Markets, account structure and trading platforms
Sections ↑Schwab Crypto provides direct cryptocurrency purchases and sales through a separate Charles Schwab Premier Bank account linked to Schwab brokerage. This profile covers that spot account; Schwab’s exchange-traded crypto products and futures have different contracts.[2]
Current product scope
| Area | Documented offering | Boundary |
|---|---|---|
| Spot assets | Bitcoin and ether are confirmed in the live offering. | The August announcement described Solana, Avalanche and Chainlink as planned additions.Source 13 |
| Access | Schwab.com, Schwab Mobile and thinkorswim. | A linked eligible brokerage account is required.Source 2 |
| Trading session | 24 hours a day, seven days a week. | Maintenance windows can interrupt availability.Source 15 |
| Execution relationship | CSPB is the account custodian; its June filing names Paxos Trust Company, NA for subcustody and execution. | CSPB may appoint additional subcustodians.Source 7 |
The platform matters when reviewing activity. thinkorswim’s account view separates order history, trade history and spot-crypto positions. Trade History shows fills; Order History also shows an instruction’s current status. An unfilled instruction and an executed holding are different states, so a position display alone should not be used to decide whether a replacement order is needed.[17]
Orders and chart interpretation
| Control | Published behavior | Practical consequence |
|---|---|---|
| Order types | Market, limit, stop and stop-limit; dollars or coins. | Use the ticket’s available balance.Source 3 |
| Time in force | Market: immediate-or-cancel. Limit: up to 180 days. | Unfilled limits can persist between sessions.Source 3 |
| Chart prices | Last, bid, ask and midpoint are separate settings. | A midpoint chart is not the executable buy or sell quote.Source 16 |
| Chart scope | Bid, ask and midpoint charts are limited to intraday intervals of 15 days or less; volume applies to last-trade data. | Different chart settings can explain different displayed prices.Source 16 |
For crypto charts, thinkorswim also offers midnight-UTC aggregation instead of its midnight-Central-Time convention. Changing that setting changes the boundaries of intraday candles. It does not change an already executed transaction; it changes how the chart groups market data.[16]
Trading charges and transfer costs
Sections ↑The October 2026 price guide charges 0.75% of executed value, with a $0.01 transaction minimum. Cash and crypto balances earn no interest.[4]
Schwab advertises no spread markup. The difference between buy and sell market prices and any movement before execution can still affect the outcome; the trading commission is only one component of the result.[2]
Schwab Crypto tariff
| Charge | Published amount | Scope |
|---|---|---|
| Buy or sell | 0.75%, minimum $0.01. | Applied separately to each executed transaction. |
| Monthly account service | $0. | No balance-based monthly charge. |
| Online linked-account transfers | $0. | Between the crypto account and linked Schwab One account. |
| Blockchain transfer | Network fee shown for the transaction. | CSPB does not add its own crypto transfer charge. |
Illustrative commission arithmetic
| Executed value | One transaction | Equal-value buy and sell |
|---|---|---|
| $100 | $0.75 | $1.50 |
| $1,000 | $7.50 | $15.00 |
| $10,000 | $75.00 | $150.00 |
The network quote is not exact cost reimbursement. Any overestimate is retained; a higher actual cost is absorbed. Network charges are outside the Satisfaction Guarantee’s eligible program fees.[4]
Cash funding and cryptocurrency transfers
Sections ↑Cash enters the spot account from its linked brokerage account. Sale proceeds first belong to the crypto account and can then move back to brokerage. The October risk disclosure describes this linked-account route rather than direct funding of the crypto account from an outside bank. Keeping the two balances separate explains why brokerage cash and crypto purchasing power may differ.[6]
Funding and transfer routes
| Movement | Current route | Condition |
|---|---|---|
| Cash in and out | Linked Schwab brokerage account. | Use the cash amount shown as available for transfer.Source 6 |
| Crypto deposits and withdrawals | A gradual rollout, followed by enrollment. | Schwab says it will email clients when enabled.Source 3 |
| New withdrawal address | Add it to the approved-address list. | Wait 24 hours before sending.Source 3 |
| Between Schwab Crypto accounts | Address approval required. | Same 24-hour wait.Source 3 |
The October agreement’s opening transfer notice still says unavailable, while current onboarding describes phased access. Transfer availability is therefore account-specific. Trading access alone does not establish that a particular coin or network can be deposited or withdrawn.[5][3]
Custody, cash protection and account security
Sections ↑Schwab’s filing identifies CSPB as responsible for safeguarding and recording client assets and Paxos as the subcustody and execution provider. The same filing identifies insolvency and intermediary-chain risks, including delayed access and uncertainty over treatment in a receivership. A regulated provider relationship should therefore not be described as an unconditional recovery guarantee.[7]
Different assets, different protection
| Item | Documented treatment | Limit |
|---|---|---|
| Cryptocurrency | Subcustodian-controlled keys, pooled wallets and predominantly cold storage with operational hot wallets. | Customers do not directly control the keys.Source 6 |
| Dollar cash balance | Conditional FDIC coverage, aggregated with other deposits at CSPB by ownership category. | The standard limit is $250,000; cryptocurrency is outside that coverage.Source 6 |
| Customer entitlement | The agreement applies UCC Article 8 and restricts lending or pledging without customer consent. | This legal characterization is not securities-law or SIPC coverage.Source 5 |
| Unauthorized activity | Schwab advertises its Security Guarantee for the crypto account. | Its conditions and exclusions still apply.Source 2 |
The Security Guarantee requires protecting access credentials and promptly reporting unauthorized activity. Sharing credentials, authorizing an outside app, or giving another person remote device access can make the resulting activity authorized or excluded under the guarantee. It is a promise concerning qualifying unauthorized activity, not insurance against trading losses, a wrong destination chosen by the customer or a fall in token value.[9]
SchwabSafe describes two-step verification, account alerts, identity checks and risk-based monitoring. Suspected fraud should be reported immediately through the published fraud contact. These are documented controls; no attempt was made to test account recovery, defeat security restrictions or measure the bank’s response.[8]
Resident, ownership and linked-account requirements
Sections ↑Who can use the spot account
| Requirement | Scope |
|---|---|
| Residence | US residents except New York and Louisiana; US territories and overseas residents are excluded.Source 1 |
| Ownership | The October agreement permits individual and joint personal accounts; business use is prohibited.Source 5 |
| Brokerage link | Each crypto account must link to a different eligible brokerage account.Source 3 |
| Approval | Opening is subject to application review and acceptance.Source 1 |
The bank and brokerage accounts remain separate legal relationships, but closing the linked brokerage account also closes the crypto account. Voluntary crypto-account closure requires removing cash and coins through supported methods. This is distinct from inactivity.[5]
Support, disrupted access and complaints
Sections ↑Official contact routes
| Issue | Contact | Published scope |
|---|---|---|
| Crypto account assistance | 866-295-0914; website chat. | Live crypto specialists, 24/7.Source 2 |
| Suspected fraud | 877-862-6352. | SchwabSafe’s immediate fraud-reporting contact.Source 8 |
| Bank complaint escalation | Texas Department of Savings and Mortgage Lending: 877-276-5550. | The bank notice also provides a state complaint route at sml.texas.gov.Source 11 |
| Written bank complaint | 2601 North Lamar Boulevard, Suite 201, Austin, TX 78705-4294. | Address published in the bank complaints notice.Source 11 |
Schwab’s Electronic Services Agreement tells clients to use another route, such as calling a representative, if electronic access is delayed or unavailable, and to read urgent notices before ordering. Its crypto addendum incorporates that agreement. The document does not promise that a representative can always execute a crypto trade during an outage; the specialist contact is the route to establish what remains possible and the status of an existing instruction.[12]
Bank status and the scope of that status
Sections ↑The FFIEC National Information Center lists Charles Schwab Premier Bank, SSB as an active state member bank, identifies the Federal Reserve System as its primary federal regulator, and records RSSD 1893049 and FDIC certificate 33497. The bank’s own complaint notice identifies its Texas charter and state oversight by the Department of Savings and Mortgage Lending. These are the relevant bank identities, rather than a generic licence attached to every Schwab company.[10][11]
Operator, launch and scale
Sections ↑The August 2026 company announcement says Schwab began rolling out direct bitcoin and ether trading to retail clients in May. Its announced additions of Solana, Avalanche and Chainlink were prospective. A roadmap should not be turned into a current coin inventory; the live trading ticket remains the decisive asset list for the approved account.[13]
Schwab reported 40.3 million active brokerage accounts at 30 September 2026. That provides scale for the wider brokerage business, but it is not a count of Schwab Crypto customers or monthly crypto traders. No crypto-only volume ranking is inferred from it. The spot service’s operating and custody entity is CSPB, separately from Charles Schwab & Co., Inc.[14]
- Operator
- Charles Schwab Premier Bank, SSB
- Exchange model
- Centralised
- Service scope
- Custodial spot trading through Schwab platforms; bank-operated execution through subcustodians.
- Client types
- Retail clients
- Pricing publication
- Public pricing
- Funding scope
- Linked Schwab brokerage cash; crypto transfers subject to account rollout and enrollment.
- Custody and asset handling
- CSPB custody with subcustodian-controlled keys. Crypto has no FDIC or SIPC protection.
- Client eligibility
- Eligible US residents; New York, Louisiana, US territories and overseas residents excluded.
- Support
- Crypto telephone and chat support, 24/7.
- Authorisation and registration scope
- Texas state member bank; bank supervision does not insure cryptocurrency.
Exchange metadata checked 21 Oct 2026Source 1Source 3Source 10
Covered contracting entities
Charles Schwab Premier Bank, SSB
- Jurisdiction
- United States
- Covered services
- Crypto account operator and custodian.
- Client and location scope
- Eligible personal customers.
Statements, records and device limits
Sections ↑Useful operational records
| Record or feature | How it works | Qualification |
|---|---|---|
| Monthly statement | The price guide promises a statement for every month the account was open, irrespective of activity or balance. | Dormant trading does not eliminate this record.Source 4 |
| Online documents | The crypto addendum says Schwab.com transactions appear on the crypto account statement. | Online access requires consent to the addendum and electronic-services terms.Source 12 |
| Tax accounting | The agreement specifies FIFO treatment for gains, losses and transfers. | Imported assets can require the customer’s own cost-basis records.Source 5 |
| Mobile access | thinkorswim mobile requires a wireless or mobile connection. | Functionality may differ by device and operating system.Source 18 |
The thinkorswim Account Statement defaults to 24 hours but permits a custom historical period and symbol filters for orders and trades. Commission year-to-date values keep their annual scope even when a shorter period is selected. These controls help reconcile activity, although the interface documentation does not establish every record or export on every device.[17]
Sources & further reading
- Cryptocurrency at Schwab Charles Schwab · Accessed 21 Oct 2026
- Schwab Crypto trading and support Charles Schwab · Accessed 21 Oct 2026
- Getting started with Schwab Crypto Charles Schwab · Accessed 21 Oct 2026
- Cryptocurrency Account Pricing Guide — October 2026 Charles Schwab Premier Bank, SSB · Accessed 21 Oct 2026
- Cryptocurrency Account Agreement — effective October 2026 Charles Schwab Premier Bank, SSB · Accessed 21 Oct 2026
- Cryptocurrency Account Risk Disclosure — October 2026 Charles Schwab Premier Bank, SSB · Accessed 21 Oct 2026
- Form 10-Q for the quarter ended 30 June 2026 The Charles Schwab Corporation / SEC · Accessed 21 Oct 2026
- SchwabSafe account security Charles Schwab · Accessed 21 Oct 2026
- Schwab Security Guarantee Charles Schwab · Accessed 21 Oct 2026
- Institution profile: Charles Schwab Premier Bank, SSB FFIEC National Information Center · Accessed 21 Oct 2026
- Bank consumer complaints notice Charles Schwab · Accessed 21 Oct 2026
- Electronic Services Agreement and CSPB online addendum Charles Schwab · Accessed 21 Oct 2026
- Plans to expand assets available in Schwab Crypto accounts The Charles Schwab Corporation · 27 Aug 2026 · Accessed 21 Oct 2026
- Schwab delivers record net new assets and earnings The Charles Schwab Corporation · 15 Oct 2026 · Accessed 21 Oct 2026
- Getting started with thinkorswim Charles Schwab · Accessed 21 Oct 2026
- thinkorswim crypto chart settings Charles Schwab · Accessed 21 Oct 2026
- thinkorswim Account Statement Charles Schwab · Accessed 21 Oct 2026
- Crypto trades on thinkorswim mobile for iPhone Charles Schwab · 13 Oct 2026 · Accessed 21 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.