Giottus exchange profile: spot and perpetual fees, INR rails, custody rights and staking

Giottus provides Indian customers with hosted spot trading, instant purchases and leveraged perpetual contracts. Its October 2025 Academy announcement reported more than 1.3 million users. That dated company measure supports regional scale; it does not establish the number trading today or a global volume position.[11]

The January 2026 leverage update specifies up to 50× for BTC, 30× for ETH/SOL/XRP and 25× for its listed altcoin contracts. An undated FAQ still says 10×. The dated contract update is more specific, but the actual instrument’s current margin screen determines permitted leverage; a platform maximum is not an entitlement on every order.[18][12]

For illustration, ₹5,000 margin at 20× controls ₹100,000 of notional. A 1% adverse move is ₹1,000 before fees and funding, or 20% of that initial margin. This does not calculate the liquidation threshold, which also depends on maintenance margin and the contract’s rules.[18]

The futures addendum uses mark-price liquidation without a prior margin call; the final execution price is unguaranteed.[1]

A successfully matched trade cannot be reversed under the refund policy, including the filled part of a partially matched order. Cancelling an outstanding instruction therefore affects its unfilled remainder, not a completed execution. Preserve the order reference and fill history when raising a discrepancy.[19]

Execution fees add 18% GST. Tiers recalculate daily over 30 days, excluding zero-fee trades. Published boundaries overlap. ₹1 crore equals ₹10 million. Transfer fees include GST.[2]

Instant Buy/Sell makes Giottus the principal; its quote embeds an unitemised spread.[1]

Regular-taker futures execution on ₹100,000 costs ₹48 plus ₹8.64 GST: ₹56.64. Opening and closing at unchanged notional total ₹113.28 before funding and slippage.[2]

The January fee explanation says the highest achieved VIP slab applies across spot and futures; there is no separate opt-in. Its zero-futures-fee promotion ended on 9 January 2026 and is not the current tariff. Execution charges apply on both opening and closing; funding and any liquidation charge are additional. The inspected guide does not quantify a universal liquidation charge.[17]

Funding is exchanged between perpetual holders rather than retained as an exchange execution fee. Positive rates generally charge longs and credit shorts; negative rates reverse the direction. The April guide describes eight-hour cycles for many contracts and four-hour cycles for more volatile instruments, explicitly subject to change. Only positions open at the funding time participate.[15]

An illustrative 2,000 USDT position at a hypothetical 0.02% funding rate pays or receives 0.40 USDT at one event. The calculation uses position notional, not the smaller amount of posted margin. It assumes no rate or position change and does not imply an annual yield.[15]

The KYC-linked withdrawal notice, updated in November 2025, describes four verification slabs but reserves the assigned limits to individual compliance review. A generic table maximum therefore cannot establish your daily or per-transaction allowance. Requests to increase a limit go through support with the relevant verification evidence.[13]

Contractual INR processing allows seven working days plus banking delays, despite instant help-page descriptions.[1]

Enabled crypto withdrawals require EDD.[2]

EDD means enhanced due diligence. The KYC-linked notice makes withdrawal limits subject to verification and compliance review. The transfer table is a dated observation; recheck the actual network and account status before initiating either side of a transfer.[13]

The deposit-declaration process requires the source exchange/wallet and transfer purpose. Where another person sent the crypto, the guide requests their name, date of birth and identity evidence. Review precedes address whitelisting; later deposits from that verified address can be auto-approved. Blockchain arrival and an accessible trading balance are therefore separate stages.[7]

The September AML policy allows self-hosted-wallet ownership checks, address whitelisting and a cooling-off period without publishing its universal duration. Missing transfer information can delay or prevent release. Use your own verified bank account for INR; third-party bank funding is not an accepted alternative.[10]

The withdrawal guide describes Normal, Express and Crazy miner-fee choices. Those labels are routing choices, not guaranteed settlement times or a substitute for the current asset availability table. An approved request can still need blockchain confirmations at the receiving exchange.[20]

The terms make all balances contractual unsecured claims, with no trust or proprietary interest, and permit pooled custody, lending, pledging and proprietary reuse without further notice. Resulting profits belong to Giottus. Separately, clause 5.4 calls INR customer-owned non-interest-bearing service advances under limited agency; this qualification does not establish segregated bank-deposit protection.[1]

The transparency FAQ names BitGo as custodian and Equitas Small Finance Bank as banking partner. It discusses CERT-In cybersecurity auditing rather than publishing an independently verified, current assets-and-liabilities reserve reconciliation. A cybersecurity audit and proof of solvency answer different questions. The page also says residual balances in delisted assets may be converted automatically to INR.[4]

The individual FAQ requires an Indian citizen aged at least 18 with PAN and acceptable identity/address evidence; NRIs and foreign nationals are excluded. Registration verifies email/mobile, with Google Authenticator required for international mobile numbers. A foreign phone number does not override the citizenship and residence restrictions.[5]

KYC requires PAN, identity evidence and a selfie. The FAQ’s approximately ten-minute approval claim is conditional on document quality and workload, not a contractual deadline. Withdrawal capacity depends on further verification. Keep account identity and bank details aligned before attempting a transfer.[5]

Corporate accounts require incorporation and address evidence, PAN, a board resolution and the relevant people’s KYC. The product FAQ describes multi-user access and higher limits.[14]

The September policy restricts entity onboarding to Indian-incorporated/registered entities; general references to foreign joint ventures do not establish offshore eligibility.[10]

Dormancy can trigger renewed KYC before transactions; the policy supplies no numerical inactivity fee or universal closure interval.[10]

Giottus advertises 24/7 live chat, [email protected] and +91 78248 78248. For a payment or withdrawal query, provide the registered account identifier, method/network, amount, time and reference. These published contact routes do not establish an emergency telephone desk authorised to open or close positions during an outage.[7]

For a restriction imposed by Giottus’s own risk assessment, the September policy promises independent review within seven business days, extendable once with written reasons. That clock does not apply to an authority-directed freeze.[10]

Contract disputes first allow ten working days for negotiation, then English-language sole-arbitrator proceedings at the Madras High Court Arbitration Centre in Chennai. Arbitrator and venue costs are shared unless ordered otherwise.[1]

INR deposit/withdrawal history is available from the INR-balance history page; choose a month and download CSV. This is a payment ledger, not a complete calculation of taxable trading gains. Retain crypto trades and reward records as well. Guaranteed online access to all reports after closure was not established.[16]

On closure, the contract allows return within 30 days in crypto or conversion to INR, less amounts owed and subject to holds and closing positions.[1]

Giottus’s September policy states FIU registration VA00030979 and expressly disclaims product approval. This is company evidence; a firm-specific public regulator entry was not independently established here.[10]

The Academy announcement supplies the dated 1.3 million user figure and describes free training in English, Hindi, Tamil, Telugu, Malayalam and Kannada. It presents live analyst sessions and trading signals as learning services. Those descriptions do not establish a managed-account or automatic copying mandate, nor independently verified trading outcomes.[11]

Operator

Giottus Technologies Private Limited

Exchange model

Centralised

Service scope

Hosted spot dealing, perpetuals, OTC and opt-in investment features.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Pricing scope

Public volume ladders; quoted OTC and plan-specific staking terms.

Funding scope

INR banking and enabled crypto networks, subject to enhanced checks.

Custody and asset handling

Omnibus custody with contractual unsecured claims and asset-reuse rights.

Client eligibility

Indian individual and entity onboarding with KYC and account-specific limits.

Support

24/7 live chat, [email protected] and +91 78248 78248.

Authorisation and registration scope

Company-stated FIU reporting registration VA00030979; expressly not product approval.

Exchange metadata checked 20 Oct 2026Source 10Source 12Source 14

The broad FAQ describes rewards accruing daily and being paid at the beginning of the next month. Its midnight-return description is expressly subject to a lock-in; the June guide also describes fixed plans. Those summaries do not establish immediate redemption for every asset.[14][21]

The staking addendum makes participation opt-in, deducts the stated staking fee from protocol rewards, and assigns slashing losses and unbonding delays to the customer.[1]

A staking reward paid in coins is not the same as a rupee return. Even if coin units increase, a fall in their market price can outweigh the reward. The applicable product screen must identify whether its displayed rate includes fees and any compounding assumption before comparing it with a bank interest rate.[21]

The April programme requires KYC and qualifying activity; rewards may have usage or withdrawal restrictions, and the company can change or cancel them. Its new-user first-trade offer requires more than ₹10,000 futures trade value for a ₹1,000-equivalent USDT reward. The headline INR conversions are inconsistent, so the table keeps USDT units. No automatic cash withdrawability or complete expiry/clawback schedule was established.[8]

The current API replaces the old endpoints deprecated on 31 July 2026. It offers IP restrictions and granular permissions, spot dealing and archived trade/payment histories. The inspected withdrawal endpoints retrieve histories; they do not establish withdrawal-submission authority. The guide says no sandbox is available, so production calls are not test trades.[9]

Rate-limit headers specify remaining requests and reset times; 429 responses require waiting. Before resending an uncertain order, reconcile open orders and fills. The documentation does not establish a universal order-count ceiling, time-in-force matrix or guaranteed device-disconnection behaviour.[9]