Current trading model and product range
Sections ↑NBX promotes more than twenty assets and markets involving NOK, SEK, DKK and EUR, alongside crypto custody and tokenised assets. Its general order-book marketing is qualified by the September notice below.[1]
September 2026 execution model
| Service | Current instruction | Consequence |
|---|---|---|
| Most retail markets | Amount-based buy/sell with estimated consideration and fee | Limit orders phased out; final quantity varies with execution price. |
| Specialist markets | Order books remain for VT, GNRC, PALM, FGLD and FSLVR | Market-specific instructions remain relevant. |
| Existing orders in changed markets | Cancelled when the change took effect | Reserved funds returned to the balance. |
| Visa / Mastercard QuickBuy | Available; maximum NOK100,000 per purchase | September notice supersedes the old maintenance article. |
Selected trading minima
| Asset or market | Minimum base-asset amount | Distinction |
|---|---|---|
| BTC / ETH | 0.000001 BTC / 0.00001 ETH | Trading minimum, not a withdrawal limit. |
| ADA / SOL | 1 ADA / 0.001 SOL | Quantity of the traded asset. |
| FGLD / FSLVR | 0.0001 token each | Fractional trading does not establish fractional physical redemption. |
| LINK and UNI | 1 unit in EUR markets; 0.01 unit in NOK markets | The quote market changes the minimum. |
| PALM | 1 unit against EUR; 1,000 against USDM | Check the specific pair before submitting. |
The current OTC page sets eligibility above €50,000 or NOK500,000. Orders are negotiated and settled away from the ordinary trading interface, with additional assets considered on request. The customer should obtain the specific asset, price, charges, settlement currency and delivery terms in the quote; the public page’s broad liquidity claims do not guarantee a fill. The listed contact is [email protected].[20]
Retail pricing and qualified market making
Sections ↑Published trading and card charges
| Item | Rate | Scope |
|---|---|---|
| Standard maker / taker | 0.70% / 0.70% | The September tariff; ordinary brokerage also uses 0.7%. |
| Market-maker schedule | 0.20% / 0.20% | Qualified programme, not an automatic retail volume tier. |
| Recurring purchases | 0.70% | Scheduled orders. |
| Card purchase | 0.70% trading fee plus 4.50% commission | Card issuer charges can be additional. |
| Special investigation or report | NOK10,000 private / NOK25,000 corporate | Additional administrative work under the published tariff. |
A hypothetical NOK 10,000 retail trade at 0.7% incurs NOK 70 in stated fees. Applying both the published 0.7% trading fee and 4.5% card commission to that same hypothetical base gives NOK 520, before any issuer charge. The confirmed quote determines the actual payment and crypto received.[3][2]
The accessible May market-maker terms describe approval, a monthly NOK10 million volume threshold unless a lower threshold is published, and two-sided quoting for at least half the eligible time. They also set market-dependent spread and visible-quantity conditions and require technical onboarding. A NOK10,000 execution at the published qualified 0.2% rate would cost NOK20, but programme membership is not established by merely placing that trade. The homepage links a newer programme PDF that was inaccessible, so qualification conditions require reconfirmation.[4]
Bank and crypto transfers
Sections ↑Published withdrawal amounts
| Currency | Minimum including fee | Withdrawal fee |
|---|---|---|
| NOK | 315 | 65 |
| EUR | 31 | 6 |
| SEK | 325 | 75 |
| DKK | 325 | 75 |
| USD | 80 | 30 |
| BTC | 0.00025 | 0.000073 |
| ETH | 0.0065 | 0.00205 |
| USDC | 25 | 9 |
| USDM | 18 | 2 |
Bank funding timetable
| Method | Published estimate | Conditions |
|---|---|---|
| NOK open banking: first deposit | 1–2 business days | A newly used bank relationship can require verification. |
| NOK open banking: later deposits | Minutes to about two hours | Once the bank relationship has been established. |
| NOK manual bank transfer | 1–2 business days | Correct account details and reference remain necessary. |
| EUR / DKK / SEK | 1–3 business days | Deposit must originate from the customer’s own account. |
Fiat withdrawals use a bank account already verified through a prior deposit. The guide requires account selection, amount entry and two-factor approval, followed by the stated email confirmation. A saved bank destination does not remove balance, minimum or compliance checks. This is an own-account cash-out route, rather than a general payment service to third parties.[22]
A crypto withdrawal requires the supported asset, address and amount, plus recipient and service-provider information, two-factor authentication and email approval. Self-transfers and transfers to another person require different recipient information. Network compatibility and any destination memo should be verified before approval; a valid-looking address alone does not prove that the recipient accepts the asset.[30]
Notabene can be used to verify ownership of a self-hosted wallet. Its guide describes signing an ownership message, rather than sending funds, and distinguishes browser-wallet and hardware-wallet workflows. Completion of this identity step submits the withdrawal for further processing; it is not evidence of a confirmed blockchain payment.[31]
A Pending withdrawal can still be waiting for email confirmation, Notabene verification or manual review. Check the inbox and outstanding requests before assuming a network failure. The pending-transfer guide does not promise a fixed completion deadline for compliance review.[16]
Client assets, reserves and protection limits
Sections ↑NBX says it uses Fireblocks technology with a mixture of hot and cold storage and places fiat in separate client accounts at Sparebanken Norge. Its help page describes a NOK2 million fiat deposit-guarantee limit for an individual customer. That is a claim about qualifying bank deposits, not protection against a fall in crypto value or a guarantee that every asset can be withdrawn immediately.[13]
The Norwegian Banks’ Guarantee Fund describes the ordinary domestic-bank limit as NOK2 million per depositor per bank, aggregating accounts at the same bank. It also explains that different limits can apply to foreign business or branches. This review did not independently resolve an individual NBX customer’s pass-through eligibility or other balances at the same bank.[14]
NBX publishes blockchain wallet addresses and describes cold-wallet approval by several people with whitelisted destinations, while hot wallets support automated processing. These disclosures permit inspection of listed on-chain assets. They do not, by themselves, reconcile all customer liabilities, prove legal title to every balance or constitute an independent solvency audit.[12]
The May 2026 HTML terms describe segregated customer positions, quarterly statements and liability for losses attributable to NBX up to the asset value at the time of loss. These provisions require comparison with the newer version 1.7 contract offered to the customer.[5]
The website markets insured custody, but a customer-level policy amount, aggregate limit, exclusions and direct claims entitlement were not established. The label is insufficient to promise coverage of an individual crypto balance.[1]
Identity, geography and account access
Sections ↑Account creation supports web and mobile use, including iOS and Android, but approval is a separate step. The onboarding guide requires adulthood, identity verification and information about employment, income and the source of funds. Norwegian BankID is one verification route; other applicants use supported identity documents. A Google, Apple or Vipps login does not replace KYC approval, and authenticator-based two-factor protection is required for full service use.[32]
NBX’s country guide claims broad international coverage but also describes additional identity scrutiny for certain jurisdictions. Its country discussion is not a reliable substitute for a current sanctions and service-eligibility decision. The independently verified French passport establishes one regulatory scope; it does not prove that every person in each marketed country can open or fund an account.[21]
The login guide offers conventional email/password access and supported social sign-in. If the registered email is lost, it directs the customer to support rather than inviting an unverified self-service address change. This is separate from resetting a password or recovering an authenticator.[33]
Support, failed transfers and reporting
Sections ↑Operational help routes
| Situation | Published action | Boundary |
|---|---|---|
| Login or account access problem | Use the help-centre request form or [email protected] | Manual identity checks may be required.Source 33 |
| Withdrawal marked Completed | Check the transaction ID for crypto or bank arrival status | Completed means funds left NBX; bank credit can take another 1–3 business days.Source 34 |
| Funds still missing | Contact support after more than three business days from bank completion, or after chain confirmation without credit | Provide the transaction details rather than sending a duplicate transfer.Source 34 |
| Wallet maintenance | Check the affected asset’s deposit/withdrawal status | Confirmed deposits may be credited after reopening; most trading can continue.Source 29 |
Wallet maintenance can arise from network upgrades or internal node work. NBX’s guide distinguishes an unavailable transfer wallet from a halted trading market and says it will communicate when trading is affected. It does not establish an emergency manual dealing service or a fixed restoration time.[29]
For authenticator loss, use the saved recovery code if available. Without it, the guide describes support-led recovery and renewed identity verification; password recovery and two-factor recovery are not the same operation. A fixed release time for withdrawals after a security reset was not established.[15]
The annual report is obtained from Orders and covers the selected year’s trades, deposits, withdrawals and rewards. It does not include the 31 December balance statement, which is provided separately. Individual asset transaction histories are available through the balance view. A tax reconciliation therefore needs both activity and holdings records, plus any activity outside NBX.[17]
The accessible complaint clause provides free submission through Zendesk or [email protected], acknowledgement and a reasoned written decision. It distinguishes possible Finansklagenemnda handling of payment or e-money disputes from crypto-only matters that may fall outside that body’s remit. Confirm the latest procedure in the account agreement. No general dormant-account fee was established from the published tariff; security restriction or termination is a separate issue.[5]
MiCA passport and supervisory history
Sections ↑AMF’s current French list identifies Norwegian Block Exchange AS as authorised by Norway’s NFSA and permitted to provide seven listed crypto services across borders into France. These include custody, platform operation, exchanges, execution, order reception/transmission and transfers. The entry’s 2 July 2026 date is explicitly the intended French start date, not the date Norway granted the licence.[7]
A separate historical Finanstilsynet notice reports an AML inspection carried out in October 2022 and a NOK250,000 administrative penalty published in 2024. This is relevant supervisory history. It should not be conflated with a current cessation order or treated as evidence that the subsequently verified passport is invalid.[9]
Operator, acquired customers and contract versions
Sections ↑Norwegian Block Exchange AS is the contractual company, organisation number 920 245 676, at Lysaker in Norway. The May 2026 HTML terms retain pending-MiCA wording that predates the AMF passport record. The homepage also links a newer version 1.7 contract; use the agreement supplied at onboarding for current contractual rights.[5][6][7]
NBX is listed on Euronext Growth Oslo and reports more than 90,000 customers without an active-user period. Its volume headline lacks a measurement window and is not used here as a current activity statistic.[1]
On 30 June 2026 NBX announced completion of the acquisition of JuJu AS’s customer base, adding more than 4,000 customers according to the issuer. That is an acquisition count, not a measure of new active traders or incremental trading volume.[11]
The preceding transaction announcement describes an asset purchase of the customer base and associated KYC/AML material, excluding JuJu’s technology, employees and historical liabilities. JuJu therefore belongs in the migration history of this profile; it is not a new name for Norwegian Block Exchange AS or a reason to create a duplicate operator identity.[10]
- Operator
- Norwegian Block Exchange AS
- Exchange model
- Centralised
- Service scope
- Nordic fiat brokerage, retained specialist order books, OTC and Cardano staking.
- Client types
- Retail clients; Professional clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Other names
- Norwegian Block Exchange
- Headquarters
- Lysaker, Norway
- Funding scope
- Supported own-name bank transfers and crypto deposits; card purchases carry separate charges.
- Custody and asset handling
- Custodial crypto accounts; published wallet information is distinct from independent liability and solvency verification.
- Client eligibility
- Adults completing identity, funding-source and residency checks; published broad country coverage does not establish approval for every location.
- Support
- Help centre and [email protected]; Norwegian and English customer assistance.
- Authorisation and registration scope
- AMF independently records French cross-border crypto-service access under Norwegian home authorisation.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 19Source 5Source 20Source 32Source 21Source 12Source 3Source 23Source 33Source 7
Covered contracting entities
Norwegian Block Exchange AS
- Jurisdiction
- Norway
- Covered services
- Contracting operator; organisation number 920 245 676.
- Client and location scope
- Verified customers subject to country and service conditions.
Recurring orders, staking and token redemption
Sections ↑Recurring orders use available NOK and can run daily, weekly or monthly at a selected UTC time. If the balance is insufficient, that occurrence is skipped and an email is sent, but the schedule stays active for the next date. Disabling pauses the schedule; archiving stops it permanently. Closing the app does neither. These instructions buy assets rather than automatically managing or liquidating a portfolio.[18]
NBX’s Cardano staking page describes delegation without a protocol lock-up, while NBX still has to process withdrawals. First rewards can take up to twenty days, then occur on five-day epochs. Rewards compound within the staking account and must be claimed to become usable account funds, with a transaction charge. NBX takes 10% of rewards. Its July 2026 estimate was around 2% annually, a variable estimate rather than an assured return. The page also describes governance delegation to abstain.[19]
The referral terms require eligible verification and trading activity. They describe a commission period covering the first fifty-two weeks of the referred customer’s activity, with credits in the currency in which the relevant fees were charged. Promotional headline amounts are conditional and should be checked against the current offer; the contract does not make every invitation an immediately withdrawable cash payment.[27]
USDM issuer and redemption distinction
| Token origin | Published redemption responsibility |
|---|---|
| NBX-issued USDM | EEA issuance by NBX; eligible holders follow NBX verification and redemption procedures. |
| Moneta-issued USDM | Non-EEA issuer Moneta Digital LLC; its reserves and obligations remain separate. |
| Optional NBX handling of Moneta tokens | NBX terms condition payout on receiving cleared USD from Moneta; NBX does not promise to advance its own reserve funds. |
| Fees and settlement | Issuer redemption and an exchange sale differ. Network, bank or currency-conversion costs can remain even where a redemption fee is prohibited. |
NBX describes FGLD as a Cardano token representing one gram of gold stored by pro aurum in Germany. It advertises reserve audits, but this review did not inspect a current independent reserve report. The product page offers physical collection in Germany or EU delivery for a stated €89 shipping fee. Token ownership, exchange custody and delivery of metal involve different parties and steps.[35]
The Norwegian redemption guide requires separate verification with Finest Investments and redemption in whole tokens: one FGLD represents one gram of gold and one FSLVR represents one hundred grams of silver. Finest arranges release from pro aurum; the customer arranges transport and bears shipping and applicable import costs. The guide describes no redemption fee. A small fractional exchange balance therefore need not be large enough for physical delivery.[36]
NBX provides an API integration route. Its September trading-change notice directs automated clients to the current developer specification; the removal of retail limit orders should not be taken as proof that historical endpoints or order types remain available unchanged.[2]
Sources & further reading
- NBX current service overview NBX · Accessed 20 Oct 2026
- September trading changes NBX · 30 Sep 2026 · Accessed 29 Oct 2026
- Current NBX tariff NBX · 3 Sep 2026 · Accessed 29 Oct 2026
- Market-maker programme HTML terms NBX · 20 May 2026 · Accessed 20 Oct 2026
- Accessible customer terms NBX · Accessed 20 Oct 2026
- Homepage-linked terms version 1.7 NBX · Accessed 20 Oct 2026
- AMF: Norwegian Block Exchange AS Autorité des marchés financiers · Accessed 29 Oct 2026
- Norwegian register entry address Finanstilsynet · Accessed 20 Oct 2026
- Historical supervisory action Finanstilsynet · Accessed 20 Oct 2026
- JuJu customer-base transaction terms NBX via Euronext · 12 Jun 2026 · Accessed 20 Oct 2026
- JuJu acquisition completion NBX via Euronext · 30 Jun 2026 · Accessed 20 Oct 2026
- Published reserve wallet information NBX · Accessed 20 Oct 2026
- Customer fund arrangements NBX · 25 Mar 2026 · Accessed 20 Oct 2026
- Norwegian deposit guarantee scope Norwegian Banks’ Guarantee Fund · Accessed 20 Oct 2026
- Authenticator recovery NBX · 24 Mar 2026 · Accessed 20 Oct 2026
- Pending withdrawal checks NBX · 25 Mar 2026 · Accessed 20 Oct 2026
- Annual reporting NBX · 26 Mar 2026 · Accessed 20 Oct 2026
- Recurring order controls NBX · 15 Dec 2025 · Accessed 20 Oct 2026
- Current Cardano staking page NBX · Accessed 20 Oct 2026
- OTC service threshold NBX · Accessed 20 Oct 2026
- Country availability guide NBX · 19 Mar 2026 · Accessed 20 Oct 2026
- Bank withdrawal steps NBX · 20 Mar 2026 · Accessed 20 Oct 2026
- Bank deposit timing NBX · 19 Mar 2026 · Accessed 20 Oct 2026
- Minimum order amounts NBX · 23 Apr 2026 · Accessed 20 Oct 2026
- API introduction NBX · 18 Dec 2020 · Accessed 20 Oct 2026
- Linked API specifications NBX · Accessed 20 Oct 2026
- Referral programme terms NBX · 19 Mar 2026 · Accessed 20 Oct 2026
- USDM issuance and redemption terms NBX · 17 Jul 2026 · Accessed 20 Oct 2026
- Wallet maintenance handling NBX · 23 Mar 2026 · Accessed 20 Oct 2026
- Crypto withdrawal steps NBX · 20 Mar 2026 · Accessed 20 Oct 2026
- Notabene ownership verification NBX · 24 Mar 2026 · Accessed 20 Oct 2026
- Account approval process NBX · 20 Mar 2026 · Accessed 20 Oct 2026
- Login and support recovery NBX · 19 Mar 2026 · Accessed 20 Oct 2026
- Withdrawal status and escalation NBX · 20 Mar 2026 · Accessed 20 Oct 2026
- Tokenised metal product page NBX · Accessed 20 Oct 2026
- Metal redemption procedure NBX · 14 Apr 2026 · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
Report an error or submit an update