SoFi Crypto: October fee tiers, bank custody and supported transfers

SoFi Crypto is the current bank-operated service launched in November 2025. It combines crypto dealing and a hosted wallet with the wider SoFi app. Its operating entity is SoFi Bank, National Association. The service should be distinguished from the former SoFi Digital Assets operation, which announced its withdrawal from crypto in 2023.[28][29]

Recurring purchases are managed from Recent Activity. SoFi provides separate app and website instructions to edit or cancel the schedule. Reviewing a saved schedule matters because changing a future instruction is different from reversing a purchase that has already executed. The help page establishes those schedule controls without promising that every other account function has identical screens on both devices.[24]

The current fee sheet took effect on 5 October 2026 and uses monthly buy-and-sell volume. It supersedes reliance on an older flat-rate description. Setup, monthly maintenance, custody, inactivity, dormancy and escheatment fees are each listed at $0. A zero dormancy fee does not prevent state unclaimed-property procedures.[2]

A lower fee takes effect within an hour after qualification and lasts for the remainder of that month and the following month. It is not retroactive. Volume resets on the first day; retaining a tier beyond the following month requires qualifying again. Recurring trades count, while one-for-one conversions between dollars and supported cash-equivalent balances do not.[3]

The fee is reflected in the quoted price. The fee sheet separately allows a price-movement tolerance, typically up to 0.10%, for its request-for-quote process; this is not an additional transaction commission. Recurring or directly funded purchases can use different execution mechanics, so the displayed estimate and the final crypto quantity can differ.[2][3]

The Plus match requires qualifying membership throughout the month and excludes stablecoin purchases. Withdrawals of cash or crypto reduce eligible purchases; the lifetime eligible-purchase cap is $250,000. Points are credited within two weeks after month-end, and rewards enrollment is required to redeem them. For example, $1,000 of eligible purchases less $400 of withdrawals produces a $6 match in points. This is a conditional reward, not cash available to withdraw when the trade is submitted.[25]

The October agreement says the crypto account itself does not hold fiat dollars. Funding is converted into a supported dollar stablecoin, primarily SoFiUSD, or SOFID; USDC is also supported. SoFi Earn, or SOFIE, is a separately contracted tokenized deposit, even if its balance is displayed in the crypto interface.[1]

SoFi’s current transfer help lists these 12 outbound assets and supplies a live sending workflow, although the October fee sheet still uses conditional wording about withdrawals becoming available. The feature is therefore documented for supported assets; it should not be extended to every coin that can be bought. A token’s name alone also does not authorize sending it over a different network.[7]

To send, choose Transfer and Send, select the asset, enter the destination and amount, then review the transaction. The documented flow provides a ten-second undo window after submission. Once the transfer is broadcast, that window is no longer a recovery mechanism. Checking both the network and the destination before the final confirmation is part of the actual process.[13]

Withdrawal limits depend on the asset, account history and risk controls; the public limit page does not supply one universal dollar ceiling. Funds associated with a bank-transfer hold may also be unavailable to withdraw until cleared. A purchase becoming possible does not by itself establish that the resulting coins can immediately leave the platform.[8]

SoFi Bank retains a majority of wallet keys and may appoint a subcustodian for minority backup keys. It uses shared addresses and separate customer ledgers. The agreement provides an Article 8 entitlement, but also permits set-off and a security interest for obligations owed to the bank or affiliates. Customers do not control a dedicated on-chain wallet.[1]

SOFID’s terms describe a target one-to-one dollar value, but do not guarantee that secondary-market prices remain at par or that redemption is always available. The token itself pays no interest merely for being held. Those terms are relevant to understanding a settlement balance; they should not be replaced with the rules for an ordinary SoFi savings deposit.[26]

SoFi’s eligibility page distinguishes US residence from citizenship: a qualifying non-permanent resident can apply, while living abroad or in an excluded territory is not made eligible simply by having a US connection. The separate payment-method restriction also matters; account eligibility does not imply that every funding route is available in every state.[15]

The incident and closure pages provide a phone number and signed-in chat route, but do not establish a guaranteed crypto specialist schedule or an alternate telephone execution facility during an outage. A support conversation should therefore not be described as an assured backup dealing service. No response-time or account-recovery test was performed for this profile.[18]

For transfers, the help page explains that the confirmed fee is not always an exact pass-through of network costs. SoFi may absorb a higher processing cost, retain a difference when it is lower, or reject an unworkable transfer and require a new request with a new estimate. A fee quote therefore belongs to that particular request, rather than remaining indefinitely valid.[12]

The OCC’s list of active national banks as of 30 September 2026 identifies SoFi Bank, National Association in Cottonwood Heights, Utah, under charter 20862, FDIC certificate 26881 and RSSD 962966. This provides the bank’s identity independently of the app branding. The relevant crypto operator is the bank, not an assumption that SoFi Securities provides custody for these coins.[27]

SoFi’s November 2025 release announced consumer crypto trading through the bank. That is a new operating arrangement after the 2023 notice about discontinuing the former crypto business and offering customers a migration path. Old migration instructions should not be used as the current funding or withdrawal process.[28][29]

A September 2026 SoFi–Payward announcement describes connecting banking and digital-asset markets, including additional crypto liquidity through Kraken Prime. That is an infrastructure relationship; it does not mean a SoFi customer receives a Kraken retail account or Kraken’s retail fee schedule. No SoFi Crypto-only active-user or trading-volume figure was established from these materials.[30]

Operator

SoFi Bank, National Association

Exchange model

Centralised

Service scope

Bank-operated custodial crypto dealing and supported wallet transfers.

Client types

Retail clients

Pricing publication

Public pricing

Funding scope

Linked SoFi bank account, supported external coins and eligible direct payment methods.

Custody and asset handling

Bank-controlled keys and pooled addresses; crypto is not FDIC/SIPC protected.

Client eligibility

Eligible US residents aged 18 or older; individual accounts.

Support

Signed-in chat and 855-456-7634.

Authorisation and registration scope

OCC-listed national bank; cryptocurrency is outside deposit insurance.

Exchange metadata checked 21 Oct 2026Source 28Source 15Source 17Source 18

The form, downloadable transaction data and recurring-order screen answer different questions. A tax form summarizes reportable activity; a CSV helps reconcile the underlying records; a schedule controls future purchases. Keeping those records distinct is especially useful when a recurring purchase spans calendar months and the applicable trading-fee tier changes.[21][24]