Moomoo Crypto US: spot trading, rounded fees and wallet transfers

The US guide lists more than 50 cryptocurrencies, including Bitcoin, Ether and smaller tokens. Funding is in USD. The trading list does not itself establish a supported network for external transfers.[19]

The US product page describes spot trading without crypto margin or leverage.[1]

MCI’s agreement makes the account self-directed and appoints MCI to carry out instructions. Orders are routed to third-party liquidity providers; the contract does not promise every order will fill.[2]

A limit order controls price, not whether there will be a counterparty. An immediate-or-cancel market order can leave part of the intended purchase unfilled. The resulting balance should be checked against the actual fills, particularly before sending assets onward or placing a replacement order.

Worked examples: one $1,000 fill produces a $4.90 platform fee; a separate $1,000 sale adds $4.90, for $9.80 across those equal-notional trades. One $1 fill rounds its calculated $0.0049 fee up to $0.01. These examples exclude spread, market movement and any transfer cost.[5]

Rounding also matters for split fills. A single $100 transaction costs $0.49, whereas two $50 transactions each round from $0.245 to $0.25, producing $0.50 in total. This arithmetic follows the published per-transaction rule; it is not an observed customer execution.[5]

The risk disclosure says a price premium or spread may be added to a transaction and that the execution price need not be a universal market price. Consequently, the platform-fee percentage alone is insufficient to establish total execution cost. The quote, the final fill and the explicit charge answer different questions.[4]

The cash-transfer help specifies USD transfers between MCI and the securities account. Direct fiat withdrawals from MCI to an external bank are not supported: the customer first moves the cash to the securities account and then withdraws from there. A spendable crypto balance and bank-withdrawable cash are separate stages.[9]

These thresholds are asset quantities, not US-dollar minimums. The same support table separately labels refund fees; those figures should not be mistaken for ordinary withdrawal fees. The actual app instructions remain relevant to the asset, network and account being used.[12]

The risk disclosure warns that any available private bond, trust or insurance arrangement may be insufficient for losses. No verified personal insurance limit was established for this account. Keeping an MFI securities account in the same app does not extend that account’s protection to MCI cryptocurrency.[4]

The closure clause describes the account-termination process. Ordinary supported wallet withdrawals are a separate facility and do not make that clause an in-kind account-transfer promise. The remaining balance and any open orders matter before closure can be completed.

Incorrect-deposit recovery is expressly best-efforts. The current recovery page usually requires an estimated asset value above $150 and charges the equivalent of $100 if the request qualifies and the customer proceeds. Recoverable token types are limited; a listed token still does not guarantee success. Assets recovered successfully normally go back to the original sending address.[13]

A recovery request goes from the registered email address to [email protected] with the transaction hash, network, token name, sending and deposit addresses, amount and the requested screenshot. This process cannot retrieve a transfer sent to an address that Moomoo does not manage.[13]

The scheduled five-minute trading pause is narrower than all possible service interruptions. Before replacing an apparently stalled order, check the recorded order state and fills. Public support hours do not establish that an agent can take a telephone trade or guarantee cancellation during an outage.[8]

MCI’s current site identifies NMLS number 2287314 and FinCEN MSB registration number 31000288349013. The company’s jurisdictional disclosure supplies state-by-state licence information and complaint routes. These are money-services and state permissions; MCI expressly says it is not a broker-dealer.[1]

The June jurisdiction document includes both licensed entries and jurisdictions marked “not applicable”; those labels should not be converted into a claim that every state has issued the same crypto licence. This review checked the company’s published schedule, rather than claiming independent verification of every state entry.[3]

Moomoo’s 22 May 2026 announcement describes expansion of crypto trading into Texas and the introduction of direct crypto transfers. It provides dated evidence of the US product’s development, while the current help pages supply the operational conditions. Older educational pages saying crypto cannot be transferred are therefore insufficient descriptions of the present service.[17]

Moomoo Technologies Inc. supplies the app, MCI the US crypto service and MFI the securities service. These companies are affiliated within Futu.[1]

An international platform user count would not establish the number of funded US crypto customers. No comparable MCI-only trading-volume or active-client figure was established.

Operator

Moomoo Crypto Inc.

Exchange model

Centralised

Service scope

US spot cryptocurrency service.

Client types

Retail clients

Pricing publication

Public pricing

Funding scope

USD via securities account; supported crypto transfers.

Custody and asset handling

MCI custodial balances; no FDIC or SIPC protection.

Client eligibility

Eligible US customers with an MFI brokerage account; state restrictions apply.

Support

App enquiry, email and telephone.

Authorisation and registration scope

MCI publishes state permissions and NMLS ID 2287314.

Exchange metadata checked 21 Oct 2026Source 1Source 3

A connection with trading authority can change positions. Cancelling an order is a separate API operation; disconnecting software is not proof that existing orders are cancelled. These public specifications do not establish automatic API approval for a particular US MCI account.[14]

Moomoo’s June announcement describes API Skills for user-connected AI agents and says the company does not sponsor those agents or language models. This is different from a managed crypto strategy. The operative boundary is the permission the customer grants to a connection and the functions available for the authorized account.[18]

The deposit guide requires a cost-basis input for portfolio profit-and-loss analysis, but says that input is not sent to the IRS at year-end or included in the stated 1099-B. It should not be treated as a complete tax record for transferred holdings. Retain the original acquisition evidence alongside the deposit and subsequent fills.[10]