Markets, services and trading platforms
Sections ↑KCEX is a centralised cryptocurrency venue whose company introduction dates its establishment to 2021. Its main documented services are spot trading and perpetual futures. The October 2026 company page remains active, but its broad licensing language requires the separate legal and regional assessment below.[3]
At inspection on 20 October 2026, CoinGecko displayed approximately $1.469 billion of reported rolling 24-hour spot turnover across 809 coins and 819 pairs. That is a data-provider snapshot rather than audited turnover, executable order-book depth or an active-user count.[1]
The separate derivatives snapshot showed approximately $16.784 billion of reported 24-hour volume and $723.8 million of open interest across 891 pairs. Open interest is outstanding contract exposure; it is a different measure from turnover, users or assets held in custody.[2]
Platforms & products01
Services and account organisation
| Function | Documented route | Boundary |
|---|---|---|
| Spot exchange | Crypto-to-crypto order books, with most mainstream pairs quoted in USDT. | A USDT quote is a stablecoin denomination, not proof of a US-dollar bank balance.Source 12 |
| Perpetual futures | A separate futures balance can be funded from Spot. The web guide advertises up to 125× leverage, varying by instrument. | The selected contract, position tier and margin availability determine actual exposure.Source 11 |
| Desktop trading | Light/dark modes, preset layouts and movable, resizable modules; a restore-default control is documented. | The guide does not establish whether every custom layout follows an account across browsers and devices.Source 25 |
| Mobile access | The current website promotes Android and iOS apps. | The relevant app workflow must be checked separately from desktop controls; availability is not a country permission.Source 26 |
| API execution | Recent company commentary expressly says KCEX does not currently offer API trading access. | No published developer contract, key-permission matrix or supported execution endpoints were established. Earlier automation marketing is not a sufficient basis to enable a bot.Source 27 |
Specifications02
Futures order validity and position controls
| Instruction | How it operates | Consequence |
|---|---|---|
| Limit / market | A limit seeks its price or better; a market instruction seeks immediate available execution. | A limit may remain unfilled; a market price can move before or during the fill.Source 11 |
| Post-only | Cancels if the limit would immediately match an existing order. | It protects maker classification by refusing that immediate trade; it cannot guarantee execution.Source 11 |
| IOC / FOK | IOC cancels any portion not immediately filled; FOK cancels the whole instruction if full execution is unavailable. | They impose different partial-fill rules. Choose deliberately when an incomplete hedge would matter.Source 11 |
| GTD | The advanced-limit guide supports cancellation on a specified date. | This is an order-validity setting, not a delivery date for the perpetual position.Source 11 |
| TP/SL | The liquidation FAQ says protective closes execute at market price and can fail because of unavailable closable quantity, market conditions or system issues. | Trigger price is not a guaranteed fill. A stop near liquidation can be overtaken by the liquidation process.Source 15 |
| Price limits | The index price helps set maximum buy and minimum sell order prices. | An otherwise funded order can be outside the permitted price range. Check the live contract rather than importing another pair’s limits.Source 30 |
The futures guide also documents trigger and trailing orders. These remain exchange instructions with execution conditions; closing the browser is not a substitute for reviewing open orders and positions. The public materials did not establish a complete numerical schedule of minimum quantity, tick size and maximum pending orders for every contract.[30]
Trading fees, funding and promotional credit
Sections ↑Pricing & charges03
Base fee schedule inspected on 20 October 2026
| Product | Maker | Taker | Fee basis |
|---|---|---|---|
| Spot | 0% | 0% | Executed spot trades under the published base schedule.Source 7 |
| Futures | 0% | 0.01% | Executed quantity × execution price × applicable rate.Source 7 |
| Mixed execution | Apply maker rate to maker fills | Apply taker rate to taker fills | An order can contain both categories.Source 7 |
For illustration, a 10,000 USDT futures taker fill costs 1 USDT. A separate closing fill of the same notional costs another 1 USDT, giving 2 USDT in commission before funding and slippage. This arithmetic uses executed exposure; selecting 10× leverage does not divide the commission base by ten. No VIP threshold is stated for these published base rates.[7]
Pricing & charges04
Perpetual funding and other cash effects
| Item | Rule | Illustration or implication |
|---|---|---|
| Funding amount | Position quantity at the snapshot × mark price × funding rate. KCEX says it takes no fee from these peer-to-peer payments. | Positive funding normally means longs pay shorts; negative funding reverses the flow. 10,000 USDT notional at 0.01% produces a 1 USDT settlement.Source 10 |
| Settlement timing | Generally 00:00, 08:00 and 16:00 UTC, with contract-specific differences. Processing can extend approximately 15 seconds beyond the timestamp. | A position opened just after the displayed time may still be included. The product countdown and actual funding record matter.Source 10 |
| Effect on collateral | Funding debits can reduce margin; in isolated mode they reach position margin if available margin is insufficient. | Funding can move the liquidation price even when no new trade is made.Source 15 |
| Futures promotional balance | The September reward rules allow credit to cover margin, fees, losses and funding. The credit itself is not withdrawable; profits may be. | It is a conditional account resource rather than cash. Transfers out of Futures or expiry can remove support for open positions.Source 28 |
Deposits, withdrawals and settlement currencies
Sections ↑The inspected deposit guide establishes on-chain crypto funding into Spot. It does not establish a direct bank-deposit, card-funding or fiat cash-out route. The token and chain are separate choices: matching the symbol alone is insufficient if the receiving network or token contract differs.[18]
Process05
Funding and withdrawal workflow
| Stage | Published process | Operational limit |
|---|---|---|
| Generate a deposit | Assets → Spot → Deposit; select token and network and generate an address when needed. Check the supported token contract. | The guide says deposits below the minimum are neither credited nor returned. Recheck addresses because upgrades can change them.Source 18 |
| Include a memo | XRP, XLM and ATOM are examples for which an address may need an identifying memo/tag. | Some services use a shared address. The correct address without the required tag can leave funds uncredited.Source 20 |
| Request withdrawal | Assets → Spot → Withdraw; choose token/network/address, enter any required memo, then complete security verification. | Saved or whitelisted addresses can be selected, but their network and recipient still need checking. Fees and minimums appear on the withdrawal screen.Source 19 |
| Internal transfer | The fee guide distinguishes withdrawal to another KCEX user from an on-chain withdrawal and states no internal withdrawal fee. | An internal transfer changes the exchange account balance; it is not the same as obtaining assets in a personally controlled wallet.Source 8 |
| Wrong destination | After email or SMS confirmation, the withdrawal guide says the transfer cannot be stopped. | For a missing memo at another platform, KCEX can supply the transaction ID; the receiving platform must assess recovery. Return is not assured.Source 21 |
Pricing & charges06
When withdrawal fees are waived
| Condition | Published treatment | Boundary |
|---|---|---|
| On-chain deposits | No KCEX deposit charge. | The sending venue or network may still charge for sending.Source 8 |
| First 100 spot withdrawals each month | The promotion covers supported currencies and networks; the count resets on the first day at 00:00 UTC. | The event began 30 October 2024 at 10:00 UTC, with no fixed end date stated in the inspected notice.Source 9 |
| Withdrawal 101 onward | The standard fee displayed on the withdrawal page applies. | The underlying fee schedule is token- and chain-specific, fixed for that quoted withdrawal rather than proportional to its amount.Source 8 |
| Abuse or rule breach | The promotion permits disqualification for manipulation, mass registration or abnormal behaviour. | An advertised zero fee is conditional; verify the final quote and remaining allowance.Source 9 |
Custody, collateral and loss-protection limits
Sections ↑Assets deposited to KCEX are held within its centralised account system. The company describes security as a priority, but the inspected material did not establish a current independent all-customer reserve attestation, segregated bankruptcy treatment or a depositor insurance policy. Promotional security language cannot establish those protections.[3]
Protections & eligibility07
Margin and loss-handling mechanisms
| Mechanism | What happens | What it does not establish |
|---|---|---|
| Isolated versus cross margin | An isolated position has allocated margin; cross positions share the cross balance and available margin. | Cross losses can affect other cross positions. Isolated treatment can change if the customer adds collateral or switches mode.Source 13 |
| Liquidation threshold | At a margin ratio of at least 100%, the engine applies cancellation and tiered reduction before full takeover where necessary. | The guide includes liquidation fees in the ratio; liquidation is not simply a zero-balance event.Source 14 |
| Internal insurance fund | Favourable liquidation proceeds replenish the pool; adverse closeout deficits draw on it, with ADL if insufficient. | This derivatives mechanism is not an independently issued insurance policy for stolen assets, insolvency or all trading losses.Source 14 |
| Auto-deleveraging | If the closeout and fund process cannot absorb losses, counterparties can be reduced at bankruptcy price according to profit and effective-leverage ranking. | A profitable trader can have exposure reduced involuntarily. The fund does not guarantee that every position stays open.Source 16 |
| Principal and return guarantee | The risk disclosure says KCEX does not protect principal or promise returns and identifies technical failures and account freezes. | Neither a low trading fee nor an account-security feature is a commitment to repay every possible loss.Source 6 |
Country restrictions and identity verification
Sections ↑Regional comparison08
Who can use the documented service
| Issue | Public terms or guide | Effect |
|---|---|---|
| Restricted locations | The agreement lists the US, Canada, Singapore, Hong Kong, mainland China, Indonesia, Bangladesh, Pakistan, Iran and other restricted territories. | The list is non-exhaustive. Misrepresented location can lead to closure and liquidation.Source 4 |
| Basic verification | The KYC guide dated 2 November 2024 states a 30 BTC daily withdrawal limit after basic verification. | Select country/document type and submit identity details and a photograph. A definitive current unverified ceiling was not established.Source 22 |
| Continuing verification | The privacy policy says legally required identity information can be requested and an account may close if it is withheld. | A registration screen is not assurance of unrestricted withdrawals. Keep account information and contact channels current.Source 5 |
| Malaysian regulatory notice | The Securities Commission Malaysia added KCEX Fintech Limited to its Investor Alert List on 3 August 2026. | This is a Malaysian unauthorised-entity warning, distinct from company claims about registrations elsewhere.Source 35 |
Support, recovery and account records
Sections ↑Support route
Help centre and online customer serviceWebsite
https://www.kcex.com/supportSource 34
Scope The guide directs users to the customer-service icon for online help.
Hours 24/7 online support stated by KCEX
Process09
Security and interruption procedures
| Situation | Documented process | Consequence |
|---|---|---|
| Lost security item | Security Center → Change → Reset Security Verification; verify remaining methods, submit a new method and a selfie with ID. | The team gives one business day for review. Withdrawals are then disabled for 24 hours after reset or unbinding.Source 23 |
| Passkey | FIDO-based authentication can use fingerprint, face recognition or device PIN, alongside traditional passwords; the guide also describes withdrawal use. | Device access remains significant. Keep a recovery route rather than assuming biometrics provide a recoverable account backup.Source 24 |
| System maintenance | For 18 January 2026, KCEX warned that both web and app order placement/cancellation, login and asset operations would pause from 01:00 UTC. | It asked users to arrange funds and margin beforehand and warned that pending orders might fill after restoration. No substitute dealing desk was established.Source 31 |
| Restoration evidence | The completion notice’s body reports restoration at 01:41 UTC on 18 January, including orders, funding and market data. | Its header displays 16 January; this profile uses the event date stated in the body, without describing a live October outage.Source 32 |
| Wallet-only maintenance | The 12 July notice suspended deposits and withdrawals across networks while allowing trading to continue. | Reopening depended on network stability, without a separate promised announcement. A working trading screen therefore does not prove a working withdrawal network.Source 33 |
At a glance10
Which records answer which question
| Record | Where to find it | Scope |
|---|---|---|
| Spot fills and orders | The spot guide distinguishes Open Orders, Order History, Trade History and Token PNL. | A cancelled order is not necessarily an executed sale. Reconcile actual fills, quantities and quote currency.Source 12 |
| Futures commission | Fund Records → Trading Fee. | Use the charged amount for each fill, not the intended maker/taker classification.Source 30 |
| Funding receipts/payments | Capital Flow or futures order history, filtered to Funding Fee. | Funding records are separate from execution commission and the publicly displayed historical rates.Source 10 |
| Liquidated positions | Position History → Liquidated or Order History → Liquidation History. | The displayed takeover price can be the bankruptcy price and differ from the market level that triggered liquidation.Source 15 |
| Affiliate exports | The invitation dashboard documents an export function and separate commission records. | That verifies programme data export; it does not establish an all-product customer tax export. Complete CSV coverage and retention periods remain unconfirmed.Source 34 |
The agreement selects Singapore law and courts for disputes, subject to a specific agreement for another business. Its separate process for deciding disputes between users is KCEX’s own process. No independent ombudsman or fixed customer-complaint decision deadline was established.[4]
Counterparty and regulatory scope
Sections ↑Entities & regulation11
Legal evidence and its limits
| Evidence | What is established | Limit |
|---|---|---|
| Customer agreement | Uses “KCEX platform” without clearly identifying a service-specific incorporated counterparty. | Singapore governing law does not itself identify incorporation, headquarters or regulatory authorisation.Source 4 |
| Company licensing claim | The October company introduction refers broadly to licences in the US and Canada. | No matched current registry permission for the profiled spot and perpetual services was established. Those countries also appear in the service exclusions.Source 3 |
| Linked licence-information route | The help centre links a regulatory-licence page, but the inspected route returned no readable licence particulars. | A menu label is not a verified register entry. Obtain the exact company, number and authorised service when assessing an account.Source 36 |
| Malaysian named entity | The regulator’s August announcement identifies KCEX Fintech Limited. | This establishes the name in that warning; it does not reconcile every customer agreement or establish approval in another country.Source 35 |
Company background and current operating status
Sections ↑KCEX’s current site continues to promote spot, futures and mobile trading. No exchange-wide closure notice was identified in the reviewed material. The reported activity snapshots above do not establish the company’s financial strength.[26]
Its 17 September notice illustrates how existing contract risk can change: for a named group including BIO/USDT and BIGTIME/USDT, Tier 1 maintenance margin was scheduled to rise from 0.67% to 1.00% during 06:00–06:20 UTC on 18 September, while the displayed maximum leverage remained 50×. Other groups had different windows. These are dated changes, not a replacement for today’s selected contract specifications.[17]
- Operator
- KCEX platform; service-specific incorporated counterparty not fully identified
- Exchange model
- Centralised
- Service scope
- Spot and perpetual futures with separate balances, conditional rewards and mobile access.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public pricing
- Pricing scope
- Base spot 0%/0%; futures 0% maker and 0.01% taker; pair exceptions and funding apply.
- Funding scope
- Crypto deposits and withdrawals; conditional monthly free-withdrawal allowance.
- Custody and asset handling
- Internal derivatives fund and ADL; no independent all-customer reserve attestation established.
- Client eligibility
- Country exclusions and identity requirements; Malaysia issued a named-entity warning.
- Support
- Online support, manual security resets and separate order, funding and affiliate records.
- Authorisation and registration scope
- Generic agreement and unverified company licensing claims; dated Malaysian warning.
Exchange metadata checked 20 Oct 2026Source 4Source 3Source 7Source 9Source 35
Optional programmes and leaving the account
Sections ↑No priced inactivity rule was established in the inspected policies. Leaving an account idle should be distinguished from explicitly deleting it, which has specific irreversible consequences.[5]
Process12
Cash, instructions and records at exit
| Action or programme | Documented consequence | What must remain under review |
|---|---|---|
| Claim a reward | The FAQ requires completion of all security/task requirements and manual claiming after review. | KYC alone may not complete a task; a pending review is not an available balance.Source 29 |
| Withdraw from Futures with bonus outstanding | Any transfer out before full bonus consumption resets the remaining bonus to zero. Unused credit expires seven days after issuance. | The removal can affect margin and liquidation risk. The September rules allow profit withdrawal, but not withdrawal of the bonus itself.Source 28 |
| Change margin settings | With an open position, isolated can be changed to cross; the reverse is unsupported. Pending orders block margin-mode and leverage changes. | Increasing leverage does not automatically release position margin; reducing leverage can require more margin.Source 13 |
| Automatic margin addition | When enabled for an isolated position, the liquidation process can cancel relevant orders and use available margin to top it up. | The effective capital exposed can grow beyond the original allocation. Disabling a convenience feature and closing a position are different actions.Source 14 |
| Delete the account | The privacy policy describes deletion as irreversible and warns that assets and transaction-record access will be lost. | Close exposures, complete withdrawals and preserve records before deletion. Legal retention by KCEX does not guarantee continuing customer access.Source 5 |
The site advertises flexible savings with a headline yield of up to 5%, but the inspected public materials did not establish a product agreement, accrual basis, asset-use authority or exact redemption conditions. Those omissions prevent treating the headline as a confirmed available return or a documented cash-management feature.[26]
The spot tutorial shows a DCA Plan tab, but the inspected guide does not explain recurring-purchase scheduling or cancellation consequences. No native copy-trader mandate was established. A plan to buy periodically, a research article about bots and an authorised automated execution service should be assessed separately.[12]
Sources & further reading
- KCEX spot markets and reported volume CoinGecko · Accessed 20 Oct 2026
- KCEX derivatives markets and reported volume CoinGecko · Accessed 20 Oct 2026
- About KCEX KCEX · 17 Oct 2026 · Accessed 20 Oct 2026
- User Agreement KCEX · 17 Jul 2026 · Accessed 20 Oct 2026
- Privacy Policy KCEX · 17 Jul 2026 · Accessed 20 Oct 2026
- Risk Warning and Disclaimer KCEX · 6 Nov 2024 · Accessed 20 Oct 2026
- Futures Trading Fees: Maker and Taker Rates KCEX · 27 Aug 2026 · Accessed 20 Oct 2026
- Deposit and Withdrawal Fees KCEX · 16 Jan 2025 · Accessed 20 Oct 2026
- Zero Withdrawal Fee Event KCEX · 17 Jul 2026 · Accessed 20 Oct 2026
- Futures Funding Rate Mechanism KCEX · 26 Aug 2026 · Accessed 20 Oct 2026
- Futures Trading Guide: Web KCEX · 3 Sep 2026 · Accessed 20 Oct 2026
- Spot Trading Tutorial KCEX · 19 Aug 2026 · Accessed 20 Oct 2026
- Futures Margin Modes KCEX · 26 Aug 2026 · Accessed 20 Oct 2026
- Liquidation and Position Tier Guide KCEX · 25 Aug 2026 · Accessed 20 Oct 2026
- Liquidation FAQ and Stop-Loss Failures KCEX · 25 Aug 2026 · Accessed 20 Oct 2026
- Auto-Deleveraging KCEX · 18 Aug 2026 · Accessed 20 Oct 2026
- Maintenance Margin Rate Adjustment KCEX · 17 Sep 2026 · Accessed 20 Oct 2026
- How to Deposit on the App KCEX · 1 Nov 2024 · Accessed 20 Oct 2026
- How to Withdraw on the App KCEX · 16 Jan 2025 · Accessed 20 Oct 2026
- What is Memo or Tag KCEX · 16 Jan 2025 · Accessed 20 Oct 2026
- Withdrawal to an Incorrect Address or Memo KCEX · 16 Jan 2025 · Accessed 20 Oct 2026
- How to Complete Identity Verification KCEX · 2 Nov 2024 · Accessed 20 Oct 2026
- Security Item Reset Process KCEX · 16 Jan 2025 · Accessed 20 Oct 2026
- What is a Passkey KCEX · 16 Jan 2025 · Accessed 20 Oct 2026
- Trading Page Settings Guide KCEX · 27 Aug 2026 · Accessed 20 Oct 2026
- KCEX website and products KCEX · Accessed 20 Oct 2026
- Company guide: market-making, post-only and API routes KCEX · Accessed 20 Oct 2026
- New User Reward programme KCEX · 12 Sep 2026 · Accessed 20 Oct 2026
- How to Claim New User Rewards KCEX · 17 Apr 2026 · Accessed 20 Oct 2026
- Futures Trading FAQ KCEX · 3 Sep 2026 · Accessed 20 Oct 2026
- System Upgrade and Maintenance: 18 January 2026 KCEX · Accessed 20 Oct 2026
- Completion of System Upgrade: 18 January 2026 KCEX · Accessed 20 Oct 2026
- Wallet Maintenance: 12 July 2026 KCEX · 17 Jul 2026 · Accessed 20 Oct 2026
- Invitation Dashboard Usage Guide KCEX · 13 May 2026 · Accessed 20 Oct 2026
- Investor Alert List update: 3 August 2026 Securities Commission Malaysia · 3 Aug 2026 · Accessed 20 Oct 2026
- Regulatory License Information linked from help centre KCEX · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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