Exchange services & execution
Sections ↑Mt Pelerin connects fiat payments to self-custodial crypto wallets and converts crypto back into bank money. Its exchange catalogue includes Bitcoin, Ether, stablecoins, wrapped assets and tokenised gold. Versions such as native USDC, bridged USDC.e, BTC and wrapped Bitcoin are separate assets; the asset and network combination must match the receiving wallet. A token appearing in the catalogue does not mean it is available on every supported chain.[9]
Core service routes
| Service | Operation | Important distinction |
|---|---|---|
| Bank or card purchase | Pay fiat and receive the selected crypto in a verified wallet. | Delivery can await liquidity or compliance review after payment arrives.Source 6 |
| Crypto sale | Send supported crypto and receive bank proceeds. | Conversion follows receipt; bank settlement is a later step.Source 7 |
| Swap or cross-chain conversion | Send the input asset to Mt Pelerin, which converts and delivers the output. | The service uses a central counterparty even though the final wallet is self-custodial.Source 8 |
| OTC | Individually coordinated larger transactions for private or corporate customers. | The process includes onboarding and documented origin of funds before transfer instructions.Source 11 |
The swap page applies the aggregated market rate when the crypto transfer is received and describes delivery in minutes to hours according to liquidity and network conditions. A calculator result shown before sending is therefore not an unconditional fixed-price contract. The published absence of an added spread should not be interpreted as a promise that a delayed transfer will execute at the earlier screen price.[8]
Bridge Wallet’s named network list includes Bitcoin, Lightning, Ethereum, Arbitrum, Avalanche, Base, BNB Chain, Celo, Gnosis Chain, Optimism, Polygon, Rootstock, Sonic, Tempo, Tezos and zkSync. The app also manages wallet transactions independently of the exchange. Selecting a blockchain in the wallet does not override an exchange asset’s supported deposit route.[15]
Exchange charges & payment costs
Sections ↑Bank purchase and sale commission
The commission applies to the whole transaction, not progressively. Card annual bands in CHF are 0–500: 2.5%; 501–5,000: 3.8%; 5,001–50,000: 3.6%; 50,000–100,000: 3.4%, with a CHF1.20 minimum fee. The schedule lists CHF1 minimum purchases and CHF50 minimum sales; some FAQs still say no purchase minimum. Confirm the order floor. Buying or selling fxUSD and ZCHF is currently commission-free.[4]
Swaps have a CHF500 annual free allowance and otherwise charge 0.3%. Delivery is free except a $1 charge for Ethereum tokens other than ETH; initiating the transfer still requires the customer’s network fee. At a chargeable CHF1,000 swap base, 0.3% is CHF3 before those separate costs.[8]
Native USDC-to-USDC bridging is listed as free, excluding USDC.e.[4]
The MPS share token gives additional free volume and a service-fee reduction: CHF100 extra annual free volume per token up to CHF50,000, and 0.004 percentage points per token up to 0.4 points. The page limits that discount to pricing up to CHF100,000 annually and excludes OTC pricing. Owning MPS carries company-share exposure; its purchase price and value changes are separate from any trading-fee saving.[27]
The OTC page advertises a 0.6%–0.9% volume-based service charge and individually coordinated execution. It also describes access to several liquidity sources and direct stablecoin issuer relationships. A large transaction still needs its own fee, settlement and compliance arrangement; neither an indicative range nor a claim of broad liquidity constitutes a binding execution quote.[11]
Additional cost components
| Item | Published treatment | Practical effect |
|---|---|---|
| SIC and SEPA | No Mt Pelerin bank-transfer charge in the schedule. | SWIFT and intermediary-bank charges can still apply on other routes.Source 4 |
| Cash at SBB | QR-bill fee of 1.25%, minimum CHF2.50 and maximum CHF5. | This is additional to the exchange commission.Source 19 |
| Non-compliant payment return | Terms allow a CHF20 administrative charge if required compliance is refused. | Missing payment references can also incur bank costs and a separate CHF10 handling charge.Source 3 |
Funding, cash routes & settlement
Sections ↑The supported fiat catalogue lists AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, JPY, MXN, NOK, NZD, PLN, SEK, SGD, USD and ZAR. The appropriate rail depends on currency and destination. An accepted currency is not a promise that every local bank can make a low-cost domestic transfer to the supplied account.[9]
Payment and delivery routes
| Route | Process | Timing or limit |
|---|---|---|
| Swiss bank, SEPA or SWIFT | Pay using the exact account details and reference for the selected wallet/asset. | The tutorial distinguishes instant rails from transfers taking several business days.Source 13 |
| Card, Apple Pay or Google Pay | Complete identification and the payment authorisation. | Card payment is immediate; crypto delivery can still take minutes to hours.Source 13 |
| Swiss Post cash | Generate and print a Swiss QR-bill, then pay at a Post office. | The guide sends separate emails for receipt of payment and dispatch of crypto.Source 18 |
| SBB machine cash | Pay the generated QR-bill at a compatible ticket machine. | CHF600 limit per QR-bill; the published machine route accepts CHF and EUR cash.Source 19 |
Bank-transfer purchases in the widget are capped at CHF100,000 per transaction, with larger orders directed to OTC. The purchase page also describes a CHF999 allowance per month without full identification, but this remains subject to compliance and residence restrictions. Those volume limits are separate from the time before purchased crypto is released.[6]
The terms specify a seven-day withholding period for no-KYC purchases during the customer’s first six months. The general support page describes a seven-day hold more broadly. Treat prompt delivery without full identification as unconfirmed: establish the applicable hold before sending. Completing a card authorisation or seeing a bank debit does not remove a compliance hold.[3]
For sales, the service page normally expects bank dispatch on the business day it receives crypto. It estimates same-day domestic CHF receipt, about one business day for euro SEPA, and one to several business days for SWIFT. Cancellation is unavailable once the bank transfer has been initiated; before that point support may be able to review a request. These are operational expectations, not guaranteed bank-credit deadlines.[7]
Swiss Post payment is a cash-funded QR-bill workflow, not an immediate on-site Bitcoin handover. The guide describes receipt within 24 business hours followed by conversion and delivery notifications. A separate verification or holding requirement still controls release. Retain the paid bill and reference if the first payment-receipt email does not arrive.[18]
Custody, wallet verification & recovery
Sections ↑Bridge Wallet and external receiving wallets are self-custodial: the customer controls their signing material. That describes ownership after delivery. A bank payment, an input sent for conversion or a purchase under review is still awaiting a service obligation. The absence of a long-term custodial account does not remove exposure during the interval between sending funds and receiving the result.[15]
The wallet-verification guide, updated 9 October 2026, requires proof that each linked address is under the customer’s control. Supported methods include connecting a compatible wallet or signing a message; otherwise a small Satoshi-test transfer is used. The guide normally expects that test within 15 minutes but allows up to 48 hours. Once verified, the address remains selectable for later transactions.[14]
Wallet and profile controls
| Control | Published behaviour | Recovery consequence |
|---|---|---|
| Wallet secret phrase | The recovery phrase controls the wallet’s keys and addresses. | Keep it privately and in order; anyone obtaining it can control the corresponding assets.Source 16 |
| Device password | Bridge Wallet uses the password to protect the locally stored phrase. | A forgotten password cannot be recovered by support; the wallet must be restored from the backup.Source 5 |
| New or additional device | Restore the wallet and use the same profile authentication method. | A restored wallet and a signed-in service profile are separate steps.Source 5 |
| Pending Ethereum transaction | The guide describes a replacement using the same nonce and a higher fee. | This concerns an unconfirmed network transaction, not reversal of a settled exchange or bank payout.Source 17 |
The backup guidance distinguishes the secret phrase from a public receiving address. Publishing or sending the phrase gives away control; a support enquiry only needs the transaction and account details relevant to the problem. An app login or an SMS code cannot recreate lost wallet keys.[16]
Residence, identification & business access
Sections ↑The current territorial notice says Mt Pelerin is neither FCA-authorised nor authorised under EU MiCA. Its brokerage services are not marketed or offered in the UK or EU, except where a customer approaches exclusively on their own initiative and applicable law permits it. The notice expressly separates use of the self-custodial wallet from access to brokerage. A downloadable wallet therefore does not establish exchange eligibility.[1]
The support page excludes US and Russian persons and residents of named restricted locations, including mainland China, Russia, Iran and North Korea; it distinguishes Hong Kong and Taiwan. This is not a universal acceptance promise for all other residents. Country, customer type and the requested service remain relevant.[5]
Identification by service
| Service or applicant | Documented requirement | Scope |
|---|---|---|
| Ordinary bank purchase | Registration and applicable transaction limits; full KYC above the allowance. | The purchase guide states CHF999 per rolling 30 days.Source 13 |
| Card purchase | Identity verification required. | A low card amount does not create a no-KYC exception.Source 13 |
| Personal crypto IBAN | Successful identity verification before issue. | Third-party flows can require additional explanations.Source 26 |
| Business | Director KYC, register extract, company bank statement, control/beneficial-owner forms and other directors’ documents. | The Business IBAN page specifies document-age limits and verification before activation.Source 20 |
For the company IBAN, the published requirements include a register extract under one year old, a bank statement under three months old and identity/address information for other directors. Forms K and A establish control and beneficial ownership. A company wallet must also be verified; corporate registration alone does not prove who controls the destination address.[20]
Support, complaints & operational problems
Sections ↑The contact page offers email and a web form, with replies Monday to Friday. It lists English, French, German, Italian, Spanish and Portuguese, plus offices in Geneva and Neuchâtel. It also states that staff do not initiate private social-media contact. The page does not promise continuous staffed dealing or an exact response deadline.[29]
A pending Ethereum transaction can sometimes be superseded before confirmation, but the replacement must be accepted by the network first. The published guide’s nonce-and-fee procedure should not be confused with cancelling a completed purchase. Check the explorer status and the service’s own order status before repeating a transfer, because the original transaction may already have progressed.[17]
FINMA directs reports and complaints about SRO-affiliated intermediaries to the responsible SRO. Its search page says member information comes from the SROs and is usually updated within two to five working days. This identifies the oversight route; it does not establish that a commercial dispute is automatically compensable. Preserve transaction instructions, bank or blockchain evidence and the provider’s written response.[28]
Permissions & protection boundaries
Sections ↑The legal notice identifies Mt Pelerin Group Ltd, CHE-188.552.084, at Microcity, Rue de la Pierre-à-Mazel 39, Neuchâtel. It states affiliation with SO-FIT under article 2(3) of the Swiss Anti-Money Laundering Act. This is a company-attributed AML-intermediary status, not a verified bank licence or a general guarantee over exchange balances.[2]
The risk disclosure says crypto-assets generally lack the compensation and ombudsman arrangements associated with traditional financial products. No customer insurance policy or per-customer cover amount was independently established for this profile. Self-custody protects a different boundary: who can sign for delivered assets. It does not insure price changes, a mistaken transfer or a counterparty’s unfinished settlement.[2]
Company, ownership & related products
Sections ↑The company’s management page names Arnaud Salomon as founder and CEO, Sébastien Krafft as CTO, Grégory Falk as COO and CCO, and Yann Gerardi as CMO. Its public identity is Swiss, with offices in Neuchâtel and Geneva. These are current company disclosures, not an assessment of management performance or operational resilience.[12]
Developer documentation dates the crypto-fiat gateway’s continuous operation to 2020. The broader company has also developed tokenisation services and uses Bridge Wallet as part of that ecosystem. Published cumulative user and processed-volume counters are not independently audited active-trader statistics, so they are not used here as a global ranking measure.[22]
MPS represents shares in Mt Pelerin Group SA, with voting and dividend rights described by the company. The current capital table lists 500,000 circulating and 8.5 million locked tokenised shares. A dividend depends on corporate decisions; holding the share token is not a fixed-yield account and should be distinguished from simply using the exchange service.[27]
Other propositions under the brand
| Service | Published scope | Separate consideration |
|---|---|---|
| Tokenisation | Structuring, issuance, investor verification and corporate actions for digital securities. | Bridge Protocol is a separate technology and project service, not a list of automatically available retail exchange assets.Source 33 |
| Lombard borrowing | Swiss-bank proposition using BTC or ETH collateral; minimum loan $200,000 and up to 20% loan-to-value. | Collateral is held at partner banks; the ordinary wallet self-custody description does not cover pledged collateral.Source 32 |
The loan page quotes 3% plus the relevant currency interest rate, not a fixed 3% all-in borrowing cost. At 20% loan-to-value, a $200,000 loan requires $1 million of collateral at the initial valuation. The exact lender, maintenance requirements, liquidation conditions and total interest require the separate loan agreement.[32]
- Operator
- Mt Pelerin Group Ltd (Mt Pelerin Group SA)
- Exchange model
- Centralised
- Service scope
- Crypto buying, selling, swaps and OTC conversion, with self-custodial delivery and bank-payment services.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Other names
- Mt Pelerin Group SA; Bridge Wallet
- Headquarters
- Neuchâtel, Switzerland
- Pricing scope
- Public exchange schedule; large OTC operations and bank loans require transaction-specific terms.
- Funding scope
- Bank transfer, eligible cards and mobile payments; Swiss cash QR-bills; crypto-to-bank settlement.
- Custody and asset handling
- Destination wallets remain customer-controlled; transaction funds can await compliance checks, conversion and delivery.
- Client eligibility
- Country restrictions and compliance review apply; EU and UK brokerage access is restricted to permitted exclusive client initiative.
- Support
- Weekday email/contact-form assistance in English, French, German, Italian, Spanish and Portuguese.
- Authorisation and registration scope
- Company-disclosed SO-FIT financial-intermediary affiliation under Swiss AML law; no EU MiCA or UK FCA authorisation claimed.
Exchange metadata checked 21 Oct 2026Source 1Source 2Source 3Source 4Source 8Source 11Source 13Source 27Source 29Source 32Source 33
Covered contracting entities
Mt Pelerin Group Ltd (Mt Pelerin Group SA)
- Jurisdiction
- Switzerland
- Covered services
- Exchange and Bridge Wallet operator; CHE-188.552.084.
- Client and location scope
- Accepted private and business customers subject to residence and service restrictions.
Crypto IBANs, records & integrations
Sections ↑Personal IBANs can be denominated in euros or Swiss francs and direct incoming money to a chosen crypto, chain and verified wallet. The default can be overridden by a transaction reference. The updated guide permits certain third-party receipts and outgoing payments, but says person-to-person activity should remain occasional and subject to additional checks. It expressly describes the IBAN as a conversion tool, not a general bank account.[26]
The Business IBAN page currently lists local CHF incoming and outgoing transfers, two IBANs by default, free creation and no monthly fee. That narrower company product should not automatically inherit the euro capability advertised for personal IBANs. Incoming fiat is converted for the company’s wallet; the IBAN does not create an ordinary persistent fiat deposit balance.[20]
The invoice service requires identification, accepts an uploaded or scanned bill and converts the submitted crypto for payment to the beneficiary. Several invoices can be funded by one crypto transaction. Its advertised conversion commission is 0%–1.3%; account details and invoice references remain essential because a successful crypto transfer alone does not prove that the intended bill was correctly paid.[34]
The 2026 reporting guide provides PDF and CSV exports from the web Transactions tab and from Bridge Wallet’s bank-transfer transaction screen. It distinguishes those crypto-fiat records from crypto-to-crypto activity available through block explorers. Reconcile both when preparing records; a fiat-conversion statement does not necessarily describe all activity in a self-custodial wallet.[31]
The separate Waltio guide describes importing an English-language CSV and including the full period of activity. It also says transactions conducted through the website or an integrated third-party site can appear in Bridge Wallet statements. The November 2022 announcement documents the import route; its historical promotional discount is not treated here as a current entitlement.[25]
For integrations, the API documentation lists profile creation, bank and wallet accounts, ownership checks, personal IBANs, order creation and status, history and KYC submission. Card purchases are excluded from the documented API order route. Technical documentation requires contact with Mt Pelerin. These functions support transactional integration, but do not themselves grant an AI agent discretionary trading authority.[23]
The widget can be embedded as an iFrame or modal or reached by direct link. A partner interface changes how the service is presented; it does not change the underlying customer’s eligibility or wallet ownership. Before using an embedded flow, identify the exchange operator, selected asset/network and destination shown in its transaction instructions.[24]
Recurring purchases use stable bank details and a reference for a given fiat currency, crypto, network and wallet. The customer schedules the standing order at the bank. Changing the intended asset or destination requires checking the corresponding instructions, and stopping future purchases requires stopping the bank payments as well as reviewing any saved exchange setup.[10]
The referral page describes a 25% share of qualifying fees, paid weekly in Polygon USDC, with higher percentages subject to separate liquidity-pool conditions. A referred customer’s free exchange volume is a fee allowance, not withdrawable cash. EU and UK residents are expressly excluded from participation, referral links and rewards; the page allows refusal or recovery where those restrictions are breached.[21]
The privacy policy retains identification, financial and transaction information for the purposes of providing services and meeting Swiss legal duties. Closing the service profile is separate from controlling the wallet. The support guide allows email-requested deactivation and says mandatory AML records remain for ten years.[30][5]
Sources & further reading
- Exchange and service overview Mt Pelerin · Accessed 21 Oct 2026
- Legal identity and status Mt Pelerin · Accessed 21 Oct 2026
- Exchange terms Mt Pelerin · Accessed 21 Oct 2026
- Service pricing Mt Pelerin · Accessed 21 Oct 2026
- Operational support guide Mt Pelerin · Accessed 21 Oct 2026
- Purchase service conditions Mt Pelerin · Accessed 21 Oct 2026
- Sale settlement conditions Mt Pelerin · Accessed 21 Oct 2026
- Swap execution and charges Mt Pelerin · Accessed 21 Oct 2026
- Supported assets and currencies Mt Pelerin · Accessed 21 Oct 2026
- Partner integration service Mt Pelerin · Accessed 21 Oct 2026
- OTC service Mt Pelerin · Accessed 21 Oct 2026
- Company and management Mt Pelerin · Accessed 21 Oct 2026
- Web and mobile purchase guide Mt Pelerin · Accessed 21 Oct 2026
- Verify a wallet address Mt Pelerin · Accessed 21 Oct 2026
- Bridge Wallet capabilities Mt Pelerin · Accessed 21 Oct 2026
- Recovery phrase guidance Mt Pelerin · Accessed 21 Oct 2026
- Pending Ethereum transaction guidance Mt Pelerin · Accessed 21 Oct 2026
- Swiss Post cash route Mt Pelerin · Accessed 21 Oct 2026
- SBB cash payment route Mt Pelerin · Accessed 21 Oct 2026
- Company crypto IBAN Mt Pelerin · Accessed 21 Oct 2026
- Referral programme Mt Pelerin · Accessed 21 Oct 2026
- Developer service introduction Mt Pelerin · Accessed 21 Oct 2026
- API integration scope Mt Pelerin · Accessed 21 Oct 2026
- Widget integration modes Mt Pelerin · Accessed 21 Oct 2026
- Transaction import guide Mt Pelerin · Accessed 21 Oct 2026
- Personal crypto IBAN Mt Pelerin · Accessed 21 Oct 2026
- Tokenised company shares Mt Pelerin · Accessed 21 Oct 2026
- SRO supervision and complaints FINMA · Accessed 21 Oct 2026
- Contact and support availability Mt Pelerin · Accessed 21 Oct 2026
- Personal-data policy Mt Pelerin · Accessed 21 Oct 2026
- Web and app exports Mt Pelerin · Accessed 21 Oct 2026
- Bank-backed Lombard proposition Mt Pelerin · Accessed 21 Oct 2026
- Tokenisation service Mt Pelerin · Accessed 21 Oct 2026
- Crypto-funded invoice payments Mt Pelerin · Accessed 21 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.