PDAX: peso trading, Prime OTC, fees and account limits

PDAX combines Philippine-peso crypto trading with a hosted wallet, local payment connections and a separate Prime OTC service. Its consumer platform also promotes bonds and digital collectibles, which have their own product rules. This profile concentrates on the crypto account and the practical differences between retail trading, an agreed OTC transaction and business infrastructure.[1]

The Platform Solutions page describes reach in the millions and access to more than 20 liquidity providers. These are company claims for its broader infrastructure business. It does not define a current count of direct retail customers, monthly active traders or comparable exchange turnover. That makes the business relevant to Philippine distribution, but does not establish a global volume position.[28]

The retail limit-order guide permits a buy instruction at the market price or below, and a sell instruction at the market price or above, within a token-specific range. It gives separate views for open orders and trade history. This is a constrained order-entry workflow; the presence of a limit control does not establish every professional order type.[18]

Multiple limit instructions at different prices for the same cryptocurrency are supported. The relevant FAQ does not publish a numerical maximum for simultaneous open orders. A separate cancellation FAQ says an unfilled limit can be cancelled. An instruction that has already executed cannot be treated as merely pending because the user has not refreshed the screen.[20][19]

The exchange rules dated 7 June 2024 describe best-available matching, partial execution and immediate ledger settlement of fills. They allow cancellation of resting orders during maintenance and retain reversal powers for specified invalid or unfunded transactions. They do not promise the displayed price for every market order or uninterrupted access to cancellation. The PDF upload path is newer than the document’s stated date.[3]

The public fee page gives specific payment-channel tariffs and variable crypto-withdrawal charges, but does not establish one universal current crypto maker/taker percentage. Sender-bank charges can apply. Compare the executable trade amount, any separate charge and the amount available for withdrawal. Bond charges on the same page should not be applied to a crypto trade.[2]

Prime publishes an OTC enquiry route rather than one minimum transaction size on its main product page. The monthly-volume bands in its enquiry form are lead-qualification questions, not proof that every person in a band receives a particular spread or tariff. The firm promotes dedicated assistance; an agreed quote and settlement instruction remain transaction-specific.[6]

Prime post-trade settlement has separate failure charges: the greater of 3% of notional or PHP 3,000, plus replacement costs where PDAX incurs a loss replacing or unwinding the trade. Both can apply. The settlement deadline is agreed for each transaction.[2]

For unclaimed transfers dated from the first to the twentieth of a month, the first monthly deduction is scheduled for the twentieth of the following month. Transfers later in the month move that first deduction to the twentieth of the month after that. An amount below the PHP 3,000 minimum can be exhausted. A recovery request does not guarantee recovery of an unsupported transfer.[7]

For a closed account, the FAQ supplies a similar first-deduction calendar based on its closure date. As a calculation illustration, a PHP 60,000 remaining balance produces a 3% amount of PHP 1,800, so the PHP 3,000 minimum governs that month. At PHP 200,000, the 3% amount is PHP 6,000. These are balance-fee examples, not trading commissions.[8]

The older closure FAQ says keeping an ordinary unused account open is free and has no required maintaining balance. That statement must be distinguished from the later unclaimed, closed-account and Conversion Service Account schedules above. Request closure only after arranging withdrawal of the remaining assets and retaining the needed records.[30]

Basic access permits cash-in, crypto deposits and trading, yet does not permit withdrawal. This is a consequential onboarding distinction: depositing successfully does not prove that an account has completed the verification needed to send money or crypto back out. The account table and each payment channel’s own ceiling describe different constraints.[11]

The separate crypto-out schedule uses daily PHP-equivalent limits of zero for Basic, PHP 1 million for Verified and PHP 4 million for Premium; Prime has no explicit daily ceiling. Fees are excluded from that withdrawal value. The counter resets at midnight Philippine time, UTC+8, and the PHP valuation of crypto can move. The help page describes additional checks that can extend processing, rather than an unconditional instant transfer promise.[12]

For incoming PESONet payments, the help page says transactions made before 3 p.m. on a business day are generally credited the same business day; later submissions and non-business-day transfers move to the next business day. This incoming timetable differs from the outgoing PESONet range in the payment table.[13]

A wallet infrastructure change on 5 August 2025 retired earlier deposit addresses. The published grace period ended on 4 October 2025, after which deposits to retired addresses would no longer be credited. Returning customers should retrieve their current address from the app or web account and replace saved external address-book entries. Existing balances were not described as requiring a user migration.[31]

PDAX’s foreign-exchange disclosure uses USD* and EUR* reference units, currently associated with USDG and EURC. These should not be presented as ordinary bank deposit currencies. Its direct USD table gives a 1:1 conversion and USD 1,000 minimum, with fees and account limits affecting the transaction. A direct USD deposit becomes USD*; the disclosure says USD* cannot be converted to USD stablecoins. It does not guarantee a strict peg between an FX* unit or its reference asset and the corresponding fiat currency.[10]

The 15 October 2026 agreement says users retain title to their digital assets, but PDAX controls the private keys. Separate account ledgers need not mean separate blockchain addresses: holdings can share addresses with other customers and PDAX. Third-party custodians may be used. The agreement also permits fiat and stablecoin backing through specified reserves, with related income belonging to PDAX.[5]

The agreement excludes PDIC deposit-insurance coverage for digital assets. Its custody provisions contain loss and service-provider limitations. Neither a company promise of secure storage nor a BSP listing establishes a per-customer insured crypto balance.[5]

PDAX’s security guidance explicitly recognises that stored digital assets can be stolen. It says staff should not request passwords, authentication codes or a transfer to verify an account. These precautions reduce avoidable account-compromise risk; they do not establish that the custodian, payment partner or underlying blockchain cannot fail.[27]

The account-opening FAQ requires applicants to be at least 18 and excludes citizens or residents of restricted countries. Verification and acceptance remain necessary even where a person can download the application or access the website. A Premium upgrade additionally requires proof of address and income; the upgrade guide says an identity document does not itself satisfy the address-evidence requirement.[25][14]

The current jurisdiction guide identifies the United States among restricted markets, alongside countries including Russia, Belarus, Iran and Cuba. It separately lists supported countries, including the UK, Canada and Australia. This is PDAX’s access policy, not evidence of an investment-services authorisation in each listed country. The guide also applies restrictions to registration, verification and payment or crypto-transfer functions.[26]

The support page’s response range is a published expectation, not an independently measured service result or an emergency dealing guarantee. For a disputed trade or transfer, preserve the order reference, transaction hash, relevant time and submitted instruction. The support centre provides account and transaction help; a social-media message alone should not be assumed to cancel an order.[29]

If a remembered mobile session stops loading after maintenance, PDAX’s troubleshooting guide advises logging out and back in. That can refresh the application state; it does not establish that an earlier trade failed or that pending instructions were cancelled. Check the order record before submitting a replacement.[36]

The BSP directory dated 15 July 2026 lists Philippine Digital Asset Exchange (PDAX), Inc. under active non-bank Virtual Asset Service Providers. The entry identifies the company and address but does not publish an individual authorisation number. This supports the stated VASP status; it should not be expanded into a universal securities, derivatives or overseas licence.[4]

PDAX’s own agreement distinguishes its BSP-supervised activities from authorisation as a securities exchange, dealer, broker, adviser or fund manager by another Philippine agency. Product names and regulator logos should therefore be read alongside the activity and contracting entity.[5]

Philippine Digital Asset Exchange (PDAX), Inc. was formerly Fyntegrate Inc. The current agreement identifies both names.[5]

Company updates include a September 2026 JitoSOL listing and August announcements about Western Union digital-dollar work and an RCBC memorandum. Each announcement has its own product or partnership scope. A memorandum is not proof that every described integration has launched, and a token-listing announcement does not establish the platform’s total live instrument count.[38]

Operator

Philippine Digital Asset Exchange (PDAX), Inc.

Exchange model

Centralised

Service scope

PHP crypto trading, Prime OTC and business infrastructure.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Pricing scope

Funding tariffs published; trading and crypto-out amounts require the applicable quote.

Funding scope

PHP bank/e-wallet channels and supported crypto networks.

Custody and asset handling

PDAX controls hosted-wallet keys; separate ledgers can share blockchain addresses.

Client eligibility

Age 18 or older; identity verification and jurisdiction restrictions.

Support

Support tickets; published response expectation of 3–5 business days.

Authorisation and registration scope

BSP directory lists the operator as an active non-bank VASP.

Exchange metadata checked 20 Oct 2026Source 1Source 2Source 4Source 5Source 6Source 25Source 28Source 29

Published size guidance needs care. The minimum-order FAQ gives a PHP 50 floor but contains inconsistent BTC quantities between its prose and table. The separate price-step page, modified in June 2026, still labels its table as March 2025 and gives an ETH prose example inconsistent with that table. These figures should not be silently presented as a verified live specification.[23][24]

The business API offer includes trading interfaces, wallets and partner support, with second-level assistance described for business customers. It does not establish that every individual account can create a public trading API key, grant withdrawal authority or connect an autonomous trading agent. Application access, partner infrastructure and customer account permissions should be assessed separately.[28]

The referral FAQ describes PHP 50 worth of ERC-20 USDT for each eligible participant after the referred customer verifies and completes a first buy. A customer already verified cannot become a new referral, and the feature is described as a gradual rollout. The reward is crypto credited to an account; the page does not establish unconditional cash withdrawal or a separate exemption from normal withdrawal limits and charges.[32]

The Cost Average, Get Cashback programme runs through December 2026, but its published invitation and opt-in windows were in August and September. For participants already enrolled, qualifying successful recurring trades support a monthly streak and volume multiplier, with rewards credited in USDT within seven business days after month-end. This should not be advertised as an open October sign-up offer or a guaranteed return on the purchased crypto.[33]

The dated sign-up promotion ended on 30 June 2026. A separate Crypto Rebate Rush announcement lists events on 10 October, 11 November and 12 December, with a minimum PHP 1,000 qualifying market buy, a 25% reward capped at PHP 250 in PDAX Gold and 100 places per event. The October event has passed; future dates remain subject to their event conditions and capacity. PDAX Gold rewards are distinct from withdrawable peso cash.[34][37]