking and securities-trading licence dating from 2001. Group account and asset totals cover a wider business than crypto, so they are not used here as SQX user counts, crypto balances or exchange volume.[19]
The pricing FAQ describes migration from static to dynamic tiers without a universal effective date. Older commission quotations need checking. The August 2026 contract supplies the current transfer and staking obligations reviewed here.[3][8]
- Operator
- Swissquote Bank Ltd (Swissquote Bank SA)
- Exchange model
- Centralised
- Service scope
- Swissquote-developed spot exchange integrated with bank crypto custody, eligible transfers and staking. Public figures and prices here refer principally to the Swiss bank’s private service; institutional SQX and API relationships have separate eligibility and commercial terms.
- Client types
- Retail clients; Professional clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Other names
- SQX; Swissquote crypto
- Headquarters
- Gland, Switzerland
- Pricing scope
- Public Swiss retail maker/taker tiers, quarterly custody and crypto-transfer fees; institutional pricing by arrangement. Tariff’s USD table and residual CHF wording are not silently reconciled.
- Funding scope
- Bank-account fiat funding and permitted blockchain deposits/withdrawals. USD/EUR crypto quotes, currency-debit risk, approved sources and whitelisted external wallet destinations require attention.
- Custody and asset handling
- Predominantly direct bank custody with limited operational sub-custody. The legal disclosure warns that segregation in bankruptcy is not guaranteed. No verified universal crypto insurance limit is asserted.
- Client eligibility
- Identity and residence verification required. Country access and entity selection matter; Swissquote distinguishes the Swiss bank from the Luxembourg and other regional entities. Institutional APIs are for professional users.
- Support
- Swiss Customer Care telephone and contact form; separate 24/7 fraud assistance, device-recovery instructions and AI support assistant. No assured outage dealing route established.
- Authorisation and registration scope
- FINMA authorised-bank list dated 21 October 2026 names Swissquote Bank SA, Gland. Bank identity and supervision are distinct from token approval, specific crypto insurance and the permissions of other Swissquote entities.
Exchange metadata checked 21 Oct 2026Source 1Source 2Source 3Source 7Source 12Source 15
Covered contracting entities
Swissquote Bank Ltd (Swissquote Bank SA)
- Jurisdiction
- Switzerland
- Covered services
- Swiss bank’s spot-crypto, custody, transfer and staking relationship associated with SQX.
- Client and location scope
- Accepted private and professional/institutional clients under applicable geographic and onboarding requirements.
Statements, dormant accounts and promotional credits
Sections ↑Useful account-administration distinctions
| Item | Practical treatment |
|---|---|
| Electronic tax statement | Request under My account, Documents, Request statement; completed documents are downloaded from Documents.Source 16 |
| Swiss tax-report timetable | The page covers 2025 tax-year statements; later orders normally take 10 working days, excluding capital-gains requests.Source 16 |
| Dormancy | Loss of contact, rather than simply a period without trading.Source 17 |
| Dormant-account tariff | CHF 150 annually per account, plus possible contact-search costs; VAT excluded.Source 4 |
| Referral Trading Credit | Not cash; excludes cryptocurrency trading and currency exchange; valid for up to three months.Source 18 |
The dormant-assets notice advises clients to keep contact details current and explains that their rights continue during dormancy. It describes attempts to re-establish contact and, if necessary, central registration of unclaimed assets. This is distinct from the separate Forex account inactivity tariff and from normal custody fees on an otherwise reachable client’s crypto holdings.[17]
The practical assessment combines execution, bank-account carrying costs and the permitted exit route. For someone intending to move coins elsewhere, supported networks and transfer approval can matter more than a small difference in commission.[6]
Sources & further reading
- Cryptocurrencies: Swiss private-client service Swissquote · Accessed 21 Oct 2026
- SQX institutional exchange overview Swissquote · Accessed 21 Oct 2026
- Cryptocurrency trading tariff and volume tiers Swissquote · Accessed 21 Oct 2026
- Trading account fees, custody and payments Swissquote · Accessed 21 Oct 2026
- Crypto-assets FAQ and order specifications Swissquote · Accessed 21 Oct 2026
- Wallet networks and transfer charges Swissquote · Accessed 21 Oct 2026
- Digital-assets risk disclosure and sub-custody Swissquote · Accessed 21 Oct 2026
- Digital Assets Contract v7.0, dated 1 August 2026 Swissquote Bank Ltd · Accessed 21 Oct 2026
- Swiss crypto-staking conditions Swissquote · Accessed 21 Oct 2026
- Securities and cryptocurrency APIs Swissquote · Accessed 21 Oct 2026
- Digital-assets trading for institutions Swissquote · Accessed 21 Oct 2026
- Account-opening FAQ and EU/EEA access Swissquote · Accessed 21 Oct 2026
- Mobile platform and lost-device guidance Swissquote · Accessed 21 Oct 2026
- Customer Care, fraud reporting and AI Assistant Swissquote · Accessed 21 Oct 2026
- Authorised banks and securities firms, 21 October 2026 FINMA · Accessed 21 Oct 2026
- Electronic tax statements for Swiss residents Swissquote · Accessed 21 Oct 2026
- Unclaimed assets or dormant accounts, 21 December 2023 Swissquote Bank Ltd · Accessed 21 Oct 2026
- Trading referral credit: scope and exclusions Swissquote · Accessed 21 Oct 2026
- Institutional overview and group information Swissquote · Accessed 21 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.