Ourbit exchange profile: spot and futures fees, custody, eligibility and account controls

Ourbit combines a centralised crypto exchange with app-based access to on-chain assets and a TradFi product range. Its product explanation describes spot and perpetual markets, tokenised stocks and ETFs, commodities and currency exposures, with traditional-market products priced and settled in USDT. These product labels do not by themselves establish direct shareholder rights, delivery of a security or a regulated stockbroker relationship; the particular token or contract determines the exposure.[28]

The UK position is material: the FCA’s 14 May 2026 warning identifies Ourbit and www.ourbit.com as unauthorised and says the firm may be targeting UK consumers. The warning is explained under Authorisations & registrations below.[3]

A trigger can fail because of margin, position limits, a non-trading contract or system conditions. A triggered limit order can remain unfilled. Contract information separately exposes order-rule and risk-limit links and states that automatic deleveraging can address system losses. The public view did not establish current numerical maintenance-margin or liquidation-charge values for a selected contract.[4][29]

The clearest numerical baseline is the announcement dated 3 September 2024. The current site still advertises zero spot fees, but its dynamic fee dashboard and VIP ladder did not expose a complete reproducible current tariff. The figures below retain their publication basis; regional, account and pair-specific rates must be checked at execution.[6][30]

At the published futures baseline, 10,000 USDT of executed notional produces 2 USDT maker or 4 USDT taker commission. Two equal 10,000-USDT taker legs produce 8 USDT. These are arithmetic illustrations, excluding funding, spread, slippage and liquidation costs.[6]

TradFi fee waivers exclude VIP discounts, referral rebates and fee vouchers on the affected pairs. Related volume and positions are also excluded from specified promotional competitions. The waiver does not remove liquidation-management or associated settlement costs. Eligible pairs and promotion periods can change.[8]

Perpetual funding is exchanged between opposing positions. The published default is settlement at 00:00, 08:00 and 16:00 UTC, with cycles subject to adjustment. Positive funding is paid by longs to shorts; negative funding reverses the direction. Position value uses token quantity multiplied by fair price for USDT-margined contracts. A hypothetical 10,000-USDT position at a 0.01% rate owes or receives 1 USDT for one settlement.[5]

Funding can reduce available or position margin and bring liquidation closer. Processing around a settlement boundary can include executions within fifteen seconds either side; merely closing a few seconds after the displayed time does not establish exemption. The instrument’s actual countdown and rate take precedence over assuming every contract always uses eight hours.[5]

The terms allow account restrictions after more than a year without access; this is not a published fixed inactivity charge.[2]

Deposits require matching the network and token contract, plus a memo or tag where requested. The guide warns that below-minimum deposits may not be credited or refunded. It also says to regenerate or check the current address before sending because upgrades or system adjustments can invalidate an older destination. Supported networks should be checked on both sides of a transfer.[11]

Ourbit’s terms say it does not itself provide fiat deposit or withdrawal services.[2]

The withdrawal workflow supplies a transaction hash after transmission. Its troubleshooting guide describes a typical 1–60 minute TxID window, not guaranteed arrival. If no TxID appears after six hours, it directs the customer to support with a screenshot. A completed blockchain transfer awaiting the recipient’s required confirmations is a different issue and may need the receiving platform’s assistance.[13]

The Proof of Reserves page describes assets held in custody for customers. It identifies wallet, Spot and Futures balances but expressly excludes assets reserved in financial products. It names USDT, USDC, BTC and ETH for reserve and chain inquiries. Each currency is assessed separately, so an excess of one coin is not presented as covering a shortfall of another.[16]

The stated Merkle process lets a customer check inclusion of their balance in a particular snapshot. The inspected public view did not establish a dated, complete current reserve ratio table or an independent financial audit. Inclusion in a supplied balance set does not itself establish that all liabilities were included, legal segregation in insolvency, or insured repayment.[16]

These controls affect access as well as security: a successful reset can leave the customer unable to withdraw during the hold. The risk disclosure also warns that third-party custodians or payment partners may have separate terms and that unauthorised or mistaken digital-asset transactions may be irrecoverable.[17][18][21]

The 30 May 2026 terms restrict the US, China, Singapore, North Korea, Cuba, Iran, Sudan, France, Germany, Netherlands, Spain, Italy, Austria, Portugal, Ontario, and Russian-controlled Crimea, Donetsk and Luhansk. Sanctions and local-law restrictions also apply.[2]

The guide’s verification flow uses a third-party document check and facial recognition, on both website and app. It publishes a result target of 48 hours with notification to the registered email. The withdrawal allowances are provider-published limits, not a promise that every transfer or jurisdiction is accepted. KYC completion does not override geographic restrictions or account-level review.[15]

For an abnormal-funds report, the published process requires police acceptance evidence within 48 hours of submitting supporting materials. A temporary freeze may be lifted if that evidence is missing. Law-enforcement requests use a separate legal-assistance route; the consumer report is not itself a court order or guaranteed recovery.[20]

Outages may prevent trading and transfers. The risk statement makes no continuous-availability guarantee, and the material inspected did not establish an emergency telephone dealing desk or guaranteed offline order acceptance. An enquiry submission should therefore not be treated as a replacement execution instruction.[21]

Disputes first use support and a written Notice of Claim. The terms specify individual HKIAC arbitration in English, one arbitrator, England-and-Wales law and a generally one-year claim period, subject to applicable-law limits.[2]

The FCA warning says customers dealing with Ourbit do not have Financial Ombudsman Service access for complaints and do not receive FSCS protection if things go wrong. It advises consumers to avoid the firm. This is a specific UK regulatory warning, not a statement that every other jurisdiction has made the same determination.[3]

The inspected sources did not establish a current financial-services permission for the global platform. A corporate identity or app-store listing is not a licence. The profile consequently does not assign a positive regulatory permission to Ourbit Holdings Ltd.[2][3][24]

The agreement names Ourbit Holdings Ltd., BVI company number 2138612, with a Tortola address.[2]

Operator

Ourbit Holdings Ltd.

Exchange model

Centralised

Service scope

Centralised spot and perpetual trading, copy functionality and app-based on-chain/TradFi access; instrument rights and product terms differ.

Client types

Retail clients

Pricing publication

Public and quoted pricing

Pricing scope

Published standard fee announcement and pair promotions; a complete current VIP grid was not exposed.

Funding scope

Supported crypto networks and free internal transfers. Asset-specific charges and security holds apply; the agreement excludes direct fiat deposit/withdrawal provision.

Custody and asset handling

Hosted exchange balances; the PoR description excludes financial-product assets and does not establish a complete audited solvency position.

Client eligibility

Published verification tiers coexist with geographic and sanctions restrictions. UK FCA warning applies; app availability does not establish permission to trade.

Support

Official Help Center, enquiry submission and separate transfer-recovery and abnormal-funds processes.

Authorisation and registration scope

FCA warning published 14 May 2026. No positive global financial-services permission was established.

Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 9Source 12Source 15Source 16Source 19Source 28Source 30

A fee deduction coupon can offset only its stated proportion and remaining face value. For example, a 40% deduction against an 8-USDT fee removes 3.2 USDT from the coupon and leaves 4.8 USDT payable. This is a cost offset, not an 8-USDT cash payment or an unrestricted trading balance.[26]

These APR bands apply to eligible Futures USDT balances of 100–20,000 USDT after activation; position value selects the rate rather than the rewarded principal. Bonus balances, stablecoin-pair positions and position-voucher trades have stated exclusions. Rewards are calculated daily without a contractual lock-up, but transfers and position changes alter eligibility. Rates and limits can change.[27]

The July 2026 personal API guide allows five keys, 180-day expiry and read-only Spot/Futures history, with app management from version 1.24.0. The technical reference instead describes thirty keys and 90-day expiry without IP binding, plus withdrawal and cancellation endpoints. These disclosures conflict; the account’s actual key settings must determine available permissions and expiry. Endpoint documentation alone does not grant withdrawal authority.[22][23]

The withdrawal-history API documents bounded date windows, including a seven-day request interval and a maximum 90-day historical scope. Records obtained this way should not be assumed to be a complete lifetime tax statement. The risk disclosure places tax reporting responsibility on the customer.[23][21]

The current iOS listing requires iOS 15 or later, names Ourbit Holdings Ltd as developer and records recent additions including passkey login, recurring spot purchases, configurable layouts and a futures liquidation heatmap. These are documented capabilities; the listing does not establish cross-device chart or settings persistence.[24]