Newton exchange profile: services, fees, custody and eligibility

Newton is a Canadian custodial platform for buying, selling and holding crypto. It obtains liquidity from external providers and adds a trading fee to the quote. Its disclosure says it operates neither an order-book marketplace nor a market-making business, and provides no margin or credit.[2]

DV Chain (Canada) Inc., one liquidity provider, is a specified affiliate. Newton says its smart router selects another provider when that provider offers a better price, with additional benchmark reviews. The affiliate relationship remains a disclosed pricing conflict.[2]

Newton publishes a C$5 million daily trading limit and a maximum of 20 open limit orders. These are platform controls, separate from any account-specific annual buying restriction or bank-transfer allowance.[10]

Open orders can be managed from the dashboard, asset page or Settings on web and mobile; the app also provides Cancel all. For failed cancellation attempts, the guide directs customers to the in-app help chat or support email.[13]

The terms allow Newton to cancel outstanding orders for liquidity or technical reasons. An apparent pending status can lag a completed fill, preventing cancellation. A target price being touched therefore does not guarantee either execution or a successful last-minute cancellation.[3]

Recurring instructions can be edited or cancelled from the recurring-buy list. Each purchase counts towards an applicable net-buy allowance. The scheduled instruction should be managed explicitly rather than assuming it stops when the app is closed.[15]

Newton’s standard asset groups are BTC, ETH and USDC in Tier 1; LTC, XLM and SOL in Tier 2; and the remaining assets in Tier 3. Fees depend on the asset, transaction type and the customer’s Signature status. Inspect the executable quote before confirming.[7]

Eligible buys, sells and swaps count; staking and reward credits do not. Upgrades are automatic and apply to subsequent trades. Falling below a tier starts a 30-day grace period during which the required volume can be restored. The Signature landing page displays a conflicting Silver Tier 1 range; the table above follows the dedicated fee schedule.[9]

At the standard Tier 1 range, a C$2,000 transaction implies C$20–C$23 of trading fees. This illustrates the percentage calculation only. The actual quote, market spread and any later disposal determine the total economic cost.[7]

Interac deposits and withdrawals and EFT withdrawals are free. Wires of C$10,000 or more are free; the detailed tariff lists C$35 for C$5,000–C$10,000 transfers. Bank charges may be additional.[8]

Newton’s onboarding guide states that account creation and maintenance are free. Deactivation is a separate customer request, so a lack of trading activity should not be treated as proof that the account has closed.[30]

The current funding page describes Canadian-bank Interac transfers, bank wires and supported crypto deposits. Verification must be completed before funding. The relevant live deposit screen supplies the receiving details; a payment method mentioned in an older overview should not substitute for those instructions.[24]

EFT and Interac withdrawals share a combined C$50,000 weekly ceiling. Their individually listed limits do not provide two separate C$50,000 allowances.[10]

The transaction-limits guide also sets a C$10-equivalent minimum for crypto withdrawals.[11]

Bank-originated Interac funding uses the recipient email and security question/answer shown in Newton. The bank-account name must match, and the guide allows up to two hours for funds to appear. Complete a pending transfer before starting another.[26]

For wires, create the intended deposit in Newton and include its six-character reference. A business bank cannot fund a personal Newton account. The wire tutorial still states a C$10,000 deposit minimum, while the dedicated limits schedule now states C$5,000; confirm the generated instructions for a smaller wire. The tutorial lists C$51.50 to return an incorrectly sent wire.[25]

CAD withdrawal requests are available on web and mobile. The published guide expects an Interac acceptance email within two hours or a direct bank payout within one business day, and directs customers to support if overdue. A pending Interac payout must be completed before another is requested.[27]

These are processing targets, not guarantees of final blockchain confirmation. For other eligible crypto withdrawals, Newton’s subsidy covers up to C$5 of network fees on the first withdrawal in the midnight-to-midnight Eastern Time window. Subsequent transfers and excess network costs remain payable.[24]

External transfers require a saved Address Book entry with the coin, network, address and any memo. Adding an address requires authentication; the guide says subsequent sends to that saved address do not repeat the same MFA registration step. Check an existing entry when an asset changes networks rather than trusting its nickname.[17]

The terms permit withdrawals only to wallets the customer owns and controls. They also permit holds while a fiat deposit clears, even when trading credit appears earlier; the stated confirmation period can be 5–10 business days or longer. A displayed balance is not necessarily immediately withdrawable.[3]

Newton’s current risk disclosure places at least 80% of client crypto in cold custody, principally with Coinbase Custody Trust Company LLC and BitGo Bank & Trust, National Association. Up to 20% can sit in Fireblocks-secured hot wallets. Custodian accounts hold client assets separately from the operator and other custodian customers.[5]

Fiat is held at a qualified Canadian financial institution separately from Newton’s own assets. Customers retain beneficial interests in the crypto held for them, within the platform’s contractual custody arrangement.[2]

The Coincover arrangement excludes losses caused by gross negligence, wilful misconduct or fraud by a Newton employee or representative.[3]

Newton describes SOC 2 Type II assurance, encryption, annual outside penetration tests and continuous security monitoring. These are operator-published controls, and the public security page does not allocate an insurance payout to each account.[6]

MFA uses an authenticator or supported security key, with biometrics set up per device. Transfer authenticator access before discarding an old device. If that fails, support requires identity verification before resetting MFA. The recovery guide provides no fixed reset or withdrawal-release deadline.[18]

The published retail requirements are Canadian residence, at least age 18, a North American phone number, Canadian government photo ID and, where requested, address evidence. Account approval can therefore require more than installing the app or supplying an email.[30]

The terms also exclude US citizens and require ordinary Canadian residence.[3]

Newton assesses whether the account is appropriate at opening and at least annually, but does not assess the suitability of each chosen investment or provide personal investment advice.[2]

The help centre describes a C$30,000 annual net-buy allowance for restricted assets in applicable jurisdictions, with BTC, ETH, LTC, BCH and USDC excluded. Selling restricted assets restores room, and the reset follows the trading-questionnaire anniversary. Its provincial lists conflict over Saskatchewan; the account’s displayed allowance and compliance confirmation are necessary for that case.[39]

Corporate access is available to Canadian corporations and eligible nonprofits, with only one authorised account user. Exclusions include trusts, partnerships, sole proprietors, brokers, money-service businesses, payment-service providers and certain professional gatekeeper businesses. The published list is broader than a simple requirement to have an incorporated business.[28]

Corporate verification requires incorporation records, directors and beneficial-ownership information, an authorised signer’s identity and authority, and a description of the business and intended account use. Submit the onboarding package through the secure upload route.[29]

For an unresolved execution issue, retain the order ID and check the platform status page before resubmitting. Newton’s cancellation guide directs failed cancellation requests to the help chat or support email; a support message itself is not confirmation that an order has cancelled.[13]

The complaint annex targets written acknowledgement within five business days and a decision within 90 days, with an explanation and revised date if delayed. OBSI can be approached after 90 days without a decision or within 180 days after an unsatisfactory decision. The annex also points Québec residents towards AMF mediation.[20]

The annual tax report is informational and covers the activity described by Newton. Reconcile it with external wallet movements and other venues rather than treating one platform’s export as a complete record of every acquisition and disposal.[23]

CIRO’s official bulletin confirms Newton Crypto Ltd.’s admission as an Investment Dealer effective 18 March 2026. The bulletin records conditional insurance exemptions alongside that admission. The regulated account relationship does not imply approval of an individual token or guarantee of its price.[4]

Newton’s public disclosures identify FINTRAC money-services registration M19607029 and CIRO/CIPF membership. They explicitly exclude crypto assets from CIPF and CDIC protection. These different arrangements should be read according to their stated purpose rather than combined into a general insurance promise.[1]

Newton Crypto Ltd. is the Canadian company behind the service and lists a Toronto contact address. The current company overview describes a custodial account from which supported assets can be sent to an external wallet. It does not provide a comparable current active-customer or exchange-volume series.[1]

Deactivation is requested through the in-app help chat or support page. Download records and resolve pending transactions before asking for closure; the published process requires the support team to deactivate the account.[40]

Operator

Newton Crypto Ltd.

Exchange model

Centralised

Service scope

Canadian quote-based spot trading, recurring purchases, custody and opt-in staking.

Client types

Retail clients; Institutional clients

Pricing publication

Public pricing

Pricing scope

Five Signature tiers based on trailing-year trading; network lanes and staking have separate costs.

Funding scope

CAD Interac and wires, bank payouts and supported crypto networks; trade-only assets cannot transfer.

Custody and asset handling

At least 80% cold custody, with operational hot wallets and disclosed provider insurance limitations.

Client eligibility

Canadian residents aged 18 or older, excluding US citizens; eligible Canadian corporate accounts.

Support

Email, in-app help and public telephone; complaint annex and external dispute routes.

Authorisation and registration scope

Official CIRO investment-dealer admission effective 18 March 2026; operator-stated FINTRAC registration M19607029. Crypto is excluded from CIPF/CDIC protection.

Exchange metadata checked 20 Oct 2026Source 1Source 2Source 4Source 3Source 5Source 8Source 24Source 30

Newton supports opt-in staking for ETH, SOL and ADA on web and mobile. Staked balances cannot be traded or withdrawn during participation, activation or exit waits. Rewards are credited weekly after the relevant initial epochs and vary with network conditions; displayed estimates are not guaranteed returns. Validator penalties or technical errors can also cause loss of staked assets.[33]

The staking-fee guide’s illustrative ETH calculation still uses an older 15% Newton rate, conflicting with its current table. The table above follows the published rate grid; check the fee breakdown shown when enrolling and do not use that older worked example to estimate net rewards.[34]

The activation period cannot be cancelled by an unstake request. Exit estimates are variable, and the coins cannot be transferred or re-staked until the cooldown ends. These waits can prevent a quick sale during a market move.[35][36]

The referral programme requires a verified referrer with at least C$100 of lifetime trading. A genuinely new customer must join through the link, verify and trade C$100 within 90 days of verification to receive C$20. One or several trades can meet the threshold.[32]

Average monthly volume means the trailing-year total divided by twelve. The terms label the highest band as greater than C$10,000, while the help table includes the boundary; verify the displayed reward at exactly that amount. Referrer payouts can be capped, delayed or denied after review. Self-referrals and previous accounts are excluded, and Newton may alter or end the programme.[31]

Qualifying Signature referrals can give a friend 14 days of the referrer’s fee benefits. This temporary status has no cash value and does not create a permanent earned tier. The written terms also allow alternative reward forms, so a CAD-denominated offer should not be treated as an unconditional cash-withdrawal promise.[31]

Newt Loot is a periodically available in-app promotion. Activity produces points that can be claimed for rewards, often crypto; unclaimed loot expires after 30 days. Game points and a displayed prospective pool share are not equivalent to an already credited, withdrawable balance.[37]

Newton’s investor-alert page says it does not currently offer an API and warns against purported early-access API representatives. The conditional API language in the general agreement therefore should not be read as evidence of an available retail trading integration. A third party’s claimed relationship with Newton needs direct verification.[38]