MAX Exchange profile: Taiwan funding, VIP fees and automated trading

MAX is the order-book exchange within Taiwan’s MaiCoin group. It provides TWD and crypto markets, with app-based strategy tools and a separate borrowing wallet. MaiCoin’s simpler quoted buy-and-sell service is a related product with its own pricing and funding instructions. This profile treats the two brands as one group identity while keeping the MAX account rules distinct.[1][12]

Grid trading requires the customer to choose a price range and investment amount. The app then places opposing orders inside that range and reinvests realised grid gains. Grid profit excludes changes in the value of inventory, so a positive grid figure can coexist with a portfolio loss. MAX permits two active grid robots; their management and history are app-only. Termination cancels orders and releases the remaining assets to tradable balances, without an undertaking to convert everything to cash. Security locks suspend robots; after unlocking, support may need to restore them.[5]

MAX’s DCA robot is a price-conditioned strategy: it adds after selected price falls and exits when the chosen profit condition is reached. The customer sets the amount, addition threshold, maximum additions and exit target. A completed round can automatically begin another. It therefore needs a capital budget that includes future additions. During termination orders are cancelled and residual assets return to tradable balances; cancellation is unavailable while the robot is initially starting. This is bounded order automation, not a promise of discretionary portfolio management or guaranteed profit.[6]

Borrowing an asset creates an obligation in that asset. If its price rises after it is sold, the cost of buying it back rises too. For a simple illustration, collateral worth 10,000 and debt worth 20,000 produce 30,000 of assets and A/D of 1.5. An unchanged 20,000 debt against assets worth 24,000 produces 1.2. This arithmetic illustrates the ratio; interest and changing prices mean an actual liquidation path can differ.

The base maker/taker tariff is 0.08%/0.16% per executed value. Resting liquidity receives maker treatment; immediately matched orders receive taker treatment. Fees are rounded upward to eight decimal places. The tier table below is the published undiscounted schedule. A negative maker entry is a rebate arrangement, not a negative trading loss.[8][9]

VIP 9 requires both the volume and token thresholds. Its 0.008% trading rebate is distributed in equivalent MAX tokens after 03:00 daily. Other levels allow either qualification route. The rolling volume calculation is refreshed at 03:00 Taiwan time and expressed in TWD; actual eligibility appears in the account. Main and subaccount volume is combined.[9][10][34]

Opting to pay trading fees with MAX tokens gives a 30% reduction when the wallet contains enough tokens. Insufficient tokens restore the ordinary fee. Eligible crypto withdrawal charges can receive a separate 10% reduction; TWD withdrawals do not receive that token discount. Buying or locking an exchange token adds token-price exposure, so the nominal discount does not by itself establish a saving on the customer’s entire position.[11]

TWD deposits must come from the verified bank account by bank app or ATM transfer to the assigned MAX account. Cash, over-the-counter bank transfers, unverified accounts and third-party payment services are unsupported. The instructions updated on 19 October 2026 tell customers to request a refund if a deposit is not credited: after processing, return to the originating account takes an indicated one to three business days, less a TWD 30 cross-bank fee.[14]

Only Level 2 accounts can use TWD banking. For individuals registered after 28 June 2025, moving to standard deposit limits requires more than 31 days of account age and TWD 500,000 cumulative deposits within a calendar month. MAX and MaiCoin deposits count separately. Review occurs at month-end and an approved upgrade appears after 14:00 on the first of the following month. New corporate deposits upgrade after 31 days. The wallet screen remains the account-specific limit reference.[15]

Bankee requires a Taiwanese citizen aged at least 18 and MAX verification at Level 1 or higher for application. Only one verified bank account is designated at a time. Its banking limits can be lower than MAX’s own limits, and a designated payee may be needed to raise them. This dedicated Far Eastern International Bank service is an additional settlement choice, not automatic access for every foreign resident or corporate user.[17]

Crypto transfer fees change with network conditions and the final withdrawal screen supplies the amount. Check the asset, network and any destination tag before authorisation; broadcast transfers cannot be cancelled. MAX’s public crypto-limits article points to a dynamic account screen that did not expose its values during research. Consequently, a MaiCoin personal withdrawal table is not substituted for a MAX limit. Corporate customers have a separate published schedule, including manual review when a single or daily total exceeds USD 350,000 equivalent.[18][38][16]

The October rollout requires recipient type and exchange name from 1 October. Additional recipient information was postponed from 12 October to 20 October 2026. The earlier explanatory FAQ describes verification before blockchain broadcast for transfers between Taiwanese exchanges; overseas and personal-wallet routes still face MAX’s risk controls. Follow the current form, particularly during this rollout, rather than treating a previously saved address as sufficient recipient information.[19][20]

MAX says TWD customer money sits in a bank trust account used for actual customer transactions, with bank approval of movements, and is not used for operating expenses or investments. The customer agreement expressly says the trustee bank does not guarantee MAX or custody the crypto. It names the company as trust beneficiary unless a relevant contract assigns that right to the customer. Fiat trust arrangements therefore need to be assessed separately from the exchange’s control of digital-asset keys.[21][2]

The September 2026 disclosure index links custody, continuity and conflict policies, a reserve publication, ISO certification and an agreed-procedures report on client-asset controls. The attachments were not retrievable in this review, so no uninspected reserve percentage or audit opinion is reproduced. MaiCoin’s business site also says its subsidiary obtained professional-liability and crime insurance with Lockton’s assistance. The inspected statement does not establish a per-customer limit, current exclusions or a promise to reimburse every crypto loss.[22][23]

Yield is a lending relationship with MAX under a separate agreement. Turning it off terminates that service; the agreement promises return of the quantity transferred but does not guarantee profits. This is economically different from leaving assets solely in custody, even though the interface permits trading and withdrawals while Yield is enabled.[37][26]

The July 2026 Yield FAQ bases eligible principal on the daily minimum available balance multiplied by a daily allocation ratio chosen by MAX. It covers spot-wallet assets for Level 1 or higher. Rates and allocation can change; payout defaults to MAX tokens, with per-asset currency choices. A toggle change has a 24-hour cooldown and can lose that day’s payment. Consent also enables subsequently supported coins by default, so review the toggles when the supported set changes. Published APR should not be applied to the entire wallet without the allocation ratio.[26]

On-chain staking is app-only and exposes assets to validator, network and smart-contract risks. An initial staking request cannot be cancelled while processing; unstaking requires an eligible accruing position and the current network-dependent waiting period. Reward currency can be the staked asset or MAX tokens. The help article’s ordinary fee example is internally inconsistent, so it does not establish a reliable universal in-kind percentage; the app’s product terms should supply it. The article explicitly advertises zero reward fee for MAX-token payouts, which introduces conversion exposure.[27]

MAX’s identity instructions were updated on 15 October 2026. They require adult legal capacity and identity, selfie and supplementary-document checks, with Taiwan ID for citizens and ARC/APRC or passport documentation for non-citizens as described in the process. Acceptance of an identity document does not establish that every nationality or overseas resident can fund an account. Confirm personal residence eligibility and the bank route together before depositing.[28]

The contract permits refusal or restriction when verification is incomplete, information conflicts, risk controls apply or prohibited activity is suspected. Such restrictions are different from a periodic inactivity charge; the inspected current agreement and tariff did not establish a general recurring dormancy fee. A dormant or restricted account should be restored through official support before relying on withdrawals.[2]

During a grid interruption, preserve order and bot references and contact support. The grid guide warns that network or system problems can interrupt execution and temporarily make funds unavailable; a locked account does not imply its strategy has successfully closed inventory. Check outstanding orders and actual balances when access returns before sending replacement instructions.[5]

MAX provides CSV exports through account history. Its ROI display converts crypto-market costs into TWD and can display a USD equivalent; deposits can alter recorded average cost at current prices. That display is a platform performance calculation, not proof of an asset’s original tax acquisition cost. Download records before deleting a subaccount, because the subaccount FAQ says its historical view then becomes unavailable.[35][34]

The FSC register updated on 29 September 2026 lists 現代財富科技股份有限公司, business number 54687323, under MaiCoin/MAX. It records completion on 22 September 2025 for virtual-asset exchange, trading-platform, transfer and custody activities. This is the currently inspected AML registration record, not an overseas permission or insurance guarantee.[31]

Taiwan published its Virtual Asset Service Act on 22 July 2026. The official law page still flags provisions not yet in force, and Article 56 leaves commencement to the Executive Yuan. Its transition provisions refer to later applications and licences. Publication of that law does not itself prove that MAX has already obtained a new licence under it. The dated AML register is the operator evidence used here.[32]

On 25 November 2024 the regulator fined the then-named Modernity Financial Technologies operator TWD 1.5 million for AML failings found during a December 2023 inspection. Findings concerned customer review, transaction monitoring, records and suspicious-transaction handling. This historical action belongs in the compliance record; it does not cancel the later registration displayed in the September 2026 list.[33][31]

MaiCoin group dates its establishment to 2013, MaiCoin’s launch to 2014 and MAX’s to 2018. In May 2026 it reported more than one million users across the group. That is an attributed group figure, not MAX’s independently verified monthly active traders or a current volume ranking. The group also includes AMIS and Qubic technology businesses.[1]

The current MAX agreement names Modernity Financial Holdings, Ltd. as the platform provider and Modernity Financial Technologies Co., Ltd. as the authorised operator and customer contracting party. The Taiwanese company appears under its current Chinese corporate form in the September register. Archived agreements with earlier names should not be used to identify the present account counterparty.[2][31]

Operator

Modernity Financial Technologies Co., Ltd.

Exchange model

Centralised

Service scope

Taiwan-focused order book, automated strategies, M-Wallet borrowing and optional yield. MaiCoin quoted trading is a separate group service.

Client types

Retail clients; Institutional clients

Pricing publication

Public pricing

Other names

MaiCoin MAX; MaiCoin | MAX; MAX Digital Asset Exchange

Headquarters

Taipei, Taiwan

Covered jurisdictions

Taiwan

Pricing scope

Ten VIP tiers; token payment discounts and separate corporate funding charges.

Funding scope

TWD verified-bank transfers and supported crypto networks, with account limits and recipient checks.

Custody and asset handling

Custodial digital assets; TWD bank trust arrangement. Yield creates a separate lending relationship.

Client eligibility

Adult verification and service-level requirements; TWD banking requires Level 2 and an accepted bank account.

Support

Official support, email, chat and scheduled telephone service in Taiwan time.

Authorisation and registration scope

FSC AML register inspected at 29 September 2026; registration completed 22 September 2025. No worldwide permission inferred.

Exchange metadata checked 20 Oct 2026Source 1Source 2Source 7Source 15Source 21Source 26Source 28Source 31

MAX retired its legacy web version on 3 June 2026. First use of the replacement can require account authorisation; this is a device/interface transition, not a transfer to another exchange. App-specific grid and staking controls should still be distinguished from the general web trading interface.[30]

VIP 1 or higher can create up to two subaccounts. They support spot and M-Wallet trading, but external deposits and withdrawals run through the main account, and bots and staking remain main-account functions. Each M-Wallet has its own risk ratio. Language and currency preferences are shared, whereas token-fee preferences and balances are separate. API settings are global and keys can be generated for main or subaccounts; subaccounts are therefore not a universal permissions firewall.[34]

MAX offers REST for programmatic access and WebSocket for market updates, plus an official developer discussion route. Key creation is in security settings. The public documentation inspected did not expose a complete current permission matrix, so withdrawal capability, IP restrictions and key scope should be confirmed in the account before granting an external application access. RPI is a specific API order type, with no matching against API takers; its retail execution rules do not automatically apply to every automated strategy.[36][4]