SBI VC Trade: VCTRADE services, yen funding and the BITPOINT migration

SBI VC Trade operates VCTRADE as a Japanese dealer, spot order-book venue and custodian. The contracting company also runs BITPOINT, whose account and service arrangements remain separate during the announced migration.[1]

Order-book market orders use fill-and-kill: any remainder after a partial fill expires, with a published 10% slippage band. Limit orders use fill-and-store, leaving a partial remainder working; limits 40% or more from the prevailing market are rejected.[19]

The order-book FAQ states no ordinary order expiry, but explicitly cancels unfilled orders at weekly Wednesday maintenance. A working limit therefore does not persist indefinitely. Check the remaining order after maintenance before relying on it for a later entry or exit.[36]

The mobile app includes TradingView charts, asset-history displays and one-tap leveraged speed orders. VCTRADE web offers a simple interface and a configurable trader interface whose layouts can be saved. Saved layouts are interface settings, rather than evidence that a cancelled order remains active.[35]

SBIVC for Prime serves large personal and corporate relationships. The public entry criteria include an asset balance of at least ¥10 million, consideration of a crypto transaction of that size, or corporate Web3 business plans. This general service eligibility is broader than eligibility for its separate cashback programme.[10]

For example, a ¥1,000,000 order-book fill produces a ¥100 maker rebate or a ¥500 taker fee at those rates, before any change in execution price. This arithmetic is not a dealer spread estimate.[3]

Leverage funding is variable and signed. SBI normally publishes the next applicable rates by 18:00; they apply when positions roll over at 06:59:59 the following morning. A positive rate is paid by the customer and a negative rate is received. Payments round fractional yen up; receipts round down. The funding calendar, position size and holding period therefore matter even where the execution commission is zero.[4]

The Prime cashback programme requires an application and at least ¥10 million of assets at the application month-end. Eligible months also need ¥10 million of dealer spot turnover. DAI, ZPG, USDC, RLUSD and JPYSC are excluded from that turnover. Benefits are credited in yen by the following month-end; the cited rules do not establish a special immediate withdrawal promise. BTC, ETH and XRP leverage turnover ceased qualifying on 1 July 2026.[11]

Yen deposits must start from the logged-in VCTRADE account, which forwards the customer to the bank. SBI specifically warns against sending money directly using a past transfer record. Complete the bank flow and use its return-to-merchant or close button so the platform can recognise completion.[12]

Quick deposits create a seven-day cash and crypto withdrawal restriction for the equivalent amount. Release is at 07:00 on day eight, counting the deposit day as day one. The calculation uses the sum of quick deposits within the previous seven days, together with available equity and existing commitments. Trading and lending can continue during the restriction; buying crypto does not remove it. A further deposit can extend the restricted amount.[14]

Crypto withdrawal requests are accepted continuously. Requests received before 10:00 on a weekday are normally targeted for the next bank business day, with earlier dispatch where possible. Compliance checks, network congestion, system problems and fraud investigations can delay them. This is a processing target, rather than an assurance of instant blockchain settlement.[15]

ETH transfers use Ethereum mainnet, with no layer-two or sidechain support; POL uses Polygon, rather than Ethereum. USDC and RLUSD each have a published ¥1 million-equivalent transfer ceiling. Amount limits and supported networks are separate checks before sending.[2]

The crypto disclosure places customer yen in a segregated trust account with SBI Clearing Trust. Customer crypto is separated from company assets, including separate blockchain wallets. Cold storage is the default; hot storage for withdrawals is capped at 5% of each deposited crypto asset. These arrangements describe custody controls, not an investment-value guarantee.[19]

Authenticator removal requires a request through the support bot’s dedicated form. Staff review the submitted customer information and email the next steps. A standard completion time or universal post-reset withdrawal hold was not established in that guide; the seven-day quick-deposit restriction is a separate, expressly documented rule.[21]

Leveraged exposure can put ordinary coin holdings at risk. At an 80% maintenance ratio, SBI first cancels outstanding orders and sells held crypto; positions are then liquidated if necessary. A separate end-of-day test below 100% triggers an additional-margin requirement, due by 04:59 on the following calendar morning. Market recovery alone does not satisfy it. Execution can occur beyond the trigger level and losses can exceed deposited margin.[5]

Crypto collateral is valued at 50% of its current market value; eligible electronic payment instruments count at 100%. The published weekly maintenance window is Wednesday 13:00–14:00, in the Japanese service’s local operating schedule. Margin revaluation on reopening can immediately trigger liquidation.[2]

The general agreement requires a legally capable adult resident in Japan, a personal email address and reliable contact details, acceptance of electronic documents, and a same-name domestic bank account for withdrawals. It permits one account per individual and excludes specified foreign politically exposed persons and other disqualified applicants. International website access does not make this a globally available account.[23]

The current age FAQ accepts applications from eighteen. Approval remains subject to the other account-opening requirements.[24]

The agreement also prohibits third parties from using a personal account and trading through tools outside the company-provided service. The published product material does not establish a native lead-trader copying contract. Recurring purchases are customer-defined instructions; they do not document permission for an outside adviser or bot to take over the account.[23]

Closing an account requires the support bot’s pre-closure checklist and dedicated request form. SBI then reviews and processes the request, allowing several days and confirming completion by email. A universal automatic dormancy deadline was not established in this procedure.[25]

Account maintenance is free. A recurring inactivity charge was not found in the current tariff; that finding does not determine when an account may be restricted or closed.[3]

The telephone FAQ directs customers to telephone reservations through the help page, alongside chat and the enquiry form. It should not be read as an unrestricted round-the-clock telephone dealing service.[27]

Orders, amendments and cancellations are accepted through the trading system, not telephone, fax or email. A fill takes precedence if execution and cancellation coincide. During an outage, support cannot be assumed to provide an alternative dealing instruction.[19]

The complaints policy also permits staffed chat on weekdays 10:00–17:00. For crypto exchange, lending and payment-token disputes it identifies the three Tokyo bar associations’ dispute-resolution centres and a JVCEA complaint route. Crypto derivatives complaints have the separate FINMAC route. These are product-specific escalation arrangements; the inspected policy does not promise a fixed resolution deadline.[28]

SBI VCトレード株式会社 — SBI VC Trade Co., Ltd. — was established on 26 May 2017 and is based in Tokyo’s Izumi Garden Tower. The company describes 100% SBI Group ownership and capital of ¥16.35 billion including capital reserves. That combined capital figure should not be presented as cash available for customer compensation.[31]

On 7 July 2026, SBI announced a total exceeding two million as of 6 July. Its footnote combines VCTRADE account-opening applications with BITPOINT opened accounts. It is therefore a composite acquisition measure, rather than two million distinct verified customers, currently funded accounts or active traders.[32]

The legal merger with BITPOINT Japan took effect on 1 April 2026. The current best-execution policy nevertheless keeps the VCTRADE and BITPOINT services and accounts separate pending consolidation.[1]

An immediate asset-specific change also matters: APT, ETC and OAS purchases and recurring buys ended on 7 October 2026. Sales are scheduled to end at 13:00 on 28 October; OAS withdrawals remain available until that deadline, while APT and ETC have no withdrawal service. Residual holdings are to be converted by SBI, with yen credit planned during November. This is a three-asset cessation, not closure of VCTRADE.[34]

Operator

SBI VCトレード株式会社 (SBI VC Trade Co., Ltd.)

Exchange model

Centralised

Service scope

Japanese VCTRADE dealer spot, spot order book, leveraged dealer trading, recurring purchases, staking, lending and custody. BITPOINT remains a separate service pending scheduled consolidation.

Client types

Retail clients; Institutional clients

Pricing publication

Public pricing

Pricing scope

Order-book maker −0.01% and taker 0.05%; dealer spread and variable leverage funding remain separate costs.

Funding scope

JPY quick deposits and domestic bank withdrawals; supported crypto transfers with a seven-day restriction on recent quick-deposit equivalents.

Custody and asset handling

Segregated customer yen trust and crypto wallets; lending has a distinct creditor-risk treatment.

Client eligibility

Japan-resident adults subject to identity and account-opening checks; corporate accounts and separately conditioned Prime services are offered.

Support

Support concierge, enquiry form and telephone reservation; formal complaints policy specifies internal and product-specific external routes.

Authorisation and registration scope

Japanese crypto-exchange registration Kanto00011 and electronic-payment-instrument registration Kanto00001 independently matched. Type I No.3247 is disclosed by the operator.

Exchange metadata checked 20 Oct 2026Source 31Source 23Source 1Source 3Source 19Source 14Source 26Source 29Source 30Source 5Source 6Source 7

The public API FAQ says publication is planned. It does not document a currently released customer API, key scopes, withdrawal authority or a release date. Automated integrations should therefore not be inferred from the presence of TradingView charts or scheduled purchases.[40]

The support concierge documents a chatbot for enquiries and recovery workflows. The inspected material does not give that assistant authority to choose investments, submit orders or withdraw assets. A support conversation and a trading instruction remain separate account functions.[26]