Markets & services
Sections ↑Lemon is an active regional crypto and payments app, but its Brazil business has announced that virtual-asset services will cease by 15 November 2026. Bay Treasure Caramel LTDA says it will not pursue the Brazilian SPSAV authorisation process. As of this profile’s 20 October check, that is an announced forthcoming cessation, not evidence that the whole Lemon group has already closed.[2]
The detailed pricing and account workflows below primarily concern Argentina. Lemon advertises crypto dealing, peso and dollar access, a card, yield products and access to shares, but those facilities have separate counterparties and conditions. A product visible on the regional website is not evidence of identical access for a resident of each country.[1]
Argentina product map
| Facility | Published operation | Important boundary |
|---|---|---|
| Crypto buy, sell and swap | App-based conversion of supported assets. | The core tariff distinguishes buying/selling from crypto-to-crypto swaps. No universal maker/taker order-book tariff was established.Source 14 |
| USDt balance | USDT, USDC and USDS routes are presented through a consolidated digital-dollar balance. | Select the supported stablecoin and network when transferring. Do not infer that the app holds a US bank deposit for the customer.Source 8 |
| P2P | A separately contracted marketplace provided by The Place in El Salvador. | Advertisements reserve assets, expire after 72 hours and may be cancelled to release the reserve. Confirmed exchanges are irreversible.Source 23 |
| US shares | Quaestus Advisory handles the securities relationship and transmits customer instructions to Alpaca. | Securities custody and execution are separate from the Lemon crypto balance.Source 29 |
| Cards and payments | Prepaid Visa and separately priced BTC-backed credit are distinct products. | Do not apply a free prepaid-card claim to revolving credit.Source 7Source 31 |
Argentina’s current crypto terms make USDT the reserve asset behind the consolidated balance and permit market-based conversion of supported incoming stablecoins. Outgoing selection can require conversion back to the chosen token. Consequently, USDC in, USDt displayed and USDC out do not necessarily mean the same stablecoin remained untouched in custody throughout; depegging and conversion terms matter.[3]
Fees & commercial terms
Sections ↑Core Argentina charges
| Activity | Published charge | Scope |
|---|---|---|
| Buy or sell crypto | 0.5% | Official help article dated 30 July 2026.Source 14 |
| Crypto swap | 0.3% | Separate from buy/sell pricing.Source 14 |
| Peso deposit/withdrawal and Lemontag | No transaction commission | Monthly bank-transfer limits and optional paid packages are separate.Source 14 |
| Crypto sent on-chain | Network and service costs shown before confirmation | No single fixed withdrawal fee applies to every token/network.Source 14 |
| Coin or network minimums | Current numerical schedule not established in the retrieved limit article | Check the selected transfer or trade screen; do not reuse old limits.Source 18 |
At the published rates, an illustrative ARS 100,000 purchase incurs ARS 500 commission, while a 1,000-unit crypto swap incurs 3 units at 0.3%. These calculations isolate commission: the executable quote, currency conversion and any network transfer can change the total received.[14]
Dollar funding costs and unresolved tariff differences
| Route | Published detail | Decision point |
|---|---|---|
| US ACH | September company guidance: 1.5%; US-account opening: 4 USDt. | Its linked older Bridge terms still state 2%, with a US$5 ACH minimum. Confirm the accepted transaction quote and contract.Source 9Source 10 |
| US wire | September guidance: 1.5% plus US$12. | Older Bridge terms instead state 2% plus US$12 and a US$100 minimum. The fixed component is material on small transfers.Source 9Source 10 |
| Argentina local USD | The linked agreement describes own-name bank transfers and USDt conversion. | Its stated validity ended 30 September 2026. Current advertising and status still show the route; a renewed contractual basis was not established.Source 11Source 6Source 12 |
For a US$1,000 incoming wire, the newer 1.5%-plus-US$12 description implies US$27 before any additional bank or conversion costs. The older 2%-plus-US$12 wording would imply US$32. The US$5 difference illustrates why these conflicting publications cannot be collapsed into one confidently current all-in charge.[9][10]
Pack Business raises the monthly bank-transfer allowance to 500. Its price is disclosed in-app, including VAT, and is charged for the whole calendar month without prorating a late start. A one-off option ends with that month; recurring membership renews monthly. Cancelling prevents the next renewal, ordinarily without refunding the current period.[22]
Credit-card commercial terms
| Item | Published amount or rule |
|---|---|
| Monthly maintenance | ARS 7,500 when used or instalments remain unpaid; first three billing cycles free. From month four, a stated waiver requires at least US$150 of qualifying monthly crypto purchases or another promotion.Source 31 |
| Issue/renewal and replacement | Issue and renewal free; replacement ARS 8,000. Published amounts include VAT.Source 31 |
| Financing | 7.21% monthly; 130.58% effective annual rate. Published total effective annual cost including VAT: 172.84%.Source 31 |
| Late-payment cost | A separate penalty rate is listed, as are compensatory interest terms. The statement and current tariff determine the applicable components; maintenance is not the full borrowing cost.Source 31 |
Deposits, withdrawals & operational limits
Sections ↑The peso withdrawal guide allows transfers to an Argentine CBU, CVU or alias and distinguishes these from internal Lemontag transfers. Enter and verify the beneficiary before confirmation because the guide treats confirmed transfers as irreversible. A free internal transfer does not establish that the receiving person’s later bank or blockchain withdrawal is also free.[17]
The September Business terms apply a 100-bank-transfer monthly threshold, counting incoming and outgoing transfers but excluding Lemontag. A user declining the paid package can request one special transfer of the entire available peso balance. Using that exit then stops both incoming and outgoing bank transfers until the next calendar month; reaching the threshold alone is not account deletion.[22]
For the US banking route, Bridge’s linked terms require the source to be the customer’s own account or an accepted employer arrangement. They contain minimum-payment conditions and allow termination after more than a year of non-use. This is route eligibility and inactivity treatment, not evidence of a universal Lemon dormant-account fee or an ordinary personal US bank account held directly by the customer.[10]
The local-USD agreement describes receipt from, and withdrawal to, the customer’s own Argentine dollar account, with conversion through USDt. It gives a possible 72-business-hour processing period, but its 30 September expiry prevents treating that timing as an unqualified current service commitment. The status page listed Argentina USD deposits as operational when inspected; operational status does not renew the agreement.[11][12]
On-chain confirmation shows the selected network and service costs. The help guide warns that near-minimum withdrawals may need an extra email confirmation. Confirm the exact route before sending.[14]
For Argentine customers using Pix in Brazil, the separate terms describe a quoted conversion and a confirmation that makes the payment irreversible. Fees and operating limits depend on the displayed transaction. Refunds depend on receipt from the merchant or payment chain; the terms allow up to 15 business days after receipt. The Argentine traveller product is a separate scope from the Brazil entity’s announced closure.[32]
Custody & security
Sections ↑Lemon publishes a reserve-transparency mechanism pairing on-chain assets with a Merkle-tree liability check accessible through its app. Such a check can help a customer inspect inclusion and compare disclosed assets with disclosed liabilities. This review did not verify a fresh numerical reserve snapshot, all off-chain obligations or an independent financial-statement audit; the mechanism is not a guarantee of immediate withdrawal or protection against every insolvency claim.[5]
Peso payment accounts are provided by Digifin S.A., formerly Findi. Its terms expressly distinguish payment balances from bank deposits and state that bank-deposit guarantees do not apply. Treat the peso payment account, the hosted crypto balance and a separate securities account as distinct legal and operational exposures.[4]
Optional USDt yield introduces a further relationship: The Place’s Argentina terms connect allocated USDT with Morpho. They describe protocol and smart-contract exposure, variable returns and a net rate after performance charges whose percentage is not universally fixed in the document. Choosing yield changes how the funds are deployed; it should not be treated as insured interest on an ordinary cash balance.[24]
Account and asset controls
| Control | Published operation | Limitation |
|---|---|---|
| Lost phone | The public loss-reporting flow can log the account out on all devices. | No report was submitted during research. Use the genuine reporting route when access is compromised.Source 13 |
| Phone and card loss | The combined loss flow logs out sessions and pauses the card. | Logging out and card blocking address different access paths.Source 13 |
| Authenticator | The indexed guide directs users through Lemontag, Security and two-step verification to bind an authenticator. | A universal recovery waiting period or post-reset transfer hold was not established from the retrieved excerpt.Source 20 |
| Mini Apps | Bay provides separate hosted wallets associated with individual applications and allows approved contract interactions. | Technical admission of a third-party app does not guarantee its safety or investment outcome.Source 26 |
BTC pledged for the credit card is locked collateral. The collateral terms permit liquidation after the minimum payment remains unpaid for the specified 48-hour period following its due date, potentially covering the total debt and interest. Any shortfall remains owed. Release also requires the contractual checks and debt settlement; unlocking the BTC freezes the card. A spending limit is therefore not unencumbered cash added to the portfolio.[30]
Onboarding & eligibility
Sections ↑The Argentina crypto contract requires an eligible adult resident with an Argentine DNI and one personal account. It excludes US, British Virgin Islands and Puerto Rico nationals or residents and applies sanctions restrictions. These crypto conditions should not be replaced with different age or eligibility rules that may appear in a payment provider’s broader terms.[3]
The retrieved account-setup instructions require the identity document’s front and back. Use the appropriate regional application flow and matching personal information; a download link alone does not establish acceptance. The directly blocked help centre prevented verification of every current onboarding step or numerical account limit, so no universal instant-approval time is asserted here.[19]
Closing an account requires the peso and crypto balances to be reduced to zero. The July help article directs users to the personal-data area and Delete Account, and provides a route to request reactivation. That differs from a blanket promise that the same account can never be reopened. Resolve outstanding cards, collateral and connected products before treating a zero app balance as complete closure.[16]
Support & complaints
Sections ↑Lemon’s public status page breaks service health into login and recovery, local currency, crypto transfers, trading, card operations, verification and security components. Checking the affected component helps distinguish a general incident from a particular payment or account review. A green component is a platform-level observation, not proof that an individual transaction has settled.[12]
The loss-reporting site is intended for urgent access or card problems. Report a lost phone to terminate sessions, and include the card in the report when it is also compromised. Card reporting is separately available inside the app. A support message without invoking the relevant loss control should not be assumed to have paused spending or logged out every device.[13]
For P2P disputes, the relevant contract is with The Place, not solely the Argentine crypto entity. Its terms provide an initial direct dispute process, including a ten-day response period and a thirty-day process, before the stated Salvadoran arbitration route. Preserve the advertisement, counterparty details and payment evidence; the expiry of an advertisement does not itself resolve a dispute over a completed exchange.[23]
Authorisations & registrations
Sections ↑Bay Treasure Caramel S.A. identifies itself as Argentine CNV PSAV registration 162. The CNV public-register entry point was inspected, but a firm-specific current result was not obtained. The number is therefore attributed to the company, without a positive independently verified permission record or an inference that all connected products have the same regulator.[3][33]
The Brazil notice is explicit that Bay Treasure Caramel LTDA is discontinuing virtual-asset services and will not seek SPSAV authorisation. A historic regional product page or group-wide user count cannot override that notice. Brazilian customers need the entity’s current exit instructions and dates before relying on continued local service.[2]
Company & operating entities
Sections ↑The main website claims more than four million validated users, over two million Visa cards and US$9.3 billion processed. The inspected headline does not give a comparable measurement period for the processed amount. These are company marketing metrics checked on 20 October 2026, not independently audited monthly active traders or current exchange turnover.[1]
An April 2026 company update describes Lemon’s founding in 2019 by Marcelo Cavazzoli and US$66 million raised across seed, Series A and Series B rounds. Its historical user figures and later page-footer counters have different dates and scopes. They should not be combined into a fresh active-customer estimate or a trading-volume ranking.[34]
Lemon combines Argentine crypto custody, Digifin payments and cards, and Salvadoran P2P or protocol-yield contracts. Identify the relevant provider when pursuing a payment, withdrawal or protocol claim.[4][23][24]
- Operator
- Bay Treasure Caramel S.A.
- Exchange model
- Centralised
- Service scope
- Argentina crypto dealing and payment-linked services; regional products differ.
- Client types
- Retail clients
- Pricing publication
- Public and quoted pricing
- Pricing scope
- Published core commissions; route, package and credit costs require product-specific checks.
- Funding scope
- Peso transfers, supported crypto networks and conditional dollar routes.
- Custody and asset handling
- Hosted crypto; optional protocol yield, collateral and payment balances have separate contracts.
- Client eligibility
- Argentina crypto terms require eligible adults; Brazil has announced a November 2026 winddown.
- Support
- In-app assistance, component status and loss-reporting tools.
- Authorisation and registration scope
- Company claims CNV PSAV registration; no firm-specific register result was independently obtained. Brazil cessation is separately disclosed.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 4
Covered contracting entities
Bay Treasure Caramel S.A.
- Jurisdiction
- Argentina
- Covered services
- Crypto platform.
- Client and location scope
- Eligible Argentina residents.
Digifin S.A.
- Jurisdiction
- Argentina
- Covered services
- Peso payment account and card services.
- Client and location scope
- Product-specific onboarding.
The Place S.A. de C.V.
- Jurisdiction
- El Salvador
- Covered services
- Separate P2P and yield contracts.
- Client and location scope
- Explicit product acceptance.
Bay Treasure Caramel LTDA
- Jurisdiction
- Brazil
- Covered services
- Brazil virtual-asset service winding down.
- Client and location scope
- Cessation announced by 15 November 2026.
Additional services & account tools
Sections ↑Records, rewards and social functions
| Feature | Documented scope |
|---|---|
| Statements | The indexed help article allows holdings summaries by date/currency, transaction records and prepaid-card statements. Requested records are emailed, with delivery allowed up to 24 hours. Keep these distinct from a completed tax return.Source 15 |
| Prepaid cashback | The card page advertises up to 2% in BTC and an Argentine minimum purchase condition of ARS 10,000. Free issue/delivery/maintenance relates to the prepaid offering, while actual reward eligibility depends on the current offer.Source 7 |
| Lemon Juice | Points are not blockchain assets and cannot be bought, sold or converted into fiat or crypto. They are not withdrawable bonus cash.Source 27 |
| Social profile | The Place profile can share selected holdings-related information. Its avatar NFT wallet is not a general-purpose crypto receiving address. The terms do not establish automatic copying of another user’s trades.Source 28 |
| Yield display | The July guide describes a minimum of 1 USDt and continuing accrual, with yield history viewed in the portfolio rather than every increment appearing as a separate transaction.Source 21 |
Yield requires explicit activation. The terms extend allocation to later eligible balances until consent is revoked; revocation stops future participation without reversing transactions already carried out. They also contemplate protocol or vault changes with 48 hours’ notice. Review the current destination, displayed net rate and withdrawal conditions rather than assuming the app’s initial percentage is fixed.[24]
The optional SUR product converts existing and future eligible pesos into ARSs. Deactivation converts them back; the terms impose a 14-day interval between later voluntary switches, while ordinary payment or withdrawal conversions are treated separately. SUR and the money-market arrangement are mutually exclusive while active. The displayed peso unit therefore does not alone identify whether the underlying holding is a payment balance or a token.[25]
For shares, Quaestus’s terms require specific customer instructions rather than discretionary management, with execution and settlement through Alpaca. Sale proceeds and withdrawal availability depend on the securities workflow; the terms do not establish that a US share balance can be withdrawn like an on-chain token. Any securities protection must be assessed within that separate account, not extended to Lemon crypto holdings.[29]
Mini Apps are third-party services reached inside the interface with separately associated hosted wallets. The terms allow applications or contract access to be restricted or discontinued, with treatment of remaining balances under the applicable process. This does not establish a general customer trading API, a persistent desktop trading workspace or authority for an AI agent to move all account assets.[26]
Sources & further reading
- Lemon overview Lemon · Accessed 20 Oct 2026
- Brazil service notice Lemon · Accessed 20 Oct 2026
- Argentina crypto terms Lemon · Accessed 20 Oct 2026
- Payment-account terms Digifin · Accessed 20 Oct 2026
- Reserve disclosure Lemon · Accessed 20 Oct 2026
- Peso and dollar services Lemon · Accessed 20 Oct 2026
- Card products Lemon · Accessed 20 Oct 2026
- Digital dollar explanation Lemon · Accessed 20 Oct 2026
- US transfer pricing Lemon · Accessed 20 Oct 2026
- US banking route terms Lemon · Accessed 20 Oct 2026
- Local USD route terms Lemon · Accessed 20 Oct 2026
- Service status Lemon · Accessed 20 Oct 2026
- Loss reporting Lemon · Accessed 20 Oct 2026
- Argentina transaction charges Lemon · Accessed 20 Oct 2026
- Account statements Lemon · Accessed 20 Oct 2026
- Account deletion Lemon · Accessed 20 Oct 2026
- Peso withdrawals Lemon · Accessed 20 Oct 2026
- Operating limits Lemon · Accessed 20 Oct 2026
- Account setup Lemon · Accessed 20 Oct 2026
- Authenticator setup Lemon · Accessed 20 Oct 2026
- Yield crediting Lemon · Accessed 20 Oct 2026
- Business transfer package Digifin · Accessed 20 Oct 2026
- P2P terms Lemon · Accessed 20 Oct 2026
- Argentina yield terms Lemon · Accessed 20 Oct 2026
- SUR product terms Lemon · Accessed 20 Oct 2026
- Mini Apps terms Lemon · Accessed 20 Oct 2026
- Lemon Juice rules Lemon · Accessed 20 Oct 2026
- Social profile terms Lemon · Accessed 20 Oct 2026
- Securities service terms Quaestus Advisory · Accessed 20 Oct 2026
- Credit card collateral terms Digifin · Accessed 20 Oct 2026
- Credit card tariff Digifin · Accessed 20 Oct 2026
- Pix payment terms Lemon · Accessed 20 Oct 2026
- PSAV register entry point CNV · Accessed 20 Oct 2026
- Visa partnership update Lemon · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.