Services and balance structure
Sections ↑LATOKEN is a centralised crypto exchange focused on markets for new tokens. The company guide describes trading, token-sale access and crypto/fiat conversion for eligible users. Account and product availability depends on the applicable regional and verification rules.[3]
At a glance01
Core services and committed balances
| Service | How it works | Account consequence |
|---|---|---|
| Spot markets | Buy and sell cryptoassets using limit or market instructions. The market-order guide warns that a larger order can consume several price levels. | The displayed last price is not a guaranteed execution price for the whole order. Limit orders control the accepted price but may remain unfilled.Source 28 |
| Wallet and Spot | Wallet handles deposits, transfers and withdrawals; Spot is the trading account. Transfers move the selected asset and amount between them. | Money in Wallet must be transferred to Spot before trading. A sale in Spot does not by itself place the proceeds in the balance used for external withdrawals.Source 10 |
| Staking | The retained April 2024 guide describes selecting an asset, amount, term and annual rate before committing funds. | Offers differ on early unstaking. The guide says keeping the position to expiry is necessary for rewards and that matured funds return to Spot. The current offer determines the actual available term.Source 9 |
| P2P marketplace | The April 2024 guide describes direct fiat payment between counterparties, with crypto frozen in escrow during the deal. | The paying party sends fiat through the selected method; the receiving party confirms receipt before crypto is released. A P2P payment is not an ordinary exchange bank deposit.Source 36 |
| Token sales and conversion | The company guide describes IEOs/token sales and LA Direct crypto conversion for eligible users. | The guide is dated December 2024. A named historical feature does not establish that every sale, token or conversion route remains open to every account.Source 3 |
CoinGecko’s 20 October 2026 snapshot reported approximately $60.8 million in 24-hour spot turnover across 173 coins and 173 pairs. These reported activity figures cover its tracked markets. They should not be equated with the much larger token-discovery count advertised on LATOKEN’s site or treated as a verified active-user total.[2]
Trading fees and withdrawal charges
Sections ↑Pricing & charges02
Published trading and service costs
| Item | Published reference | Scope |
|---|---|---|
| Standard spot schedule | Below $10,000 in 30-day volume: maker/taker 0.59%/0.59%. At $250,000–$500,000: 0.12%/0.19%. Above $20 million: 0%/0.04%. | Account tier applies to newly placed orders.Source 7 |
| Exclusive-token schedule | A separate named-pair list, including LA/USDT, starts at 0.49% maker and 0.98% taker below $10,000. | Check the pair’s schedule, not just the account tier.Source 7 |
| LA staking discount | Discounts run from 10% at 10,000 LA staked to 50% at 500,000 LA. | Staking exposure is separate from the commission saving.Source 7 |
| Withdrawal speed | The July 2026 guide lists Normal at the standard fee, Fast at twice that fee plus 3% of the amount, and Fastest at three times the fee plus 4.5%. | These are optional speed-price choices shown in that guide, not one universal network fee. Review the total deduction before selecting an accelerated route.Source 11 |
| Network charge | LATOKEN says its charge estimates the anticipated network cost; the amount it actually pays can differ. | The transaction preview discloses the charged amount. This is not a promise to pass through only the exact fee later paid on-chain.Source 8 |
| P2P charges | The retained guide gives a 1% taker rate and 0% for qualifying merchants. It inconsistently describes an ordinary maker’s fee as both 0.25% and 0.5%. | Confirm the actual offer and merchant status; the article does not support one unqualified current maker rate.Source 36 |
| Staking fee | The retained staking guide states no staking fee. | The offer’s lock, early-exit and reward conditions still affect the usable return.Source 9 |
The fee page recalculates trailing 30-day volume every minute. A tier change affects new orders.[7]
Deposits, withdrawals and asset units
Sections ↑Regional comparison03
Funding routes and transfer restrictions
| Route | Published process | Operational consequence |
|---|---|---|
| Crypto deposit | Select the supported asset and blockchain on app or web, then copy the displayed address and any required memo/tag. Track the transaction in Wallet history. | For memo-based assets, the address alone is insufficient. Check the current asset-specific deposit minimum before sending.Source 15 |
| Deposit charges | The fee page lists no deposit charge for BTC, ETH, TRX, USDT and USDC. | Check other assets in the live deposit flow.Source 7 |
| Below-minimum deposits | The April 2025 help policy says a below-minimum deposit cannot be credited or returned. | Sending an additional transfer afterward does not combine it with the original. This is LATOKEN’s published credit/recovery policy, rather than a universal blockchain rule.Source 16 |
| Wrong-network recovery | The fee page quotes eligible unsupported-token recovery at $30 in BNB for BSC, $100 in ETH for Ethereum and $30 in MATIC for Polygon. | Support must confirm recoverability and the current charge.Source 7 |
| External withdrawal | First hold the asset in Wallet. Select blockchain/address and any memo, then check the minimum and total amount including fees. Confirm with 2FA; the guide adds email confirmation above $100. | The email/phone sending route is for internal users. It does not send crypto to an external blockchain wallet.Source 11 |
| Internal email/phone transfer | The April 2025 guide describes instant, zero-fee transfers to registered LATOKEN users by email or phone number, on app or web. | Confirm the recipient. This internal route has different destination and fee treatment from a blockchain withdrawal.Source 14 |
| Card purchase | Choose the cryptoasset and amount, then a provider available for the customer’s country. The flow redirects to that provider for checkout. | The retained guide notes provider-specific minimums. Its availability and charges must be checked in the quote; it does not establish one fixed card fee or a fiat bank account.Source 17 |
LATOKEN uses micro, nano and pico display units for very small USDT prices. Its guide defines 1 USDT as one million mUSDT, one billion nUSDT or one trillion pUSDT. These are fractions of the same asset, not separate coins or conversion products. Account for that unit before comparing a token’s displayed price with another venue.[33]
Custody, security and recovery
Sections ↑Wallet and Spot are exchange account balances with different functions. Their internal transfer mechanism does not establish legal segregation, an independently controlled private key or a particular priority if the operator becomes insolvent. The inspected operational guide does not disclose a per-customer insurance limit.[10]
Protections & eligibility04
Protection and access controls
| Mechanism | Established scope | Consequence |
|---|---|---|
| Two-factor authentication | The guide describes Google Authenticator and SMS methods. Events include unfamiliar-device sign-in and crypto leaving the account. | A mobile device and associated phone number are part of the documented setup. API keys with stronger permissions have a separately disclosed withdrawal authority below.Source 21 |
| Lost 2FA access | Support requests identity evidence, including a selfie with ID and a handwritten note. The June 2026 article describes 48–72 hours for review and confirmation. | This is a recovery-processing window, not a guaranteed deadline or a stated universal withdrawal hold after recovery. With access retained, the current 2FA code can confirm disabling it.Source 22 |
| Email change | Submit the current and proposed email addresses through a support ticket. The retained guide says the team processes this in 24 hours for security reasons. | It is a specific email-change process. Do not treat it as an automatic guarantee that every account review or transfer restriction ends after a day.Source 23 |
| Withdrawal checking | The July 2026 help page says a security-flagged outgoing transfer is reviewed manually and may take up to 12 hours. | This describes its review expectation, not an unconditional release deadline. A request still marked Checking may remain eligible for the cancellation process described below.Source 13 |
| Bank-detail security | The exchange says bank account/routing information uses AES-256 storage encryption and encrypted network transport; it also points to the payment service’s own policies. | These are information-security claims, not deposit insurance or evidence that LATOKEN itself provides regulated banking services.Source 18 |
| Compliance freezes | LAtrade’s September 2023 AML procedure applies sanctions screening and describes freezing affected property values. | A balance restriction may therefore have a compliance cause distinct from an open-order reservation or an ordinary blockchain delay.Source 5 |
Country restrictions and verification
Sections ↑Regional comparison05
Eligibility and product gates
| Scope | Published position | Boundary |
|---|---|---|
| Regional exclusions | The help article updated 1 March 2026 lists the US, Afghanistan, Bosnia and Herzegovina, North Korea, Indonesia, Canada and Iran. | It covers citizens/residents and agency or representation, and says services may be blocked while travelling in a restricted country. It is more extensive than the older generic country-list article.Source 20 |
| Germany | The current site footer separately states that service is unavailable in Germany. | The footer adds a restriction not present in the March help list. The combined evidence should not be mistaken for a guarantee of access everywhere else.Source 1 |
| Age | The September 2023 privacy policy bars services to anyone under 18. | This eligibility statement is separate from the documents needed to complete identity checks.Source 4 |
| Withdrawal tiers | The KYC article stamped July 2026 lists 24-hour limits of $9,999 for Tier 1, $100,000 for Tier 2 and $500,000 for Tier 3. | These are published ceilings, not a promise that a flagged transaction will bypass security review.Source 19 |
| Fiat and alternative tokens | The same article places fiat-gateway access at Tier 2 or 3 and alternative-token purchases at Tier 3. It also describes IEO access. | Mandatory additional KYC can interrupt activity. An airdrop may omit KYC only where its particular rules do not require it.Source 19 |
Support, cancellation and account records
Sections ↑Published contact routes
Help-centre ticketWebsite
https://latoken.zendesk.com/hc/en-usSource 38
Scope Use Submit a request for account/access and transaction enquiries.
In-app supportWebsite
XasPay contractual enquiriesEmail
[email protected]Source 6
Scope Questions about the separately scoped conversion widget and its terms.
LATOKEN’s own support-impersonation notice says its team does not send the first direct message or ask users to validate an external wallet through unsolicited links. That notice addresses a specific fake-support pattern; use the contact route reached from the exchange’s own help centre when following up a case.[39]
At a glance06
Cancellation, disputes and evidence
| Situation | Documented action | Limit |
|---|---|---|
| Pending or Checking withdrawal | Use the cancellation button on the withdrawal dashboard. If it is unavailable, send support the transaction ID and linked email/phone. | The June 2026 guide says a Confirmed transfer has left LATOKEN for the blockchain and cannot be cancelled by it. A request for help does not reverse that state.Source 12 |
| Active spot order | Cancel beside the order in the trading view, or through My Assets → Spot → Orders. The guide describes a cancellation confirmation message. | Check that confirmation and any partial execution. A cancellation request does not undo an already executed trade.Source 30 |
| P2P dispute | The appeal guide allows either side to open an appeal after the payment window expires, explaining the issue and attaching proof. | A buyer supplies payment evidence; a seller provides evidence of non-receipt. The P2P manager assesses the case. The guide does not establish an insured repayment guarantee.Source 37 |
| Records export | On the website, Wallet offers separate trading history and deposit/withdrawal history. Choose transaction type, asset and time range, then Download CSV. | Preserve both files when reconciling account activity. The inspected guide establishes CSV records, not a completed jurisdiction-specific tax return.Source 27 |
| Account deletion | Withdraw every balance you want to keep first. The documented route is Profile → Security → Delete on the website, with an iOS equivalent and support fallback. | The guide warns that funds cannot be recovered after deletion. Export records and resolve committed balances beforehand; deletion is not a substitute for withdrawing them.Source 24 |
For a loading problem, the troubleshooting article suggests checking the connection, browser/cache and app version. After roughly an hour of continuing web-access trouble, it asks for a support ticket with connection/device/browser details and speed-test evidence. It does not document an emergency telephone dealing service. When access returns, reconcile open orders and transactions before submitting replacements.[38]
Legal entities and regulatory boundaries
Sections ↑The currently linked privacy policy names LAtrade Limited in St. Vincent and the Grenadines. The unreadable general-terms link leaves the account-level effect of the differing entity disclosures below unresolved.[4]
Entities & regulation07
Documented entities and scope
| Entity | Primary document | Limit of the evidence |
|---|---|---|
| LAtrade Ltd. / LAtrade Limited | The privacy policy and AML procedure identify business number 26911 BC 2022 in St. Vincent and the Grenadines. The AML procedure was introduced on 24 September 2023. | Its stated services include virtual-currency and payment-money exchange. These are company/policy disclosures, not evidence of a financial-services licence.Source 5 |
| XasPay Sp. z o.o. | The widget contract identifies Poland company 0000978753 and claims virtual-currency registration RDWW-365 from 7 July 2022. | It explicitly says XasPay does not operate LATOKEN or maintain the exchange wallet. Its conversion role does not establish current MiCA authorisation.Source 6 |
| LiquiTrade Limited | The same widget document defines LATOKEN as the Cayman Islands company, number 341867, and affiliates. | This retained definition differs from the privacy identification. The account’s actual accepted agreement is needed to resolve its counterparty.Source 6Source 4 |
Company history and scale
Sections ↑The facts08
Company context
| Measure | Value | Context |
|---|---|---|
| Establishment | CoinGecko dates LATOKEN to 2017. | Its tracked market totals are a dated snapshot, not the count of every token discoverable on the site.Source 2 |
| Registered-user disclosure | The company overview updated December 2024 claims more than 1.5 million registered traders and 750,000 Google Play downloads. | These are dated company claims. They do not establish a current active-trading population or directly compare with another venue’s funded-user measure.Source 3 |
| Brand emphasis | The live site promotes token discovery, airdrops and listing/price alerts in its app. | An alert or a token-discovery page is not, by itself, a live trade instruction or proof of an available withdrawal route.Source 1 |
- Operator
- Current-linked privacy/AML identify LAtrade Limited, SVG; widget terms retain LiquiTrade Limited, Cayman. XasPay is a separate conversion provider.
- Exchange model
- Centralised
- Service scope
- Crypto spot, provider-based purchases, staking, rewards and documented P2P routes where eligible.
- Client types
- Retail clients; Professional clients; Institutional clients
- Pricing publication
- Public pricing
- Funding scope
- Crypto deposits/withdrawals, internal user transfers and separately contracted fiat-conversion providers.
- Custody and asset handling
- Exchange Wallet and Spot balances; staking commitments; no verified per-customer insurance limit.
- Client eligibility
- Adults subject to country exclusions, KYC and service-specific gates; Germany separately excluded by current footer.
- Support
- Help-centre tickets and 24/7 in-app chat; XasPay contractual enquiries have a separate address.
- Authorisation and registration scope
- Company and policy identities are documented; Polish historical virtual-currency registration claim is not treated as current MiCA authorisation.
Exchange metadata checked 20 Oct 2026Source 1Source 4Source 5Source 6Source 10Source 19Source 7
Covered contracting entities
LAtrade Limited
- Jurisdiction
- St. Vincent and the Grenadines
- Covered services
- Privacy/AML entity; exchange services stated.
- Client and location scope
- Account counterparty requires its accepted agreement.
XasPay Sp. z o.o.
- Jurisdiction
- Poland
- Covered services
- Separately contracted conversion widget.
- Client and location scope
- Provider-specific verification and regional rules.
Automation, order controls and rewards
Sections ↑At a glance09
API authority and order persistence
| Control | Documented permission or rule | Practical effect |
|---|---|---|
| API creation and revocation | The December 2024 guide requires 24 continuous logged-in hours before key creation and says disconnection resets that timer. Transfer/withdrawal scopes require KYC. | Save the secret when created; it is not displayed again. Revoking a key permanently removes its access. The guide does not state that revocation cancels already accepted orders.Source 25 |
| Read and spot-trade keys | The permissions matrix separates read-only account/market/history access from order placement and cancellation. A further set adds Wallet-to-Spot transfers. | An application able to trade can change asset holdings even if it cannot withdraw them externally. Choose the scope that matches the intended task.Source 26 |
| Full-transfer/withdrawal key | The strongest documented set can withdraw from Wallet, move Spot funds back to Wallet, generate deposit addresses and make email/ID/phone transfers. It includes BYPASS_2FA. | Those operations can proceed without the normal per-operation 2FA confirmation. That authority is materially different from a portfolio-reading connection.Source 26 |
| Limit validity | The order guide describes GTC, IOC and FOK: keep the order working, fill available quantity then cancel the remainder, or fill completely immediately or cancel. | The selected condition determines whether an unfilled balance remains committed. Check the condition on the specific order rather than assuming all limits behave identically.Source 28 |
| Stop-limit trigger | The guide reserves the order’s funds before the trigger and then places a limit order at the chosen limit. | The resulting order can remain unfilled if price moves away. A trigger activates execution instructions; it does not guarantee the exit price or completion.Source 29 |
| Rejected order | The helpdesk directs users to check Spot funding, price/quantity values and regional availability before escalating. | A visible Wallet balance does not prove that the Spot account has enough available funds for the requested instruction.Source 31 |
At a glance10
Rewards and changes to asset availability
| Feature | Published conditions | Balance consequence |
|---|---|---|
| Airdrops | The April 2025 guide requires all campaign tasks and says distributions occur after the campaign ends, generally over five days to two weeks. | A displayed task reward is not necessarily already credited or withdrawable. Escalate after the stated distribution period, using that campaign’s rules.Source 34 |
| Trading competitions | Each competition sets its own requirements and distribution dates; the guide directs users to the leaderboard and campaign terms. | Qualifying rank and displayed reward information should not be treated as immediately available cash. The stated post-event distribution window is five days to two weeks.Source 35 |
| Delisting and Review status | The December 2024 rules use an R/Review marker and allow immediate delisting where warranted, without advance notice. | Delisting suspends the asset’s trades and deposits. The generic rules do not establish one guaranteed withdrawal deadline or automatic conversion for every removed token; read its notice.Source 32 |
Sources & further reading
- LATOKEN product overview LATOKEN · Accessed 20 Oct 2026
- LATOKEN market statistics CoinGecko · Accessed 20 Oct 2026
- What is LATOKEN? LATOKEN · 8 Dec 2024 · Accessed 20 Oct 2026
- LATOKEN Privacy Policy LATOKEN · 22 Sep 2023 · Accessed 20 Oct 2026
- LAtrade AML and KYC procedure LATOKEN · 24 Sep 2023 · Accessed 20 Oct 2026
- XasPay widget Terms of Use XasPay via LATOKEN · Accessed 20 Oct 2026
- LATOKEN fee structure LATOKEN · Accessed 20 Oct 2026
- Network transaction fees LATOKEN · 8 Dec 2024 · Accessed 20 Oct 2026
- Staking on LATOKEN LATOKEN · 8 Apr 2024 · Accessed 20 Oct 2026
- Transfer between Spot and Wallet LATOKEN · 3 Apr 2025 · Accessed 20 Oct 2026
- Withdraw from LATOKEN LATOKEN · 11 Jul 2026 · Accessed 20 Oct 2026
- Cancel a withdrawal LATOKEN · 5 Jun 2026 · Accessed 20 Oct 2026
- Withdrawal security checking LATOKEN · 24 Jul 2026 · Accessed 20 Oct 2026
- Transfers using email or phone LATOKEN · 8 Apr 2025 · Accessed 20 Oct 2026
- Deposit on app and website LATOKEN · 4 May 2026 · Accessed 20 Oct 2026
- Deposits below the minimum LATOKEN · 8 Apr 2025 · Accessed 20 Oct 2026
- Buy crypto with a bank card LATOKEN · 8 Dec 2024 · Accessed 20 Oct 2026
- Bank account information protection LATOKEN · 18 Jul 2026 · Accessed 20 Oct 2026
- Know Your Customer tiers LATOKEN · 24 Jul 2026 · Accessed 20 Oct 2026
- Legal-access restrictions LATOKEN · 1 Mar 2026 · Accessed 20 Oct 2026
- Enable two-factor authentication LATOKEN · 25 Aug 2025 · Accessed 20 Oct 2026
- Disable or recover 2FA LATOKEN · 29 Jun 2026 · Accessed 20 Oct 2026
- Request an email change LATOKEN · 8 Dec 2024 · Accessed 20 Oct 2026
- Delete an account LATOKEN · 3 Apr 2025 · Accessed 20 Oct 2026
- Generate and revoke API keys LATOKEN · 9 Dec 2024 · Accessed 20 Oct 2026
- API permission sets LATOKEN · 27 Dec 2024 · Accessed 20 Oct 2026
- Download trading and deposit history CSV LATOKEN · 27 Dec 2024 · Accessed 20 Oct 2026
- Limit and market orders LATOKEN · 3 Apr 2025 · Accessed 20 Oct 2026
- Stop-limit orders LATOKEN · 28 Dec 2024 · Accessed 20 Oct 2026
- Cancel an active order LATOKEN · 28 Dec 2024 · Accessed 20 Oct 2026
- Orders cannot be placed LATOKEN · 28 Dec 2024 · Accessed 20 Oct 2026
- Delisting rules LATOKEN · 28 Dec 2024 · Accessed 20 Oct 2026
- Micro, nano and pico USDT LATOKEN · 8 Dec 2024 · Accessed 20 Oct 2026
- Airdrop rewards not received LATOKEN · 1 Apr 2025 · Accessed 20 Oct 2026
- Competition reward distribution LATOKEN · 1 Apr 2025 · Accessed 20 Oct 2026
- P2P basis and merchant programme LATOKEN · 26 Apr 2024 · Accessed 20 Oct 2026
- P2P appeals LATOKEN · 12 Apr 2024 · Accessed 20 Oct 2026
- Platform and app troubleshooting LATOKEN · 3 Apr 2025 · Accessed 20 Oct 2026
- Support impersonation warning LATOKEN · 8 Dec 2024 · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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